When choosing a hotel, I was led by beautiful photos and many positive reviews. Well, the hotel itself is really beautiful, but I do not share a bunch of rave reviews. Well, let's start: When buying a tour, we paid for the standard Land view, planning to pay for a room upgrade upon arrival, with a sea view (Sea view).
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When choosing a hotel, I was led by beautiful photos and many positive reviews. Well, the hotel itself is really beautiful, but I do not share a bunch of rave reviews.
Well, let's start:
When buying a tour, we paid for the standard Land view, planning to pay for a room upgrade upon arrival, with a sea view (Sea view). They refused to give a direct view of the sea, even with a surcharge, arguing that it was full load, although 5 minutes before that we asked the guide and he said that the load could not be more than 50% at all. With grief, we agreed in half and paid for Sea side view (view of the neighboring hotel and a piece of the sea). At first I liked the room itself, but at night, when everything was quiet, a constant crackling sound began from the supposedly modem (as they say at the reception), it was problematic to sleep.
Taking this opportunity, when guest relay Elvira (Elya) approached us on the beach and asked how our vacation was going, we told her about this problem and she said that she would solve it, but very soon we regretted contacting her at all
The next day, we approached her and reminded her of ourselves (by the way, she didn’t remember us at all, called us by a different name and asked: “How do you like A la carte? ”, In which we have not even signed up yet).
We went with her to the reception, where no one was interested in solving our problem, although they understood it, since the manager simulated a crack, and we also showed them a recording of sounds from the recorder, but he started to drive us away and said: “Come tomorrow, there are no rooms” .
Guest Relation simply translated his words to us and was about to run away, then the husband already insistently and with displeasure asked: “Are you suggesting that we stay up one more night? » After that, numbers appeared from somewhere.
We were taken from the reception to look at the room that appeared and on the way they said that we were not the first of this number (1447) to complain about it, it was already reported that it was problematic. That is, we were initially given a problem number for a surcharge, wonderful. Another girl from the reception said that she did not hear any sound when she got up with us to assess the problem.
By the way, my husband wrote a review on Tripadvisor and the hotel replied to him that they did not understand what was bothering us and generally refuted all our complaints that we were lying. In this manner, they basically respond to all objectionable reviews.
Let's go back to Ela. We had a bit of a taste for the room situation and my husband decided to write a review while staying right there, hoping it would be taken into account. But in fact, we got the opposite effect, which greatly overshadowed the rest of our stay in this hotel.
Judging by Eli's behavior, her task is to go around and ask for a rave review for souvenirs (this is also debunked). But we personally lay on the beach ourselves and asked the neighbors on the sunbeds: “Where did you get these hotel beach bags? ” And they answered us: “They are given for reviews. ” And Elya herself later confirmed this too.
Guest relay is a person who should solve our problems, but in fact, after our truthful feedback, her attitude towards us has changed dramatically. She ceased to be friendly, meeting us at the A la carte restaurant, she felt just an electric cold, without a smile, with a stone face, and also boldly answered our questions. It seems that a person absolutely does not know how to work with negativity, is not empathic, and if she did not help us, she could at least keep her face, but no. This is the first time I see such an attitude towards guests and I am very surprised.
Even before the tour, we were sitting in the lobby, she walked past us and wished us a good day in a voice full of hatred. It would be better if she didn't tell us anything than that.
She helped organize the test for covid, and she said to decide further questions on it yourself, with a Turkish-speaking doctor, these are not my problems. She did not direct us in any way, she answered our questions, standing up to us practically turning away and not looking into our eyes. That is, after our review, she, in principle, ceased to be interested in us, and answered questions with a touch of contempt. This is extremely unprofessional.
It seems that guest relay is needed in order to regulate problems, to be friendly to all guests without exception, but here, if you are dissatisfied with something, they will treat you as if they were taking revenge on you. Why should I write a good review if I didn't like it? A good review must be earned.
In general, our communication with the guest relay does more harm than good.
The main negative attitude towards the hotel was formed because of her.
By number:
Fresh new rooms, cleaning at a good level, the first days the swans were not spun, but then they began to swivel. They left tips.
Cosmetics in the rooms were not replenished for all the time even once. Strange for a 5 * hotel, I meet this for the first time. There are no robes. The minibar is replenished only with water and soda, but this is written in the concept. The claimed UAI is pure zilch, don't be fooled by it. Everything is done locally, imported for a fee. I also read opinions that even if you ask a la imported, then most likely it will be some kind of badyaga, far from the original. But I won’t argue here, since I haven’t tried this supposedly imported all the time, they hide it in every possible way and you need to beat it out if you really need it
The staff in the dining room does not work well. Waiters walk around offering drinks.
Sometimes we were lucky and they approached us, but for 10 days of stay it was 3-4 times at most. As a rule, we were "not noticed". Situation: the waitress walked around serving everyone around us, even those who came later, stubbornly bypassing us. Despite our obvious glances with a request to come up for ordering drinks, she looked at us and seeing this did not fit. When her husband decided to call her directly, she first made a face like “What do you want from me? ". Very unpleasant. There are a lot of locals in the hotel, they are served first of all, then the Germans go, and everyone else is leftover. In the patesserie coffee shop, the service was many times better, there were nice guys from the staff.
Food is a separate issue. The choice of food is very poor, always the same. There are definitely no seafood, let alone sushi (vegetables, not what you think), which they write about here, don’t believe it! There is white fish on the grill, meat is all the same type.
Fruit maximum oranges and apples with watermelons, sometimes there was medlar. Guest relay comment on food: “Well, the crown and not everyone works, but we work - say thank you, that at least like that, ” but something tells me that here and at normal times the choice is small. Do not expect delicacies for sure, and not everyone will like ordinary food.
There is both a gentle entry into the sea and a pier. This is a big plus. The only thing is when there are waves, the water in the sea is noticeably cloudy. The entrance to the sea is sandy, but there were large stones. In general, there were enough sunbeds, but by the second half of our vacation there were very few free ones on the beach, there were more on the pier. At the current load it is tolerable, but in the high season it will be problematic to take places after breakfast. The beach is very small.
