Terrible attitude of the staff after they found out that we are from Ukraine. All Muscovites lick their asses, and Ukrainians are openly despised! The rooms are dirty, cleaning is only formal. There were even cockroaches in the room. Food is poor, monotonous and tasteless. Dishes are often dirty. If you are an hour late to the dining room, use plastic dishes and cutlery.
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Terrible attitude of the staff after they found out that we are from Ukraine. All Muscovites lick their asses, and Ukrainians are openly despised! The rooms are dirty, cleaning is only formal. There were even cockroaches in the room.
Food is poor, monotonous and tasteless. Dishes are often dirty. If you are an hour late to the dining room, use plastic dishes and cutlery.
The hotel is full of Muscovites and Belarusians who behave in their own manner.
Food is poor, monotonous and tasteless. Dishes are often dirty. If you are an hour late to the dining room, use plastic dishes and cutlery.
The hotel is full of Muscovites and Belarusians who behave in their own manner.
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• 5
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We rested in September 2021, in a triple room, in a new building. They were very satisfied. + New hotel, furniture, plumbing, everything new works. + Staff norms, no complaints. + The cuisine is varied, you can choose your favorite dishes. + Well-groomed area, beach. Always clean shared toilets and showers.
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We rested in September 2021, in a triple room, in a new building. They were very satisfied.
+ New hotel, furniture, plumbing, everything new works.
+ Staff norms, no complaints.
+ The cuisine is varied, you can choose your favorite dishes.
+ Well-groomed area, beach. Always clean shared toilets and showers.
+ Decent work of animators (children's, fitness, volleyball on the beach, water aerobics in the pool.
+ The hotel is focused on families with children.
- A beach with difficult entry into the sea (pebbles, rocky bottom), but you can swim.
- When the canteen opens, there are long queues, sometimes there are not enough tables. But you have to wait 40 minutes. And already cleaned and ready clean tables. In general, the staff is good.
- To the center of Konakli on foot 30 min.
Recommended, solid five.
+ New hotel, furniture, plumbing, everything new works.
+ Staff norms, no complaints.
+ The cuisine is varied, you can choose your favorite dishes.
+ Well-groomed area, beach. Always clean shared toilets and showers.
+ Decent work of animators (children's, fitness, volleyball on the beach, water aerobics in the pool.
+ The hotel is focused on families with children.
- A beach with difficult entry into the sea (pebbles, rocky bottom), but you can swim.
- When the canteen opens, there are long queues, sometimes there are not enough tables. But you have to wait 40 minutes. And already cleaned and ready clean tables. In general, the staff is good.
- To the center of Konakli on foot 30 min.
Recommended, solid five.
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• 12
I traveled with my husband and kids at the beginning of September. We ordered an individual transfer from the airport, 50 euros, arrived for 1.20. We bought an economy room, paid $ 50 extra on the spot and settled in a standard room in a new building. Room without complaints. Cleaned always, bedding changed 2 times in 9 days.
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I traveled with my husband and kids at the beginning of September.
We ordered an individual transfer from the airport, 50 euros, arrived for 1.20. We bought an economy room, paid $ 50 extra on the spot and settled in a standard room in a new building.
Room without complaints. Cleaned always, bedding changed 2 times in 9 days.
Internet free is bad, I took it for $ 1 a day, he caught it well.
The food is good, there is always something to choose from.
Alcohol drank only wine and beer, also norms.
Animation is top notch.
The children's play area is great. Every day they took the child there. In the evening watching cartoons and disco. Ice cream was given on the beach before lunch and in the evening after dinner for 1.5 hours.
3 pools. Children have a place to roam.
Entering the sea is only inconvenient, but we got used to it. Sunbeds were always found both by the pool and on the beach.
We ordered an individual transfer from the airport, 50 euros, arrived for 1.20. We bought an economy room, paid $ 50 extra on the spot and settled in a standard room in a new building.
Room without complaints. Cleaned always, bedding changed 2 times in 9 days.
Internet free is bad, I took it for $ 1 a day, he caught it well.
The food is good, there is always something to choose from.
Alcohol drank only wine and beer, also norms.
Animation is top notch.
The children's play area is great. Every day they took the child there. In the evening watching cartoons and disco. Ice cream was given on the beach before lunch and in the evening after dinner for 1.5 hours.
3 pools. Children have a place to roam.
Entering the sea is only inconvenient, but we got used to it. Sunbeds were always found both by the pool and on the beach.
