I'll start from afar! We arrived at this hotel in the evening at 22.30. We spent 30 minutes at the reception. We were not alone. Everyone stood. And everyone was settled in the wrong rooms that were stated in the voucher. We had a mountain view standard. We were settled in a hut near a nightclub, I came to the reception with the last of my strength and said that I was not going to live there, to which I was told that tomorrow we would be accommodated with compensation in the “best room with a sea view”, free of charge at 9.
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I'll start from afar! We arrived at this hotel in the evening at 22.30. We spent 30 minutes at the reception. We were not alone. Everyone stood. And everyone was settled in the wrong rooms that were stated in the voucher. We had a mountain view standard. We were settled in a hut near a nightclub, I came to the reception with the last of my strength and said that I was not going to live there, to which I was told that tomorrow we would be accommodated with compensation in the “best room with a sea view”, free of charge at 9.00. I was not too lazy to get up) and came for the promise. Naturally, he allegedly was not ready, and by 12, or something else, more promises began to fall. For which they did not receive my consent. And lo and behold, there is a room on the 8th floor. we went there. The room is good, decent, and like in normal fives. Everything is in place, everything is there. Only today is the third day, and there is no cleaning. There are no towels, there is also NO toilet paper, well I'm thrifty, I bring my own napkins. I had to achieve cleaning, run along the corridor.
Made beds and changed 2 out of 5 towels. The bar was replenished regularly. In order. There is no European alcohol. The bar counter in the main bar of the hotel is so dirty and flooded that there was no desire to even go there. the main restaurant, everything seems to be there, they even try here, but somehow not for you. In general, it is tolerable, you can eat, the dishes are moderately clean, not counting the cups, but this is a disaster everywhere. Snack restaurants, it's impossible to eat there, the potatoes are dry and cold, the pizza is just wooden and all burnt. Well, it’s always on top in Turkey, it’s good that I was without a child, it would be a disappointment)) In my favorite dishes, I will survive. There is no territory. At all. By the pool, everything is littered with sunbeds, that is, you are yelled at from the right-left-top-bottom by very not sober people or children. It's just rows, no gaps. Beach. As in Anapa. Even without words. From the same concept.
Rows are tight to each other, that is, if I lie under an umbrella, then my neighbor, respectively, is under it, no matter if he needs it or not. Toilets on the beach are also funny, I don’t even want to write. Evening animation is, looked 1 time, the second did not go. Didn't get caught. The disco on the beach on the pier is nothing, both the music and the atmosphere, in the club the DJ puts on such music that no one understands how to dance to it, it feels like he is waiting for everyone to disperse. We did not wait for the end and left. The Anex guide is very intrusive, I understand his work, but I clearly said that we won’t go on excursions for a week, we came up to find out the number and check in, to which the answer was received, that it would be better if they didn’t come)) evades questions of interest. The question was simply where is a decent pharmacy. There was no answer. The reception is beautiful, in general, in the main building it is beautiful, at first glance it is “expensive-rich”, but this is only a first glance.
The area is rather sparse for children, my child would get bored after 5 minutes. Aqua zone in 2 funny slides, I didn’t even see if it worked or not. There is a VIP zone on the pier for 100 euros per day, what is in it, for this amount they did not recognize. I would like to mention the sympathetic girl Valeria, who strives to help in some way. The only good experience of the hotel. No more foot here. We went on the recommendation of friends who had a rest here earlier a few years ago, maybe it was different before. At the moment, the hotel absolutely does not pull on its declared concept. Shameful, dirty and unprofessional. I do not advise, do not spoil your holiday.
Made beds and changed 2 out of 5 towels. The bar was replenished regularly. In order. There is no European alcohol. The bar counter in the main bar of the hotel is so dirty and flooded that there was no desire to even go there. the main restaurant, everything seems to be there, they even try here, but somehow not for you. In general, it is tolerable, you can eat, the dishes are moderately clean, not counting the cups, but this is a disaster everywhere. Snack restaurants, it's impossible to eat there, the potatoes are dry and cold, the pizza is just wooden and all burnt. Well, it’s always on top in Turkey, it’s good that I was without a child, it would be a disappointment)) In my favorite dishes, I will survive. There is no territory. At all. By the pool, everything is littered with sunbeds, that is, you are yelled at from the right-left-top-bottom by very not sober people or children. It's just rows, no gaps. Beach. As in Anapa. Even without words. From the same concept.
Rows are tight to each other, that is, if I lie under an umbrella, then my neighbor, respectively, is under it, no matter if he needs it or not. Toilets on the beach are also funny, I don’t even want to write. Evening animation is, looked 1 time, the second did not go. Didn't get caught. The disco on the beach on the pier is nothing, both the music and the atmosphere, in the club the DJ puts on such music that no one understands how to dance to it, it feels like he is waiting for everyone to disperse. We did not wait for the end and left. The Anex guide is very intrusive, I understand his work, but I clearly said that we won’t go on excursions for a week, we came up to find out the number and check in, to which the answer was received, that it would be better if they didn’t come)) evades questions of interest. The question was simply where is a decent pharmacy. There was no answer. The reception is beautiful, in general, in the main building it is beautiful, at first glance it is “expensive-rich”, but this is only a first glance.
