Question about hotel Grand Jomtien Palace 3*

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Is it possible to change the room to another (better) one upon arrival?
Hello! We are traveling as a couple in January. Is it possible to exchange the standard for a better room with a better view upon arrival? Does the hotel take a reward for this? Thank you!
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4 subscribers  • asked 2014-11-2810 years ago
Answers  •  6
аватар Amir1
Unfortunately, we do not have Turkey or Egypt. When requesting to change the room category, you will be charged the full cost of the new room, and at the hotel price.
аватар Pachok
It all depends on the hotel. We repeatedly changed the room to a room of a higher category, refusing breakfast :)))
аватар pens2012
If there are rooms, of course they will change. You just have to pay the difference in room rates for the entire stay. According to the price of the hotel.
аватар Amir1
Pachok. This is if you booked a room on the hotel website or on the Thai booking system. Then this is still possible, because then the hotel itself issues the number. But tourists mostly travel on package tours from tour operators. And if the number was issued by the tour operator from its quota, then the hotel cannot change this number to another without the permission of the owner of this quota. Especially to give your number for a minimal surcharge. The rooms purchased by tour operators and the rooms managed by the hotel are completely different things and cannot be exchanged with each other. And the tour operator will not exchange the room for the highest category either, because all the rooms are usually sold to tourists. But if you want to change the room, then you need to talk not with the hotel, but with the tour operator. And it's difficult. Transfer and excursion guides do not solve this. You need to go to the office of the tour operator.
аватар Pachok
Yes, there was a reservation through agoda.
аватар shiripnimbueva
Yes, if there are places. In July we had such a situation, we changed the room in another building without additional payment.
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