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• 8
• traveled 3 years ago
We chose a hotel with family rooms (2 rooms) and did not fail in this - the room is huge (72 sq. M). The only negative is the lack of blankets, instead of them there are narrow (90 cm) waffle bedspreads. Provided that the air conditioner blows directly on the bed and it is impossible to set it up otherwise (although they tried it in different ways), it’s cold under the bedspread, and when you turn off the air conditioner, it’s immediately hot.
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We chose a hotel with family rooms (2 rooms) and did not fail in this - the room is huge (72 sq. M). The only negative is the lack of blankets, instead of them there are narrow (90 cm) waffle bedspreads. Provided that the air conditioner blows directly on the bed and it is impossible to set it up otherwise (although they tried it in different ways), it’s cold under the bedspread, and when you turn off the air conditioner, it’s immediately hot. As a result, they hung the condo with a towel))) But anyway, it’s uncomfortable under a narrow coverlet.
The food is delicious, but because of covid restrictions, everything is organized terribly - crowds, fuss, not enough tables, furious staff, yelling at guests.
The sea is clean, but entering the sea is cobblestones, you can break your legs, no slippers will save you.
Cleaning in the rooms is disgusting, they can not even take out the garbage for 2 days. If you leave a dollar, they will lay out the swans, but the floor is still not washed. Several times they found other people's hair ties on the floor, boo!!!
The key to the room is given only 1, no matter how many people live, at least 3, at least 7 - "not allowed. "
Wi-Fi "gets" to some rooms, but "without access to the Internet", even if you buy a paid one. They spat and bought a local SIM card, 20 GB for $18 was enough for everyone.
Animation during the day is not bad, water aerobics in the sea is cool, but the stones near the shore...
In the evening we went for a walk, in 20 minutes at a leisurely pace the area of shops, bazaars, cafes, etc. begins.
In general, we were satisfied with the rest, but we will never go to this hotel again.
The food is delicious, but because of covid restrictions, everything is organized terribly - crowds, fuss, not enough tables, furious staff, yelling at guests.
The sea is clean, but entering the sea is cobblestones, you can break your legs, no slippers will save you.
Cleaning in the rooms is disgusting, they can not even take out the garbage for 2 days. If you leave a dollar, they will lay out the swans, but the floor is still not washed. Several times they found other people's hair ties on the floor, boo!!!
The key to the room is given only 1, no matter how many people live, at least 3, at least 7 - "not allowed. "
Wi-Fi "gets" to some rooms, but "without access to the Internet", even if you buy a paid one. They spat and bought a local SIM card, 20 GB for $18 was enough for everyone.
Animation during the day is not bad, water aerobics in the sea is cool, but the stones near the shore...
In the evening we went for a walk, in 20 minutes at a leisurely pace the area of shops, bazaars, cafes, etc. begins.
In general, we were satisfied with the rest, but we will never go to this hotel again.
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• 11
We stopped by with children about the age of 12 immediately put on bracelets and told to go to dinner and come in 1 year and did so. We had a room in the old famyli large building, this room consists of three rooms there is 1 bunk bed in the central room and a sofa, the second room a double bed and the third room one double bed from just in this room to sleep and impossible air conditioning in the room no very very hot, good thing we used this room as a dressing room.
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We stopped by with children about the age of 12 immediately put on bracelets and told to go to dinner and come in 1 year and did so.
We had a room in the old famyli large building, this room consists of three rooms there is 1 bunk bed in the central room and a sofa, the second room a double bed and the third room one double bed from just in this room to sleep and impossible air conditioning in the room no very very hot, good thing we used this room as a dressing room. Now the most interesting 5-star hotel does not pull even close to this 3+ well, a maximum of 4.
All paid beach towels are $ 5 deposit for one towel and $ 1 towel exchange every day. The food is varied here to say nothing quite tasty do not be hungry but the queues in the dining room are very large. After drinking alcohol is strong only in the central bar, in other bars only beer and water juices.
Bar on the beach burgers from 11.30. until 16.00.
Ice cream is served from 11 a. m. to 12 p. m. At the central bar the Turks are very rude! ! ! !!
The sea is beautiful for swimming, it is better to use sneakers. On excursions as in Turkey already were many times already made their trips to Alania on Cleopatra's beach
Konakli is a village on foot 20 minutes. pretty good village. I will say so the hotel on a solid 4 to ten point scale with small children is quite good with teenagers there is nothing to do. Have a good rest.
We had a room in the old famyli large building, this room consists of three rooms there is 1 bunk bed in the central room and a sofa, the second room a double bed and the third room one double bed from just in this room to sleep and impossible air conditioning in the room no very very hot, good thing we used this room as a dressing room. Now the most interesting 5-star hotel does not pull even close to this 3+ well, a maximum of 4.