The area is rather sparse for children, my child would get bored after 5 minutes. Aqua zone in 2 funny slides, I didn’t even see if it worked or not. There is a VIP zone on the pier for 100 euros per day, what is in it, for this amount they did not recognize. I would like to mention the sympathetic girl Valeria, who strives to help in some way. The only good experience of the hotel. No more foot here. We went on the recommendation of friends who had a rest here earlier a few years ago, maybe it was different before. At the moment, the hotel absolutely does not pull on its declared concept. Shameful, dirty and unprofessional. I do not advise, do not spoil your holiday.
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Maybe I'm spoiled, of course. I stumbled upon this hotel by chance on the advice of a friend. But I would never recommend to anyone. 1. Very, very bad hotel design. The architect doesn't really know how to work in hotels, so because of the design and materials, there is an eerie echo everywhere. Because of this, the feeling that you are at the station or at the market does not leave.
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Maybe I'm spoiled, of course. I stumbled upon this hotel by chance on the advice of a friend. But I would never recommend to anyone.
1. Very, very bad hotel design. The architect doesn't really know how to work in hotels, so because of the design and materials, there is an eerie echo everywhere. Because of this, the feeling that you are at the station or at the market does not leave. Any quiet conversation at the next table turns into a "bubububububu", from which you can hide only in the room.
2. As a result, the entire territory is planned mediocre. How do you like, for example, a beach where there is no bar? And you have to walk 200 meters for water? Or how do you like the situation when you have to look for a toilet for fifteen minutes, and then stand in line for another 20?
3. Yes, queues are everywhere. The territory is small, but there are a lot of rooms and people. Hence, another plus about the feeling that you are in the market, and not on vacation. Plus, a bunch, just a LOT of rubbing kids. The hotel has not decided who it is positioned for. For young people, for a noisy drunk, for the elderly or for family vacations. And therefore, all at once and all is bad.
4. Rooms are quite large. But the beds are surprisingly small! I took a room with a jacuzzi, which is like a two-room (actually - no, it's just an extra wall). My bed was half the size of the one I have at home. Yes, the room "with a sea view" turned out to be a room with a "view of the devil knows what, but in the corner a little bit of the sea. " At the very end of the corridor on the seventh floor.
For $500 plus, they gave me what they promised.
5. The worst staff I have seen in Turkey. Razvodnyak everywhere and at every step. The hotel is really stealing!! ! Be careful and attentive. Bartenders really do not like to notice customers without a tip in advance. Other staff very brazenly speaks first and offers all sorts of nonsense. Feeling like you owe them something. Unpleasant.
6. Food… Hmm, well, from today I order delivery from Alanya. It is absolutely impossible to eat local cuisine. No comparison with UAI in the same Bodrum even. They cook very poorly, the low quality of the products is actively masked with vinegar.
7. Alcohol is rubbish. But it is like this almost everywhere in Turkey. However, here it is even slightly worse than average.
8. In general, the hotel is not just not worth the money, it is generally kind of pointless. The ideal option would be to demolish it and rebuild it, and completely change the staff, too, of course. Well, and decide on the concept already.
What's good?
And the sea, by the way, is not bad. The beaches are bad, and even very bad, but the sea is just normal!
I would not recommend anyone to go here ever. Thanks for attention.
P. S. We hope tomorrow somewhere from here to move away from sin away.
1. Very, very bad hotel design. The architect doesn't really know how to work in hotels, so because of the design and materials, there is an eerie echo everywhere. Because of this, the feeling that you are at the station or at the market does not leave. Any quiet conversation at the next table turns into a "bubububububu", from which you can hide only in the room.
2. As a result, the entire territory is planned mediocre. How do you like, for example, a beach where there is no bar? And you have to walk 200 meters for water? Or how do you like the situation when you have to look for a toilet for fifteen minutes, and then stand in line for another 20?
3. Yes, queues are everywhere. The territory is small, but there are a lot of rooms and people. Hence, another plus about the feeling that you are in the market, and not on vacation. Plus, a bunch, just a LOT of rubbing kids. The hotel has not decided who it is positioned for. For young people, for a noisy drunk, for the elderly or for family vacations. And therefore, all at once and all is bad.
4. Rooms are quite large. But the beds are surprisingly small! I took a room with a jacuzzi, which is like a two-room (actually - no, it's just an extra wall). My bed was half the size of the one I have at home. Yes, the room "with a sea view" turned out to be a room with a "view of the devil knows what, but in the corner a little bit of the sea. " At the very end of the corridor on the seventh floor.
For $500 plus, they gave me what they promised.
5. The worst staff I have seen in Turkey. Razvodnyak everywhere and at every step. The hotel is really stealing!! ! Be careful and attentive. Bartenders really do not like to notice customers without a tip in advance. Other staff very brazenly speaks first and offers all sorts of nonsense. Feeling like you owe them something. Unpleasant.
6. Food… Hmm, well, from today I order delivery from Alanya. It is absolutely impossible to eat local cuisine. No comparison with UAI in the same Bodrum even. They cook very poorly, the low quality of the products is actively masked with vinegar.
