Utopia Resort & Residence 5*– Reviews

141
Rating 6.310
based on
141 reviews
№122 in the hotel rating Alanya
7.0 Rooms
6.6 Service
6.7 Cleanliness
7.1 Food
7.4 Amenities
The hotel was built in 1996, the last renovation was carried out in 2014. Consists of seven 2-5-storey blocks. Large, well-groomed, green territory, near a citrus park. Simple comfortable rooms, good service. The hotel is suitable for families with children and youth recreation.More →
аватар sultanova100
 •  traveled 2 years ago
Rating 10.0
We have already rested in the Utopia hotel chain, before that in the world. We decided to try Utopia Resort. We arrived closer to 12, we were immediately settled in the residence room. The room is large, comfortable, there is a separate children's room, a living room with a sofa and armchairs and a TV, a large bed behind a screen. … More ▾ We have already rested in the Utopia hotel chain, before that in the world. We decided to try Utopia Resort. We arrived closer to 12, we were immediately settled in the residence room. The room is large, comfortable, there is a separate children's room, a living room with a sofa and armchairs and a TV, a large bed behind a screen. The bathroom is spacious, but there is only one for the whole room. In general, the room was located in the farthest building, at first I was upset, but then I saw a large calm pool below, a yui burger restaurant and a children's room, everything I needed was nearby. Walk to the sea about 4-5 minutes.
The food at the hotel is 10 out of 10, I won’t describe what they gave, but we saw such a variety only in hotels with a high price tag.
I also want to mention delicious coffee in the lobby.
The sea here is amazing, clean, and I especially liked that this is not a bay, but the open sea. The beach is small, narrow, only a row of sun loungers.
The staff is polite, tidy, nice uniform.
The animation is quiet, in the evening there is music or a show.
The animation is very good for kids.
The hotel is close to avsalar on foot you can walk or you can take a taxi for 5 dollars. We traveled once. There is a market on Wednesdays, but because of the heat we did not go. There are a lot of people in the center who speak Russian, but there are a lot of boors, be careful that no one spoils your mood because of a Chinese T-shirt.
аватар Valiyhmel
 •  traveled 2 years ago
Rating 1.0
We are travelers with many years of experience in Turkey, we book hotels ourselves, carefully studying reviews and videos. And the first time they got caught in unfair advertising. Now about this hotel: The only service that works for 5+ is the online advertising of this hotel. We chose this hotel based on reviews from leading tour operators and videos in youtube. … More ▾ We are travelers with many years of experience in Turkey, we book hotels ourselves, carefully studying reviews and videos. And the first time they got caught in unfair advertising.
Now about this hotel:
The only service that works for 5+ is the online advertising of this hotel. We chose this hotel based on reviews from leading tour operators and videos in youtube. In fact, it turned out to be paid videos and reviews and a complete discrepancy with what was seen at the hotel.

Cleaning - it just wasn't there. For 9 days, the bed was changed once and the garbage was removed twice and the towels were changed, and this despite our appeals to the guests. There was no other hotel like this.

Restaurant - canteen. Dirt, flies (a lot of flies) and disgusting food. An extremely meager assortment of food, and everything else is overcooked and not the first freshness. Lack of baby food. Snack bars are generally terrible!

Sea-there is no beach as such. Sun loungers in one row, and even those are busy in the morning.
You can swim only near the shore - further stones.

The pools are very small and this is in the absence of a beach, so they are crowded.
After 11.00 you will no longer receive a beach towel - they calmly say at the counter that they are over. I had to go and swear at the reception.
Renovation - the hotel is morally outdated and the cosmetic repairs carried out in 2021 do not change the appearance of the hotel in any way. The repair is very cheap - on the second day of our stay, the faucet on the sink fell off, it began to leak and the faucet in the shower stopped switching. On the first day, the card reader fell off. It seems that the repair is very poor quality.

