Very dirty hotel, rooms, old, we checked in at 23.00, we were given a room on the 5th floor, to say that I was in shock, to say nothing, the bed was dirty, in the bathroom, there was simply no soap, I'm not talking about what should be in 5 stars, the room stinks a lot, some kind of carbon monoxide, a balcony with access to the road, all night Cars fly, it’s impossible to sleep, there is no variety of food, the restaurant is dirty, you can’t find coffee in the morning, the only thing they have on 10, this is the sea and the beach itself, the sandy shore and the clear sea, but this is not the merit of the hotel, it is practically not removed on the pochu itself, a bunch of gobies from cigarettes, if you go to lie down in the shade, you will have to get up at 7 in the morning and run to the sea to grab an umbrella, because their straw mushrooms are not a spa, they themselves from the sun in general, but 15 simple umbrellas, huge ones walk on the beach.
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Very dirty hotel, rooms, old, we checked in at 23.00, we were given a room on the 5th floor, to say that I was in shock, to say nothing, the bed was dirty, in the bathroom, there was simply no soap, I'm not talking about what should be in 5 stars, the room stinks a lot, some kind of carbon monoxide, a balcony with access to the road, all night Cars fly, it’s impossible to sleep, there is no variety of food, the restaurant is dirty, you can’t find coffee in the morning, the only thing they have on 10, this is the sea and the beach itself, the sandy shore and the clear sea, but this is not the merit of the hotel, it is practically not removed on the pochu itself, a bunch of gobies from cigarettes, if you go to lie down in the shade, you will have to get up at 7 in the morning and run to the sea to grab an umbrella, because their straw mushrooms are not a spa, they themselves from the sun in general, but 15 simple umbrellas, huge ones walk on the beach.
Dogs thus spoil the rest very much, the beach bag was missing in the room, in which there was a small amount of money, nothing was returned to us, as we didn’t get it, we just hung a do not disturb sign, thus we spent the remaining days without cleaning, so that. There were no more nuances, tourists cut the bread themselves in the kitchen, everyone comes up and takes the bread with their hands ...in general, if you want to spoil your mood on vacation, fly to Miarosa, every day people who came made a scandal and shouted, demanded a manager ...saw how a woman simply sheds tears from what is happening to him . .
Dogs thus spoil the rest very much, the beach bag was missing in the room, in which there was a small amount of money, nothing was returned to us, as we didn’t get it, we just hung a do not disturb sign, thus we spent the remaining days without cleaning, so that. There were no more nuances, tourists cut the bread themselves in the kitchen, everyone comes up and takes the bread with their hands ...in general, if you want to spoil your mood on vacation, fly to Miarosa, every day people who came made a scandal and shouted, demanded a manager ...saw how a woman simply sheds tears from what is happening to him . .
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• 4
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I really liked the hotel, we rested with my son, the beach is clean, every day they remove garbage, arrange sunbeds, smooth the sand, the entry into the sea is smooth, ideal for children. The food is varied, the staff is friendly, the towel is free, the safe is free, excellent wi fi, catches throughout the hotel and on the beach! Beach bar - beer, coffee, water, soft drinks until 18.
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I really liked the hotel, we rested with my son, the beach is clean, every day they remove garbage, arrange sunbeds, smooth the sand, the entry into the sea is smooth, ideal for children.
The food is varied, the staff is friendly, the towel is free, the safe is free, excellent wi fi, catches throughout the hotel and on the beach!
Beach bar - beer, coffee, water, soft drinks until 18.00
French fries, burgers, vegetables, fruits until 16.00
On the territory of the hotel there is a pool bar, a restaurant, a lobby bar (round the clock).
Delicious ice cream is served from 14.00 to 15.00.
There is a Spa (extra charge) and a gym, a shop where you can buy souvenirs and everything you need, quite reasonable prices. There is animation, every evening in the amphitheater there is a children's disco, performances, then an adult disco until 12.30.
Two pools, one with slides - we didn’t even swim there, because the sea was amazingly clean and warm!