By the way, there are also few places on the terrace near the dining room, even in the off season.
At the end of the holiday, we were pleased with the moment when we were going to order 1 kg of bean coffee from Alanya with delivery to the hotel.
But at the reception they offered to bring him personally the next day. Thank you very much for this
Most of all we liked the sea, but this is not the merit of the hotel. We will never come back here and will not recommend Azura Deluxe to anyone.
I never write negative reviews, but this one just couldn't resist.
Well, let's start:
When buying a tour, we paid for the standard Land view, planning to pay for a room upgrade upon arrival, with a sea view (Sea view). They refused to give a direct view of the sea, even with a surcharge, arguing that it was full load, although 5 minutes before that we asked the guide and he said that the load could not be more than 50% at all. With grief, we agreed in half and paid for Sea side view (view of the neighboring hotel and a piece of the sea). At first I liked the room itself, but at night, when everything was quiet, a constant crackling sound began from the supposedly modem (as they say at the reception), it was problematic to sleep.
Taking this opportunity, when guest relay Elvira (Elya) approached us on the beach and asked how our vacation was going, we told her about this problem and she said that she would solve it, but very soon we regretted contacting her at all
The next day, we approached her and reminded her of ourselves (by the way, she didn’t remember us at all, called us by a different name and asked: “How do you like A la carte? ”, In which we have not even signed up yet).
We went with her to the reception, where no one was interested in solving our problem, although they understood it, since the manager simulated a crack, and we also showed them a recording of sounds from the recorder, but he started to drive us away and said: “Come tomorrow, there are no rooms” .
Guest Relation simply translated his words to us and was about to run away, then the husband already insistently and with displeasure asked: “Are you suggesting that we stay up one more night? » After that, numbers appeared from somewhere.
We were taken from the reception to look at the room that appeared and on the way they said that we were not the first of this number (1447) to complain about it, it was already reported that it was problematic. That is, we were initially given a problem number for a surcharge, wonderful. Another girl from the reception said that she did not hear any sound when she got up with us to assess the problem.
By the way, my husband wrote a review on Tripadvisor and the hotel replied to him that they did not understand what was bothering us and generally refuted all our complaints that we were lying. In this manner, they basically respond to all objectionable reviews.
Let's go back to Ela. We had a bit of a taste for the room situation and my husband decided to write a review while staying right there, hoping it would be taken into account. But in fact, we got the opposite effect, which greatly overshadowed the rest of our stay in this hotel.
Judging by Eli's behavior, her task is to go around and ask for a rave review for souvenirs (this is also debunked). But we personally lay on the beach ourselves and asked the neighbors on the sunbeds: “Where did you get these hotel beach bags? ” And they answered us: “They are given for reviews. ” And Elya herself later confirmed this too.
Guest relay is a person who should solve our problems, but in fact, after our truthful feedback, her attitude towards us has changed dramatically. She ceased to be friendly, meeting us at the A la carte restaurant, she felt just an electric cold, without a smile, with a stone face, and also boldly answered our questions. It seems that a person absolutely does not know how to work with negativity, is not empathic, and if she did not help us, she could at least keep her face, but no. This is the first time I see such an attitude towards guests and I am very surprised.
Even before the tour, we were sitting in the lobby, she walked past us and wished us a good day in a voice full of hatred. It would be better if she didn't tell us anything than that.
She helped organize the test for covid, and she said to decide further questions on it yourself, with a Turkish-speaking doctor, these are not my problems. She did not direct us in any way, she answered our questions, standing up to us practically turning away and not looking into our eyes. That is, after our review, she, in principle, ceased to be interested in us, and answered questions with a touch of contempt. This is extremely unprofessional.
It seems that guest relay is needed in order to regulate problems, to be friendly to all guests without exception, but here, if you are dissatisfied with something, they will treat you as if they were taking revenge on you. Why should I write a good review if I didn't like it? A good review must be earned.
In general, our communication with the guest relay does more harm than good.
The main negative attitude towards the hotel was formed because of her.
By number:
Fresh new rooms, cleaning at a good level, the first days the swans were not spun, but then they began to swivel. They left tips.
Cosmetics in the rooms were not replenished for all the time even once. Strange for a 5 * hotel, I meet this for the first time. There are no robes. The minibar is replenished only with water and soda, but this is written in the concept. The claimed UAI is pure zilch, don't be fooled by it. Everything is done locally, imported for a fee. I also read opinions that even if you ask a la imported, then most likely it will be some kind of badyaga, far from the original. But I won’t argue here, since I haven’t tried this supposedly imported all the time, they hide it in every possible way and you need to beat it out if you really need it
The staff in the dining room does not work well. Waiters walk around offering drinks.
Sometimes we were lucky and they approached us, but for 10 days of stay it was 3-4 times at most. As a rule, we were "not noticed". Situation: the waitress walked around serving everyone around us, even those who came later, stubbornly bypassing us. Despite our obvious glances with a request to come up for ordering drinks, she looked at us and seeing this did not fit. When her husband decided to call her directly, she first made a face like “What do you want from me? ". Very unpleasant. There are a lot of locals in the hotel, they are served first of all, then the Germans go, and everyone else is leftover. In the patesserie coffee shop, the service was many times better, there were nice guys from the staff.
Food is a separate issue. The choice of food is very poor, always the same. There are definitely no seafood, let alone sushi (vegetables, not what you think), which they write about here, don’t believe it! There is white fish on the grill, meat is all the same type.
Fruit maximum oranges and apples with watermelons, sometimes there was medlar. Guest relay comment on food: “Well, the crown and not everyone works, but we work - say thank you, that at least like that, ” but something tells me that here and at normal times the choice is small. Do not expect delicacies for sure, and not everyone will like ordinary food.
