Alan Xafira Deluxe Resort & Spa 5*– Reviews

27
Rating 3.910
based on
27 reviews
№297 in the hotel rating Alanya
7.6 Rooms
6.5 Service
6.8 Cleanliness
6.3 Food
7.3 Amenities
The hotel is located next to the town of Avsallar, 600 meters from its private beach, with a free shuttle service every 15 minutes. The hotel was opened in 2014. Consists of one 9-storey main building and eighteen 3-storey Garden Family. The hotel has several swimming pools, a water park for children and adults. Two-room suites are convenient for large families with children. The hotel is suitable for family and youth recreation.More →
аватар _873127
 •  traveled 1 year ago
Rating 1.0
Everything is bad, the rooms are very dirty, it stinks of urine, the food is not tasty, the restaurant stinks a lot, the food and drinks are of the lowest quality, there is no animation as such, the elevators in general are not working, I do not advise anyone to go there, we were really looking forward to the day of departure! Only the sea is beautiful, clean. … More ▾ Everything is bad, the rooms are very dirty, it stinks of urine, the food is not tasty, the restaurant stinks a lot, the food and drinks are of the lowest quality, there is no animation as such, the elevators in general are not working, I do not advise anyone to go there, we were really looking forward to the day of departure! Only the sea is beautiful, clean.
аватар aa-gord.34
 •  traveled 3 years ago
Rating 8.0
We liked the rest, the hotel is huge, beautiful! Rooms are clean and well maintained! The food is super, for lunch or dinner they give fish, grilled chicken skewers, soups, salads, vegetables, fruits, whatever your heart desires)) you can also eat near the pool, as well as on the sea! If you come to this hotel, try tortillas at the bar near the pool, they are simply divine, for those who like to drink in the evening, there are many bars (also a huge selection of drinks). … More ▾ We liked the rest, the hotel is huge, beautiful! Rooms are clean and well maintained! The food is super, for lunch or dinner they give fish, grilled chicken skewers, soups, salads, vegetables, fruits, whatever your heart desires)) you can also eat near the pool, as well as on the sea! If you come to this hotel, try tortillas at the bar near the pool, they are simply divine, for those who like to drink in the evening, there are many bars (also a huge selection of drinks). The only negative of this hotel is that the animation is weak, there is a show in the amphitheater and then a small disco by the pool, but only Turkish songs are always on! Animators are not needed at all here in the morning they will spend something around the pool, and then they walk all day, in the evening they are also of no use !! ! You have to entertain yourself or go to the club! And if you are going on an excursion, then know that you should not buy them from the guide Milyas! Instead of the stated 2-hour drive to the excursion site, you will drive 4-5 hours.
And we really liked the hotel.
аватар Kseniya03031982
 •  traveled 3 years ago
Rating 10.0
Stayed as a family with two children. We settled at no extra charge as soon as we arrived at the hotel, earlier than stated in the rules. Room overlooking the garden, mountains. The room is large, clean, there were not all sets of towels - but immediately everything was decided. The next day, an appointment was made with the guide. … More ▾ Stayed as a family with two children. We settled at no extra charge as soon as we arrived at the hotel, earlier than stated in the rules. Room overlooking the garden, mountains. The room is large, clean, there were not all sets of towels - but immediately everything was decided. The next day, an appointment was made with the guide. Here is the dissatisfaction - the operator Tui !! ! It seems that the task is to make excursions. Questions about the hotel - answered briefly, with displeasure. At the same time, some guides of other tour operators took their tourists around the hotel and showed what was where. We had to find out for ourselves.
The room was cleaned well, but if you leave a dollar - better, the floors were rubbed to a shine, plus fresh flowers on the bed. Nice!
Food - loved it! 2 times in total got for lunch, both - grilled fish, very tasty. Fruits - grapes, pears, apples of several varieties, watermelon, oranges. Meals at the hotel around the clock. Even at night - tipsy and hungry tourists could have a bite to eat. Pizza, gozlime, shawarma, burgers, fries - all near the pools. My husband said - I would live here!!!
Alcohol - there is champagne, wine is also not bad, beer is good, we don't know the rest, we haven't tried it.
The pools are clean, there are enough sun loungers for everyone, the water park was pleasant, the children are delighted.
Animation - a children's disco is held by a phlegmatic girl, well, that's it. With a face - "how did you all bother me. " After that there were always good level invited artists, except for the day when they held a lottery and karaoke.
The biggest negative is the beach from this hotel. Dirty, small. But, if you go to the left about 20 meters, the clear sea, few people - great!
In general, we were satisfied with the rest! There were, of course, nuances - but this is a question more for tourists, and not for the hotel. Definitely, someday, we'll be back!
Утро начинается с Мохито Очень вкусный тортик. Кондитерам Алан Ксафира Браво!
аватар Vigovskaya.alina
 •  traveled 3 years ago
Rating 8.0