The room is clean, bright, TV, refrigerator, air conditioning, plumbing - everything works fine, we lived in the first building overlooking the forest and the sea on the 5th floor.
What bothered me was the noise from the road, from the disco, the narrow coastline of the beach, at 7.30 in the morning you go to take a place on the beach - 5 rows of sunbeds are already occupied, but I think these are trifles. In general, I liked everything very much! We were very pleased with our vacation! The main thing is a positive attitude! Have a great vacation everyone! )))
The food is varied, the staff is friendly, the towel is free, the safe is free, excellent wi fi, catches throughout the hotel and on the beach!
Beach bar - beer, coffee, water, soft drinks until 18.00
French fries, burgers, vegetables, fruits until 16.00
On the territory of the hotel there is a pool bar, a restaurant, a lobby bar (round the clock).
Delicious ice cream is served from 14.00 to 15.00.
There is a Spa (extra charge) and a gym, a shop where you can buy souvenirs and everything you need, quite reasonable prices. There is animation, every evening in the amphitheater there is a children's disco, performances, then an adult disco until 12.30.
Two pools, one with slides - we didn’t even swim there, because the sea was amazingly clean and warm!
The room is clean, bright, TV, refrigerator, air conditioning, plumbing - everything works fine, we lived in the first building overlooking the forest and the sea on the 5th floor.
What bothered me was the noise from the road, from the disco, the narrow coastline of the beach, at 7.30 in the morning you go to take a place on the beach - 5 rows of sunbeds are already occupied, but I think these are trifles. In general, I liked everything very much! We were very pleased with our vacation! The main thing is a positive attitude! Have a great vacation everyone! )))
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• 5
We drove here through Tui. When we arrived, we settled in taking $ 20, given that the hotel was half empty. As a result, we changed the room, since the room was on the 6th floor, the air conditioner did not work, it was dirty in the room, there was a frank hole in the ceiling where the air conditioner was.
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We drove here through Tui. When we arrived, we settled in taking $ 20, given that the hotel was half empty. As a result, we changed the room, since the room was on the 6th floor, the air conditioner did not work, it was dirty in the room, there was a frank hole in the ceiling where the air conditioner was. Moved to the 2nd floor here is better but....There is a fungus in the bathroom, the shower head is broken. But these are all trifles. After 2 days, people began to arrive. The restaurant can't cope, the queues are long. It takes you an hour to eat. Half of what is stated on the tui website does not work (food on the beach, a bar with 4 types of beer, a la carte restaurant). There are not enough sunbeds on the beach. 90% of the hotel's tourists are locals. On the beach, the bartender washes glasses with a bare hand under a tap. Room cleaning is terrible. They just sweep. The floors are not washed at all.
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• 8
The rating of 3.9 is the real rating of the hotel. 5 stars does not pull, even after the repair. The hotel is just teeming with the Russian world, 90 percent of the Russian Federation, it's very annoying. The hotel is located near the main road with very high traffic, the main recreation area, swimming pool, restaurant and bar 10 meters from the road in 4 lanes.
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The rating of 3.9 is the real rating of the hotel. 5 stars does not pull, even after the repair.
The hotel is just teeming with the Russian world, 90 percent of the Russian Federation, it's very annoying.
The hotel is located near the main road with very high traffic, the main recreation area, swimming pool, restaurant and bar 10 meters from the road in 4 lanes. Accordingly, the noise and burning is always even at night. The area is not big.
Rooms are in good condition after renovation. But the corridors, especially the carpet, will tell you about a lot of things that have been passed, repairs have not reached them. Room cleaning is mediocre.
Food, the usual format for a hotel is 4 stars, for the last three days fruits have disappeared, only pears and apples remain. But it's ultra. And zakordonny alcohol is constantly absent. It's lucky if something is available.
The contingent of the hotel, a la Gelendzhik, since Ruska Nama is peaceful. Animation accordingly. But they are present, they are trying. Again, contingent.