7. Alcohol is rubbish. But it is like this almost everywhere in Turkey. However, here it is even slightly worse than average.
8. In general, the hotel is not just not worth the money, it is generally kind of pointless. The ideal option would be to demolish it and rebuild it, and completely change the staff, too, of course. Well, and decide on the concept already.
What's good?
And the sea, by the way, is not bad. The beaches are bad, and even very bad, but the sea is just normal!
I would not recommend anyone to go here ever. Thanks for attention.
P. S. We hope tomorrow somewhere from here to move away from sin away.
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• 15
I loved this hotel very much and visited it more than ten times (some years twice). This year, after the renovation, the hotel brought me into a stupor. At the entrance no one meets (as in all previous years, I generally keep quiet about champagne). The receptionist does not speak Russian and English. I stood for fifteen minutes to hand over my passports, no one pays attention to you.
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I loved this hotel very much and visited it more than ten times (some years twice). This year, after the renovation, the hotel brought me into a stupor. At the entrance no one meets (as in all previous years, I generally keep quiet about champagne). The receptionist does not speak Russian and English. I stood for fifteen minutes to hand over my passports, no one pays attention to you. Fifteen more I sat in a chair until we were kind of noticed and condescended to come up. Then they brought the bracelets of the first visit, explained to the girl for a long time that she needed to read the questionnaire and we were not the first time here. With great difficulty they explained to us that they would settle us after 14.00 and we are free, we can go to breakfast. True, on the way to the restaurant, having heard my indignation, a representative of Anex-Tour, a young lady Katya, came up, who, after listening to the claims and taking the voucher, solved the settlement issues within an hour. all eight years of visiting Turkish hotels, there was no equal, and to which I would like to express my gratitude with all my heart).
After the restructuring, the restaurant didn’t really surprise with anything, it was remade like a hotel in Avsallar. But the food was amazing. The sophistication and exclusiveness of previous years are a thing of the past, you can see with the chef. The main meat is chicken in different forms. There are no seafood. If something happened as people say, then I did not see it when I came to the restaurant 19.00-19.10. The variety of cheeses for breakfast has halved. Nothing to do at lunch. Grilled fish such as salmon and tuna are not available. Beef tongues, lambs or grilled turkeys/ducks are generally a thing of the past. For eight days, once there was lamb in the form of shawarma, for which there was a huge queue. Strained with fruits, there are no berries or bananas. Watermelons, apples, oranges. In short, food at the hotel turns into a fast food format.
The sea is the sea, for the sake of it you go to rest. But now the pier - the hallmark of the hotel - has disappeared. What they have done is only suitable for guests with small children. Two concrete piers on both sides and an island in the middle close the exit to the sea, there are no waves, but the surface of the water is constantly covered with washable creams, which are a continuous film on the surface. There is nowhere to wash after the sea, they washed themselves with a hose, a shower after complaints appeared on the third day. There are no decks between the sunbeds, after washing you return to the sunbed with your feet covered with sand. Nobody puts ashtrays on the beach either (as before on the pier) and hotel guests from Turkey, lying on the sand, extinguish and bury cigarette butts in the sand. Also, without a twinge of conscience, they can safely pull a towel from your sunbed while you are at sea, and lay it on your sand. It’s useless to talk to them about something, they don’t understand you or pretend that they don’t understand. There is no drinking water at the hotel except for bars, but on the beach it is oh so needed. You can't relax on the beach. Children yell and rush about, sand flies from under their running feet, rescuers constantly whistle. So for those who are accustomed to peace and quiet, you are not here.
The green area in the hotel is also destroyed, everything is filled with concrete. Orange trees were transplanted into tubs and they are in a deplorable state under the walls of the hotel.
Housekeeping is a separate issue. It all comes down to taking out the garbage from the bins. Went to gastrolocation, went up to the room with the maid manager, showed the sand in the bathroom and the complete lack of cleaning, lack of shampoos, etc. They took pictures, called somewhere, they said everything would be OK. The issue was resolved by washing off the sand in the bathroom and setting up soapy-ryl accessories. By the way, not a dollar or two helps. If they do not have time to remove it, they simply turn on the do not disturb button, one day turned it off three times.
If you decide to visit a sauna, a Finnish bath or something else free in the spa, you need to go ask for free time when a paid client is not served. But it's not a fact that you will get to this time. (sorry. . . - pandemic. . . )
What's good. . . Wifi is normal even on the beach. Alcohol is okay too. Hasan is smart. Turkish coffee girls brew normally. The waitress girls rush around as much as they can, thanks to them. But guests from their native country are served first of all, you see, they received such an instruction.
The control shot was the moment of departure. We went to the spa to change and wash before the road. Only the showers are closed due to the pandemic, as we were told. If you want to wash yourself, go to the saunas, but no one says that the water is cold there. In short, the finish line, while I'm not in this hotel with my foot. It's less of a review, it's a cry from the heart.
