• traveled 1 year ago
We rested from May 11 to May 21 in a hotel with 2 granddaughters 4 and 5 years old, upon arrival we were immediately offered to pay extra for a room of 50 euros, or they will settle in a small one, the manager said, now look and come back with a surcharge ....we refused ...We were settled on the ground floor, room 657, there were 4 beds, a small closet and the strangest thing was that the ceiling height of the entire room was up to 2 meters, we got it calmly with our palm, it was after dinner, we were on the road, we decided to leave the analysis until tomorrow.
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We rested from May 11 to May 21 in a hotel with 2 granddaughters 4 and 5 years old, upon arrival we were immediately offered to pay extra for a room of 50 euros, or they will settle in a small one, the manager said, now look and come back with a surcharge ....we refused ...We were settled on the ground floor, room 657, there were 4 beds, a small closet and the strangest thing was that the ceiling height of the entire room was up to 2 meters, we got it calmly with our palm, it was after dinner, we were on the road, we decided to leave the analysis until tomorrow. The next day, we again turned to the reception, because we paid 230 thousand for a ticket for 4 people and a 5-star hotel. Waking up with the thought that the ceiling lies on the chest and presses, figuratively, we went to the manager, after long conversations, they gave the sanmar support phone number in Turkey, they said to wait until the evening and the number would be changed, for the next 2 days no one changed and they said no money, no conversation, we can't hear you.
they called their agency, everyone corresponded for a long time, nothing helped, they answered that there were no rooms available, although for money, they moved at the same moment, on the 4th day of rest they offered to move to another hotel, to a room with 3 beds, when asked where to put 4 folding bed? We just shrugged, so we decided not to risk it and try to relax, while there was no water in our room 657, no one reacted to the request either, my husband unscrewed the shower himself, found the reason, went to change the shower head, they changed it somehow, and in the washbasin on the 4th day we accidentally met a technician in the corridor, he cleaned the filter at our request and the water began to flow well, it was possible to wash normally ...we talked with other tourists from Russia, everyone who paid extra lived comfortably ....
otherwise everything is fine in the hotel and food and leisure activities, a water park, a cool children's pool, a bus that constantly runs to the sea, everything is thought out, except for the surcharge for the room, in addition to the tour ....asked other tourists on the plane, no one in other hotels they didn’t pay extra for a standard room and everyone who was in a 5-star hotel in another hotel hears about it for the first time, so if you get together, check about the surcharge and choose another hotel
they called their agency, everyone corresponded for a long time, nothing helped, they answered that there were no rooms available, although for money, they moved at the same moment, on the 4th day of rest they offered to move to another hotel, to a room with 3 beds, when asked where to put 4 folding bed? We just shrugged, so we decided not to risk it and try to relax, while there was no water in our room 657, no one reacted to the request either, my husband unscrewed the shower himself, found the reason, went to change the shower head, they changed it somehow, and in the washbasin on the 4th day we accidentally met a technician in the corridor, he cleaned the filter at our request and the water began to flow well, it was possible to wash normally ...we talked with other tourists from Russia, everyone who paid extra lived comfortably ....
otherwise everything is fine in the hotel and food and leisure activities, a water park, a cool children's pool, a bus that constantly runs to the sea, everything is thought out, except for the surcharge for the room, in addition to the tour ....asked other tourists on the plane, no one in other hotels they didn’t pay extra for a standard room and everyone who was in a 5-star hotel in another hotel hears about it for the first time, so if you get together, check about the surcharge and choose another hotel
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Nutrition is more or less normal, but alcohol is a problem. On the beach only beer and wine, and only at one point on the beach length of 3 km. The hotel has whiskey and vodka. It is impossible to drink whiskey, and vodka is poured in very small portions, a couple of grams. After 23:00 the hotel is closed))).
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Nutrition is more or less normal, but alcohol is a problem.
On the beach only beer and wine, and only at one point on the beach length of 3 km. The hotel has whiskey and vodka. It is impossible to drink whiskey, and vodka is poured in very small portions, a couple of grams.
After 23:00 the hotel is closed)))
On the beach only beer and wine, and only at one point on the beach length of 3 km. The hotel has whiskey and vodka. It is impossible to drink whiskey, and vodka is poured in very small portions, a couple of grams.
After 23:00 the hotel is closed)))
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• 3
We arrived on June 27, the hotel was open only for the 2nd day))) Due to the pandemic, there are queues in the dining room, but no one swears, everyone understands. There is no vegetation on the territory, the emphasis is on the water park. Animation, children's club are not working yet, everyone promises to start from 1.