There is both a gentle entry into the sea and a pier. This is a big plus. The only thing is when there are waves, the water in the sea is noticeably cloudy. The entrance to the sea is sandy, but there were large stones. In general, there were enough sunbeds, but by the second half of our vacation there were very few free ones on the beach, there were more on the pier. At the current load it is tolerable, but in the high season it will be problematic to take places after breakfast. The beach is very small.
By the way, there are also few places on the terrace near the dining room, even in the off season.
At the end of the holiday, we were pleased with the moment when we were going to order 1 kg of bean coffee from Alanya with delivery to the hotel.
But at the reception they offered to bring him personally the next day. Thank you very much for this
Most of all we liked the sea, but this is not the merit of the hotel. We will never come back here and will not recommend Azura Deluxe to anyone.
I never write negative reviews, but this one just couldn't resist.
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• 6
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We arrived at the hotel at 8:00. Immediately put on bracelets and sent to breakfast. Checked into the room at 11:00. The room is clean and comfortable. We prepared a surprise in the form of wine and fruit. The room was cleaned every day. Replenished mini bar, cosmetics, coffee sticks and tea every day. The staff is very polite.
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We arrived at the hotel at 8:00. Immediately put on bracelets and sent to breakfast. Checked into the room at 11:00. The room is clean and comfortable. We prepared a surprise in the form of wine and fruit. The room was cleaned every day. Replenished mini bar, cosmetics, coffee sticks and tea every day. The staff is very polite. Not everyone understood Russian, but it is always possible to communicate with gestures. The food is excellent. Meat, fish, vegetables are all grilled. Alcoholic and non-alcoholic cocktails for every taste. The beach is clean, cleaned constantly throughout the day. We went during the quarantine period, the hotel has antiseptic everywhere and masks are freely available. I don't share the negative reviews. We liked everything.
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• 6
We arrived at the hotel at 7:40 am and checked in at 12:00 pm. Upon arrival, they put on bracelets and sent for breakfast. FOOD is a separate issue. We know that the check-in rate is at 14-00, so it's normal. I was immediately surprised by the style of the hotel - it resembles a gypsy baron's villa, it's too much for our taste, there are TVs everywhere, even, excuse me, above the urinals.
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We arrived at the hotel at 7:40 am and checked in at 12:00 pm. Upon arrival, they put on bracelets and sent for breakfast.
FOOD is a separate issue. We know that the check-in rate is at 14-00, so it's normal. I was immediately surprised by the style of the hotel - it resembles a gypsy baron's villa, it's too much for our taste, there are TVs everywhere, even, excuse me, above the urinals. The room was not bad, the view is beautiful, these are all pluses about the room. Further cons - the hood in the toilet works only from 16-00 to 18-00, the air conditioner is central and not regulated, the cleaning is very weak, they forget to take out all the garbage, in 9 days the bed was changed 1 time, there is no kettle, tea, coffee, no bathrobes, a set of threads with needles, a mini-bar only upon arrival, then it is replenished only with water and then they forgot to replenish it a couple of times, from cosmetics only shampoo and cream and also only upon arrival, then not, and for sweets twice after cleaning the maid left the room wide open ! Complained, but what's the point... And this hotel positions itself as Deluxe UALL! There is no imported alcohol at all!
There is animation, but it is in Turkish. Beach - because of the pier, the water stagnates, with a wave, all the debris and foam accumulate on the beach. The staff hardly speaks Russian. Now nutrition - eating is a battle for food! We have breakfast early, in the restaurant at 7-15, the staff is still sleeping! 2-3 staff members rush around the hall. At lunch and dinner, a disaster - queues everywhere, cooks who serve food do not understand you. In addition, in the hotel, 90% of vacationers are Turks, they behave in a completely boorish way, if there are Turks in line for food besides you, then you will be served last! And it is done so unceremoniously!
The choice of dishes is extremely small, for an ultra inclusive it is simply poor. All dishes can be counted on the fingers. From chicken and turkey meat, 2 times a small inclusion of beef (stew with a minimum of meat in a huge amount of vegetables) and 2 times mini cutlets. No seafood. No theme nights. True, on the holiday of bayram they gave mutton 1 time. For breakfast, 3 types of cheese and 2 types of bad sausage, tasteless pancakes, different omelettes. There are no eggs. Jam only in plastic boxes of 5 grams, 3 types. Fruit minimum and only in the main restaurant. Snack only on the beach from 12 to 16 hours is pizza, hamburger and french fries. In the lobby from 10-30 to 18 hours cakes, but no Turkish sweets. Gozleme only at lunch in the main restaurant is already cut into pieces. We didn't like the a la carte restaurant. The same dishes from the main restaurant, only portioned and decorated. The hotel only has electronic clocks by the pool, and during the day you can’t see anything on them.
In general, in every sense it is very noticeable that the hotel saves on everything! Our opinion - we will never come back here!
FOOD is a separate issue. We know that the check-in rate is at 14-00, so it's normal. I was immediately surprised by the style of the hotel - it resembles a gypsy baron's villa, it's too much for our taste, there are TVs everywhere, even, excuse me, above the urinals. The room was not bad, the view is beautiful, these are all pluses about the room. Further cons - the hood in the toilet works only from 16-00 to 18-00, the air conditioner is central and not regulated, the cleaning is very weak, they forget to take out all the garbage, in 9 days the bed was changed 1 time, there is no kettle, tea, coffee, no bathrobes, a set of threads with needles, a mini-bar only upon arrival, then it is replenished only with water and then they forgot to replenish it a couple of times, from cosmetics only shampoo and cream and also only upon arrival, then not, and for sweets twice after cleaning the maid left the room wide open ! Complained, but what's the point... And this hotel positions itself as Deluxe UALL! There is no imported alcohol at all!
There is animation, but it is in Turkish. Beach - because of the pier, the water stagnates, with a wave, all the debris and foam accumulate on the beach. The staff hardly speaks Russian. Now nutrition - eating is a battle for food! We have breakfast early, in the restaurant at 7-15, the staff is still sleeping! 2-3 staff members rush around the hall. At lunch and dinner, a disaster - queues everywhere, cooks who serve food do not understand you. In addition, in the hotel, 90% of vacationers are Turks, they behave in a completely boorish way, if there are Turks in line for food besides you, then you will be served last! And it is done so unceremoniously!
