отношение к туристам attitude towards tourists

Just returned from this hotel. Rested from May 1 to May 8.2019. On the day of departure, that is, on May 8, they discovered that a gold pendant with a diamond was missing from the bedside table (they were removed on the day of arrival, as they visited the sauna and massage daily). We turned to the reception in the morning to the hotel managers (Mansur and Sinan) we were told to come in an hour, they came in an hour and they said to come in another 1.5 hours, supposedly they are watching a video of who came in and left the room. Approached another 1.5 hours later, in the rudest form, it was said that if we want to call the police, we need to pay for the services of an interpreter in the amount of 100 euros, we must call a taxi ourselves and get to the police 15 km. We insisted that the police be called to the hotel, because in the evening we had a flight and transfer to the airport, to which the senior manager of the hotel, bulging his eyes, yelled in our face that we ourselves were to blame for everything, that we did not put precious things in the safe. The manager, in particular Mansur, was clearly not interested in resolving our situation, so he was sitting on his mobile phone with a blank look, when I said that I would definitely write a review and tell you what was happening in this hotel, he began to threaten that if the police arrived, they would not let us out of the country . They didn’t even bring us a single word of apology, they just got rude, not to mention some kind of support in resolving our situation. Complete incompetence, rudeness, unprofessionalism and simple human rudeness.