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We arrived on June 27, the hotel was open only for the 2nd day))) Due to the pandemic, there are queues in the dining room, but no one swears, everyone understands. There is no vegetation on the territory, the emphasis is on the water park. Animation, children's club are not working yet, everyone promises to start from 1.07. The food is normal, the rooms are in order... I don’t understand why there are no paper napkins on the tables)))) although they were in 5 * in Bodrum, they didn’t have brushes in the toilet))
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• 11
The hotel was advised by a travel agency, before that they rested in grand prestige in Side. We arrived at the hotel at 10 o'clock, at the reception they said that the check-in was at 14-00. Before settling, they began to extort $ 20 for a room, otherwise they would settle in a bad one. After the refusal, the administrator threw the keys at the counter and said to go check in.
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The hotel was advised by a travel agency, before that they rested in grand prestige in Side. We arrived at the hotel at 10 o'clock, at the reception they said that the check-in was at 14-00. Before settling, they began to extort $ 20 for a room, otherwise they would settle in a bad one. After the refusal, the administrator threw the keys at the counter and said to go check in.
The hotel is focused on the Germans. There is no animation as such. If there is something, it is in German and Turkish. Nothing to do in the evening. In the gym, the air conditioner did not work, half of the simulators were broken.
The territory is very small, in fact, these are only pools, there is no vegetation.
It is impossible to be near the pools with children, everyone around smokes. Circles for skiing from the hills are sorely lacking. The food is monotonous, I saw baklava 2 times in 12 days. After September 01, half of the dishes, from what was generally gone. Far from the sea. There is a free bus every 20 minutes, but there is no timetable as such. Grand Prestige in Side was much better.
The hotel is focused on the Germans. There is no animation as such. If there is something, it is in German and Turkish. Nothing to do in the evening. In the gym, the air conditioner did not work, half of the simulators were broken.
The territory is very small, in fact, these are only pools, there is no vegetation.
It is impossible to be near the pools with children, everyone around smokes. Circles for skiing from the hills are sorely lacking. The food is monotonous, I saw baklava 2 times in 12 days. After September 01, half of the dishes, from what was generally gone. Far from the sea. There is a free bus every 20 minutes, but there is no timetable as such. Grand Prestige in Side was much better.
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• 39
We were at the Eftalia Splash Resort 6.07. 18 to 17.07. 18. We chose the hotel very carefully, as we were in Turkey more than a dozen times. The choice was made based on the reviews of tourists in 2016-2017. Those who wrote these reviews, a big question for you... Did you really like it ?? ? 1. Settlement! We came as a family of 2 adults and 2 children.
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We were at the Eftalia Splash Resort 6.07. 18 to 17.07. 18. We chose the hotel very carefully, as we were in Turkey more than a dozen times. The choice was made based on the reviews of tourists in 2016-2017. Those who wrote these reviews, a big question for you... Did you really like it ?? ? 1. Settlement! We came as a family of 2 adults and 2 children. And the hotel was at 10.00. Immediately after the conversation at the reception desk, extortion of money began! Offer to stay for $120 co-payment in another hotel, then pay for the best room $40. After our refusal, we were still kept until 14.30 at the reception, and only then settled for $ 30 in a room overlooking the pool. 2. Nutrition. You can close your eyes to all the shortcomings of the hotel, but this is a big drawback of the hotel! Basically one FAST FOOD! No seafood at all. For 11 days they gave baklava once. In general, not about any 5 stars, we can not talk. 3. Animation. Of course, this is the strength of the hotel. It was interesting for children and adults. 4. Cleaning. There are no complaints about cleanliness, they cleaned well. In general, you can relax well, if you have additional funds for meals in restaurants outside the hotel. 5Sea. If you are determined to swim in the sea, be sure to purchase special shoes, poor entry into the sea, a lot of stones.
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• 67
very nice hotel. But far from the sea. The bus had to run every 15 minutes, and at lunch he had to wait for 40 minutes, sometimes he could not wait. I had to walk in the sun. I was even sick. It was very stressful that I always had to adjust to the bus, no entertainment in the evening. Everyone on the beach.
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very nice hotel. But far from the sea. The bus had to run every 15 minutes, and at lunch he had to wait for 40 minutes, sometimes he could not wait. I had to walk in the sun. I was even sick. It was very stressful that I always had to adjust to the bus, no entertainment in the evening. Everyone on the beach. As a result, boring after dinner. There are a lot of people on the beach. If you take the first bus at 9 am, taking a seat is already a problem.