All paid beach towels are $ 5 deposit for one towel and $ 1 towel exchange every day. The food is varied here to say nothing quite tasty do not be hungry but the queues in the dining room are very large. After drinking alcohol is strong only in the central bar, in other bars only beer and water juices.
Bar on the beach burgers from 11.30. until 16.00.
Ice cream is served from 11 a. m. to 12 p. m. At the central bar the Turks are very rude! ! ! !!
The sea is beautiful for swimming, it is better to use sneakers. On excursions as in Turkey already were many times already made their trips to Alania on Cleopatra's beach
Konakli is a village on foot 20 minutes. pretty good village. I will say so the hotel on a solid 4 to ten point scale with small children is quite good with teenagers there is nothing to do. Have a good rest.
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• 4
My wife and I arrived at this hotel at the beginning of July 2021, we were met at the reception by a rude young man, he apparently felt like a complete master of us, annoying insects (hotel guests), he graciously bestowed his attention, settled in building A, room 4104A, the first residential floor, wood windows.
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My wife and I arrived at this hotel at the beginning of July 2021, we were met at the reception by a rude young man, he apparently felt like a complete master of us, annoying insects (hotel guests), he graciously bestowed his attention, settled in building A, room 4104A, the first residential floor, wood windows.
The room is not bad, the furniture is there, the bathroom is good, the shower and everything else is in order, LCD TV, there are Russian channels, very good air conditioning, a good bed and a very noisy minibar fridge. At night, he turned on about 1 time in half an hour and we woke up with him too.
We listened to all the children's and adult shows taking place in the amphitheater without opening the windows, the roar of the speakers drowned out the miserable TV.
Cleaning the room is a separate issue, it simply wasn’t there... out of 8 days at the hotel, the water was replenished only three times, shampoos and shower gel, as well as a change of towels, only after two calls to the reception. Dead woodlice lay around for three days in the bathroom and for a couple of days on the floor of the room, cleaning did not affect them. Linen was never changed, towels too.
The food is not bad, but monotonous, chicken, salads... the same thing every day, they cook quite tasty.
There is no alcohol drink, the beer is normal.
The main disadvantage of the hotel is the beach and the entrance to the water, if you are a fat person, then there is nothing to do here without "corals", before my eyes obese people just crawled out of the sea on all fours, losing parts of their swimsuits. The sand is dusty, dirty, pebbles and small and large, the bottom of the sea is slippery stones, it is very easy to kill yourself. The beach has all the infrastructure, volleyball, a bar, showers, but at 8-30 you can’t find a free sunbed in the shade, they come to the sea until tomorrow, as they occupy sunbeds, otherwise there’s no way. Same story with pools.
There is animation, bocha on the beach, volleyball, zumba, dancing, all this before lunch. At 21-00 children's animation, everything is like everywhere else, it's normal. Adult animation, especially "Turkish Night", just no, half of the audience left halfway...
The hotel, during our vacation, is full, people who have bought a tour to this "five" are often accommodated in the next three, they can enter the top five for 8 euros per person per day.
Safe-$2 per day, beach towel deposit $5 replacement $1, shops are open, prices are twice as high as the prices on the market in Kanakla. Turkish delight costs the same.
The exception is a leather store, where they organize trips to the shopping center, prices in the center are two times lower than in Russia, if you know how to bargain correctly.
We flew with Pegasus, a good hotel guide Aivaz, solved all the issues.
In general, the hotel left a bad impression with a complete lack of service, for five stars it's a shame, a bad four is no more, and even then it's not for everybody.
The room is not bad, the furniture is there, the bathroom is good, the shower and everything else is in order, LCD TV, there are Russian channels, very good air conditioning, a good bed and a very noisy minibar fridge. At night, he turned on about 1 time in half an hour and we woke up with him too.
We listened to all the children's and adult shows taking place in the amphitheater without opening the windows, the roar of the speakers drowned out the miserable TV.
Cleaning the room is a separate issue, it simply wasn’t there... out of 8 days at the hotel, the water was replenished only three times, shampoos and shower gel, as well as a change of towels, only after two calls to the reception. Dead woodlice lay around for three days in the bathroom and for a couple of days on the floor of the room, cleaning did not affect them. Linen was never changed, towels too.
The food is not bad, but monotonous, chicken, salads... the same thing every day, they cook quite tasty.
There is no alcohol drink, the beer is normal.