The beach is across the road, you need to go through an underpass, which is constantly poured by a conscientious Turk with water, thereby spreading dirt.
The sea and the coastline are very decent, nature has tried. Small pisochek, the sea is clean warm, the entrance is smooth, very convenient for children. But do not rush to rejoice, for this hotel they have allocated 25 meters of coastline and a depth of up to 40 meters. It is in this area that a very cramped beach is located. There are not enough sun loungers, you have to fight for a place under the sun. There is a stall on the beach, which is kept as a bar.
The staff didn’t upset anything, I’ll say they tried, it’s not easy for them in these quarantine times, they are wearing masks all the way.
Summing up, I will say one thing, the hotel is overrated, a lot of compromises.
Suitable for a family, not demanding tourist. But it's not five stars.
The hotel is just teeming with the Russian world, 90 percent of the Russian Federation, it's very annoying.
The hotel is located near the main road with very high traffic, the main recreation area, swimming pool, restaurant and bar 10 meters from the road in 4 lanes. Accordingly, the noise and burning is always even at night. The area is not big.
Rooms are in good condition after renovation. But the corridors, especially the carpet, will tell you about a lot of things that have been passed, repairs have not reached them. Room cleaning is mediocre.
Food, the usual format for a hotel is 4 stars, for the last three days fruits have disappeared, only pears and apples remain. But it's ultra. And zakordonny alcohol is constantly absent. It's lucky if something is available.
The contingent of the hotel, a la Gelendzhik, since Ruska Nama is peaceful. Animation accordingly. But they are present, they are trying. Again, contingent.
The beach is across the road, you need to go through an underpass, which is constantly poured by a conscientious Turk with water, thereby spreading dirt.
The sea and the coastline are very decent, nature has tried. Small pisochek, the sea is clean warm, the entrance is smooth, very convenient for children. But do not rush to rejoice, for this hotel they have allocated 25 meters of coastline and a depth of up to 40 meters. It is in this area that a very cramped beach is located. There are not enough sun loungers, you have to fight for a place under the sun. There is a stall on the beach, which is kept as a bar.
The staff didn’t upset anything, I’ll say they tried, it’s not easy for them in these quarantine times, they are wearing masks all the way.
Summing up, I will say one thing, the hotel is overrated, a lot of compromises.
Suitable for a family, not demanding tourist. But it's not five stars.
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• 13
The hotel is 100% full. 98% of vacationers from Russia (very crowded and uncomfortable). for breakfast the same every day. Huge queues for coffee and tea. For lunch there are meat dishes and fish (not very tasty). There is a choice of greens, grilled fish and chicken are prepared for dinner. Chicken is always delicious.
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The hotel is 100% full. 98% of vacationers from Russia (very crowded and uncomfortable).
for breakfast the same every day. Huge queues for coffee and tea. For lunch there are meat dishes and fish (not very tasty). There is a choice of greens, grilled fish and chicken are prepared for dinner. Chicken is always delicious. From vegetables there is always a watermelon. Melon. Peach. Grapes, plums. Watermelon and melon are not sweet for some reason. I do not get much pleasure from cooked food at the hotel. Some sweets are delicious. There is always a lack of free tables for breakfast or dinner ...
Beach: sunbeds are not enough! ! ! ! ! At 7 am they are all busy, but there are no people. The sea is clean and warm. There is always water, beer and snacks on the beach.
Room: the room is decent, small, after cosmetic repairs. The room has bathrobes and slippers. Replenish water daily. Cleaning so-so. Nobody wipes the dust. Garbage is taken out, I don't notice anything else. The hotel level does not match 5 stars ...3+ or 4 ...
We regret that you bought the tour here on the recommendation of a travel agent. For this money you can choose a hotel of the highest level. Many people are not happy with this hotel. Rating 3.9 is quite true.
for breakfast the same every day. Huge queues for coffee and tea. For lunch there are meat dishes and fish (not very tasty). There is a choice of greens, grilled fish and chicken are prepared for dinner. Chicken is always delicious. From vegetables there is always a watermelon. Melon. Peach. Grapes, plums. Watermelon and melon are not sweet for some reason. I do not get much pleasure from cooked food at the hotel. Some sweets are delicious. There is always a lack of free tables for breakfast or dinner ...