It would not be so annoying if we did not pay 20 thousand per day for such a vacation (and this is purely for accommodation without flights and transfers). The red price of such a holiday is 10 thousand per day. Total inconsistency between the price and the services provided. Management makes super profits using powerful online advertising for this wretched establishment.
This is the worst hotel we have ever been in Turkey.
аватар v.sirocov
 •  traveled 3 years ago
Rating 10.0
The hotel was chosen one day, in the morning we decided to go and after a couple of hours we chose the hotel - we were not disappointed. Settled in a great room overlooking the sea, the building closest to the beach. Rooms after renovation - here I think everyone will understand. Who did not understand - it is better to choose a hotel while it is "fresh" - either after construction or after renovation. … More ▾ The hotel was chosen one day, in the morning we decided to go and after a couple of hours we chose the hotel - we were not disappointed.
Settled in a great room overlooking the sea, the building closest to the beach. Rooms after renovation - here I think everyone will understand. Who did not understand - it is better to choose a hotel while it is "fresh" - either after construction or after renovation. We were lucky, because the hotel was not only renovated, but also moved to another hotel chain (there used to be a tin, judging by the reviews. Now everything is completely different - for the better)
The room was well cleaned upon arrival, all cosmetics are available, updated every day without greed. Among other things, there are sets with a toothbrush, they change along with the rest of the cosmetics, very convenient. While we lived, the room was cleaned well, the guys called from the reception, asked about the quality, another girl came in, apparently the cleaning manager, also asked for feedback on cleaning - they invited us to come into the room with us, showed what and how - everything is fine.
There are no questions about the kitchen, there is a choice, food is available 24/7, it’s hard to leave here hungry.
For drinks - bars also work around the clock - lovers of relaxation will understand))
Animation is on the level, they are always invited to events, whether it be daytime or evening, Nazif is generally a clear guy, every day he asked what he likes, what he doesn’t like (we saw that he communicates with other guests and there are a lot of people here, I don’t know how he manages ), constant activity both during the day and in the evening, shooting from a bow, from an air gun, playing volleyball - the coolest thing was when a group from Colombia performed, the dancers - it was pure annealing, people were delighted! They performed in the amphitheater and then danced with the guests at the bar, which is near the beach - just gorgeous.
Rest Pts satisfied, come here too))
Вид из пляжного бара днём Вид из пляжного бара вечером Вид с террасы ресторана вечером Куча шезлонгов Вид из номера sea view
аватар R3adle
 •  traveled 3 years ago
Rating 10.0
Utopia has done an excellent job of correcting the mistakes of the previous owner. Cleaned and made a comfortable and clean beach, changed the concept. The food is delicious, you can choose the right one, the queues are not big. Imported alcohol is available at all bars, not just the lobby. Rooms are updated, TVs with a large diagonal, you can connect a flash drive with movies or TV series. … More ▾ Utopia has done an excellent job of correcting the mistakes of the previous owner. Cleaned and made a comfortable and clean beach, changed the concept. The food is delicious, you can choose the right one, the queues are not big. Imported alcohol is available at all bars, not just the lobby. Rooms are updated, TVs with a large diagonal, you can connect a flash drive with movies or TV series. The animation team is not big, not intrusive, because the season is over, but there is something to do. Very friendly, especially Nazif.
аватар julia13wildcat
 •  traveled 3 years ago
Rating 9.0
The hotel is very cool, especially in its price range. The staff is very friendly. They always help. The animation team is good. Always fit, call for different games. But not too bored (which is very good for me). The food is delicious and varied. Delicious desserts. Elite alcohol in all bars. The area is large and very beautiful. … More ▾ The hotel is very cool, especially in its price range.

The staff is very friendly. They always help. The animation team is good. Always fit, call for different games. But not too bored (which is very good for me).

The food is delicious and varied. Delicious desserts. Elite alcohol in all bars.

The area is large and very beautiful. The beach is clean. Lots of pools. Everyone will find a place.