The choice of dishes is extremely small, for an ultra inclusive it is simply poor. All dishes can be counted on the fingers. From chicken and turkey meat, 2 times a small inclusion of beef (stew with a minimum of meat in a huge amount of vegetables) and 2 times mini cutlets. No seafood. No theme nights. True, on the holiday of bayram they gave mutton 1 time. For breakfast, 3 types of cheese and 2 types of bad sausage, tasteless pancakes, different omelettes. There are no eggs. Jam only in plastic boxes of 5 grams, 3 types. Fruit minimum and only in the main restaurant. Snack only on the beach from 12 to 16 hours is pizza, hamburger and french fries. In the lobby from 10-30 to 18 hours cakes, but no Turkish sweets. Gozleme only at lunch in the main restaurant is already cut into pieces. We didn't like the a la carte restaurant. The same dishes from the main restaurant, only portioned and decorated. The hotel only has electronic clocks by the pool, and during the day you can’t see anything on them.
In general, in every sense it is very noticeable that the hotel saves on everything! Our opinion - we will never come back here!
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• 14
There is a very bad reception. We had to pay money to stay in a hotel. We were immediately accommodated in a room where repairs were underway. It is good that my husband speaks good English, then with the scandal we were moved to another room. The hotel area is very beautiful. The staff in the dining room is very good.
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There is a very bad reception. We had to pay money to stay in a hotel. We were immediately accommodated in a room where repairs were underway. It is good that my husband speaks good English, then with the scandal we were moved to another room. The hotel area is very beautiful. The staff in the dining room is very good. The sea was pebbles, there was a storm. And the reception is just a nightmare. The rooms were clean and nice, great pool, good food. And the reception is very bad.
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In a nutshell, the hotel is full of people and it is always noisy here. And if you are planning to go anywhere. Or you don’t need anything besides to sour on the pier, then this option is not bad. The hotel looks luxurious over the rich. There are a lot of TVs, even in the common toilet everything is dressed in gold and there is a TV in the toilet cubicle).
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In a nutshell, the hotel is full of people and it is always noisy here. And if you are planning to go anywhere. Or you don’t need anything besides to sour on the pier, then this option is not bad. The hotel looks luxurious over the rich. There are a lot of TVs, even in the common toilet everything is dressed in gold and there is a TV in the toilet cubicle). The hotel is very compact and consists of one seven-storey building. The territory is very small, everything is very close at all, it is unnecessary to go anywhere far. Of course this is very crowded. A large area of the hotel is occupied by the main pool. There is a children's pool with small slides and a water park of 3 x low slides. In the evening, great lighting. Very good evening program for adults. Shows with professional artists only. Foam parties by the pool with lights, parties on the pier. Various contests. Everything is professional. There is a kids club. During the day they work with children but only indoors. The rooms are in good condition. For a child, a large full bed immediately in the room. The bathroom is small. Bathroom combined. shower cubicle. The room has a large TV. Quite spacious balcony. In general, one of the reasons for choosing this particular hotel was the fact that it was built in 2015. And food. It's very good here. There is a good selection of both meat and fish and seafood to eat. On the beach in the snack bar you can always find something to eat from pizza to grilled fish. Good selection of fruits. Local alcohol is only a couple of import items. But for us, this moment is unimportant, we almost never drink at all. By the way, I recommend to everyone the cool travel agent Dmitry Kukin found him by chance on the advice of a friend and he turned out to be a real professional. You just got tired of picking up a few hours of atoms and more, and even they don’t understand what you want. This person immediately understood what is important to us and what is not much. He quickly picked up suitable options and also gave a lot of useful advice about the country. We are very pleased that we turned to him. If you want to find him, look for the name of the surname on the VKontakte social network. Well and further. Very nice beach. 1 line. Good sandy entry into the water and gently sloping. The beach is small and not wide but there is a large pier. On the beach, everything up to the very entry into the water is studded with sunbeds, but there are wooden decks so you can go through). The beds are close to each other. The beds are comfortable with soft mattresses. But there are not enough sunbeds due to the fact that they are occupied and do not come. Well, this is the problem with many hotels. And a couple more pluses right next to the hotel there is a road and a bus stop where you can get to the center of Alanya. And there is a market nearby. In general, we had a great holiday.
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• 15
Check in was great, they gave us the room we wanted. The room was cleaned, everything changed, everything worked. The hotel itself was also very nice, and the food and service - everything was excellent. The hotel is located on the first line, the territory is small, but they used it very effectively, there are two levels, on the upper one there is a pool, and on the lower one there is a cafe, a bar, a beach.
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Check in was great, they gave us the room we wanted. The room was cleaned, everything changed, everything worked. The hotel itself was also very nice, and the food and service - everything was excellent. The hotel is located on the first line, the territory is small, but they used it very effectively, there are two levels, on the upper one there is a pool, and on the lower one there is a cafe, a bar, a beach. The hotel has a lot of entertainment, I really liked the animation. Across the road from the hotel shops, a large market. We did not go on excursions, but the guide was excellent, she told us everything, advised where sweets can be bought.
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• 8
Checked in at 14:30. gave the keys, but the room was still cleaned. there are no bathrobes in the room. no cotton swabs for the ears. no iron. Of the two TVs, one did not broadcast channels. in the bathroom there is a hell of a stench, apparently there are problems in the sewer. poor sound insulation of windows.
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Checked in at 14:30. gave the keys, but the room was still cleaned. there are no bathrobes in the room. no cotton swabs for the ears. no iron. Of the two TVs, one did not broadcast channels. in the bathroom there is a hell of a stench, apparently there are problems in the sewer. poor sound insulation of windows. We booked a room with a sea view and were given a corner room with a view of the construction site. The sea can be seen from it with the left eye)). Evening disco until 23:30 daily. It is impossible to fall asleep with such basses.