Beach: sunbeds are not enough! ! ! ! ! At 7 am they are all busy, but there are no people. The sea is clean and warm. There is always water, beer and snacks on the beach.
Room: the room is decent, small, after cosmetic repairs. The room has bathrobes and slippers. Replenish water daily. Cleaning so-so. Nobody wipes the dust. Garbage is taken out, I don't notice anything else. The hotel level does not match 5 stars ...3+ or 4 ...
We regret that you bought the tour here on the recommendation of a travel agent. For this money you can choose a hotel of the highest level. Many people are not happy with this hotel. Rating 3.9 is quite true.
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• 11
The hotel was recommended by tour operator TUI. 1. The food is disgusting, there is a lot of food but there is nothing to eat. Either peppered or tasteless. The bartenders have menus, many of them do not know how to cook cocktails, and they cook poorly. 2. The beach is good, sand, the sea is warm. But the beach is small.
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The hotel was recommended by tour operator TUI.
1. The food is disgusting, there is a lot of food but there is nothing to eat. Either peppered or tasteless. The bartenders have menus, many of them do not know how to cook cocktails, and they cook poorly.
2. The beach is good, sand, the sea is warm. But the beach is small. Nearby, a mountain river flows into the sea, so it can be cool for children to swim.
3. The room was cleaned every day. But sometimes it's even too good. They removed the children's silver chain with a cross and a small toy (maybe of course they forgot, but before leaving the room was empty, everything was checked).
4. The staff at the SPA where they take beach towels for the first 2 days imposed on the hamam for money. Massage $20 per person. Forgetting to tell you that you can go for free. To be honest, I didn't even want to go there.
5. No one said anything about the hotel, about what is possible and what is impossible. The only thing they said is that you can buy a tour.
6. Flat cakes that grandma makes on the beach are not always tasty. And they are not worth standing in line for them.
7. Juices from vending machines are just yuppies.
8. In the kids club, the houses are closed.
9. Of the three slides, 2 work, the 3rd is closed for security reasons.
From the pros:
1. Adam in the kids club is attentive, plays well with the kids, and is just a nice person.
2. Clean warm sea.
3. There are adequate people at the reception.
In general, the hotel does not deserve 5 stars at all. I don't know who gave them to them.
1. The food is disgusting, there is a lot of food but there is nothing to eat. Either peppered or tasteless. The bartenders have menus, many of them do not know how to cook cocktails, and they cook poorly.
2. The beach is good, sand, the sea is warm. But the beach is small. Nearby, a mountain river flows into the sea, so it can be cool for children to swim.
3. The room was cleaned every day. But sometimes it's even too good. They removed the children's silver chain with a cross and a small toy (maybe of course they forgot, but before leaving the room was empty, everything was checked).
4. The staff at the SPA where they take beach towels for the first 2 days imposed on the hamam for money. Massage $20 per person. Forgetting to tell you that you can go for free. To be honest, I didn't even want to go there.
5. No one said anything about the hotel, about what is possible and what is impossible. The only thing they said is that you can buy a tour.
6. Flat cakes that grandma makes on the beach are not always tasty. And they are not worth standing in line for them.
7. Juices from vending machines are just yuppies.
8. In the kids club, the houses are closed.
9. Of the three slides, 2 work, the 3rd is closed for security reasons.
From the pros:
1. Adam in the kids club is attentive, plays well with the kids, and is just a nice person.
2. Clean warm sea.
3. There are adequate people at the reception.
In general, the hotel does not deserve 5 stars at all. I don't know who gave them to them.
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• 9
If you live in the North and summer is one week of the year. If you are cold all the time, then this hotel is for you! As this hotel does not have air conditioning. And this is in 40-degree heat and 100% humidity. But there are pluses, you don’t have to spend money on a hammam, because after 12.00 and until 19.
