Friendly staff, delicious food, great animation, many shops nearby. I recommend??????? ?
… More ▾
Friendly staff, delicious food, great animation, many shops nearby. I recommend??????? ?
Like
You like
Show other comments …
Friends, I want to share with you my first impression of a trip to Turkey. I rested in October 2021 in the city of Alanya at the Relax Beach Hotel 4 * From the pros: The hotel is new, the rooms are clean, everything is new, they clean regularly, there is a refrigerator, a TV, a wardrobe, a safe (for a fee), a shared bathroom with a shower (plumbing is also new), air conditioning, balconies in each room, a clothes dryer on the balcony, table and a couple of chairs.
… More ▾
Friends, I want to share with you my first impression of a trip to Turkey. I rested in October 2021 in the city of Alanya at the Relax Beach Hotel 4 *
From the pros:
The hotel is new, the rooms are clean, everything is new, they clean regularly, there is a refrigerator, a TV, a wardrobe, a safe (for a fee), a shared bathroom with a shower (plumbing is also new), air conditioning, balconies in each room, a clothes dryer on the balcony, table and a couple of chairs. Nearby are shops, cafes, the beach is a couple of minutes walk from the hotel, across the road, the hotel has a swimming pool, although not big and a couple of slides.
There is also a bus stop not far from the hotel, if you want you can get to the center, if you want to walk to the center on foot, then along the entire coast there is a chic promenade with beautiful trees, views of the sea, mountain and fortress (it looks especially beautiful at night, when turn on the backlight), recreation areas and areas for sports, though it’s not very close to the center, about 4-5 km, but these walks are worth it. The food is good, but rather monotonous, if you are unpretentious in food, then you are quite satisfied, there is always plenty to choose from, the food is fresh and there is always fruit.
Of the minuses:
The hotel is practically without its own territory, located at the intersection of two roads and with an open balcony it is very noisy (it didn’t bother me at all, but there were those who complained that they couldn’t sleep because of the noise).
Also, there are practically no Russian-speaking staff in the hotel, only one girl, Gulya, at the reception, and then she works at certain hours (a very nice girl, she will always help and explain everything), for tourists like me, who absolutely do not speak and do not understand Turkish and English language, this can be problematic, as not all rooms catch Wi-Fi, there is no animation and entertainment programs.
In general, the hotel is quite good, clean and comfortable, something between 3 * and 4 *. If you are unpretentious and did not come for maximum comfort and entertainment at the hotel, but are planning excursions, independent walks, like outdoor activities, swimming in the warm sea and want to save money, as well as stay in good rooms and get 3 meals a day, then this hotel the most suitable place!
I think this hotel is not suitable for families with children, since there is no animation, not only for children, there is also no children's menu.
If you have any questions about this hotel, ask, I will be happy to answer.
From the pros:
The hotel is new, the rooms are clean, everything is new, they clean regularly, there is a refrigerator, a TV, a wardrobe, a safe (for a fee), a shared bathroom with a shower (plumbing is also new), air conditioning, balconies in each room, a clothes dryer on the balcony, table and a couple of chairs. Nearby are shops, cafes, the beach is a couple of minutes walk from the hotel, across the road, the hotel has a swimming pool, although not big and a couple of slides.
There is also a bus stop not far from the hotel, if you want you can get to the center, if you want to walk to the center on foot, then along the entire coast there is a chic promenade with beautiful trees, views of the sea, mountain and fortress (it looks especially beautiful at night, when turn on the backlight), recreation areas and areas for sports, though it’s not very close to the center, about 4-5 km, but these walks are worth it. The food is good, but rather monotonous, if you are unpretentious in food, then you are quite satisfied, there is always plenty to choose from, the food is fresh and there is always fruit.
Of the minuses:
The hotel is practically without its own territory, located at the intersection of two roads and with an open balcony it is very noisy (it didn’t bother me at all, but there were those who complained that they couldn’t sleep because of the noise).
Also, there are practically no Russian-speaking staff in the hotel, only one girl, Gulya, at the reception, and then she works at certain hours (a very nice girl, she will always help and explain everything), for tourists like me, who absolutely do not speak and do not understand Turkish and English language, this can be problematic, as not all rooms catch Wi-Fi, there is no animation and entertainment programs.
In general, the hotel is quite good, clean and comfortable, something between 3 * and 4 *. If you are unpretentious and did not come for maximum comfort and entertainment at the hotel, but are planning excursions, independent walks, like outdoor activities, swimming in the warm sea and want to save money, as well as stay in good rooms and get 3 meals a day, then this hotel the most suitable place!
I think this hotel is not suitable for families with children, since there is no animation, not only for children, there is also no children's menu.
If you have any questions about this hotel, ask, I will be happy to answer.
Like
You like
• 9
The hotel was chosen based on reviews, purely by chance there were reviews on the tourist forum. Looked, read, arranged the price. We rest with a company of 6 adults and 3 children of 4 years old. Our plane arrived at Alanya airport at 05:40 in 10 minutes, we had already passed control and picked up our luggage, which was very pleasing.
