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Tell me how to return the money from the company Larussia Tour? At first they were fed "breakfasts", but now they turned off the phones, turned off the site, left the office. How can we act?
Tell me how to return the money from the company Larussia Tour? At first they were fed "breakfasts", but now they turned off the phones, turned off the site, left the office. How can we act?
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Answers • 11
I see two options. if there is an agreement between you and TA in hand:
1. If you know the Tour Operator from whom you wanted to fly, contact them and try to resolve this issue, but this is unless, of course, the travel agent has transferred the money.
2. Apply to the Court.
1. If you know the Tour Operator from whom you wanted to fly, contact them and try to resolve this issue, but this is unless, of course, the travel agent has transferred the money.
2. Apply to the Court.
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answered 4 years ago
Friends had a similar situation (TA did not survive covid problems and closed). But the director herself notified her tourists and transferred them, together with TO, to other TAs. In your case, everything is very suspicious and somehow not very decent. it is possible that the money was not transferred to the tour operator with all the consequences.
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answered 4 years ago
I join the advice to talk with the operator, perhaps the agent paid them money. Court is also an option, but if it is LLC Horns and Hooves, it is unlikely that anything will be returned.
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answered 4 years ago
Sounds like your first step is to contact the police. Given the name of the company and its behavior, I am 100% sure that the tour operator did not see money from them and it is not a fact that he even knew about their existence. This is outright fraud. And then along the chain. If you first go to court, then you can rest against the fact that in general there is no such legal entity anymore. Now we need the police to look for living persons from this chain. Well, look for the same victims as you, together there are more chances, although it is not difficult to plant people, but it will be almost impossible to return the money.
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answered 4 years ago
The fact is that 5 months ago they made a tour on account of part of the money, but what is the fate of the second half is now unclear
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answered 4 years ago
When you buy a tour, you sign a contract. The contract includes a tour operator. Call the tour operator. There is nothing difficult. And if this is Biblio Globus, then in general you can independently check on the operator’s website by the reservation number
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answered 4 years ago
What exactly is in the contract? writing to the police is also not an option, since it is unlikely that they will engage in petty fraud, but will report back with replies
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answered 4 years ago
In the contract.. Obligations of the parties. And if there is pre-trial regulation (claims) .. Is there a company in the register of legal entities .. it’s easy to check .. According to the code of the ZKPO (free of charge of the Ministry of Justice) ..
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answered 4 years ago