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If you live in the North and summer is one week of the year. If you are cold all the time, then this hotel is for you! As this hotel does not have air conditioning. And this is in 40-degree heat and 100% humidity. But there are pluses, you don’t have to spend money on a hammam, because after 12.00 and until 19.00 you will have a hammam in your room. There is one small elevator in the building with 100 rooms and it is used by both guests and attendants (they carry linen and water for mini-bars in trolleys), so it is unrealistic to wait for it. On the beach, instead of awnings from the sun, as in normal hotels, there are old holey straw umbrellas that do not hide from the sun. The hotel staff is very polite and calm, when you tell them about problems, they smile sweetly, nod their heads, say that everything will be fixed, but they do nothing. All in all, a completely ruined holiday. On this hotel I put 4 black, bold crosses. At Tui, too. Don't spoil your vacation. Do not visit this hotel under any circumstances!! !
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• 10
Bought discount tickets. At full cost, I would be upset at all, but I feel sorry for this money for such a "service". The hotel pulls on 3 stars and that's too much. We arrived in the evening, after 21:00, settled in another room, because ours was busy. The air conditioners don't work. Stuffiness. The view of the sea is also not happy, everything is spoiled by the road from below.
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Bought discount tickets. At full cost, I would be upset at all, but I feel sorry for this money for such a "service". The hotel pulls on 3 stars and that's too much. We arrived in the evening, after 21:00, settled in another room, because ours was busy. The air conditioners don't work. Stuffiness. The view of the sea is also not happy, everything is spoiled by the road from below. To call it the first line by the sea does not turn the tongue.
The hotel is more focused on the Turks. There are many of them here. In the queues at bars and snack bars, Turks are served first of all. Considering that they prevail here, calculate how long you will stand and wait. The beach does not belong to the hotel, that is, it is just a city beach. Rubbish, umbrellas, heads, slippers. This is Adler, but not the beach of a five-star hotel. In the sea itself, there is nowhere for an apple to fall, solid vacationers.
Separately, I want to say about the animation, it's just no. Half-cooked animators hang out around the hotel. Children are simply left to their parents. Instead of resting, they jostle with adults. Toucan turned into Istukan. They don't do anything, I asked about the animation, they told me to go to the play area. Come on, there's nobody there. It's just not a disappointment. It feels like you've just been ripped off.
On the beach, they ask to be photographed with equipment for Aqua aerobics. Report type. We took pictures, packed our inventory and left. You can't bring towels to the beach. They are not, they are after 12 hours.
You will hear the sound of the road instead of the sound of the surf.
I do not recommend it as a family hotel.
They have bird scarers around the perimeter of the hotel. It's a terrible chirp. It is impossible to shoot a video, only a chirring is heard, but not a voice. Take earplugs if you go to the relax zone.
The hotel is more focused on the Turks. There are many of them here. In the queues at bars and snack bars, Turks are served first of all. Considering that they prevail here, calculate how long you will stand and wait. The beach does not belong to the hotel, that is, it is just a city beach. Rubbish, umbrellas, heads, slippers. This is Adler, but not the beach of a five-star hotel. In the sea itself, there is nowhere for an apple to fall, solid vacationers.
Separately, I want to say about the animation, it's just no. Half-cooked animators hang out around the hotel. Children are simply left to their parents. Instead of resting, they jostle with adults. Toucan turned into Istukan. They don't do anything, I asked about the animation, they told me to go to the play area. Come on, there's nobody there. It's just not a disappointment. It feels like you've just been ripped off.
On the beach, they ask to be photographed with equipment for Aqua aerobics. Report type. We took pictures, packed our inventory and left. You can't bring towels to the beach. They are not, they are after 12 hours.
You will hear the sound of the road instead of the sound of the surf.
I do not recommend it as a family hotel.
They have bird scarers around the perimeter of the hotel. It's a terrible chirp. It is impossible to shoot a video, only a chirring is heard, but not a voice. Take earplugs if you go to the relax zone.