Of all the proposed fives, this hotel was the most inexpensive. Many hotels are more expensive, looked worse and older, so we decided to go to Xafira. Beautiful, modern, large area, gorgeous pools! Everything is fine in the rooms, the beds are comfortable, clean, maybe a little repair is not fresh, but we are not a housing commission! )) The food is modest, no frills, but there is a lot of everything - vegetables, herbs, cheeses, fish, chicken, beef, grilled meat is verydelicious! Gozleme cakes in two places near the pools, excellent. … More ▾ Of all the proposed fives, this hotel was the most inexpensive. Many hotels are more expensive, looked worse and older, so we decided to go to Xafira. Beautiful, modern, large area, gorgeous pools! Everything is fine in the rooms, the beds are comfortable, clean, maybe a little repair is not fresh, but we are not a housing commission! )) The food is modest, no frills, but there is a lot of everything - vegetables, herbs, cheeses, fish, chicken, beef, grilled meat is verydelicious! Gozleme cakes in two places near the pools, excellent. The pizza is very good. Ice cream for free. Any alcohol, for every taste. Cocktails are delicious in the Lobby. Fruits are not tasty, oddly enough (. Administration, what's with your watermelons?? ? For the first time I see such not sweet ones! Pears are like paper! No cherries, no strawberries, no peaches! This is very embarrassing for Turkey, the country of fruits. The sea is dirty. Apparently, because of the fine sand, but so warm! We are happy with everything except the fruit!
аватар fedorin1
 •  traveled 4 years ago
Rating 7.0
The lobby looks very nice and pretentious, the territory is small, everything is also beautiful. But the rooms are rustic, but the condition was good. You have to walk to the sea, not far. People say that this is a hotel for girls who want to meet Turks. And the administration welcomes. No complaints about food. … More ▾ The lobby looks very nice and pretentious, the territory is small, everything is also beautiful. But the rooms are rustic, but the condition was good. You have to walk to the sea, not far.
People say that this is a hotel for girls who want to meet Turks. And the administration welcomes.
No complaints about food.
аватар t.sinitsyna
 •  traveled 5 years ago
Rating 3.0
I stayed at this hotel with my family (2 adults and 2 children). The hotel does not pull at 5 at all))) There is a lot of food, but it is not tasty, there are not enough utensils in the dining room... they were constantly looking for clean utensils, the hotel put up a lot of beautiful photos of confectionery, seafood, but in fact there was none of this. … More ▾ I stayed at this hotel with my family (2 adults and 2 children). The hotel does not pull at 5 at all))) There is a lot of food, but it is not tasty, there are not enough utensils in the dining room... they were constantly looking for clean utensils, the hotel put up a lot of beautiful photos of confectionery, seafood, but in fact there was none of this. We signed up for the Ala Carte Sea Restaurant. . . but it would be better if we didn't do this)) We need to sign up 4 days in advance!!!
Animation no for children in the evenings 15 minutes and all.
Good hookah for $14, they don't know how to make cocktails, but a gin and tonic will do. Great spa for $25. For the Internet you pay 10 dollars from each device!! ! Room cleaning is carried out daily 5+
Well, there’s nothing to say about the beach... I haven’t seen such sunbeds for a long time))) and everything is beautiful in the photo.
We will not go to this hotel again, we were lucky we took it at a discount, but also not cheap. If you knew for this money you could go to Cyprus or Greece.
аватар Elena_35
Rested with my husband and children, the hotel looks beautiful. Rooms are clean, everything you need is available. The biggest disadvantage of this hotel is the lack of soundproofing, the neighbors go to the shower, it seems that in yours. And so the hotel is not bad, the food is excellent, fruits, sweets, meat, fish, poultry. … More ▾ Rested with my husband and children, the hotel looks beautiful. Rooms are clean, everything you need is available. The biggest disadvantage of this hotel is the lack of soundproofing, the neighbors go to the shower, it seems that in yours. And so the hotel is not bad, the food is excellent, fruits, sweets, meat, fish, poultry. The beach is bad, the sea is dirty.
аватар Olga_Berlin
 •  traveled 6 years ago
Rating 2.0
Just returned from this hotel. Rested from May 1 to May 8.2019. On the day of departure, that is, on May 8, they discovered that a gold pendant with a diamond was missing from the bedside table (they were removed on the day of arrival, as they visited the sauna and massage daily). We turned to the reception in the morning to the hotel managers (Mansur and Sinan) we were told to come in an hour, they came in an hour and they said to come in another 1. … More ▾ Just returned from this hotel. Rested from May 1 to May 8.2019. On the day of departure, that is, on May 8, they discovered that a gold pendant with a diamond was missing from the bedside table (they were removed on the day of arrival, as they visited the sauna and massage daily). We turned to the reception in the morning to the hotel managers (Mansur and Sinan) we were told to come in an hour, they came in an hour and they said to come in another 1.5 hours, supposedly they are watching a video of who came in and left the room. Approached another 1.5 hours later, in the rudest form, it was said that if we want to call the police, we need to pay for the services of an interpreter in the amount of 100 euros, we must call a taxi ourselves and get to the police 15 km. We insisted that the police be called to the hotel, because in the evening we had a flight and transfer to the airport, to which the senior manager of the hotel, bulging his eyes, yelled in our face that we ourselves were to blame for everything, that we did not put precious things in the safe. The manager, in particular Mansur, was clearly not interested in resolving our situation, so he was sitting on his mobile phone with a blank look, when I said that I would definitely write a review and tell you what was happening in this hotel, he began to threaten that if the police arrived, they would not let us out of the country . They didn’t even bring us a single word of apology, they just got rude, not to mention some kind of support in resolving our situation. Complete incompetence, rudeness, unprofessionalism and simple human rudeness.