After the restructuring, the restaurant didn’t really surprise with anything, it was remade like a hotel in Avsallar. But the food was amazing. The sophistication and exclusiveness of previous years are a thing of the past, you can see with the chef. The main meat is chicken in different forms. There are no seafood. If something happened as people say, then I did not see it when I came to the restaurant 19.00-19.10. The variety of cheeses for breakfast has halved. Nothing to do at lunch. Grilled fish such as salmon and tuna are not available. Beef tongues, lambs or grilled turkeys/ducks are generally a thing of the past. For eight days, once there was lamb in the form of shawarma, for which there was a huge queue. Strained with fruits, there are no berries or bananas. Watermelons, apples, oranges. In short, food at the hotel turns into a fast food format.
The sea is the sea, for the sake of it you go to rest. But now the pier - the hallmark of the hotel - has disappeared. What they have done is only suitable for guests with small children. Two concrete piers on both sides and an island in the middle close the exit to the sea, there are no waves, but the surface of the water is constantly covered with washable creams, which are a continuous film on the surface. There is nowhere to wash after the sea, they washed themselves with a hose, a shower after complaints appeared on the third day. There are no decks between the sunbeds, after washing you return to the sunbed with your feet covered with sand. Nobody puts ashtrays on the beach either (as before on the pier) and hotel guests from Turkey, lying on the sand, extinguish and bury cigarette butts in the sand. Also, without a twinge of conscience, they can safely pull a towel from your sunbed while you are at sea, and lay it on your sand. It’s useless to talk to them about something, they don’t understand you or pretend that they don’t understand. There is no drinking water at the hotel except for bars, but on the beach it is oh so needed. You can't relax on the beach. Children yell and rush about, sand flies from under their running feet, rescuers constantly whistle. So for those who are accustomed to peace and quiet, you are not here.
The green area in the hotel is also destroyed, everything is filled with concrete. Orange trees were transplanted into tubs and they are in a deplorable state under the walls of the hotel.
Housekeeping is a separate issue. It all comes down to taking out the garbage from the bins. Went to gastrolocation, went up to the room with the maid manager, showed the sand in the bathroom and the complete lack of cleaning, lack of shampoos, etc. They took pictures, called somewhere, they said everything would be OK. The issue was resolved by washing off the sand in the bathroom and setting up soapy-ryl accessories. By the way, not a dollar or two helps. If they do not have time to remove it, they simply turn on the do not disturb button, one day turned it off three times.
If you decide to visit a sauna, a Finnish bath or something else free in the spa, you need to go ask for free time when a paid client is not served. But it's not a fact that you will get to this time. (sorry. . . - pandemic. . . )
What's good. . . Wifi is normal even on the beach. Alcohol is okay too. Hasan is smart. Turkish coffee girls brew normally. The waitress girls rush around as much as they can, thanks to them. But guests from their native country are served first of all, you see, they received such an instruction.
The control shot was the moment of departure. We went to the spa to change and wash before the road. Only the showers are closed due to the pandemic, as we were told. If you want to wash yourself, go to the saunas, but no one says that the water is cold there. In short, the finish line, while I'm not in this hotel with my foot. It's less of a review, it's a cry from the heart.
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• 17
For the first time in my life, I returned to the hotel again. Something has changed. The fact that they removed the chic pier and made the beach look like nothing. But! On the right is the VIP pier and only paid. 60 euros per day and 100 with food. On the left, the pier is large and with a bar and discos, which are not there due to the pandemic.
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For the first time in my life, I returned to the hotel again.
Something has changed. The fact that they removed the chic pier and made the beach look like nothing. But! On the right is the VIP pier and only paid. 60 euros per day and 100 with food. On the left, the pier is large and with a bar and discos, which are not there due to the pandemic. And there are no sunbeds on the pier, as before. Moreover, on the left pier there is a terrace above the water, which is an Ala carte fish restaurant. Hasn't worked in 6 days. Why? Yes, because it costs $ 20 per person and in the presence of 12 people. As it is clear, I did not see those who wanted to. The rest of the A la carte are located in the same room, only they are called differently depending on the cuisine and the day. And in general, the absurdity with paid restaurants. I see this for the first time.
In principle, the hotel has not changed. Service, interiors, cleanliness at the level!
Alcohol is awesome. There are imports at two bars and at night in front of the pier on the left. It was moved from a former Irish pub. There is Absolut, Olmeca, Havana Club, Ballantines, Jameson, Red label, 5 types of whiskey, Martel cognac. Champagne, Baileys, Martini and local liqueurs. The cocktails are great. The lobby bar is the best bartender I've seen Hassan.
Food is a little worse. The food is delicious, as it were. But there are no frills. Few seafood disappear in 5-7 minutes and only at dinner. And then they don't add it! Who managed-took. This was before. If you come for dinner after 19.15, you will not see salmon, mussels, squid and shrimps here!!!
There is always a chicken, a couple of types of fish. Sometimes beef, lamb turkey. There are a lot of vegetables, cheeses, spreads, full of baked goods. But there were no eggplants out of 6 days 3, in any form. The pastry is awesome. There are always two kinds of soups, really tasty. Even the borscht is excellent!!!
Snacks are great! Hamburgers, shawarma, Gozelme with ayran are just top! Huge baked potatoes with toppings. There is always pizza. Super baked waffles with fruits. Ice cream is always available.
There is always Turkish coffee and grains and it's delicious, it doesn't stink! For breakfast, orange juice with pulp, but from the package, not fresh.