The food is monotonous. Meat is scarce. Only chicken and turkey. The youngest child ate almost nothing.
The room is beautiful. Several jarred installations on the walls with photographs of Aguilera and quotes from her. The pillows are hard.
Very small area of the hotel. in the restaurant, the waiter came up when he saw what we had eaten and asked to leave quickly, they say, reservations for the tables. very bad aftertaste. tips were always left. On the tables for lunch and dinner, there is never a complete set of cutlery: a table for four people, but a glass can stand alone. You won't find a fork with fire during the day.
Incredibly beautiful hall design. Lots of gold and mirrors. Gypsy Paradise.
We will most likely never return to this hotel.
The food is monotonous. Meat is scarce. Only chicken and turkey. The youngest child ate almost nothing.
The room is beautiful. Several jarred installations on the walls with photographs of Aguilera and quotes from her. The pillows are hard.
Very small area of the hotel. in the restaurant, the waiter came up when he saw what we had eaten and asked to leave quickly, they say, reservations for the tables. very bad aftertaste. tips were always left. On the tables for lunch and dinner, there is never a complete set of cutlery: a table for four people, but a glass can stand alone. You won't find a fork with fire during the day.
Incredibly beautiful hall design. Lots of gold and mirrors. Gypsy Paradise.
We will most likely never return to this hotel.
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• 30
So, I got to the computer) I'm telling you. Were in Azura for the first time, however, as in Turkey. A separate story about the tour operator, I don’t recommend it to anyone at all, but it’s not about him. We arrived at 21 o'clock, of course, they immediately settled us and gave all the required cards, everything was fine, without any complaints, of course they came, the dinner was over, but the guys took out the rest of the dinner to us, and gave us some food)))) thanks, of course, but they could and maybe feed only the arrived tourists, although our friends weren’t even given that, they were waiting for an early breakfast until 23-30.
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So, I got to the computer) I'm telling you. Were in Azura for the first time, however, as in Turkey. A separate story about the tour operator, I don’t recommend it to anyone at all, but it’s not about him. We arrived at 21 o'clock, of course, they immediately settled us and gave all the required cards, everything was fine, without any complaints, of course they came, the dinner was over, but the guys took out the rest of the dinner to us, and gave us some food)))) thanks, of course, but they could and maybe feed only the arrived tourists, although our friends weren’t even given that, they were waiting for an early breakfast until 23-30. After spending the night, we immediately went to have breakfast (here we smoothly move on to the FOOD section) and on the first day it seemed not bad, like all Russians who were distraught from the buffet, they collected 100.500 plates and ate them on both cheeks. But already on the 3rd day we realized how poor this buffet was and that we were fed with the very cheapest products that are only in Alanya. Lots of fruits,
but I walk past them and I can’t choose anything for myself, I was waiting for something like that, but I got a local market under the window)))) Watermelons are very tasty, they were taken all the time, I took a melon a couple of times and never finished it. Melon is always terrible, any color and any day, do not eat it, disgusting. Pancakes are delicious for the first time, especially poured with chocolate (it seems they make it themselves, very tasty and satisfying), the second time it’s not very good, I didn’t take them anymore. Sesame bagels - see pancakes - the same song. And there is nothing more for breakfast)))))) the sausage is terrible, the cheeses are disgusting even in appearance, all soft varieties, not one type of mozzarella or dorblu, of course, and not even close. Haven't tried this crap. Greens are always fresh, salads are always something that they didn’t eat yesterday, a little diluted with new. There are dried fruits and they are delicious, I took dried apricots every day. Meat salads are rubbish. Don't take it - get poisoned. Only 2 times there were salads with shrimp - even more or less tolerable. Plus, there were almost always soups,
not always tasty, but I took it and ate it regularly - I seasoned it with spices and will go))) at 7 in the morning there are few people at breakfast - sit down wherever you want, at lunch there are no such balls, I didn’t have time to take a seat there for dinner - wait, wait until someone leaves (McDonald's smokes), this is not acceptable for such a hotel. Dinner. There seems to be meat, but it’s as if it’s not)))) turkey is in abundance, since I love it very much and always took it (as a knowledgeable person later told me, the turkey they have here is the cheapest meat and therefore it was stuffed everywhere could) eat chicken, I never took it, I can devour it at home in any quantities, of course I don’t have pork, I couldn’t write) I saw beef a couple of times, it’s delicious, but it’s necessary to stand in line, which created the effect of a factory canteen named after the Comintern))) I liked the side dishes, attention, pasta))) yes) that’s right))) I didn’t find anything more edible, french fries and rustic, thanks comrades, eat yourself))) there were plenty of grilled vegetables, but I don’t eat that.
Desserts))) delicious ones still had to be looked for)))) well, if I found them, they are, to put it mildly, sweet. You can’t just swell so much sugar even into dessert) well, you can’t))) Drinks - I’ll also insert a couple of barbs. No juices. Some powdered soda from vending machines with 150 ml cups (everything is clear here) tea was in order, but 50 ml cups (I drink tea from 550 ml))) coffee in vending machines - do not try, I beg you - milk, boiling water and instant coffee - even a coffee drink in soviet canteens is 2 orders of magnitude cooler. There are no desserts for breakfast)))) but I want them for breakfast (probably because there is simply nothing for breakfast)))))) well, in short, full minced meat) pleased so pleased))) beach cafe with pita bread, pizzas and other snacks works from 12 to 16. lunch from 12-30 to 14-30. ate until about 13-30, then in the room for half an hour, changing room, etc. You still don’t want to eat for 2-3 hours for sure.
at 16 the snack on the yarn was closed)))) at 17 I wanted to eat)))) There is only one alternative - go to the reception floor and choke on rubber cakes there))))) Snackbar in short nafig is not needed. You need to dine with soup, and not earn gastritis with snacks, as some did, who cannot live without a beach. We didn’t get into the a la carte restaurant))) they take orders from 11 to 12 on Mon, Wed, Fri. I didn’t have time - this question doesn’t rape anyone))) in front of us is one crazy woman who has been choosing a menu for herself in a la carte for more than an hour and in the end she was the only one who went there))) fat minus the hotel, well, just fat))) ala- they don’t have a map) no) Alcohol, again a separate chapter. At home I drink draft beer - after 1 glass it cuts solidly, so I can sleep for an hour and a half))) here, even making a discount on the sea, I drank 7-8 glasses and did not even feel a slight dizziness. Alcohol is not something that is diluted - there, consider water with an intoxicating smell (they asked tourists, everyone was in solidarity with us),
cocktails are also always with different tastes)))) I mean when you constantly order the same one)))) about nothing in short) nutrition seems to be everything.
