4 star horror in Suzdal!

Written: 8 march 2011
Travel time: 1 — 7 march 2011
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Reviews on the site of course download! Not a single negative, so I have something to tell fans of Russian extreme sports! Yes, yes, "Hot Keys" refers to just such a place. Gorgeous scenery for the film "Tsar" (Shchurovo Settlement), wonderful invited artists for the celebration of Maslenitsa, a chic Siberian bath - this is where the positive emotions end. . . The fact is that "Hot Springs" is probably so called because there is no cold water in principle. We "rested" with a company of 15 people for 3 holidays, all "scalded" by a marvelous rest. I'll start in order, rented 4 rooms (double) for 3700 rubles per night, 1 room for 6700 rubles / day (3-bed) and 1 for 8000 rubles / day (two-room two-level "LUX"). 1- Faucets in the hotel allow you to set the water for only 1 minute, after that they live their lives. To wash at a comfortable temperature is not possible, only a contrast shower. Either boiling water or chilling water. You especially catch the buzz when you lather your head! You can’t wash yourself, you can’t wash your children at all! This also applies to rooms for 8000 per day! 2- Drown in the rooms- for slaughter! On the third floor in double rooms - skylights, it is not possible to ventilate the room. There is a gas chamber in the corridors! A narrow staircase with paintings on the walls that you are afraid to touch. 3- Breakfast in the restaurant! This is a different song!! ! All 3 breakfasts were according to the same scheme: they went out to have breakfast by 10 am. First of all, they went to bow to the bar, so that they would tear off a coupon for breakfast. Then it was necessary to find a table free from dirty dishes, remove the uneaten grubs by the previous eaters, after a 15-minute wait, find out from the “waiter” whether this table is being served and wait another 15 minutes. When patience ran out, we decided to approach the administrator with the question: “can I help you catch food? ” - "RESTAURANT" is designed for 80 service people, and you are "poorly sick" more than 200 - so we can’t cope - the Hotel Administrator answers. It would be easier for them and for the guests if they arranged a Swedish table, at least with those products that do not spoil - bread, jam in bags. In boilers, boiling water is loaded with scale !! ! And this is in a hotel, on the facade of which 4 stars flaunt !! ! 4- We also dined in the hotel restaurant - everyone had an upset stomach! They waited for the bread, as if they themselves baked it in the ovens of the hotel! 5- Room service - not provided! I ordered chicken broth from my room by phone, I went to the restaurant myself and waited 15 more for it to be taken out! I had to ask the girls to cover the plate with something. But they clearly know that you need to take a deposit for dishes - 200 rubles! 6- "Siberian bath" - a steam room is cool, on the second floor there is a double leather bed - apparently for lovers of sadomas. There is no telephone in the bath! There are no slippers! They could have warned that it is necessary to take water with you, so that there is no dehydration of the body! I also recommend bringing a kettle and cups with you! The cost of the service is 300 rubles per person / hour! Real bath for 5-6 people. 1 shower! In winter, you can’t go down to the ice-hole - there is ice on the steps! 7- Departure from the hotel! Please note that you must hand over the room to the hotel representative personally, otherwise you may find yourself in the following situation: when leaving through the barrier, you will be asked to go to the reception, and there you will become the owner of the towel you soiled for 480 rubles !! ! It is not possible to prove that it was not me who soiled the towel at the reception! There was no acceptance certificate from even the cleaning lady, who was busy with another room! To sum up: we will go to Suzdal more than once, but I don’t even go to the Hot Keys hotel, and I don’t advise anyone. It does not correspond in terms of service level to the category for which it claims!
Translated automatically from Russian. View original