There are sweets and desserts. Good ones. And for breakfast there is really something to eat!
Fruit is a problem. There are watermelon, melon, plum, apples and orange. At the height of the season, there were never strawberries! Although the cocktail bar has desserts too. Cherry once. Peaches and apricots a couple of times. What is the savings in a luxury hotel???
It used to be much better! For such a hotel the food is very economical!!!
With the settlement as always!
If you have a standard, they put you in the ass of the world with a view of the wall. For $ 50 they gave a chic room with a sea view.
A huge plus is that with early check-in and late check-out, you can use the entire hotel without exception. Eat, drink, swim.
We checked in at 6:30 and got a room at 10:00. And we left at 18.00, the room was extended for $35.
Nuts on the bar is a plus, Turkish delight is less than three times. And there is no welcome at the entrance to the hotel.
There is wi-fi throughout the territory. But he keeps appearing and disappearing. 6 people have everything the same. There are places where it generally slows down.
There is no footwash at the main entrance to the beach, you have to go to the pool to wash off the sand.
The revolving doors at the entrance from the pool regularly do not work and at both entrances. You have to push with your hands.
Huge problem in public restrooms. There is a motion sensor, and it turns off the light after 6 seconds. You have to stand or sit on the toilet waving your hands to turn on the light. Some idiocy!! ! Gastrolation complained, they did not respond, as with Wi-Fi. They sit smiling and making excuses!
There is a piano on the Lobby, played for 2 days, the rest of the time it is covered with a cloth. This has never happened before!
All these nit-picking I write Gastrolation!! ! Read and respond!
The hotel is 50% full, there are not enough sunbeds on the pool, although there are a lot of them! The beach is full of free. I can't imagine if there will be a full download! And in principle, I think it should be forbidden to borrow sunbeds in advance. People occupy the best places at 6 am and do not appear at the pool for half a day. And others lie down for the whole day in the gallery.
Of all the vacationers, according to my observation, 50% are Turks, 20% are Russian speakers, the rest are Europe. That is why there is no Russian music at all in the pool. Often plays Turkish.
In general, the hotel is good.
And we were satisfied! Cleanliness, excellent service! No one is snorting or yelling at you. The staff is really courteous and respectful and helpful. Even to us Russian speakers!! ! Really nice to tip.
Animation is, a lot and not intrusive. If you want, you participate.
You can close your eyes to the little things, given that we rested twice as cheaply as in 2018. But I heard how much people bought vouchers and their eyes climbed onto their foreheads. Now this hotel is not expensive! More expensive than 1.5 euros for 7 days. I wouldn't fly.
For families with children, it has become much better, given the new beach.
There is nothing for young people to do here, it’s boring without a pier and movement! If the pier is opened, it will be much more interesting.
Earlier, 3 years ago I read negative reviews. And they were written at the beginning and end of the season. With the same savings. Given that we were two weeks after the opening this year, I sin on this.
I think in July and August it will be fatter.
Have a good holiday everyone!! !
Something has changed. The fact that they removed the chic pier and made the beach look like nothing. But! On the right is the VIP pier and only paid. 60 euros per day and 100 with food. On the left, the pier is large and with a bar and discos, which are not there due to the pandemic. And there are no sunbeds on the pier, as before. Moreover, on the left pier there is a terrace above the water, which is an Ala carte fish restaurant. Hasn't worked in 6 days. Why? Yes, because it costs $ 20 per person and in the presence of 12 people. As it is clear, I did not see those who wanted to. The rest of the A la carte are located in the same room, only they are called differently depending on the cuisine and the day. And in general, the absurdity with paid restaurants. I see this for the first time.
In principle, the hotel has not changed. Service, interiors, cleanliness at the level!
Alcohol is awesome. There are imports at two bars and at night in front of the pier on the left. It was moved from a former Irish pub. There is Absolut, Olmeca, Havana Club, Ballantines, Jameson, Red label, 5 types of whiskey, Martel cognac. Champagne, Baileys, Martini and local liqueurs. The cocktails are great. The lobby bar is the best bartender I've seen Hassan.
Food is a little worse. The food is delicious, as it were. But there are no frills. Few seafood disappear in 5-7 minutes and only at dinner. And then they don't add it! Who managed-took. This was before. If you come for dinner after 19.15, you will not see salmon, mussels, squid and shrimps here!!!
There is always a chicken, a couple of types of fish. Sometimes beef, lamb turkey. There are a lot of vegetables, cheeses, spreads, full of baked goods. But there were no eggplants out of 6 days 3, in any form. The pastry is awesome. There are always two kinds of soups, really tasty. Even the borscht is excellent!!!
Snacks are great! Hamburgers, shawarma, Gozelme with ayran are just top! Huge baked potatoes with toppings. There is always pizza. Super baked waffles with fruits. Ice cream is always available.
There is always Turkish coffee and grains and it's delicious, it doesn't stink! For breakfast, orange juice with pulp, but from the package, not fresh.
There are sweets and desserts. Good ones. And for breakfast there is really something to eat!
Fruit is a problem. There are watermelon, melon, plum, apples and orange. At the height of the season, there were never strawberries! Although the cocktail bar has desserts too. Cherry once. Peaches and apricots a couple of times. What is the savings in a luxury hotel???