аватар tatyanamenshik
 •  traveled 6 years ago
Rating 8.0
Rested with a young man in this hotel in October 2018. The hotel certainly does not pull on 5ku, but in general they were satisfied with the rest. We went with the company Anex tour, to go to the hotel from the airport is still quite far, more than 2 hours. Check-in had to wait a couple of hours, because. arrived at the hotel in the morning. … More ▾ Rested with a young man in this hotel in October 2018. The hotel certainly does not pull on 5ku, but in general they were satisfied with the rest. We went with the company Anex tour, to go to the hotel from the airport is still quite far, more than 2 hours. Check-in had to wait a couple of hours, because. arrived at the hotel in the morning. The room was nice, spacious, everything in the room was clean and tidy. They picked up every day. I liked that the staff was very polite and friendly. The hotel area is very small, the hotel itself is beautifully decorated. The beach is far away, a small and very poor entrance to the sea, so we sunbathed mainly by the pool, there were always enough sunbeds. The animation is not very intrusive, during the day they entertain and arrange evening shows. I liked the restaurant, the food was tasty and varied. We decided to go on excursions, ordered them at home, via the Internet. We went on a sightseeing tour of Alanya and the green canyon, we were delighted, amazing views, very beautiful landscapes. The guide spoke very well about Alanya and was very interesting.
аватар omel.2006
 •  traveled 6 years ago
Rating 3.0
We chose a hotel for a long time, and yet we chose Xafira Deluxe Resort & Spa 5! Please note 5 stars that are even out of the question! the price was attractive and, of course, I was impressed by the hotel's area) pluses: a beautiful hotel! Cheerful animation team, but for 11 days every other day everything is the same. … More ▾ We chose a hotel for a long time, and yet we chose Xafira Deluxe Resort & Spa 5! Please note 5 stars that are even out of the question! the price was attractive and, of course, I was impressed by the hotel's area) pluses: a beautiful hotel! Cheerful animation team, but for 11 days every other day everything is the same....everything, the pluses are over... chicken!! ! I don’t even want to discuss olives in which one could find someone’s gnawed bone, probably left over from dinner: (((this is such a horror...
The dishes just lie on the table for dinner, often dirty knives, forks with yesterday's leftover cake or something like that. 2. The service is just at such a high level that even words cannot describe! All with dissatisfied faces, bartenders generally hate the whole world, so that they pour not just whiskey, but some kind of cocktail, you need to talk and ask for 10 minutes, when you ask to make coffee, it comes to hysterics with gestures. In general, the girl in the reviews wrote that the staff behaves as if you came at their expense, very rightly noticed !! ! 3. the beach is generally a separate issue, when you get to the beach it seems that you are in a cat's tray, and it's completely used! I won’t even discuss this cliff and the stones that are there instead of the shore, but the deck chairs on each other’s heads are covered in blue oilcloth, like in an operating room! Everything is under a canopy, which actually cannot be removed, i. e. for those who like to sunbathe, there are, well, somewhere around 8 trestle beds on a separate meter on the ground. 4. Cleaning the rooms is a separate issue, so that on the fourth day they change the bed, which, in theory, is changed every other day according to the plan, it was necessary to make a scandal, towels are brought with stains, dirty to horror, the floor is wiped once a day. 5. Animation is danaaya, the same thing every single day, evening show until 22 and then like a disco on the -2 floor, indoors without air conditioning!!! ! Attention! The hotel is designed for 3000 rooms, with 1 diso hall without air conditioning!! ! So the animation has additional income from tourists by transversing to the nearest disco and back, for $ 10. Even vacationers last year at the hotel say that the level of service and food is completely different compared even to 2017. In general, if you want to spoil your vacation like saving money, then go there, but it's definitely not worth it !!! ! By the way, for alcohol there are only local drinks, nothing else!! !
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avatar Nashebudushee15
Tell me please, we are going to this hotel with children, there is a football field on the beach, to whom does it belong? We really need it during the holidays. Thanks
7 years ago  •  4 subscribers 3 answers
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Отель расположен рядом с городом Авсаллар, в 600 метрах от собственного пляжа, бесплатный трансфер до которого предоставляется каждые 15 минут. Отель был открыт в 2014 году. Состоит из одного 9-этажного главного здания и восемнадцати 3-этажных Garden Family. На территории отеля несколько бассейнов, аквапарк для детей и взрослых. Двухкомнатные номера удобны для размещения больших семей с детьми. Отель подходит для семейного и молодежного отдыха.