I really enjoyed the holiday! Thank you!
аватар sidorukbohdana
 •  traveled 3 years ago
Rating 10.0
Good party organization, never get bored. Animation in the evenings is very cool. There is children's animation and a children's room. The hotel area is very large and clean. Polite staff, quick to resolve issues. The food is delicious, lots of fruits and vegetables, different types of meat and fish. Clear sea, suitable for children. … More ▾ Good party organization, never get bored. Animation in the evenings is very cool. There is children's animation and a children's room. The hotel area is very large and clean. Polite staff, quick to resolve issues.
The food is delicious, lots of fruits and vegetables, different types of meat and fish.
Clear sea, suitable for children.
Wi-Fi is available everywhere except in the rooms.
аватар piven.yulia555
 •  traveled 3 years ago
Rating 8.0
We went with godfathers and children. The territory is gorgeous. There is a place to walk with a child. There is a playground and a water park. Every day in the evening there is a show program for both children and adults. Performing acrobats, dancers. Then there is a disco with either a DJ or a show program) Cool animators, Nazif - respect. … More ▾ We went with godfathers and children.

The territory is gorgeous. There is a place to walk with a child. There is a playground and a water park.

Every day in the evening there is a show program for both children and adults. Performing acrobats, dancers. Then there is a disco with either a DJ or a show program)

Cool animators, Nazif - respect.
You can play volleyball, tennis or darts)