It used to be much better! For such a hotel the food is very economical!!!
With the settlement as always!
If you have a standard, they put you in the ass of the world with a view of the wall. For $ 50 they gave a chic room with a sea view.
A huge plus is that with early check-in and late check-out, you can use the entire hotel without exception. Eat, drink, swim.
We checked in at 6:30 and got a room at 10:00. And we left at 18.00, the room was extended for $35.
Nuts on the bar is a plus, Turkish delight is less than three times. And there is no welcome at the entrance to the hotel.
There is wi-fi throughout the territory. But he keeps appearing and disappearing. 6 people have everything the same. There are places where it generally slows down.
There is no footwash at the main entrance to the beach, you have to go to the pool to wash off the sand.
The revolving doors at the entrance from the pool regularly do not work and at both entrances. You have to push with your hands.
Huge problem in public restrooms. There is a motion sensor, and it turns off the light after 6 seconds. You have to stand or sit on the toilet waving your hands to turn on the light. Some idiocy!! ! Gastrolation complained, they did not respond, as with Wi-Fi. They sit smiling and making excuses!
There is a piano on the Lobby, played for 2 days, the rest of the time it is covered with a cloth. This has never happened before!
All these nit-picking I write Gastrolation!! ! Read and respond!
The hotel is 50% full, there are not enough sunbeds on the pool, although there are a lot of them! The beach is full of free. I can't imagine if there will be a full download! And in principle, I think it should be forbidden to borrow sunbeds in advance. People occupy the best places at 6 am and do not appear at the pool for half a day. And others lie down for the whole day in the gallery.
Of all the vacationers, according to my observation, 50% are Turks, 20% are Russian speakers, the rest are Europe. That is why there is no Russian music at all in the pool. Often plays Turkish.
In general, the hotel is good.
And we were satisfied! Cleanliness, excellent service! No one is snorting or yelling at you. The staff is really courteous and respectful and helpful. Even to us Russian speakers!! ! Really nice to tip.
Animation is, a lot and not intrusive. If you want, you participate.
You can close your eyes to the little things, given that we rested twice as cheaply as in 2018. But I heard how much people bought vouchers and their eyes climbed onto their foreheads. Now this hotel is not expensive! More expensive than 1.5 euros for 7 days. I wouldn't fly.
For families with children, it has become much better, given the new beach.
There is nothing for young people to do here, it’s boring without a pier and movement! If the pier is opened, it will be much more interesting.
Earlier, 3 years ago I read negative reviews. And they were written at the beginning and end of the season. With the same savings. Given that we were two weeks after the opening this year, I sin on this.
I think in July and August it will be fatter.
Have a good holiday everyone!! !
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• 20
The hotel itself is very good: fresh renovation throughout the territory and in the rooms, clean beach, good food, Wi-Fi throughout. But there are a number of errors, due to which the overall picture of the entire stay in it is formed. 1. Upon arrival in the morning, check-in is not earlier than 14:00 (that's right, according to international standards).
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The hotel itself is very good: fresh renovation throughout the territory and in the rooms, clean beach, good food, Wi-Fi throughout.
But there are a number of errors, due to which the overall picture of the entire stay in it is formed.
1. Upon arrival in the morning, check-in is not earlier than 14:00 (that's right, according to international standards). If you booked a standard room - then get ready to get a room with a view of the concrete wall! I think not everyone dreams about it: to wake up in the morning and drink coffee with a view of the concrete!!!
But these are trifles compared to how $ 30 changes everything - and they will settle earlier and give a room on the sea!
2. Service - if you are used to ordering something from the waiter and waiting for it to be brought to you, I want to upset you! Waitress girls serve only the local population.
3. And the cherry on the cake - going from dinner to the room, in front of our eyes, the cleaner opens our room for some man, and he calmly enters and closes in it. To which the hotel management did not react in any way and refused to participate in clarifying the circumstances!
With such a sum for this hotel, the best was expected... Considering that now the nearest tours to it are from 50 thousand UAH. for two for 7 nights!
But there are a number of errors, due to which the overall picture of the entire stay in it is formed.
1. Upon arrival in the morning, check-in is not earlier than 14:00 (that's right, according to international standards). If you booked a standard room - then get ready to get a room with a view of the concrete wall! I think not everyone dreams about it: to wake up in the morning and drink coffee with a view of the concrete!!!
But these are trifles compared to how $ 30 changes everything - and they will settle earlier and give a room on the sea!
2. Service - if you are used to ordering something from the waiter and waiting for it to be brought to you, I want to upset you! Waitress girls serve only the local population.
3. And the cherry on the cake - going from dinner to the room, in front of our eyes, the cleaner opens our room for some man, and he calmly enters and closes in it. To which the hotel management did not react in any way and refused to participate in clarifying the circumstances!
With such a sum for this hotel, the best was expected... Considering that now the nearest tours to it are from 50 thousand UAH. for two for 7 nights!
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• 10
I really enjoyed my stay in this hotel We had a great rest, tasty and varied food, compact clean territory, funny animation and interesting shows. This year the beach was made big with sand, there are enough places, the sea is clean, the territory is always cleaned and the staff keeps it as clean as possible and is always ready to help.