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• 5
NOT FOR THE FIRST TIME IN TURKEY, SO THERE IS SOMETHING TO COMPARE WITH ... Good afternoon! I would like to share my impressions about the rest in Turkey from 01.07. 2019 to 08.07. 2019 About the hotel: On the recommendation of an employee of one of the TUI offices, our family chose to stay at the 5* TUI FUN&SUN Miarosa Incekum Beach hotel.
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NOT FOR THE FIRST TIME IN TURKEY, SO THERE IS SOMETHING TO COMPARE WITH ...
Good afternoon!
I would like to share my impressions about the rest in Turkey from 01.07. 2019 to 08.07. 2019
About the hotel:
On the recommendation of an employee of one of the TUI offices, our family chose to stay at the 5* TUI FUN&SUN Miarosa Incekum Beach hotel.
In the big hope that the famously advertised TUKAN children's club operates on the territory and our two children, 2 and 8 years old, will be constantly busy with something, we were prompted to buy a tour to this particular hotel.
But, upon arrival at this hotel, we were faced with outright rudeness and extortion of money by the receptionist. Instead of the words "Welcome" or at least the word "Hello", our communication began with the question "Did you fill out the questionnaire? ". Naturally, we replied that we did not fill it out, since we had just got off the bus at 10 pm with two small children and wanted to get to our room as soon as possible.
The wife asked about a crib for a two-year-old daughter, which was written on the website of this hotel, to which we were told by the receptionist that we would not have any crib and that in general we were sold a standard room in which we were with my wife, mother and two it will be very crowded with small children (they say it is their own fault that you book the same rooms), but you can pay $ 15 per day and get a family room. This whole conversation was accompanied by a rather tense, negative atmosphere on the part of the receptionist, who, with all his appearance and manner of communication, said “how tired of you all are, these Russians are constantly asking for something and even demanding. We have a holiday season, and you are here climb with your bed. " With grief in half, we were still given electronic keys to the room and the whole family moved to the second building where our room was located.
A very friendly rapist boy helped us to bring things, but he didn’t manage to open our number the first and even the second time, because the keys that we were given didn’t work. The rapist opened our room with his universal key, we brought our things and went back to the reception to sort out this issue. At the reception they changed the keys for us and we safely went back to the room. But this time we didn’t manage to get into our room, because the replaced keys didn’t work again. As a result, the receptionist went with us to the room with other keys, which also did not work, and only after he called someone to help with a special programmer device, after 10-15 minutes of torment in the corridor on the floor, our keys suddenly worked , hallelujah! ! !
The unpleasant surprises didn't end there.
After a couple of days, we wanted to drink tea in the room in the evening (fortunately there was a kettle and tea bags), but the kettle did NOT WORK, it just did not turn on. I had to go to the reception along with the kettle at 10 pm to replace it (after all, we arrived at a 5 * hotel, where a priori everything should work and have a pleasant stay in this wonderful country). At the reception, the same employee told me “why did you bring the kettle? ”, because he can’t do anything, but only accept my request for a further replacement of the kettle. To my question "when will it be replaced? " he replied that "they will replace it now", I specified "within an hour? ", I was told that "yes, they will replace it within an hour". As a result, the kettle was replaced two days later, after I applied to the reception a couple of times with this problem, and at that moment, for my luck, there was some kind of technical employee near the reception who gave me information about the need to replace the kettle.
Within an hour, a boy came with another kettle, but he didn't work either. The boy left and an hour later returned, finally with a working kettle.
The curtain in the bathroom did not move well, because even before we moved into the room, she jumped off the roller thanks to which she moves. We are three adults and two small children, so we used the shower quite often and tried to close this curtain with a terrible creak and rattle. But at the request to correct it, at the reception they answered me only with promises, as in the case of the kettle. As a result, at the time of departure from the hotel, no one fixed the curtain.
On the eve of departure from the hotel, a small child stained the sheet of one of the beds, we called the reception with a request to change the sheet, because it was nightfall and we would have to sleep without a sheet. After the fifth call to the reception with the question "when will we change the sheets?
