Question about hotel Club Gunes Garden 4*
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Poisoning in this hotel
We took a tour to this hotel at the beginning of summer, and here they say that 100 people were poisoned. Tell me what to do? Change to another hotel? And if you terminate the contract with the travel agency, how much will we lose?
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Answers • 16
Carefully study your contract, all the points regarding the termination of the contract should be described there.
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5
answered 13 years ago
How much you lose depends on how many days are left before the tour and what is written in your contract with TA about this.
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3
answered 13 years ago
As far as I understand, you mean the information about the poisoning of Russian tourists in Turkey, which was published in the media? But there were 50 people there! And judging by the video, the territory of the hotel was not Gunesh at all. It was about all these people using water from coolers. But drinking from a cooler is "like death"! Repeatedly, many tourists wrote that they saw a picture of hotel employees (Turkey, Egypt) drawing water from the tap into the cooler (savings, damn it!) You need to use only BOTTLED WATER! And follow the simple rules of hygiene, do not eat "mess" in the canteen, it is advisable not to swim in the pools (or at a minimum). However, tourists are not immune from poisoning in ANY hotel. And it’s not a fact that if you cancel a tour to Gunes, you won’t pick up any infection in another hotel, especially of this level and population. You decide. I think, "the skin of the wade is not worth it."
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3
answered 13 years ago
I returned from this hotel two weeks ago. No wonder people got poisoned there. The hotel is terrible. Worse I have ever seen. The food is very bad. The pools don't get cleaned at all.
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answered 13 years ago
we are going at the end of August. Maybe they will just put things in order there?
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answered 13 years ago
Don't know. There are terrible rooms in them worth dampness. The sun loungers are all broken, the mattresses on them are torn.
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½
answered 13 years ago
don’t be afraid, we were there. The food is modest but varied. I think that after this incident, the food will be 5.
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1
answered 13 years ago
We are also going there on August 15th. The husband said that they would just clean everything normally, disinfect it ... In general, they decided not to change the tour for now.
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1.5
answered 13 years ago
regarding that sc. lose on termination
then you will find the answer to this question in your own contract
There are clearly stated amounts of non-return in%
depending on the sc. time left before departure
then you will find the answer to this question in your own contract
There are clearly stated amounts of non-return in%
depending on the sc. time left before departure
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2
answered 13 years ago
they can take a fine, but it’s not that big, there is still time. especially at the end of August, there will certainly be places, many are already leaving, getting ready for school. try it! but I think it's some sort of viral infection. We also had a similar case at the hotel for a couple of years, ambulances took people away, they just didn’t make a scandal out of it. Of my only acquaintances, 10 people were poisoned, diarrhea pills did not help, they made droppers. In general, just eat everything freshly cooked. salads are not necessary, it is not clear from what cooked to eat. it's better to just take the vegetables separately and make the salad yourself. in the heat of such bacteria multiply rapidly. Don't drink anything nasty, like diluted powdered juice.
Another option I can advise the hotel to change on the spot. Find any flaws, write a claim. Should be relocated. In any case, we had such an experience.
Another option I can advise the hotel to change on the spot. Find any flaws, write a claim. Should be relocated. In any case, we had such an experience.
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answered 13 years ago
about the sun loungers, I can say that they are normal and the mattresses are not torn, as Anna-Mos wrote. The food is varied, fish, chickens, soy is not much. ice cream was given every day, in large quantities. Rested from July 25 to August 3. if you have any questions please write
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½
answered 13 years ago
The pools are clean but smell too much of bleach. they themselves saw how it is poured from a 50-liter canister. near the reception the pool is excellent, it doesn't smell like near the sea. And the best thing is to swim in the sea!
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answered 13 years ago
We changed the tour yesterday WITHOUT a fine (for those who bought before the poisoning) and with a minimum surcharge for an excellent five. The surcharge amounted to only 4 thousand rubles for 2 adults + 2 children. The day of departure and arrival is the same. The tour operator himself offers other hotels, there are 4 at no extra charge...
Have a nice rest!!
Have a nice rest!!
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answered 13 years ago
We were offered the hotel Eftalia Village 5 *
And we gladly agreed!
And we gladly agreed!
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answered 13 years ago
Happy for you! Have a nice rest! Still, it doesn't hurt to be careful.
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4
answered 13 years ago
We had a wonderful rest, the hotel is not bad, if it were not for this incident with poisoning, everything would be wonderful. And so I had to lie in the hospital, they have not yet been discharged, but they promise in a few days. By the way, about the pool (alkali, chlorine is not very reliable, I myself am a doctor, and I know a little about poisoning. It was very similar to a retrovirus infection. And more than 100 people were poisoned, and many ended up in the hospital, having already arrived home.
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answered 13 years ago