Do not go to this hotel!!!

Written: 28 may 2012
Travel time: 16 — 23 may 2012
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 1.0
Food: 4.0
Amenities: 5.0
Turkey May 16-23.2012, Sole Resort hotel, positioned as 4 stars, in fact there is nothing to put. Empire managers did a good job before leaving, but I don't understand why there is such a lack of knowledge about the hotel. We arrived in the evening, we were settled with a 2-year-old child on the 4th (actually 5th) floor. The hotel was opened 2 weeks ago after renovation, there is dirt everywhere, a spit on the elevator, which sometimes worked. The room did not have a TV, refrigerator, from the air conditioner - a hole in the wall to the street. Tired went to bed, the next morning I washed the floor, because everything was covered in concrete dust, including laundry. The nights are cold, and they only have cotton blankets, I never asked for warm blankets. In the morning, a meeting was scheduled with the guide - Reseda Galimova, by 9.30 she did not come up, I left a note for her, my child and I were next to the pool, but she did not appear, she was generally only interested in those who were ready to buy additional tours from her, I caught her much later, as a minute of attention begged for alms to fill out the necessary papers, in general, an extremely unkind lady (I try to express myself intelligently). So then I washed the floors, looked for workers who at least brought a TV and a lamp. The maid came to us the last 2 days. They explained everything that was happening, that their season starts from 22.05!! ! There were many tourists who organized rallies in the lobby and were transported to other hotels. It was hard for me and my child to move around, I tried to look for joy in nature, the sun, and so on. The local people were pleasantly surprised by their kindness.
By the way, there was practically no hot water, I washed my daughter under cold water. , The linen was changed 1 time before leaving.
The food is poor, colleagues on vacation called it "everything is excluded", there is no children's menu at all, there is practically no meat, there was no baking. I ate vegetables, and the child had eggs, brought cookies and bread, and also oranges that were given in the dining room (I can’t even call it a restaurant). By the way, the dining room is now outside under a canopy, in the rain there were puddles and it was so slippery that you could easily fall - again I was worried about my child. Drinks are standard, only there was not enough tea for everyone, and I didn’t want to drink powdered coffee drinks from the machine. It was very tasty beer.

Beach: 50 square meters - a platform at the top and 50 square meters below the sea in stones, there is a bar, but it looks so unaesthetic that it is better at the most shabby station. From neighboring beaches (they are absolutely normal) they drive with a filthy broom, even if you do not occupy a sun lounger. We swam on the last day, because there was a strong wave and it was dangerous to go down to the sea in the stones.
There are 2 pools, one at the hotel with a children's pool and a small slide, and the second - in the complex of buildings opposite with a large slide, there was sun all day, and in the middle one - only until lunch.
I don’t know how people will perceive my review, but I am a simple person, without strong claims. She took the child to bathe, eat and sleep in warmth and cleanliness, but in reality it was a complete extreme. It is clear that no one will return the money to me, but maybe at least someone will read it and will not spoil their vacation. And tour operators will stop sending people there. DO NOT TAKE THIS HOTEL!! ! We found a pleasant company and tried to see more positive. And how great it would be if the atmosphere was like in my previous travels!! !
Translated automatically from Russian. View original