Rooms, I was satisfied with the room, although at the beginning I growled terribly that the room was on the 1st floor, this turned out to be a plus even. An excellent view from the window of the hotel, pool, restaurant and the beach, in addition, if there is no elevator for a long time, you can easily walk up the stairs to the beach. The rooms themselves are very clean, new, not shabby. The bed is great, I fell asleep like a baby, although I have huge problems with sleep. Towels were changed regularly, the bar was also replenished with mineral water. There was no football on TV only, and this was during the World Cup. So I would put 5+ by the number.
Beach and pool. In order to take a normal place on the pier, I woke up at 6 in the morning, and then half was already occupied. There are especially many places near the pool (why? What's the fun in going to the sea and lying near the pool?
go to Noginsk and lie there by the pool as much as you like) climbed into the pool once - some kind of puddle with warm water. Neither mind nor heart. Whether it's the sea) from the pier, you can just perfectly see the coast, the azure sea and the blue sky. Umbrellas are good, close almost completely. This was satisfied. Beach towels - a failure with stains, then in ink, then it's still unclear what. And the spa's towel dispenser, the head of the washcloths, and the commander, over and over again, offered his services with the air of a macho terrorist doing a favor that he is talking to you.
The staff, in general, really liked it, polite, smiling, almost everyone speaks English, which pleased. Only the annoying woman from the spa was upset, every time running after you and inviting you to procedures. There are animators, they walk, they watch, the couple do, they invite you to volleyball and so on, but I’m exactly to them, they annoyed me a little with the fact that they talk to you like that,
as if we were drunk with them for a week in the nude in Ibiza hung out))) in short, no distance)
Hotel. The hotel itself is very decent, the elevators are quiet, there are 2 for each wing. Everything is in mirrors, plasmas, gilded, the ceilings are high, it looks very rich. In the basement there is a room for watching matches. There, at least lie down on chairs, there are not very many people, only when ours played it was full. The sauna is small, relative to the number of settlers. But there was always a place to sit, most often only we were there. Minus that it works until 8 pm (!!!!! ! ) what guys? Are you seriously? what to do after dinner? sauna and swimming pool would be the perfect solution. No) it closes at 8))) I didn’t even go to the gym, I didn’t come to swing, but to relax, which I advise you)))
Evening performances, maybe someone liked it, but I'm not 11 years old already, for me it is, to put it mildly, boring and dull, even when there are some cover bands. Soooo sad))) The territory of the hotel itself is small, but this is a plus,
I even got tired of walking back and forth for such a small one)))) I wouldn’t have survived even a larger territory))) in terms of composition - well, there was a hodgepodge of peoples there, at first even Russians were not enough, then they pulled themselves up, many Germans, Dutch, Poles, Slovaks, from Ukraine too. No one interfered with anyone, there were no rednecks, no conflicts were noticed either.
I completely forgot when we first arrived - we noticed a strange door in the room, which, as it turned out, led to the next room (21st century in the yard of the guys, the hotel was not built in the 90s)
Internet))) somewhere I read a review that the Internet catches even on the pier)) shchaz))) the Internet sometimes falls off in the room as it wants)))) the speed is minimal. It would be better to buy a local SIM card and use it.
As a result, there are still more minuses than pluses. Those who wanted to swim - swam, those who wanted to eat, maybe they ate buckwheat, I didn’t eat, although I basically went for this))))) I won’t recommend the hotel)))) will I come back here? For the money, definitely not! throw off 500 bucks and maybe
but I'd rather pay them more and go to a chic place.
Well, in general, something like this))
but I walk past them and I can’t choose anything for myself, I was waiting for something like that, but I got a local market under the window)))) Watermelons are very tasty, they were taken all the time, I took a melon a couple of times and never finished it. Melon is always terrible, any color and any day, do not eat it, disgusting. Pancakes are delicious for the first time, especially poured with chocolate (it seems they make it themselves, very tasty and satisfying), the second time it’s not very good, I didn’t take them anymore. Sesame bagels - see pancakes - the same song. And there is nothing more for breakfast)))))) the sausage is terrible, the cheeses are disgusting even in appearance, all soft varieties, not one type of mozzarella or dorblu, of course, and not even close. Haven't tried this crap. Greens are always fresh, salads are always something that they didn’t eat yesterday, a little diluted with new. There are dried fruits and they are delicious, I took dried apricots every day. Meat salads are rubbish. Don't take it - get poisoned. Only 2 times there were salads with shrimp - even more or less tolerable. Plus, there were almost always soups,
not always tasty, but I took it and ate it regularly - I seasoned it with spices and will go))) at 7 in the morning there are few people at breakfast - sit down wherever you want, at lunch there are no such balls, I didn’t have time to take a seat there for dinner - wait, wait until someone leaves (McDonald's smokes), this is not acceptable for such a hotel. Dinner. There seems to be meat, but it’s as if it’s not)))) turkey is in abundance, since I love it very much and always took it (as a knowledgeable person later told me, the turkey they have here is the cheapest meat and therefore it was stuffed everywhere could) eat chicken, I never took it, I can devour it at home in any quantities, of course I don’t have pork, I couldn’t write) I saw beef a couple of times, it’s delicious, but it’s necessary to stand in line, which created the effect of a factory canteen named after the Comintern))) I liked the side dishes, attention, pasta))) yes) that’s right))) I didn’t find anything more edible, french fries and rustic, thanks comrades, eat yourself))) there were plenty of grilled vegetables, but I don’t eat that.