… More ▾
The hotel was chosen based on reviews, purely by chance there were reviews on the tourist forum. Looked, read, arranged the price.
We rest with a company of 6 adults and 3 children of 4 years old.
Our plane arrived at Alanya airport at 05:40 in 10 minutes, we had already passed control and picked up our luggage, which was very pleasing. We ordered an individual transfer to get to the hotel faster, we got there in 40 minutes.
At the hotel, we were very well received, issued, immediately put on bracelets and sent for breakfast, they said that the rooms would be ready at 11. We changed, went for breakfast, to the sea, then came back to the reception to check in.
Rooms. The room is small, but everything is clean and comfortable. Everything works. One double bed, one single bed for a child. There are towels. There is hot water all the time, even when everyone comes from the sea. The air conditioner is working. The hair dryer, however, heats with hot, strong air. Cosmetics are not in jars, but in dispensers, on tap. Cleaned up every day.
Sea. There are always enough sun loungers on the beach.
Beach towels are issued once, the exchange is paid.
Sea is warm. The entrance to the sea is not very good. gently sloping, on the shore there are some large pebbles. To the left there are cobblestones in the sea, to the right you can safely go in and swim.
We constantly have waves, sometimes more, sometimes less. We love it and so do the kids.
Food. Delicious, varied. There are plenty to choose from. For breakfast, eggs, pancakes, buns, omelettes, cereal, soup.
For lunch and dinner, there is a variety of meat, side dishes - pasta, potatoes, vegetables, sweets and fruits. In the bar on the beach from 11 they give pizza, french fries burgers, from 16 to 17 ice cream.
We like everything very much, we will come again!
We rest with a company of 6 adults and 3 children of 4 years old.
Our plane arrived at Alanya airport at 05:40 in 10 minutes, we had already passed control and picked up our luggage, which was very pleasing. We ordered an individual transfer to get to the hotel faster, we got there in 40 minutes.
At the hotel, we were very well received, issued, immediately put on bracelets and sent for breakfast, they said that the rooms would be ready at 11. We changed, went for breakfast, to the sea, then came back to the reception to check in.
Rooms. The room is small, but everything is clean and comfortable. Everything works. One double bed, one single bed for a child. There are towels. There is hot water all the time, even when everyone comes from the sea. The air conditioner is working. The hair dryer, however, heats with hot, strong air. Cosmetics are not in jars, but in dispensers, on tap. Cleaned up every day.
Sea. There are always enough sun loungers on the beach.
Beach towels are issued once, the exchange is paid.
Sea is warm. The entrance to the sea is not very good. gently sloping, on the shore there are some large pebbles. To the left there are cobblestones in the sea, to the right you can safely go in and swim.
We constantly have waves, sometimes more, sometimes less. We love it and so do the kids.
Food. Delicious, varied. There are plenty to choose from. For breakfast, eggs, pancakes, buns, omelettes, cereal, soup.
For lunch and dinner, there is a variety of meat, side dishes - pasta, potatoes, vegetables, sweets and fruits. In the bar on the beach from 11 they give pizza, french fries burgers, from 16 to 17 ice cream.
We like everything very much, we will come again!
Like
You like
• 7
It was our first joint trip with a young man. Nothing foreshadowed trouble, because we are going to Caretta Relax Hotel 4 *. When you go to 4 stars, you realize that there will be no such service as in 5, but we did not expect this... Settlement If you decide that you will enter a beautiful and fragrant territory, then you are very mistaken.
… More ▾
It was our first joint trip with a young man. Nothing foreshadowed trouble, because we are going to Caretta Relax Hotel 4 *. When you go to 4 stars, you realize that there will be no such service as in 5, but we did not expect this...
Settlement
If you decide that you will enter a beautiful and fragrant territory, then you are very mistaken... only a broken road with a slope will meet you. After, you will see the foyer, which just needs repair. Do not be surprised that the temperature inside and outside is the same, because they do not have air conditioners) And yes, you will be met not only by the receptionist, who does not speak Russian very well, but also by women and men in swim shorts.
When registering as a souvenir, we gave an Alenka chocolate bar, asked for a hotel with a sea view (standard), they seemed to understand us and gave us a miracle key (if all hotels already have ordinary key cards, then here is the key for the lock and a map for the system, but more on that later). We were also told the conditions for staying at this hotel. It turned out that the safe was paid ($ 2 per day), the Internet was paid ($ 10 per day), alcoholic and non-alcoholic drinks were paid after 23 hours and many other rules... They also gave cards for towels, I will write about this below.
Having familiarized ourselves, a little guy took our suitcase, and we went to the building. On the way, they didn’t say a word to us, they didn’t even explain where and what is on the territory, there is no map of the hotel territory.
