A story about an unsuccessful bathing day at GTK Hot Keys

Written: 11 january 2011
Travel time: 10 january 2011
Your rating of this hotel:
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from 10
Hotel ratings by criteria:
Service: 2.0
They wanted to spend the last day (01/10/2011) of the New Year holidays in Goryachichi Klyuchy, take a steam bath with brooms, plunge into the hole, BUT IT DID NOT WORK. I'll explain why.
On the official website, we looked at the prices for baths and, taking into account the fact that New Year's prices (which are 2 times more expensive than the usual 880 rubles against 1.720 rubles) are valid until January 09.2011, we boldly booked a bath for January 10, while by phone ( 49231.24-000 asked again the cost of one hour of the bath, to which we were told 1000 rubles (why 1000 rubles is not clear), but that suited us.
Arriving on 01/10/11. in Hot Keys with the hope of taking a steam bath, we are told that New Year's prices are valid until the end of the holidays (that is, until January 10 inclusive), when asked why we were told other prices when booking the bath, which corresponded to the information located on the official website. We were told that they do not know who could say this (although the bathhouse was booked), and their website does not work at all. In general, we didn’t hear any answer that lends itself to sound logic, and what kind of logic can there be when you need more bob from customers in all ways

pull out, regardless of their image and the information published on their own website (apparently they initially forgot that January 10.2011 is also a day off).
Conclusion. DO NOT BELIEVE THE INFORMATION POSTED ON THE OFFICIAL SITE
WHEN BOOKING BY PHONE, YOU CAN ALSO BE SCAM.
For ourselves, we concluded that if you do not want to spoil your nerves and lose time, DO NOT BOOK A BATH IN HOT SPRINGS.
In addition, no one even apologized to us for all these terrible inconveniences.
I don’t go to such a bath again and I don’t advise my friends.
P. S. By the way, on January 11, on the same official website, information on New Year's prices remained the same for baths until January 09, and for hotel rooms until January 08.
Translated automatically from Russian. View original
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