Desserts))) delicious ones still had to be looked for)))) well, if I found them, they are, to put it mildly, sweet. You can’t just swell so much sugar even into dessert) well, you can’t))) Drinks - I’ll also insert a couple of barbs. No juices. Some powdered soda from vending machines with 150 ml cups (everything is clear here) tea was in order, but 50 ml cups (I drink tea from 550 ml))) coffee in vending machines - do not try, I beg you - milk, boiling water and instant coffee - even a coffee drink in soviet canteens is 2 orders of magnitude cooler. There are no desserts for breakfast)))) but I want them for breakfast (probably because there is simply nothing for breakfast)))))) well, in short, full minced meat) pleased so pleased))) beach cafe with pita bread, pizzas and other snacks works from 12 to 16. lunch from 12-30 to 14-30. ate until about 13-30, then in the room for half an hour, changing room, etc. You still don’t want to eat for 2-3 hours for sure.
at 16 the snack on the yarn was closed)))) at 17 I wanted to eat)))) There is only one alternative - go to the reception floor and choke on rubber cakes there))))) Snackbar in short nafig is not needed. You need to dine with soup, and not earn gastritis with snacks, as some did, who cannot live without a beach. We didn’t get into the a la carte restaurant))) they take orders from 11 to 12 on Mon, Wed, Fri. I didn’t have time - this question doesn’t rape anyone))) in front of us is one crazy woman who has been choosing a menu for herself in a la carte for more than an hour and in the end she was the only one who went there))) fat minus the hotel, well, just fat))) ala- they don’t have a map) no) Alcohol, again a separate chapter. At home I drink draft beer - after 1 glass it cuts solidly, so I can sleep for an hour and a half))) here, even making a discount on the sea, I drank 7-8 glasses and did not even feel a slight dizziness. Alcohol is not something that is diluted - there, consider water with an intoxicating smell (they asked tourists, everyone was in solidarity with us),
cocktails are also always with different tastes)))) I mean when you constantly order the same one)))) about nothing in short) nutrition seems to be everything.
Rooms, I was satisfied with the room, although at the beginning I growled terribly that the room was on the 1st floor, this turned out to be a plus even. An excellent view from the window of the hotel, pool, restaurant and the beach, in addition, if there is no elevator for a long time, you can easily walk up the stairs to the beach. The rooms themselves are very clean, new, not shabby. The bed is great, I fell asleep like a baby, although I have huge problems with sleep. Towels were changed regularly, the bar was also replenished with mineral water. There was no football on TV only, and this was during the World Cup. So I would put 5+ by the number.
Beach and pool. In order to take a normal place on the pier, I woke up at 6 in the morning, and then half was already occupied. There are especially many places near the pool (why? What's the fun in going to the sea and lying near the pool?
go to Noginsk and lie there by the pool as much as you like) climbed into the pool once - some kind of puddle with warm water. Neither mind nor heart. Whether it's the sea) from the pier, you can just perfectly see the coast, the azure sea and the blue sky. Umbrellas are good, close almost completely. This was satisfied. Beach towels - a failure with stains, then in ink, then it's still unclear what. And the spa's towel dispenser, the head of the washcloths, and the commander, over and over again, offered his services with the air of a macho terrorist doing a favor that he is talking to you.
The staff, in general, really liked it, polite, smiling, almost everyone speaks English, which pleased. Only the annoying woman from the spa was upset, every time running after you and inviting you to procedures. There are animators, they walk, they watch, the couple do, they invite you to volleyball and so on, but I’m exactly to them, they annoyed me a little with the fact that they talk to you like that,
as if we were drunk with them for a week in the nude in Ibiza hung out))) in short, no distance)
Hotel. The hotel itself is very decent, the elevators are quiet, there are 2 for each wing. Everything is in mirrors, plasmas, gilded, the ceilings are high, it looks very rich. In the basement there is a room for watching matches. There, at least lie down on chairs, there are not very many people, only when ours played it was full. The sauna is small, relative to the number of settlers. But there was always a place to sit, most often only we were there. Minus that it works until 8 pm (!!!!! ! ) what guys? Are you seriously? what to do after dinner? sauna and swimming pool would be the perfect solution. No) it closes at 8))) I didn’t even go to the gym, I didn’t come to swing, but to relax, which I advise you)))
Evening performances, maybe someone liked it, but I'm not 11 years old already, for me it is, to put it mildly, boring and dull, even when there are some cover bands. Soooo sad))) The territory of the hotel itself is small, but this is a plus,
I even got tired of walking back and forth for such a small one)))) I wouldn’t have survived even a larger territory))) in terms of composition - well, there was a hodgepodge of peoples there, at first even Russians were not enough, then they pulled themselves up, many Germans, Dutch, Poles, Slovaks, from Ukraine too. No one interfered with anyone, there were no rednecks, no conflicts were noticed either.
I completely forgot when we first arrived - we noticed a strange door in the room, which, as it turned out, led to the next room (21st century in the yard of the guys, the hotel was not built in the 90s)
Internet))) somewhere I read a review that the Internet catches even on the pier)) shchaz))) the Internet sometimes falls off in the room as it wants)))) the speed is minimal. It would be better to buy a local SIM card and use it.
As a result, there are still more minuses than pluses. Those who wanted to swim - swam, those who wanted to eat, maybe they ate buckwheat, I didn’t eat, although I basically went for this))))) I won’t recommend the hotel)))) will I come back here? For the money, definitely not! throw off 500 bucks and maybe
but I'd rather pay them more and go to a chic place.