Number
It turned out that we were settled already on the 5th floor, in fact on the 6th, attic floor, that is, we didn’t have half the wall and space, literally banged our heads, going up to the chair and table. The room was originally booked for 2 adults, when a couple checks into the hotel, they usually immediately give a large bed for two, then the beds were separate and small as if for children. Noticing this, we immediately asked to replace the room with one large bed. At first they said that there were no other rooms, then they took us to another one, where there was exactly half the space, your personal room would be exactly larger... Having asked to move the beds, we stayed.
When the guy left, we were able to see the room normally. The closet is very old, there is a safe of doubtful strength in it, there are 2 pairs of slippers, enough hangers, but there are no shelves for things, I had to put everything on one top, and it was difficult to stretch with my small stature. The bathroom didn't disappoint at all. Old plumbing, there was almost no light, some stains that could not be wiped off, dirt and stains. When we opened the toilet with the inscription "clean", it was clear to us that it was not clean at all, it was scary to look at the bottom of the toilet.
The shower cabin is also strange, because of the frosted doors nothing was visible at all, there was not enough space on the soap shelf even for 3 tubes, everything is rusty and covered in chalky stains. Mirrors in the bathroom and in the room are chipped and divorced. Once a drop of cream fell on the mirror, removed it, but there were stains, so they remained there until our departure... I will write about cleaning the rooms below.
Bed linen with stains and hair, towels are torn. They didn’t even think to clean the dust in the room, the floors were washed with a solution, if you walk on the floor with wet feet, you can be sure that you will fall, as it is very slippery. Oh yes, our sea view! Yes, we saw the sea, but in the distance, somewhere on the side, and yet its edge was. And before our eyes there was a field with a hut and chickens, fantastic views! By the way, the condition of the furniture, as well as in the foyer, was not the best.
key card
Here, too, there are nuances. It's no secret that the electricity supply system in the room is powered by it. In addition to the fact that the air conditioner did not work properly, namely its 17 degrees, in fact it was 25 somewhere, under the attic and in the sun it was very difficult for him, it was always stuffy in the room. The refrigerator is also powered by a card, so as soon as you take it away, all its contents begin to deteriorate, as it heats up unrealistically, we don’t know why.
They asked to solve this problem, but we were told that this is how the system works, the air conditioner was not fixed either. Therefore, we asked for a change of room, but it was changed to us only after a while. While given an extra key card that stayed in the room all day. Oh yes, there is only one key for one room. Therefore, if you are also dying from stuffiness or want to save food, then ask the director for an additional card!
But even with the change of number, the problems did not end.
Towels
It is worth taking your own towels to this hotel or taking money. Those cards that are given to you upon check-in mean nothing. The spa will offer you beach towels for a dollar, no, it's not a deposit, it's the cost of use. Towels are not in the best shape and condition, so for the same amount you can buy them on the street. The exchange of a beach towel for a clean one is also a dollar. When asked what kind of inadequate it was, they told me that this is a new system and the whole of Turkey works this way, and you can wash them with pens from salt. A boorish answer, in my opinion.
You cannot take towels from your room to the beach, because they are white! But no one is going to change them. On the 3-4th day, I could not stand it and went to find out the “new system”, it turned out that they were changed either on demand or after 3 days. Moreover, if you have 3 towels in your room, and threw 2 on the floor, then the third one will not be changed for you, because they decide that it is clean. See the maid, demand a replacement. Sometimes they do not report towels to the room, please note, then there may be problems with the calculation.
Cleaning
This is something that the hotel does not do at all. Of course, at the peak of the season, no one will wipe the dust from the paintings, in principle, as well as from horizontal surfaces, be prepared for this. Floors after cleaning in soapy divorces, slippery, small pebbles and hair both lay and lie. We were indignant about the cleaning 3 times, even the director 2, but no one cares. When we entered the first room, there were cotton swabs and hair in the bedside table, and in general it was dirty in the room after the “show”, we asked for cleaning, but everything remained the same.
After 4 days, we left it, sticks and hair remained intact even after going to the director. Nothing has changed in the new room, only there were no other people's hair and forgotten things. Our refrigerator was leaking due to the electrical system, none of the maids noticed it. When my towel fell between the chair and the wall, I saw the whole nightmare of life under the bed. When cleaning, they do not move any table or chair, and indeed no things lying on the floor.
By the way, if you are placed above the restaurant, then be prepared for the ants!
Hotel area
There are no beautiful flowering or green areas here. 2 pools with superchlorinated water, 3 slides, 2 bars, restaurant, mini-shops, photo booth.
Nutrition
And here we were disappointed. Arriving home, I was happy with hot dishes, as everything is served cold. There is no air conditioning in the restaurant either, sweat just drips onto your plate. There is little choice of food, almost everything cooked on the grill is semi-finished products from soy and paper. Although pastries and sweets are delicious.
There is no table service. You look for knives and forks yourself in mini-baskets, where they are usually sticky, dirty, in crumbs and dried food. The plates are also dirty, stained, chipped. Instead of disposable cups, the hotel uses reusable plastic cups, believing that they do not need to be washed. You drink water from them and realize that before that they drank beer or vodka from it... it's disgusting. For wine, they give exclusively red-hot glasses, that it is impossible to drink wine, first it must be cooled. Although several times we were given wine in general in plastic glasses.