Location Отель расположен в 2 км от п. Конаклы, в 15 км от центра Алании, в 50 км от г. Сиде, в 60 км от аэропорта Газипаша, в 100 км от аэропорта г. Анталия, в 110 км от центра г. Анталия.
Description of the beach Собственный песчано-галечный пляж в 600 м от отеля (проход через дорогу по подземному переходу). Курсирует шаттл на пляж, каждые 15 минут, бесплатно. Протяжённость пляжа — 100 м, заход в море: пологий, галька. Пляжные полотенца — бесплатно (обмен полотенца в течение дня, платно). Душ, спасатель, кабины для переодевания. Снэк-бар на пляже.
  • 3rd and beyond
  • private beach
  • sand and pebble beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, камера хранения багажа, услуги фотографа, услуги по глажке одежды, факс/ксерокопирование, Wi-Fi в лобби (бесплатно), интернет-кафе (платно), 1 конференц-зал, 750 м2, на 1000 чел, ТВ-салон, магазины, 1 основной открытый бассейна с пресной водой, без подогрева, площадь 3883 м2 (глубина 140 см) и 1 открытый бассейн 310 м2 (глубина 140 см) для гостей вилл, аквапарк 180 м2 (7 горок), 1 крытый бассейн с пресной водой, (с подогревом и с джакузи, работает в зимний период), площадь 300 м2 (глубина 140 см), у бассейна зонтики, шезлонги, матрасы и полотенца: бесплатно.