The main disadvantage of the hotel is the beach and the entrance to the water, if you are a fat person, then there is nothing to do here without "corals", before my eyes obese people just crawled out of the sea on all fours, losing parts of their swimsuits. The sand is dusty, dirty, pebbles and small and large, the bottom of the sea is slippery stones, it is very easy to kill yourself. The beach has all the infrastructure, volleyball, a bar, showers, but at 8-30 you can’t find a free sunbed in the shade, they come to the sea until tomorrow, as they occupy sunbeds, otherwise there’s no way. Same story with pools.
There is animation, bocha on the beach, volleyball, zumba, dancing, all this before lunch. At 21-00 children's animation, everything is like everywhere else, it's normal. Adult animation, especially "Turkish Night", just no, half of the audience left halfway...
The hotel, during our vacation, is full, people who have bought a tour to this "five" are often accommodated in the next three, they can enter the top five for 8 euros per person per day.
Safe-$2 per day, beach towel deposit $5 replacement $1, shops are open, prices are twice as high as the prices on the market in Kanakla. Turkish delight costs the same.
The exception is a leather store, where they organize trips to the shopping center, prices in the center are two times lower than in Russia, if you know how to bargain correctly.
We flew with Pegasus, a good hotel guide Aivaz, solved all the issues.
In general, the hotel left a bad impression with a complete lack of service, for five stars it's a shame, a bad four is no more, and even then it's not for everybody.
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• 7
The hotel is good. . . 1) There were no questions about nutrition at all... The choice is large, both vegetables and meat. Big plus food on the beach (burgers, french fries, sausages, vegetables, etc. ). No one spares alcohol, water, drinks... Vending machines are at your disposal around the clock... 2) Animation.
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The hotel is good. . .
1) There were no questions about nutrition at all... The choice is large, both vegetables and meat. Big plus food on the beach (burgers, french fries, sausages, vegetables, etc. ). No one spares alcohol, water, drinks... Vending machines are at your disposal around the clock...
2) Animation. . . To say that it is good is to say nothing. . . Both children and adults were satisfied. And impressed in places.
3) Beach. There were always enough beds. The beach is clean. Drinks, alcohol, ice cream are all to your taste and you don’t need to go far...
4) Territory and numbers. The territory is large and very beautiful. Several pools for adults and a couple for children. There are activities for kids on every corner. . . And those plastic donkeys. . . Well, it's better to see them live. For an additional fee, they settled in a deluxe room. The room is chic, 2 rooms, repair is good, everything worked. . .
5) Cleaning. Rooms were always cleaned. But superficial. The bed was made and the disappeared sand on the floor suited us... But there was not enough wet cleaning... Nothing disappeared from the room...
FROM THE MINUSES: boorish Svetlana at the reception. . .
In general, for those who are going to really relax, we recommend this hotel. Have a good rest everyone. . . )
1) There were no questions about nutrition at all... The choice is large, both vegetables and meat. Big plus food on the beach (burgers, french fries, sausages, vegetables, etc. ). No one spares alcohol, water, drinks... Vending machines are at your disposal around the clock...
2) Animation. . . To say that it is good is to say nothing. . . Both children and adults were satisfied. And impressed in places.
3) Beach. There were always enough beds. The beach is clean. Drinks, alcohol, ice cream are all to your taste and you don’t need to go far...
4) Territory and numbers. The territory is large and very beautiful. Several pools for adults and a couple for children. There are activities for kids on every corner. . . And those plastic donkeys. . . Well, it's better to see them live. For an additional fee, they settled in a deluxe room. The room is chic, 2 rooms, repair is good, everything worked. . .
5) Cleaning. Rooms were always cleaned. But superficial. The bed was made and the disappeared sand on the floor suited us... But there was not enough wet cleaning... Nothing disappeared from the room...
FROM THE MINUSES: boorish Svetlana at the reception. . .
In general, for those who are going to really relax, we recommend this hotel. Have a good rest everyone. . . )
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• 45
• traveled 6 years ago
Just arrived from Turkey. Hotel class! The room for an additional fee is excellent! The food is varied, the sea of fruits for breakfast, lunch. Dinner! There are no problems with meat: chicken, beef, chicken liver, beef heart, turkey, for every taste! Sweets, green vegetables - the ocean!! ! The staff is very friendly! Animation is super! I highly recommend the hotel to same couples with kids!.
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Just arrived from Turkey. Hotel class! The room for an additional fee is excellent! The food is varied, the sea of fruits for breakfast, lunch. Dinner! There are no problems with meat: chicken, beef, chicken liver, beef heart, turkey, for every taste! Sweets, green vegetables - the ocean!! ! The staff is very friendly! Animation is super! I highly recommend the hotel to same couples with kids!