The bar has no concept of a cocktail or the ability to mix anything. Only vodka, cancer, gin, beer and wine. Nothing but beer to drink is unrealistic. Gin is generally similar to diluted vodka. Although there is "sex on the beach", which is only served at the pool bar. This is a cocktail in a huge container that stands in the sun all day, then it is poured and 2 cubes of people are added, which they took out of a bucket of water, but this hot drink cannot be saved by them. Be prepared that there are no juices (only UPI), tea selection, soda is also on the bar. In general, the bar resembles an ordinary bar with empty shelves behind.
The terrace of the restaurant is smoothly combined with the pool, so you are not surprised that you are eating, but splashes, toys, and views of swimmers are flying at you. Also, do not be surprised to see food in the pool, as some children wash their hands there at lunch or dinner, or eat right in the pool.
Beach
Be careful, not the whole beach is pebbly, to the left there are sharp stones that do not lie like a slab, but randomly, get special shoes. Almost all the guests of the hotel have their legs cut off, we ourselves fell into the crevices a couple of times. There was a period of waves, so the sea is muddy. Thanks to children, cups, cotton wool, etc. are everywhere.
Please note that the hotel is more of a family run so screams and kids are everywhere.
Animation
Since the hotel is family run, the animation is very weak. The pool is just music. On the beach, dances “2 stomp, 3 stomp”, which did not change all 11 days. In the evening stupid music "disco", loto, and after the song from our compatriots. As far as I'm concerned, this is no good.
Addition
The hotel during this time had a lot of cases of injuries and poisoning. Often children were poisoned with bleach, adults received sunstroke and burns, some fell on the territory of the hotel. The ambulance and the police were seen frequently.
A few days later I noticed that many guests have inflammatory (cold) acne, at first I did not understand, and then I myself encountered it. The air conditioners in the rooms are directed straight to the bed, some of them to the bed of the children, so many of them fell ill with a cold.
In general, we are not satisfied with the rest. Still, you want the hotel to be your “home” during your vacation, but here it was uncomfortable, eternal stress, discontent. Believe me, this is not only our opinion, we have been told more than once that we are disappointed with the hotel. Caretta Relax Hotel 4 * did not live up to expectations at all, we will not advise anyone, in fact it is 2 stars maximum.
Settlement
If you decide that you will enter a beautiful and fragrant territory, then you are very mistaken... only a broken road with a slope will meet you. After, you will see the foyer, which just needs repair. Do not be surprised that the temperature inside and outside is the same, because they do not have air conditioners) And yes, you will be met not only by the receptionist, who does not speak Russian very well, but also by women and men in swim shorts.
When registering as a souvenir, we gave an Alenka chocolate bar, asked for a hotel with a sea view (standard), they seemed to understand us and gave us a miracle key (if all hotels already have ordinary key cards, then here is the key for the lock and a map for the system, but more on that later). We were also told the conditions for staying at this hotel. It turned out that the safe was paid ($ 2 per day), the Internet was paid ($ 10 per day), alcoholic and non-alcoholic drinks were paid after 23 hours and many other rules... They also gave cards for towels, I will write about this below.
Having familiarized ourselves, a little guy took our suitcase, and we went to the building. On the way, they didn’t say a word to us, they didn’t even explain where and what is on the territory, there is no map of the hotel territory.
Number
It turned out that we were settled already on the 5th floor, in fact on the 6th, attic floor, that is, we didn’t have half the wall and space, literally banged our heads, going up to the chair and table. The room was originally booked for 2 adults, when a couple checks into the hotel, they usually immediately give a large bed for two, then the beds were separate and small as if for children. Noticing this, we immediately asked to replace the room with one large bed. At first they said that there were no other rooms, then they took us to another one, where there was exactly half the space, your personal room would be exactly larger... Having asked to move the beds, we stayed.
When the guy left, we were able to see the room normally. The closet is very old, there is a safe of doubtful strength in it, there are 2 pairs of slippers, enough hangers, but there are no shelves for things, I had to put everything on one top, and it was difficult to stretch with my small stature. The bathroom didn't disappoint at all. Old plumbing, there was almost no light, some stains that could not be wiped off, dirt and stains. When we opened the toilet with the inscription "clean", it was clear to us that it was not clean at all, it was scary to look at the bottom of the toilet.
The shower cabin is also strange, because of the frosted doors nothing was visible at all, there was not enough space on the soap shelf even for 3 tubes, everything is rusty and covered in chalky stains. Mirrors in the bathroom and in the room are chipped and divorced. Once a drop of cream fell on the mirror, removed it, but there were stains, so they remained there until our departure... I will write about cleaning the rooms below.