"we received another promise, after which we decided to sleep without a sheet, because there was no strength or desire to go to the reception to deal with this issue. And in the morning we were already flying home.
The guide warned us that if our flight is not rescheduled and we leave the hotel at night, then in the evening we need to warn the reception that lunch boxes with food will be prepared for us, because we do not get breakfast. To call this bun with a piece of pepper and Turkish sausage wrapped in cling film a "lunch box" does not turn your tongue. This is another proof of how the staff and management of this hotel treat their tourists, on whose account they live, as well as their reputation. (photo "lunch box" in the attachment).
About Toucan:
Such a cool concept of TUKAN children's clubs, unfortunately, has remained only a concept.
The club didn’t work on the territory of the hotel, it worked in such a way that not a single child was visible there (perhaps they were sitting in these colorful houses), but looking into a couple of them, we didn’t find any animators or any children there. According to the concept, animators could attract, invite children to this club as they invited to water aerobics, a game of volleyball. But unfortunately, the animators did not show any attention to the Toucan club. Therefore, with a two-year-old child, we went to this club only to swing on the swing for 10 minutes, because the eldest son, who is 8 years old, had nothing to do there. In this connection, the whole vaunted concept of the cool TUKAN children's clubs remained a mystery to us, we did not manage to fully experience it. Although talking with other tourists of the hotel, we came to the conclusion that many who arrived at this hotel fell for TUKAN, and as it turned out, nothing happens there.
About the flight:
We specifically booked the tour in advance, choosing, as it seemed to us, good round-trip tickets to fully relax for 8 days. But a day before departure, we learn that our flight to Antalya was rescheduled from 3 am to 2 pm, which threatened us with the loss of one day of rest. But flying back, we also lost one day of rest, because instead of 8 pm, the flight was moved to an earlier time of 7 am.
Of course, I understand that the planes are charter and it is simply not possible to predict the departure time, because it depends on many factors.
Good afternoon!
I would like to share my impressions about the rest in Turkey from 01.07. 2019 to 08.07. 2019
About the hotel:
On the recommendation of an employee of one of the TUI offices, our family chose to stay at the 5* TUI FUN&SUN Miarosa Incekum Beach hotel.
In the big hope that the famously advertised TUKAN children's club operates on the territory and our two children, 2 and 8 years old, will be constantly busy with something, we were prompted to buy a tour to this particular hotel.
But, upon arrival at this hotel, we were faced with outright rudeness and extortion of money by the receptionist. Instead of the words "Welcome" or at least the word "Hello", our communication began with the question "Did you fill out the questionnaire? ". Naturally, we replied that we did not fill it out, since we had just got off the bus at 10 pm with two small children and wanted to get to our room as soon as possible.
The wife asked about a crib for a two-year-old daughter, which was written on the website of this hotel, to which we were told by the receptionist that we would not have any crib and that in general we were sold a standard room in which we were with my wife, mother and two it will be very crowded with small children (they say it is their own fault that you book the same rooms), but you can pay $ 15 per day and get a family room. This whole conversation was accompanied by a rather tense, negative atmosphere on the part of the receptionist, who, with all his appearance and manner of communication, said “how tired of you all are, these Russians are constantly asking for something and even demanding. We have a holiday season, and you are here climb with your bed. " With grief in half, we were still given electronic keys to the room and the whole family moved to the second building where our room was located.
A very friendly rapist boy helped us to bring things, but he didn’t manage to open our number the first and even the second time, because the keys that we were given didn’t work. The rapist opened our room with his universal key, we brought our things and went back to the reception to sort out this issue. At the reception they changed the keys for us and we safely went back to the room. But this time we didn’t manage to get into our room, because the replaced keys didn’t work again. As a result, the receptionist went with us to the room with other keys, which also did not work, and only after he called someone to help with a special programmer device, after 10-15 minutes of torment in the corridor on the floor, our keys suddenly worked , hallelujah! ! !
The unpleasant surprises didn't end there.