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• 18
POOR TOURISTS SHIT HOTEL! Stardom does not correspond to reality and reality! Really 2*-. To call our stay at the SUN HEAVEN Familu 4 * + REST, the language does not turn. We are experienced travelers. Therefore, we know what a vacation of this level should look like. When choosing a hotel, hotels were in priority: at least 4 * +, family hotels, with good reviews.
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POOR TOURISTS
SHIT HOTEL! Stardom does not correspond to reality and reality! Really 2*-.
To call our stay at the SUN HEAVEN Familu 4 * + REST, the language does not turn. We are experienced travelers. Therefore, we know what a vacation of this level should look like. When choosing a hotel, hotels were in priority: at least 4 * +, family hotels, with good reviews. For a lot of money, $ 2500, we bought a barn with old furniture, mold,
broken plumbing, dirty shabby carpet, terrible smell Confidence that it was impossible to live in this room made us ask to provide us with another room Russian-speaking managers offered us "Human living conditions" for an additional fee. they will be additionally settled as people, and not as cattle !! ! In desperation, I decided to turn to a senior manager of Turkish origin, but not with a personal request, but with a desire to express my opinion about the hotel he manages. To say that his activities are pure fraud. Moreover, this impudent, limited, cynical "senior manager" called us POOR TOURISTS! Who do not deserve comfortable conditions!
SHIT HOTEL! Stardom does not correspond to reality and reality! Really 2*-.
To call our stay at the SUN HEAVEN Familu 4 * + REST, the language does not turn. We are experienced travelers. Therefore, we know what a vacation of this level should look like. When choosing a hotel, hotels were in priority: at least 4 * +, family hotels, with good reviews. For a lot of money, $ 2500, we bought a barn with old furniture, mold,
broken plumbing, dirty shabby carpet, terrible smell Confidence that it was impossible to live in this room made us ask to provide us with another room Russian-speaking managers offered us "Human living conditions" for an additional fee. they will be additionally settled as people, and not as cattle !! ! In desperation, I decided to turn to a senior manager of Turkish origin, but not with a personal request, but with a desire to express my opinion about the hotel he manages. To say that his activities are pure fraud. Moreover, this impudent, limited, cynical "senior manager" called us POOR TOURISTS! Who do not deserve comfortable conditions!
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• 29
My husband and I rested from October 1.13 days. We were very satisfied with the rest. The guys, led by Mariechka ARSLAN, greeted us very cordially and despite the fact that we were late for lunch, they initially sent us Turkish cakes with cottage cheese and tea for a snack, and then settled us. The room was free.
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My husband and I rested from October 1.13 days. We were very satisfied with the rest. The guys, led by Mariechka ARSLAN, greeted us very cordially and despite the fact that we were late for lunch, they initially sent us Turkish cakes with cottage cheese and tea for a snack, and then settled us. The room was free. There were no problems with the settlement;
We rate the work of bars and restaurants as EXCELLENT! Everything is impeccably delicious! The choice is rich. NOT the first time on vacation, there is something to compare with. You can feel the leadership of the director of ATILLA PAKSOY, thanks to the hands of the chefs RAMIS (we don’t know the last name, but he worked in Moscow for a long time, he communicates well in Russian), MEHMARU (a black cap who is in love to the girl OLYU, God grant you a long life in love and health), to the waiter-smiling ALI KURT, and many others. others that created a good mood for leisure activities and meals. And finally, I want to say that comfortable conditions have also been created for children and their parents, a lot of animation, etc. THANK YOU VERY MUCH! Sincerely, Larisa and Igor Semak. Trukavets-Skhodnitsa.
We rate the work of bars and restaurants as EXCELLENT! Everything is impeccably delicious! The choice is rich. NOT the first time on vacation, there is something to compare with. You can feel the leadership of the director of ATILLA PAKSOY, thanks to the hands of the chefs RAMIS (we don’t know the last name, but he worked in Moscow for a long time, he communicates well in Russian), MEHMARU (a black cap who is in love to the girl OLYU, God grant you a long life in love and health), to the waiter-smiling ALI KURT, and many others. others that created a good mood for leisure activities and meals. And finally, I want to say that comfortable conditions have also been created for children and their parents, a lot of animation, etc. THANK YOU VERY MUCH! Sincerely, Larisa and Igor Semak. Trukavets-Skhodnitsa.
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• 15
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