Bed linen with stains and hair, towels are torn. They didn’t even think to clean the dust in the room, the floors were washed with a solution, if you walk on the floor with wet feet, you can be sure that you will fall, as it is very slippery. Oh yes, our sea view! Yes, we saw the sea, but in the distance, somewhere on the side, and yet its edge was. And before our eyes there was a field with a hut and chickens, fantastic views! By the way, the condition of the furniture, as well as in the foyer, was not the best.
key card
Here, too, there are nuances. It's no secret that the electricity supply system in the room is powered by it. In addition to the fact that the air conditioner did not work properly, namely its 17 degrees, in fact it was 25 somewhere, under the attic and in the sun it was very difficult for him, it was always stuffy in the room. The refrigerator is also powered by a card, so as soon as you take it away, all its contents begin to deteriorate, as it heats up unrealistically, we don’t know why.
They asked to solve this problem, but we were told that this is how the system works, the air conditioner was not fixed either. Therefore, we asked for a change of room, but it was changed to us only after a while. While given an extra key card that stayed in the room all day. Oh yes, there is only one key for one room. Therefore, if you are also dying from stuffiness or want to save food, then ask the director for an additional card!
But even with the change of number, the problems did not end.
Towels
It is worth taking your own towels to this hotel or taking money. Those cards that are given to you upon check-in mean nothing. The spa will offer you beach towels for a dollar, no, it's not a deposit, it's the cost of use. Towels are not in the best shape and condition, so for the same amount you can buy them on the street. The exchange of a beach towel for a clean one is also a dollar. When asked what kind of inadequate it was, they told me that this is a new system and the whole of Turkey works this way, and you can wash them with pens from salt. A boorish answer, in my opinion.
You cannot take towels from your room to the beach, because they are white! But no one is going to change them. On the 3-4th day, I could not stand it and went to find out the “new system”, it turned out that they were changed either on demand or after 3 days. Moreover, if you have 3 towels in your room, and threw 2 on the floor, then the third one will not be changed for you, because they decide that it is clean. See the maid, demand a replacement. Sometimes they do not report towels to the room, please note, then there may be problems with the calculation.
Cleaning
This is something that the hotel does not do at all. Of course, at the peak of the season, no one will wipe the dust from the paintings, in principle, as well as from horizontal surfaces, be prepared for this. Floors after cleaning in soapy divorces, slippery, small pebbles and hair both lay and lie. We were indignant about the cleaning 3 times, even the director 2, but no one cares. When we entered the first room, there were cotton swabs and hair in the bedside table, and in general it was dirty in the room after the “show”, we asked for cleaning, but everything remained the same.
After 4 days, we left it, sticks and hair remained intact even after going to the director. Nothing has changed in the new room, only there were no other people's hair and forgotten things. Our refrigerator was leaking due to the electrical system, none of the maids noticed it. When my towel fell between the chair and the wall, I saw the whole nightmare of life under the bed. When cleaning, they do not move any table or chair, and indeed no things lying on the floor.
By the way, if you are placed above the restaurant, then be prepared for the ants!
Hotel area
There are no beautiful flowering or green areas here. 2 pools with superchlorinated water, 3 slides, 2 bars, restaurant, mini-shops, photo booth.
Nutrition
And here we were disappointed. Arriving home, I was happy with hot dishes, as everything is served cold. There is no air conditioning in the restaurant either, sweat just drips onto your plate. There is little choice of food, almost everything cooked on the grill is semi-finished products from soy and paper. Although pastries and sweets are delicious.
There is no table service. You look for knives and forks yourself in mini-baskets, where they are usually sticky, dirty, in crumbs and dried food. The plates are also dirty, stained, chipped. Instead of disposable cups, the hotel uses reusable plastic cups, believing that they do not need to be washed. You drink water from them and realize that before that they drank beer or vodka from it... it's disgusting. For wine, they give exclusively red-hot glasses, that it is impossible to drink wine, first it must be cooled. Although several times we were given wine in general in plastic glasses.
The bar has no concept of a cocktail or the ability to mix anything. Only vodka, cancer, gin, beer and wine. Nothing but beer to drink is unrealistic. Gin is generally similar to diluted vodka. Although there is "sex on the beach", which is only served at the pool bar. This is a cocktail in a huge container that stands in the sun all day, then it is poured and 2 cubes of people are added, which they took out of a bucket of water, but this hot drink cannot be saved by them. Be prepared that there are no juices (only UPI), tea selection, soda is also on the bar. In general, the bar resembles an ordinary bar with empty shelves behind.
The terrace of the restaurant is smoothly combined with the pool, so you are not surprised that you are eating, but splashes, toys, and views of swimmers are flying at you. Also, do not be surprised to see food in the pool, as some children wash their hands there at lunch or dinner, or eat right in the pool.
Beach
Be careful, not the whole beach is pebbly, to the left there are sharp stones that do not lie like a slab, but randomly, get special shoes. Almost all the guests of the hotel have their legs cut off, we ourselves fell into the crevices a couple of times. There was a period of waves, so the sea is muddy. Thanks to children, cups, cotton wool, etc. are everywhere.
