Good hotel, but the SPA is stealing things

Written: 7 september 2018
Travel time: 24 august — 6 september 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 1.0
Cleanliness: 6.0
Food: 7.0
Amenities: 5.0
The hotel has 2 buildings: old and new. The old rooms are much worse than shown in the photos. I recommend checking in advance about the availability of places in the new building.
The staff is polite. The food is good. 2 min walk to the beach, own beach.
BUT: My phone was stolen between the SPA of the hotel and the lobby bar. I had my phone with me when I finished the massage. Then I went up to the lobby bar, ordered tea and sat on the sofa, where I found it missing. When trying to watch the recording of the cameras, the SPA stated that the cameras were not working that day. Other acquaintances of vacationers in the SPA lost their glasses.
I recommend not to take valuables with you to the SPA hotel.
Translated automatically from Russian. View original