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I really enjoyed my stay in this hotel
We had a great rest, tasty and varied food, compact clean territory, funny animation and interesting shows.
This year the beach was made big with sand, there are enough places, the sea is clean, the territory is always cleaned and the staff keeps it as clean as possible and is always ready to help.
Separately, I want to thank the lifeguard Ihsan, who was always on the beach and suggested where it was deeper and shallower to swim, provided a lot of information about the hotel, was always ready to answer all questions and help!
Very polite and cheerful waiters and chefs, great atmosphere.
I recommend this hotel - a solid 5 out of 5!
We had a great rest, tasty and varied food, compact clean territory, funny animation and interesting shows.
This year the beach was made big with sand, there are enough places, the sea is clean, the territory is always cleaned and the staff keeps it as clean as possible and is always ready to help.
Separately, I want to thank the lifeguard Ihsan, who was always on the beach and suggested where it was deeper and shallower to swim, provided a lot of information about the hotel, was always ready to answer all questions and help!
Very polite and cheerful waiters and chefs, great atmosphere.
I recommend this hotel - a solid 5 out of 5!
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• 12
The presence of the pier influenced the choice of the hotel. We arrived at 11am and were seated a few hours later. Everything in the hotel was top notch, food, room and service. The area has been cleared. There were enough sun loungers on the beach, the pier was good, towels were issued, everything was fine.
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The presence of the pier influenced the choice of the hotel. We arrived at 11am and were seated a few hours later. Everything in the hotel was top notch, food, room and service. The area has been cleared. There were enough sun loungers on the beach, the pier was good, towels were issued, everything was fine. On the territory of the hotel there were shops and their own pubs, at the exit from the hotel there was a pharmacy, so the location is good. No complaints, we all really enjoyed it.
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• 14
Impressions are only good! Upon arrival, we were immediately seated in the room. This is a fabulous hotel! Luxury, cleanliness, kind staff, there were no problems with Russian speaking, delicious food. . . Variety, service all at the highest level, try everything is simply unrealistic)) Various restaurants, bars, you won’t stay hungry, that’s for sure) The room was well cleaned every day, the mini bar was replenished.
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Impressions are only good!
Upon arrival, we were immediately seated in the room.
This is a fabulous hotel! Luxury, cleanliness, kind staff, there were no problems with Russian speaking, delicious food. . .
Variety, service all at the highest level, try everything is simply unrealistic))
Various restaurants, bars, you won’t stay hungry, that’s for sure) The room was well cleaned every day, the mini bar was replenished.
The animation is also at the highest level, every day there are different shows, discos, special thanks to the children's animators Anya and Alena, I hardly saw my child, he was constantly in the kids club, he became very attached to the girls)) every evening a children's disco.
At first I was a little confused by the pier, but in the end I appreciated all its charms, there is no crowding, there are many descents into the sea, a sufficient number of sunbeds, there are refrigerators with water, juices and ayran throughout the territory. Cold drinks were also constantly served along the pier.
The hotel area is not very large, but everything is enough, a small playground, children's pools, a separate pool with slides, an indoor pool.
The hotel did not stint on the most gorgeous fireworks, visited the foam party, the sea of foam, great entertainment for children and adults)
In the bars, polite bartenders, imported and local alcoholic drinks, for every taste, you can walk until 6 in the morning) the last bar is open until 6.00
In general, we are so satisfied that we are thinking of returning next year exactly here.
Thanks for a magical vacation!!!
I recommend this hotel to everyone!
Upon arrival, we were immediately seated in the room.
This is a fabulous hotel! Luxury, cleanliness, kind staff, there were no problems with Russian speaking, delicious food. . .
Variety, service all at the highest level, try everything is simply unrealistic))
Various restaurants, bars, you won’t stay hungry, that’s for sure) The room was well cleaned every day, the mini bar was replenished.
The animation is also at the highest level, every day there are different shows, discos, special thanks to the children's animators Anya and Alena, I hardly saw my child, he was constantly in the kids club, he became very attached to the girls)) every evening a children's disco.
At first I was a little confused by the pier, but in the end I appreciated all its charms, there is no crowding, there are many descents into the sea, a sufficient number of sunbeds, there are refrigerators with water, juices and ayran throughout the territory. Cold drinks were also constantly served along the pier.
The hotel area is not very large, but everything is enough, a small playground, children's pools, a separate pool with slides, an indoor pool.
The hotel did not stint on the most gorgeous fireworks, visited the foam party, the sea of foam, great entertainment for children and adults)
In the bars, polite bartenders, imported and local alcoholic drinks, for every taste, you can walk until 6 in the morning) the last bar is open until 6.00
In general, we are so satisfied that we are thinking of returning next year exactly here.
Thanks for a magical vacation!!!
I recommend this hotel to everyone!
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• 11
My friend rested at the Granada Luxury Okurcalar hotel and advised him, but to be honest, I didn’t like the food, it’s absolutely not tasty, although they improved a little on the second week of my vacation, but still, there is a lot of food, but not enough tasty, lamb - again per week, and so, all from chicken, but such food is not for a 5 * hotel.