Please note that the hotel is more of a family run so screams and kids are everywhere.
Animation
Since the hotel is family run, the animation is very weak. The pool is just music. On the beach, dances “2 stomp, 3 stomp”, which did not change all 11 days. In the evening stupid music "disco", loto, and after the song from our compatriots. As far as I'm concerned, this is no good.
Addition
The hotel during this time had a lot of cases of injuries and poisoning. Often children were poisoned with bleach, adults received sunstroke and burns, some fell on the territory of the hotel. The ambulance and the police were seen frequently.
A few days later I noticed that many guests have inflammatory (cold) acne, at first I did not understand, and then I myself encountered it. The air conditioners in the rooms are directed straight to the bed, some of them to the bed of the children, so many of them fell ill with a cold.
In general, we are not satisfied with the rest. Still, you want the hotel to be your “home” during your vacation, but here it was uncomfortable, eternal stress, discontent. Believe me, this is not only our opinion, we have been told more than once that we are disappointed with the hotel. Caretta Relax Hotel 4 * did not live up to expectations at all, we will not advise anyone, in fact it is 2 stars maximum.
Like
You like
• 5
After reading almost all the reviews, we went to this hotel with apprehension. To be honest: the hotel is like a hotel, quite a 4 *. Settled immediately, the room is bright (caught with a window and a balcony). The linen is clean, the pillowcases are changed every day (this is too much), but the floor was washed 1 time in 7 days (if anything - there are slippers in the room).
… More ▾
After reading almost all the reviews, we went to this hotel with apprehension. To be honest: the hotel is like a hotel, quite a 4 *.
Settled immediately, the room is bright (caught with a window and a balcony).
The linen is clean, the pillowcases are changed every day (this is too much), but the floor was washed 1 time in 7 days (if anything - there are slippers in the room).
There was a lot of food, herbs, vegetables, fruits, desserts. Yes, there are problems with meat in Turkey, but there have always been chicken / turkey / fish. Food without pretensions. There is a hammam and a sauna (two free hours a day).
For me, the only disappointment in the hotel was that the wi-fi is ONLY PAID AND ONLY for the entire duration.
But the worst thing is the Russian TOURISTS! Always hungry, eating, drinking! They steal fruit, rolls in packages, pour alcohol into their plastic bottles, pick up 10 slices of pizza and immediately throw it away (how have the Turks not gone bankrupt yet? )) In the evening they occupy sunbeds on the beach, appear only at the end of the day, all this time no one has a sunbed cannot use. They sing in karaoke and can’t stop in any way, continuing at night in the pool, at night they sing songs about “Victory Day” and everyone understands - PATRIOTS !!! !
Settled immediately, the room is bright (caught with a window and a balcony).
The linen is clean, the pillowcases are changed every day (this is too much), but the floor was washed 1 time in 7 days (if anything - there are slippers in the room).
There was a lot of food, herbs, vegetables, fruits, desserts. Yes, there are problems with meat in Turkey, but there have always been chicken / turkey / fish. Food without pretensions. There is a hammam and a sauna (two free hours a day).
For me, the only disappointment in the hotel was that the wi-fi is ONLY PAID AND ONLY for the entire duration.
But the worst thing is the Russian TOURISTS! Always hungry, eating, drinking! They steal fruit, rolls in packages, pour alcohol into their plastic bottles, pick up 10 slices of pizza and immediately throw it away (how have the Turks not gone bankrupt yet? )) In the evening they occupy sunbeds on the beach, appear only at the end of the day, all this time no one has a sunbed cannot use. They sing in karaoke and can’t stop in any way, continuing at night in the pool, at night they sing songs about “Victory Day” and everyone understands - PATRIOTS !!! !
Like
You like
• 9
We stayed in July 2018. We won't go here again!!! Representatives of the Tez tour - this is the best thing that was in the hotel! MEVLUD and his partner helped with everything, answered any questions, carried bags to the bus, had a great information meeting! Everything else left an unpleasant aftertaste. Dirt on the coast, dirt in the restaurant, dirty tablecloths, chipped crockery.
… More ▾
We stayed in July 2018. We won't go here again!!!
Representatives of the Tez tour - this is the best thing that was in the hotel! MEVLUD and his partner helped with everything, answered any questions, carried bags to the bus, had a great information meeting!
Everything else left an unpleasant aftertaste. Dirt on the coast, dirt in the restaurant, dirty tablecloths, chipped crockery. . . The food was not varied, of course we were not hungry. . .
Hotel room 2205 is a horror! All night long there is a terrible roar, as if stones are falling from the mountain with a certain frequency... Nobody reacts to complaints.
Paid Internet is another "innovation" of the hotel.
Not 4 stars, and there is no reason to go here, believe me!
Representatives of the Tez tour - this is the best thing that was in the hotel! MEVLUD and his partner helped with everything, answered any questions, carried bags to the bus, had a great information meeting!