Well, in general, something like this))
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We rested in Turkey not for the first time, there is something to compare with, but we will not go to this hotel again, the check-in was fast BUT: they asked for a room with a side sea view, they gave 20 euros, the result: they took the money, they gave the room with a view of the road, you can see gave little! There is a coffee shop in the Lobby, but they are very reluctant to make coffee in a cafe machine, of course it is easier to serve from a machine, the service girls are not friendly, coffee is served in dirty dishes! There is a large plasma in the bar, but the World Cup was not turned on, they sent everyone to floor -2, to the basement, to the conference room next to the sauna and swimming pool, they sat like in a cinema of the 90s, breathed bleach and no service, no drinks, no beer, no coffee, we didn’t watch football anymore, it’s definitely not 5 stars, we concluded that they don’t want to work !! ! No animation! Anya from the SPA salon and from the jewelry department is not allowed to pass - THIS IS IMPOSSIBLE! The prices are exorbitant, so the hammam and massages were done in a nearby hotel.
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We rested in Turkey not for the first time, there is something to compare with, but we will not go to this hotel again, the check-in was fast BUT: they asked for a room with a side sea view, they gave 20 euros, the result: they took the money, they gave the room with a view of the road, you can see gave little! There is a coffee shop in the Lobby, but they are very reluctant to make coffee in a cafe machine, of course it is easier to serve from a machine, the service girls are not friendly, coffee is served in dirty dishes! There is a large plasma in the bar, but the World Cup was not turned on, they sent everyone to floor -2, to the basement, to the conference room next to the sauna and swimming pool, they sat like in a cinema of the 90s, breathed bleach and no service, no drinks, no beer, no coffee, we didn’t watch football anymore, it’s definitely not 5 stars, we concluded that they don’t want to work !! ! No animation! Anya from the SPA salon and from the jewelry department is not allowed to pass - THIS IS IMPOSSIBLE! The prices are exorbitant, so the hammam and massages were done in a nearby hotel. The beach is very small, the sunbeds are too close, it is impossible to walk between them and in a strange way towels disappear very often, but where we take mattresses for sunbeds, there are a lot of these towels that you can buy for 1 euro, it’s strange. . . The entrance to the sea is not very good and all the garbage from all over the area brings to us, so we went to swim in other hotels and lastly: we left at 7:00, and there was nowhere to have breakfast, we had to sign up in advance to make a lunch package - this is not normal for a 5 star hotel! I do not advise anyone, for this money you can find a much better hotel!
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The hotel is not big in size, but right on the beach. And then some pluses. It was the first time we had a rest in a hotel with such a compact territory, and we realized that this is even a plus if everything is very coolly thought out in a hotel like in Azura, and there are quiet and active places that do not interfere with each other at all.
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The hotel is not big in size, but right on the beach. And then some pluses. It was the first time we had a rest in a hotel with such a compact territory, and we realized that this is even a plus if everything is very coolly thought out in a hotel like in Azura, and there are quiet and active places that do not interfere with each other at all. Since I have already written about the territory, I will describe everything in more detail. There are several pools, one indoor, one with water slides, and another for children. During the day you can play beach volleyball, darts, bochu, table tennis. There are also foam parties on the pier, in general, well, a lot of fun. Animators in the pool and on the beach hold aerobics, various games in the pool, a fun disco and live music. We rested with a child and I can say with great confidence that the hotel is probably one of the best children's clubs, albeit in a small area. Not for the first time in Turkey, but with such enthusiasm my son returned from the mini-club for the first time. They played pirates with them, held master classes in baking, sculpted, painted, and many other things, gave several certificates of honor for various competitions, the child is just happy. The kids club is located on the beach itself, this is a great solution. Children play and breathe the fresh sea air, and do not sit in stuffy rooms. The beach is great too. There is a huge pier, with quiet places and original sunbeds, some of them are paid, but even that is not expensive. The beach is not very big, but there were almost always enough places, only a few times they came to the beach a bit late, around 11 o’clock and didn’t find a place, but if you come at 9 there were always free sunbeds. Then we went to the pier and sunbathed and swam there with pleasure. The entrance to the water is gentle and sandy, even children can swim without any shoes. If the sea is relatively quiet, then the water is crystal clear, there were small waves for a couple of days, otherwise we were very lucky with the weather. We were a little worried that there would be little space, but in vain, everything turned out to be on top. He was not only able to find an excellent hotel that fit in our budget, but also the price was lower than that of tour operators. Finding him is not difficult, just by last name and first name in the search for people on the VKontakte social network. Then I would like to tell you about the settlement and the room itself. . Check-in at the hotel from 14 o'clock as everywhere else, but if, as we did, there are free rooms of your category, then they will not specially marinate until the allotted time. We were checked in at 11, although we were at the hotel at half past 9. But if anything, you can leave things in a special room at the reception and take a walk to the beach or wander around the hotel. We went for breakfast, walked down to the beach, and when we came back, our room was ready. The room is spacious, clean and new. All appliances are modern, clean even in the corners, the bathroom sparkles, the staff does a great job. Upon check-in, the mini-bar had juices and sweet and unsweetened soda, then only water was brought. With detergents in the shower, too, without problems, everything was always there. We had a family room with a sea view, and if your budget allows you, I advise you to take either a direct or side sea view, otherwise you can get into the room at a neighboring construction site, but we did not save. The room has two bedrooms, both large and comfortable, plenty of space for things, quiet air conditioning, good hair dryer. The bedding is most likely new, and pleasant for sleeping. Plenty of towels, fresh every day. I already spoke about cleanliness, they do a good job. Food is also for every taste, and a 24-hour snack bar. There are a few à la carte restaurants although we only ate mostly and ate at the beach bar at lunchtime. At 12 o'clock they start cooking gozleme, almost always managed to eat on the beach at lunch, did not want to return to the restaurant. There are a lot of fruits, excellent cooked meat and fish, awesome light salads, a lot of different sweets, extra pounds are provided)). The staff is pleasant and polite, the decor and decoration of the hotel is chic, we really had a great rest. I can recommend the hotel to everyone for a fun active holiday.
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