There is a lot of food) grilled fish, meat, a lot of vegetables) I liked everything, I recommend it)
Вид из номера
аватар Tralala122
 •  traveled 3 years ago
Rating 10.0
Vacationing with my husband and kids. I liked everything (although this happens rarely with us). Stylish, green hotel. Beautiful and large area. Very varied and delicious food (especially fish). Chefs 5. The service staff was always polite. It was heaven for a child. The animation is very interesting. The rooms are also very stylish. … More ▾ Vacationing with my husband and kids. I liked everything (although this happens rarely with us).
Stylish, green hotel. Beautiful and large area.
Very varied and delicious food (especially fish). Chefs 5.
The service staff was always polite.
It was heaven for a child. The animation is very interesting.
The rooms are also very stylish. The room had everything you need.
Vacation was a success! Returned full of positive emotions)
аватар perlinka
 •  traveled 3 years ago
Rating 8.0
In general, I liked the hotel in general, if we talk about the overall rating and add an aftertaste from it, if I may say so. Now in order. I really hope that the managers will take to correct all the negative points on the reviews regarding the hotel. I'll start with the good. The hotel is cozy, beautiful, the territory is green. … More ▾ In general, I liked the hotel in general, if we talk about the overall rating and add an aftertaste from it, if I may say so.
Now in order. I really hope that the managers will take to correct all the negative points on the reviews regarding the hotel.
I'll start with the good. The hotel is cozy, beautiful, the territory is green. Everything is quite harmoniously done.
The rooms are not bad, the renovation is fresh, but of course there are some nuances: the carpet on the floor looks good, but for me it is a collection of dust and debris. It will not last very long in its normal form, since the spots on it are visible quickly and immediately.
The furniture in the rooms is very beautiful, but not functional. It feels like they made it just for beauty. Neither in the room, nor in the bath, all the facades were only facades, without a single drawer (there was no place to put small things at all, everything was lying in plain sight). There were only small wardrobes for use.
The bathroom is new, modern, there were no complaints about the work of plumbing.
Room cleaning is another story. Of course, hotel managers are aware that they have trouble with this issue, but it is clear that nothing will change this season. In general, if briefly about cleaning, then only towels, bedding were changed and garbage was taken out. 2 times we were vacuumed (there is no question of mopping at all) only because I asked to do it already.
The restaurant is good, the food is delicious, on Friday evenings for dinner various seafood. Confectionery and pastries are top notch. freshly squeezed orange juice in the morning, packaged juices during the day, very good quality.
The only downside is the soups. It was impossible to give them to children. Both spicy and salty. Therefore, with the first dishes there did not quite work out. Literally only a couple of times got on really delicious soups-puree.
The beach is small, but those traveling with children are the most ideal option. The beach is located in a bay, and therefore the water is always quite calm, without waves. My daughter, 7 years old, did not climb out of the sea on this vacation. For adults who like to sunbathe on a sandy beach - of course the size of the coastline is minus. The beach is small for these purposes. There are sun loungers on the grass, we mostly hung out there, but for us this is the norm, it did not bring discomfort at all.
The mattresses on the sunbeds are white and not very clean, they simply did not have time to clean them... I think that the hotel administration itself has already regretted this choice of mattresses.
Of the absolute advantages of the hotel - it's evening animation and spa.
Hamam and massages at the highest level by professionals in their field.
Evening animation - every day various concerts of invited artists (African groups, Cuban, Moscow shows, Turkish, etc. )... in general, you can feed on cultural and entertainment events for a year in advance.
In general, I really hope that all the minuses that were noticed and expressed to managers working with vacationers will be corrected and in the future the hotel will be even better. And so, if in general, the impressions are positive, I did not want to leave. And if you didn’t want to, then the rest was a success!
P. S. And not unimportant. . . we must not forget that the price of a ticket to this hotel is quite acceptable and it is not worth comparing it with riksos and the like.
аватар Khliebnikova
 •  traveled 3 years ago
Rating 7.0
We were in Turkey for the first time, the hotel is very beautiful and cozy. Room and cleaning The overall impression is good, we lived in a building near the central pool, round building, 1320 room. The room is beautiful, as in the photo, everything worked. Room cleaning was every day, but 3+. The bar was always replenished. … More ▾ We were in Turkey for the first time, the hotel is very beautiful and cozy. Room and cleaning The overall impression is good, we lived in a building near the central pool, round building, 1320 room. The room is beautiful, as in the photo, everything worked. Room cleaning was every day, but 3+. The bar was always replenished. As they wrote, the cleaning around the hotel suffers a little, but it is clear that they are trying, all the staff are very friendly, you are always and everywhere welcome.
Territory and pools
Territory, well-groomed, quite green, has its own orange garden. There were also enough pools, for those who like it quieter, it’s worth going to the relax pool or building where the family rooms are, it’s always quiet and good there. Sunbeds and would be happy not to borrow towels like everyone else, but you have to, otherwise you have to look. But you can always find a free one somewhere on the grass in the shade, so to speak, only the top places on the main pool fly away quickly.
Nutrition. Here we were surprised by those who wrote earlier that there is nothing to choose directly, I want to ask what are you waiting for? Lobsters and other variety of delights. Everything was delicious for us, and for the price of the hotel, food is excellent, there is always something to choose from. For dinner / lunch there are always several types of meat and fried fish. There was even red fish, sushi, crabs, crayfish, mussels and shellfish. French fries and other types of potatoes, spaghetti and national dishes. Good grill. Burgers, lots of vegetables, olives. Fruits in general for every taste (watermelon, melon, peach, nectarine, grapes, apples, oranges, grapefruit, bananas). Large selection of sweets and baklava. The bars have good alcohol, martinis, apperol, mojitos, delicious bales in the lobby, it was also a pleasant surprise that there are various nuts on the bars. Breakfast as everywhere, eggs in different forms. I really liked the confectionery-coffee shop, delicious and good coffee.
Sea and beach. The beach is small, this must be taken into account. The first line is 2 rows of sun loungers and 2 piers. The sea is cleaner if you swim from the pier, the shore is sometimes a bit of garbage, but the entrance to the sea is good sandy. There are sun loungers on the beach even during the day, it seems that everyone, on the contrary, wants to be in the shade on the lawn. For lovers of the big coast, you are definitely not here, but we knew about it and in general we had a good time. Near the beach, delicious ice cream, cakes, grill.
Entertainment. During the day, the animation is not particularly intrusive, if you want to play darts, join, volleyball, archery. I liked the evening programs, every day something new, first they play with the kids, then the show and the super disco. Near the hotel, within a 5-10 minute walk, there are many shops where you can find souvenirs and textiles for every taste. I recommend the hotel, as everywhere else it has its own nuances, but if you are not going to play the auditor, but to relax, then everything is not bad and you will like it.
We will gladly return again.
Show more »


avatar zagadka2507
9 years ago  •  2 subscribers 1 answer
avatar vlaslav
I really want to ride around there.
10 years ago  •  5 subscribers 3 answers
avatar tomatik
On some sites in the description it is indicated that mattresses and towels are paid, is this true?
10 years ago  •  3 subscribers 4 answers
avatar t_on_log.st
Is the safe in the standard room free? Thanks in advance)))
11 years ago  •  2 subscribers 3 answers
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Отель построен в 1996 году, последняя реновация проводилась в 2014 году. Состоит из семи 2-5-этажных блоков. Большая, ухоженная, зеленая территория, рядом цитрусовый парк. Простые уютные номера, хорошее обслуживание. Отель подходит для семейного отдыха с детьми и молодежного отдыха.