Everything else left an unpleasant aftertaste. Dirt on the coast, dirt in the restaurant, dirty tablecloths, chipped crockery. . . The food was not varied, of course we were not hungry. . .
Hotel room 2205 is a horror! All night long there is a terrible roar, as if stones are falling from the mountain with a certain frequency... Nobody reacts to complaints.
Paid Internet is another "innovation" of the hotel.
Not 4 stars, and there is no reason to go here, believe me!
Like
You like
• 45
Immediately about the guide. This pepper, when he realized that we were not going to take a sightseeing tour of Alanya, at the sight of us, made his face with a hose and passed by. Dear tourists. Another unpleasant moment on the beach is the fish that bite your legs until they bleed. If you have cuts or scrapes on your feet.
… More ▾
Immediately about the guide. This pepper, when he realized that we were not going to take a sightseeing tour of Alanya, at the sight of us, made his face with a hose and passed by. Dear tourists. Another unpleasant moment on the beach is the fish that bite your legs until they bleed. If you have cuts or scrapes on your feet. Do not leave personal belongings there for a long time, they steal from me, they stole an almost full pack of cigarettes and people also lost things. And in Alanya, you can perfectly go on your own. It's 2 times cheaper. Cleaning shitty water is often not put in the refrigerator.
Like
You like
• 15
A year has passed, but still I will write. Good. We had a large family room. For an extra charge. There was a small slide in the pool. Lots of delicious food!! ! Large beach, always free sunbeds, canopy. At the reception polite employees who do not solve anything. Not good. Lack of territory, you have to walk to the beach across the street.
… More ▾
A year has passed, but still I will write. Good. We had a large family room. For an extra charge. There was a small slide in the pool. Lots of delicious food!! ! Large beach, always free sunbeds, canopy. At the reception polite employees who do not solve anything.
Not good. Lack of territory, you have to walk to the beach across the street. Animation for 2+, if evaluated somehow. the janitor, who wasn't stressed anyway, didn't come in at all for the last 3 days. clingy spa worker.
I love Turkey, the view of the garden from the window or the lack of temporary dishes or places in the restaurant does not bother me. The choice was stopped at this hotel, because there was a hammam. But it turned out that the entrance there is only for those who paid for spa services. Why then the word RELAX in the title? Spa salons are there and so at every turn and services are cheaper. And not a single hotel has ever been denied free access, especially in a boorish form. By the way, the cost of the tour was not cheap.
Not good. Lack of territory, you have to walk to the beach across the street. Animation for 2+, if evaluated somehow. the janitor, who wasn't stressed anyway, didn't come in at all for the last 3 days. clingy spa worker.
I love Turkey, the view of the garden from the window or the lack of temporary dishes or places in the restaurant does not bother me. The choice was stopped at this hotel, because there was a hammam. But it turned out that the entrance there is only for those who paid for spa services. Why then the word RELAX in the title? Spa salons are there and so at every turn and services are cheaper. And not a single hotel has ever been denied free access, especially in a boorish form. By the way, the cost of the tour was not cheap.
Like
You like
• 6
• traveled 6 years ago
We are currently in this hotel. In Turkey (in this region, Konakli village) 5 times. This hotel is the worst ever. We flew to this hotel based on reviews, but, apparently, they are written by non-existent people, or by people who are in Turkey for the first time. Upon arrival, we were given one key to the room and the rules of staying at the hotel ($2 safe per day, $10 internet for the entire period (but it doesn’t work at all - even text messages, not to mention pictures and videos), for all fines - lost the key - $40, ruined something - payment in the triple (! ) Size, while they do NOTHING for the guests.
… More ▾
We are currently in this hotel. In Turkey (in this region, Konakli village) 5 times. This hotel is the worst ever. We flew to this hotel based on reviews, but, apparently, they are written by non-existent people, or by people who are in Turkey for the first time. Upon arrival, we were given one key to the room and the rules of staying at the hotel ($2 safe per day, $10 internet for the entire period (but it doesn’t work at all - even text messages, not to mention pictures and videos), for all fines - lost the key - $40, ruined something - payment in the triple (! ) Size, while they do NOTHING for the guests. The room was very dirty, with used bedding and towels. Hair, toothpicks, pads were lying around. Someone wiped it with a towel - something ass, and more than once (this is not a joke). Horrified by what they saw, they went to the reception, they promised to change everything. (And then, if you ask for something at the reception, they pretend that they don’t understand Russian, although, the hotel is 95% composed of Russian-speaking tourists) As a result, a day passed, nothing changed, they approached the hotel guide, Valeria (the guide, very arrogant, if something was answered not to "taste" - she ignores what she subsequently did) promised to sort it out. After dinner, they came to the room and saw that there were no towels in the bathroom, they were glad that they had changed, but what a disappointment it was to see the towels hung on the balcony (in poop) and the floor was dirty! I again went to the reception, at first they pretended that they did not understand, but when I started yelling and demanding to be relocated to another hotel, they immediately started talking in Russian! As a result, they wiped the floor a little and gave water and towels. The food is disgusting, there is practically no choice, all the dishes are chipped (everyone hurts lips and hands), however, they tried to make borscht and chicken soup - they tasted good, otherwise, disappointment. Animation is neither adult nor childish. In the evening there are no entertainment programs, only disco (for a fee). Everything is on the territory of Caretta Beach, where the guard in a rude form does not let you in with Caretta Relax. The staff is unfriendly, there is a small market nearby - they deceive you strongly and impudently. Adults don’t ride on slides - the pool is very shallow and adults, having moved down the hill, hit the bottom painfully (this is with a weight of 50 kg, I’m not talking about more. . sunbeds at 9 am are all busy, people throw towels and leave, although the hotel rules say that an employee will walk and clean towels that have been lying for a long time, but no one does this. . . The sea is dirty, there are a lot of people on the sea, everyone is pushing in the water, you can’t swim without special slippers - sharp stones and slabs are everywhere, there is no pantone. . . We arrived with a great desire to relax and with a positive attitude, but even if you close your eyes to everything, you will hardly be able to have a good rest, because you know that for this money you can relax many times (! ) better in other hotels. . . after the end of the "rest" I will write more about the "surprises" of this hotel.