Рестораны и бары:

Основной ресторан — шведский стол, есть диетическое и вегетарианское меню (бесплатно).

4 ресторана a la carte: итальянский, турецкий, рыбный, BBQ Grill — по предварительной записи; за неделю проживания посещение одного из ресторанов — бесплатно.

Лобби-бар 08:00 -02:00.

Бар у бассейна 10:00-00:00.

Бар на пляже 10:00-17:00.

Aqua Bar 10:00-17:00.

Диско-бар 23:00-03:00.

Снэк Бар 11:00-17:00.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • business center
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • currency exchange
  • payment by payment cards
  • the hotel doesn't accommodate men without women
For kids Открытый детский бассейн, 75 м2 (глубина 40 см), секция для детей в крытом бассейне, 10 м2 (глубина 35 см), 2 водные горки для детей, мини-клуб (4–12 лет), детская анимация на русском языке, детская коляска (платно, по наличию), детское меню (обед, ужин), детские стулья в главном ресторане.
  • children's swimming pool
  • playground
  • kids club  FREE 
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot
Entertainment and sports Бесплатно: софт-анимация на русском языке, живая музыка, турецкий вечер (1 раз в неделю), амфитеатр, дартс, пляжный волейбол, баскетбол, аквааэробика, бочче, дискотека (крытая) Платно: массаж, парикмахерская, боулинг, освещение теннисного корта, теннисные мячи и ракетки, игровая комната (бильярд, шахматы, аэрохоккей, видеоигры), все виды водного спорта на пляже. Аквапарк бесплатно 180 м2: 5 горок для взрослых, 2 горки для детей. Часы работы 10:00-12:00 /14:00-16:00 (находится через дорогу, по подземному переходу).
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • basketball playground
  • bicycles for rent
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • disco club  FREE 
  • animation
Description of rooms

В отеле 804 номера. Номера расположены в главном 9-этажном здании и 18-ти 3-этажных виллах.

In the rooms

Центральный кондиционер, LCD-телевизор, спутниковое ТВ, электронный сейф (бесплатно), Wi-Fi (платно), телефон (платно), мини-бар бесплатно (безалкогольные напитки в день заезда, пополнение ежедневно только водой и содовой), ванная комната, фен (бесплатно), туалетные принадлежности, балкон, диван-кровать. Уборка номера: ежедневно, смена белья: 2 раза в неделю, смена полотенец: ежедневно, room service: круглосуточно (платно).

  • bath / shower
  • hair dryer  FREE 
  •  FREE 
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • phone $
  • internet wi-fi $
  • balcony/terrace
  • jacuzzi (not in all rooms)
  • swimming pool (not in all rooms)
The address Türkler, Alanya, Antalya, Turkey
Phones: Tel: +90 242 537 65 61
Fax: +90 242 537 65 62
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. У отеля собственный песчано-галечный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол. Для активных туристов есть прокат велосипедов (платно). В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).