The most terrible hotel ever.

Written: 6 august 2023
Travel time: 20 july — 3 august 2023
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 1.0
Food: 3.0
Amenities: 1.0
I would like to share my impressions of perhaps the worst hotel in which we have ever rested.
Travel agency agents sold a tour to a 5-star hotel, “a family hotel for a comfortable stay with children” - (in quotation marks, not because it’s a quote, but because it’s absolutely not 5! )
Well, in order. Of course, the review will be partly subjective, since how many people, so many opinions, but in fact.
One of my children 1.9t naturally we use a stroller. There are no ramps in the hotel. To go down to the restaurant, you need to overcome the stairs with a stroller and a child, to go down to the pool you need to overcome the stairs with a stroller and a child, to go to the beach, again, you need to overcome the stairs, both down and up!
Hmm ...honestly, it caused both anger and rage every time (what the hell are you a family hotel if there are no elementary amenities, the 21st century! ).

Once on a children's theme, then there is a mini club, a playground, a swing, but everything is in a terrible state.
Shabby, dirty.
Rooms (we have a standard room), carpeting, which is high time to change, the furniture is okay old, but all dirty, the upholstery on the armchair and chair is in terrible condition, the lamps and the coffee table look like they will fall apart if you touch it a little, the playpen was apparently brought from the nearest garbage heap (I had to work hard to completely cover it with blankets, sheets, towels, so that the child would not have direct contact, the chairs and the table on the balcony are naturally plastic, everything is dirty and no matter how much I tried to wash - no, it just needs to be changed.
Cleaning - once every 3 days they don’t change the bedding, as stated, they only vacuum if you ask, and then with a disgruntled face (like what? ! You littered, but should I clean it? ), asked me to give me a vacuum cleaner, I wanted to clean it myself qualitatively and well, they didn’t give it and they didn’t do it themselves, they washed the floors in the bathroom with silt, the woman came in with a mop and left in a second, naturally without washing anything!
You need to ask for paper, water, towels and stand straight to watch, they forget in a second and leave if you don’t follow up!
Restaurant and food - I’ll say right away, late breakfast, and eating between lunch and dinner is not my topic, but in principle, fast food is standard here, it doesn’t look attractive, everything is fatty, fried, every day the same thing ...As in other things, for breakfast, lunch and dinner, the food is monotonous, absolutely the same every day, there are very few vegetables, tomatoes and cucumbers, cooked one or two types, rice as a side dish, even such rice lovers like me, honestly tired, and chicken in several cooked forms, from sweets, the most terrible jelly desserts, which are disgusting to look at from the lowest quality sources, not a single oriental sweet (baklava, kenef, etc. ), why, as they say, take a steam bath.

Dishes are a separate art form, glasses are always stained, forks and knives too, plates are chipped and also poorly washed.
Well, perhaps the beach - there are naturally few sunbeds, it would be time to change them all, as well as half of the mattresses, the beach itself with garbage, cigarette butts, candy wrappers, and all sorts of rubbish, but apparently the issue of cleanliness is clearly not here.
Still a bunch of everything that shocked me, but my hand was already tired of writing.
In general, I really hope that this is the first and last such vacation spent in this hotel and in the future I do not want to be in such conditions again!
Up to 5, and even on ultralinks, this hotel has yet to grow and develop!
Translated automatically from Russian. View original