Like
You like
• 17
The choice fell on this hotel by accident, but we did not regret it. We arrived at the hotel at 9-30, we were immediately sent for breakfast, they said that the check-in was at 14-00, but after 1-1.5 hours they began to slowly settle. The rooms are small, cozy. Cleaning daily, linen change after 3 days.
… More ▾
The choice fell on this hotel by accident, but we did not regret it.
We arrived at the hotel at 9-30, we were immediately sent for breakfast, they said that the check-in was at 14-00, but after 1-1.5 hours they began to slowly settle.
The rooms are small, cozy. Cleaning daily, linen change after 3 days. Tipping was not left. Air conditioning, hair dryer, refrigerator, TV worked properly. In the bathroom and shower, only liquid soap in the dispenser, replenished regularly. Water in the room daily. If something needs to be brought to the room after a phone call.
Calm, unobtrusive animation.
Many thanks to the Tez tur guides for their work.
Caring staff of the hotel try to clean and tidy everywhere.
WF is weak, but there is $ 10 throughout the hotel for the entire stay. The hotel area is small, but enough. The slides work according to the schedule. It takes 5-10 minutes to the beach along a beautiful alley.
The beach area is large, since together with the Caretta Beach hotel, there are a lot of places, there are not enough sunbeds before lunch, there are free ones in the afternoon. On the beach bar from 10-16 you can eat, from 16-17 they give out ice cream for free (there is a long line behind it, but it is interesting to stand in line).
Meals for 5, and adults and children will not remain hungry.
In the evening there is a mini-disco and small show programs. There is a mini-club where you can draw with sand on paper 5 dollars, draw with paints on a T-shirt 10 dollars (in the evening, work is handed out to children at the mini-disco), watching cartoons is free.
The rooms are released at 12-00, you can extend the room for 10 USD 1 hour, the bus picks up at the airport 5 hours before departure, the hotel building has a place to store luggage, a shower, a toilet and a place where you can change clothes during the day and go home . There is luggage storage.
Price-quality ratio. Our family enjoyed our stay at this hotel.
We arrived at the hotel at 9-30, we were immediately sent for breakfast, they said that the check-in was at 14-00, but after 1-1.5 hours they began to slowly settle.
The rooms are small, cozy. Cleaning daily, linen change after 3 days. Tipping was not left. Air conditioning, hair dryer, refrigerator, TV worked properly. In the bathroom and shower, only liquid soap in the dispenser, replenished regularly. Water in the room daily. If something needs to be brought to the room after a phone call.
Calm, unobtrusive animation.
Many thanks to the Tez tur guides for their work.
Caring staff of the hotel try to clean and tidy everywhere.
WF is weak, but there is $ 10 throughout the hotel for the entire stay. The hotel area is small, but enough. The slides work according to the schedule. It takes 5-10 minutes to the beach along a beautiful alley.
The beach area is large, since together with the Caretta Beach hotel, there are a lot of places, there are not enough sunbeds before lunch, there are free ones in the afternoon. On the beach bar from 10-16 you can eat, from 16-17 they give out ice cream for free (there is a long line behind it, but it is interesting to stand in line).
Meals for 5, and adults and children will not remain hungry.
In the evening there is a mini-disco and small show programs. There is a mini-club where you can draw with sand on paper 5 dollars, draw with paints on a T-shirt 10 dollars (in the evening, work is handed out to children at the mini-disco), watching cartoons is free.
The rooms are released at 12-00, you can extend the room for 10 USD 1 hour, the bus picks up at the airport 5 hours before departure, the hotel building has a place to store luggage, a shower, a toilet and a place where you can change clothes during the day and go home . There is luggage storage.
Price-quality ratio. Our family enjoyed our stay at this hotel.
Like
You like
• 22
Show more »