After a couple of days, we wanted to drink tea in the room in the evening (fortunately there was a kettle and tea bags), but the kettle did NOT WORK, it just did not turn on. I had to go to the reception along with the kettle at 10 pm to replace it (after all, we arrived at a 5 * hotel, where a priori everything should work and have a pleasant stay in this wonderful country). At the reception, the same employee told me “why did you bring the kettle? ”, because he can’t do anything, but only accept my request for a further replacement of the kettle. To my question "when will it be replaced? " he replied that "they will replace it now", I specified "within an hour? ", I was told that "yes, they will replace it within an hour". As a result, the kettle was replaced two days later, after I applied to the reception a couple of times with this problem, and at that moment, for my luck, there was some kind of technical employee near the reception who gave me information about the need to replace the kettle.
Within an hour, a boy came with another kettle, but he didn't work either. The boy left and an hour later returned, finally with a working kettle.
The curtain in the bathroom did not move well, because even before we moved into the room, she jumped off the roller thanks to which she moves. We are three adults and two small children, so we used the shower quite often and tried to close this curtain with a terrible creak and rattle. But at the request to correct it, at the reception they answered me only with promises, as in the case of the kettle. As a result, at the time of departure from the hotel, no one fixed the curtain.
On the eve of departure from the hotel, a small child stained the sheet of one of the beds, we called the reception with a request to change the sheet, because it was nightfall and we would have to sleep without a sheet. After the fifth call to the reception with the question "when will we change the sheets?
"we received another promise, after which we decided to sleep without a sheet, because there was no strength or desire to go to the reception to deal with this issue. And in the morning we were already flying home.
The guide warned us that if our flight is not rescheduled and we leave the hotel at night, then in the evening we need to warn the reception that lunch boxes with food will be prepared for us, because we do not get breakfast. To call this bun with a piece of pepper and Turkish sausage wrapped in cling film a "lunch box" does not turn your tongue. This is another proof of how the staff and management of this hotel treat their tourists, on whose account they live, as well as their reputation. (photo "lunch box" in the attachment).
About Toucan:
Such a cool concept of TUKAN children's clubs, unfortunately, has remained only a concept.
The club didn’t work on the territory of the hotel, it worked in such a way that not a single child was visible there (perhaps they were sitting in these colorful houses), but looking into a couple of them, we didn’t find any animators or any children there. According to the concept, animators could attract, invite children to this club as they invited to water aerobics, a game of volleyball. But unfortunately, the animators did not show any attention to the Toucan club. Therefore, with a two-year-old child, we went to this club only to swing on the swing for 10 minutes, because the eldest son, who is 8 years old, had nothing to do there. In this connection, the whole vaunted concept of the cool TUKAN children's clubs remained a mystery to us, we did not manage to fully experience it. Although talking with other tourists of the hotel, we came to the conclusion that many who arrived at this hotel fell for TUKAN, and as it turned out, nothing happens there.
About the flight:
We specifically booked the tour in advance, choosing, as it seemed to us, good round-trip tickets to fully relax for 8 days. But a day before departure, we learn that our flight to Antalya was rescheduled from 3 am to 2 pm, which threatened us with the loss of one day of rest. But flying back, we also lost one day of rest, because instead of 8 pm, the flight was moved to an earlier time of 7 am.
Of course, I understand that the planes are charter and it is simply not possible to predict the departure time, because it depends on many factors.
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Check in went well, had to wait a few hours. The rooms are clean, good, everything is done. The food is normal. The hotel is on the first line, it was a big plus. The area itself is beautiful. There are shops outside the hotel. The guide offered us excursions, but we did not use them. There was nothing special that could surprise in the hotel.
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Check in went well, had to wait a few hours. The rooms are clean, good, everything is done. The food is normal. The hotel is on the first line, it was a big plus. The area itself is beautiful. There are shops outside the hotel. The guide offered us excursions, but we did not use them. There was nothing special that could surprise in the hotel. Considering the value for money, the hotel is 10 points out of 10.
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