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• 30
We rested in September 2016. A Russian-speaking girl Christina met at the reception, settled in 5 minutes, suggested where to have dinner. There are 4 swimming pools and a water park on the territory of the hotel. But the huge, well-groomed, green recreation area on the beach is striking. , eateries, bars, ice cream, pizza and, of course, the sea.
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We rested in September 2016. A Russian-speaking girl Christina met at the reception, settled in 5 minutes, suggested where to have dinner. There are 4 swimming pools and a water park on the territory of the hotel. But the huge, well-groomed, green recreation area on the beach is striking. , eateries, bars,
ice cream, pizza and, of course, the sea. It is not necessary to go for lunch.
The territory is closed and guarded. On the slides, order and behavior are very strictly monitored, so you can safely let the children go unattended. There are a lot of attendants, everyone is friendly.
European-level hotel, many foreigners, but the animation is "limping". The food is varied, tasty. There are many refrigerators with water.
There is a good market and Furs and Leathers shop near the hotel, my advice is don't spend a whole day of your holiday on a trip to the city for shopping.
Here you can choose very decent things. Wine and sweets in this market are two or even three times cheaper than in the store where you will be brought on the way to the airport.
If you want to find adventure and a nightly "disco" life, this is not your hotel. For parents with children, this is a real vacation!! !
ice cream, pizza and, of course, the sea. It is not necessary to go for lunch.
The territory is closed and guarded. On the slides, order and behavior are very strictly monitored, so you can safely let the children go unattended. There are a lot of attendants, everyone is friendly.
European-level hotel, many foreigners, but the animation is "limping". The food is varied, tasty. There are many refrigerators with water.
There is a good market and Furs and Leathers shop near the hotel, my advice is don't spend a whole day of your holiday on a trip to the city for shopping.
Here you can choose very decent things. Wine and sweets in this market are two or even three times cheaper than in the store where you will be brought on the way to the airport.
If you want to find adventure and a nightly "disco" life, this is not your hotel. For parents with children, this is a real vacation!! !
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• 15
The summer of 2016 in Turkey was quite a ball for tourists. Turkey sank enormously in price and it was very felt when viewing offers from tour operators. Somehow, Eftalia got into the top of the price offers =) Of course, you can find fault with the hotel, but with the price paid, the hand does not turn =) Let's briefly: PROS: - the class of the hotel dictates the quality of everything that is found there, including food and rooms; ) - good density of use of the territory - many pools - water park inside the hotel - access to the chic Eftalia Island area There is a little more here: Island is a complex of a fleet of several restaurants, a cool beach and a dozen pools.
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The summer of 2016 in Turkey was quite a ball for tourists. Turkey sank enormously in price and it was very felt when viewing offers from tour operators.
Somehow, Eftalia got into the top of the price offers =)
Of course, you can find fault with the hotel, but with the price paid, the hand does not turn =)
Let's briefly:
PROS:
- the class of the hotel dictates the quality of everything that is found there, including food and rooms; )
- good density of use of the territory
- many pools
- water park inside the hotel
- access to the chic Eftalia Island area
There is a little more here: Island is a complex of a fleet of several restaurants, a cool beach and a dozen pools. It's really a separate enclave. There is a separate kitchen, a separate disco, a separate animation ...everything is your own and everything is an order of magnitude cooler than in a hotel.
No matter which hotel you arrive at, will you still spend all your time in Eftalia Island?
and not in a hotel, and therefore it is stupid to overpay for the type of room or building in which it is located.
You can come to the island early in the morning and leave late at night.
Who wants a little more information about the island, can watch the video: https://www. youtube. com/watch? v=AvhYLw5cg6w
MINUSES:
- hotel 15 minutes from the sea
- there were not enough buns on the slides
- lousy wi-fi
- billiards, tennis and all sorts of trifles paid in ollinkusive
Somehow, Eftalia got into the top of the price offers =)
Of course, you can find fault with the hotel, but with the price paid, the hand does not turn =)
Let's briefly:
PROS:
- the class of the hotel dictates the quality of everything that is found there, including food and rooms; )
- good density of use of the territory
- many pools
- water park inside the hotel
- access to the chic Eftalia Island area
There is a little more here: Island is a complex of a fleet of several restaurants, a cool beach and a dozen pools. It's really a separate enclave. There is a separate kitchen, a separate disco, a separate animation ...everything is your own and everything is an order of magnitude cooler than in a hotel.