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My friend rested at the Granada Luxury Okurcalar hotel and advised him, but to be honest, I didn’t like the food, it’s absolutely not tasty, although they improved a little on the second week of my vacation, but still, there is a lot of food, but not enough tasty, lamb - again per week, and so, all from chicken, but such food is not for a 5 * hotel. As a rule, in Turkey, lamb cutlets, some other things, there was nothing of that here. There was some kind of fish, but this is the situation with meat. . The room is good, clean in the room, cleaned for 3+. The night life is good, my children are adults, they were happy. A little cramped in the hotel, there is no territory at all, building, restaurant, pool, paths between the pool and everything, in addition, everything is always busy in the pool, there are sunbeds by the sea, but there are also very few free ones, you need to come in the morning to take it there is a place. Yes, and the pool itself is very small, I just didn’t go to Turkey for a long time, but before, when I went, then to other hotels, then here, it’s just ridiculous, not a pool, but some kind of puddle. For 5 * this hotel does not pull in any way. The rooms are good, there are no questions, alcohol is the same as everywhere else, but the food is poor, there is no territory at all, we went outside the hotel, tried to take a walk somewhere, but you can only walk along the road, there is nothing there.
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• 10
Good afternoon, we arrived at the hotel on 06/21/2019 at 21:00-21:15, immediately filled out the cards, gave out bracelets, and said to run for dinner as there were 15 minutes left before the end. We settled in a room on the 9th floor with a sea view, the room is good, clean, new furniture, the room was cleaned every day (tip was $ 2-5).
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Good afternoon, we arrived at the hotel on 06/21/2019 at 21:00-21:15, immediately filled out the cards, gave out bracelets, and said to run for dinner as there were 15 minutes left before the end.
We settled in a room on the 9th floor with a sea view, the room is good, clean, new furniture, the room was cleaned every day (tip was $ 2-5). The animation of the hotel did not like everything is boring and primitive, always the same Music gets bored every day, there is no variety.
As for the service, here in more detail, in my opinion, there is not enough service person, because during the 8 days of stay at the hotel the waiter never came up and offered drinks or appliances that were constantly not on the tables, (but oddly enough there were separate tables where the waiters rushed like crazy to the guests, they brought them tables and chairs as soon as they arrived, that's why there is such a division of the class of people ??? ? a lot of people, yes I understand, but you can hire more staff so that every hotel guest receives attention
Not very pleasant, a big minus for the hotel for this !! ! (need to fix it)!!!!
I am writing a review as I see it !!! ! otherwise the territory is small, well-groomed, beautiful, everything is nearby, the pier was excellent, the sunbeds are very comfortable, many slopes to the exit to the sea are very well thought out so that people do not accumulate! There is a big +
There were very boring tortillas variety of snacks between lunch and dinner! There are no complaints about drinks, everything is at the level as it should be!
We visited the Hamam at the hotel very much. We took the program and it cost $2-80. It included a foam massage, a face mask and a classic full body massage! I strongly advise you to visit the magnificent staff, it is clear that they love their job!
The food, in my opinion, without enthusiasm, as everyone here writes and admires, there were delicious dishes and not tasty ones.
In principle, I liked the hotel (but so to go back nooo! )
Vacation at 4*
Was last year in utopia word (I chose the same level of the hotel)
They said that the level of granada is even higher !!! ! I was surprised!
But to be honest, I was disappointed when comparing hotels! (I think who was in utopia will understand me!
We settled in a room on the 9th floor with a sea view, the room is good, clean, new furniture, the room was cleaned every day (tip was $ 2-5). The animation of the hotel did not like everything is boring and primitive, always the same Music gets bored every day, there is no variety.
As for the service, here in more detail, in my opinion, there is not enough service person, because during the 8 days of stay at the hotel the waiter never came up and offered drinks or appliances that were constantly not on the tables, (but oddly enough there were separate tables where the waiters rushed like crazy to the guests, they brought them tables and chairs as soon as they arrived, that's why there is such a division of the class of people ??? ? a lot of people, yes I understand, but you can hire more staff so that every hotel guest receives attention
Not very pleasant, a big minus for the hotel for this !! ! (need to fix it)!!!!
I am writing a review as I see it !!! ! otherwise the territory is small, well-groomed, beautiful, everything is nearby, the pier was excellent, the sunbeds are very comfortable, many slopes to the exit to the sea are very well thought out so that people do not accumulate! There is a big +
There were very boring tortillas variety of snacks between lunch and dinner! There are no complaints about drinks, everything is at the level as it should be!
We visited the Hamam at the hotel very much. We took the program and it cost $2-80. It included a foam massage, a face mask and a classic full body massage! I strongly advise you to visit the magnificent staff, it is clear that they love their job!
The food, in my opinion, without enthusiasm, as everyone here writes and admires, there were delicious dishes and not tasty ones.
In principle, I liked the hotel (but so to go back nooo! )
Vacation at 4*
Was last year in utopia word (I chose the same level of the hotel)
They said that the level of granada is even higher !!! ! I was surprised!
But to be honest, I was disappointed when comparing hotels! (I think who was in utopia will understand me!
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• 17
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