Location Отель расположен в Алании, в 1 км от п. Авсалар. Аэропорт Анталии находится в 110 км от отеля.
Description of the beach Собственный песчаный пляж находится рядом с отелем. Протяженность пляжа составляет 150 м. Заход в море: песок. Пляжные полотенца — бесплатно. Бар на пляже (10.00-18.00).
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, камера хранения багажа, услуги консьержа, экскурсионное бюро, услуги по глажке одежды, room service (платно), факс/ксерокопирование, Wi-Fi (бесплатно, в лобби), интернет-кафе (платно), 1 основной ресторан, 3 A la Carte ресторана — итальянский, турецкий и рыбный (по резервации, первое посещение бесплатно, повторные платно (в высокий сезон), 5 баров, 2 конференц-зала для собраний 120 и 130 кв.м, на 200 и 100 чел.,ТВ-салон, магазины, услуги фотографа, 4 бассейна — открытый бассейн без подогрева: 450 м2, открытый бассейн без подогрева с горками: 110 м2 (2 горки), открытый бассейн без подогрева в зоне Резиденс: 300 м2, 1 крытый бассейн, 30 м2.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • currency exchange
  • payment by payment cards
For kids 2 открытых и 1 крытый детские бассейны по 5 м2, мини-клуб (4-12 лет), детская анимация на русском языке, игровая комната, коляски (платно).
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot
Entertainment and sports Бесплатно: анимация на русском языке, турецкая баня, амфитеатр, библиотека, дискотека (открытая), дартс, пляжный волейбол, баскетбол, волейбол, мини-гольф, мини-футбол (футбольное поле 20*5 м), стрельба из лука, водный велосипед, каноэ, 2 теннисных корта (твердое покрытие). Платно: сауна, массаж, пилинг, оздоровительный центр, салон красоты, парикмахерская, компьютерные игры, освещение теннисного корта и футбольного поля, школа подводного плавания, все виды водного спорта.
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • billiards  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • golf  FREE 
  • volleyball  FREE 
  • basketball playground
  • football field
  • bicycles for rent
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • disco club  FREE 
  • animation
  • organization of excursions
Description of rooms

В отеле 371 номер:

301 Standard Room — площадь номера 23 кв.м, из них 115 обновленных номеров, максимальное размещение 2+2, 3 чел.

61 Family Room — площадь номера 65 кв.м, гостиная и 2 спальни, с дверью, индивидуальный кондиционер, душ, керамическое покрытие пола и дерево, мини-холодильник, кухонные принадлежности, макс. 4+1 чел.

10 Suite Room — площадь номера 50 кв.м, 2 спальни, соединенные дверью, ванная, макс. 4 чел.

2 Handicap Rooms — номер для людей с ограниченными физическими возможностями.

In the rooms

Центральный кондиционер (работает в зависимости от погодных условий), телевизор, спутниковое ТВ, сейф, мини-бар (в день заезда, только вода), ванна или душ, фен, балкон, доп раскладная кровать (по запросу). Уборка номера: ежедневно, смена белья: 3 раза в неделю, смена полотенец: 3 раза в неделю, room service (платно).

  • bath / shower
  • hair dryer
  • safe
  • air conditioner
  • cable/satellite TV
  • phone
  • balcony/terrace
The address Incekum mevkii No: 10, Avsallar, Alanya 07410, Turkey
Phones: Tel: +90 (242) 782 40 02, +90 (242) 532 16 26, +90 242 517 33 44
Fax: +90 (242) 532 16 38
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол, футбол. Для активных туристов есть прокат велосипедов (платно). В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).