No matter which hotel you arrive at, will you still spend all your time in Eftalia Island?
and not in a hotel, and therefore it is stupid to overpay for the type of room or building in which it is located.
You can come to the island early in the morning and leave late at night.
Who wants a little more information about the island, can watch the video: https://www. youtube. com/watch? v=AvhYLw5cg6w
MINUSES:
- hotel 15 minutes from the sea
- there were not enough buns on the slides
- lousy wi-fi
- billiards, tennis and all sorts of trifles paid in ollinkusive
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• 44
Stayed at this hotel in May 2016. We were seated immediately, without any problems, in 5 minutes. The room is clean, wi-fi in the room is not very-how-when, but you can correspond with relatives. The cuisine is excellent, there were fruits, Turkish sweets, and meat dishes in stock. There are many foreigners in the hotel, so you will not often meet your native language here.
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Stayed at this hotel in May 2016. We were seated immediately, without any problems, in 5 minutes.
The room is clean, wi-fi in the room is not very-how-when, but you can correspond with relatives.
The cuisine is excellent, there were fruits, Turkish sweets, and meat dishes in stock.
There are many foreigners in the hotel, so you will not often meet your native language here. The staff is polite and unobtrusive.
We went to the beach by bus, but you can also walk for 10-15 minutes, so even more interesting. The beach is large, the water park is excellent, you can spend the whole day on the beach, as you can have a bite and a drink))) There are many pools, restaurants on the beach, everything is super!
The hotel area is also clean and well-groomed, there are also water slides, children's pools, many bars, a pastry shop, a burger bar. Everyone works here in good conscience, there are no sidelong glances or intrusiveness.
Towels are changed every day (beach), free of charge.
Near the hotel there are 2 markets with good prices.
It was nice to meet Christina at the reception - she is a person with a big kind soul and a sensitive heart! Thanks to her, our vacation became even more unforgettable and wonderful! I always like to relax in different hotels, but I would come to this one again just to see Christina and treat her with delicious chocolate! )))
So take into account my review and do not hesitate to choose a hotel!
We are not newbies in Turkey - 12-1 times - so we have seen everything, so we safely recommend this hotel!
The room is clean, wi-fi in the room is not very-how-when, but you can correspond with relatives.
The cuisine is excellent, there were fruits, Turkish sweets, and meat dishes in stock.
There are many foreigners in the hotel, so you will not often meet your native language here. The staff is polite and unobtrusive.
We went to the beach by bus, but you can also walk for 10-15 minutes, so even more interesting. The beach is large, the water park is excellent, you can spend the whole day on the beach, as you can have a bite and a drink))) There are many pools, restaurants on the beach, everything is super!
The hotel area is also clean and well-groomed, there are also water slides, children's pools, many bars, a pastry shop, a burger bar. Everyone works here in good conscience, there are no sidelong glances or intrusiveness.
Towels are changed every day (beach), free of charge.
Near the hotel there are 2 markets with good prices.
It was nice to meet Christina at the reception - she is a person with a big kind soul and a sensitive heart! Thanks to her, our vacation became even more unforgettable and wonderful! I always like to relax in different hotels, but I would come to this one again just to see Christina and treat her with delicious chocolate! )))
So take into account my review and do not hesitate to choose a hotel!
We are not newbies in Turkey - 12-1 times - so we have seen everything, so we safely recommend this hotel!
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• 17
We were seated within 5 minutes, we didn't even have time to rest. Room on the 3rd (5th) floor overlooking the pool, mountains, city. For such a view for 20 days, I don’t feel sorry for the $ 40 that they asked for, they immediately paid and they brought us things. The hotel is very decent, the beach is especially striking (here, as in the water park, they are brought from all hotels) We went to the beach on a tractor (it didn’t bother).
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We were seated within 5 minutes, we didn't even have time to rest. Room on the 3rd (5th) floor overlooking the pool, mountains, city. For such a view for 20 days, I don’t feel sorry for the $ 40 that they asked for, they immediately paid and they brought us things. The hotel is very decent, the beach is especially striking (here, as in the water park, they are brought from all hotels) We went to the beach on a tractor (it didn’t bother). The only negative for me (maybe a plus for someone) 90% are foreigners, there is even no one to talk to. The room is very good, everything worked, they cleaned every day, the food is varied, but in the end they just looked for potatoes. Every week - Turkish night with the removal of ice cream cake, it cheers up and creates a national flavor!! ! We took a chance and took an excursion to Cappadocia from Gosha on the beach - everything was amazingly great !!! ! All in all, a great vacation!! !
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• 11
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