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I booked a hotel room through the website, paying the full cost, but due to the visa not being ready to fly to the hotel, I could not return the money, if the fault here is not only mine, but also my aunt's. in this case, the site that did not provide all the necessary information. The hotel, despite my requests for penalties, as expected, does not make contact. How to get a refund
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Answers • 9
Almost impossible. The hotel is completely uninterested in your visa problems. This is the pitfall of self-organization of travel. If there was an agreement with TA in which they take care of visa processing and hotel reservations, there would be much more chances for a refund. Although ... go for it, good luck to you!
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answered 13 years ago
The court will not help! The fault is purely yours, you did not provide all or provided the documents necessary for obtaining a visa late. You do not disclose the fault of third parties, what information the site did not provide you? And what kind of site? arrived. This underwater stone would not exist if you insured yourself against not leaving. It is difficult to give advice, if not all the information.
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answered 13 years ago
I'm not saying that the court will help - it will JUDGE who is right. Indeed, it is difficult to assess the situation on such superficial information. At least, if this does not help in the sense of "the money will not be returned", so at least the tourist will know that it was he who was wrong - he will calm down, spit and move on.
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answered 13 years ago
The question is that I do not demand the return of all the money. Let them apply some fines, as expected, but depriving me of all the money for a vacation that I did not even use is at least simply not fair. After all, it is possible to somehow resolve this issue mutually, but they just wait for time for the rest time to come out and do not even try to get in touch with me
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answered 13 years ago
Here's how to answer you without complete information. After all, you should have known what sanctions would be imposed on you if your trip was disrupted, for any reason, you have the fault of some site along with the consulate. I don’t want to guess, I repeat, you need to insure against recognizance, in this case the insurance company would return the money. The hotel has nothing to do with it. He defended his interests!
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answered 13 years ago
AlisaP is absolutely not the fault of the hotel or the vendor that booked the hotel for you. Each site has the conditions for booking a hotel and you know there is such a saying, ignorance of the law, well, you know further. You had to make a refund if you saw that you were late with visas. bo to prove or ask. And regarding the self-booking of your trip, let the fans of the tourfier not tell you, he himself booked cruises on American sites and the hotel a large number more than once, it always turned out well and more than once. As I understand it, you did not receive a visa, I If I were you, I would be more worried about how to resolve the issue with the refusal than trying to return the money from the hotel. And if there are problems with booking, there is a forum for this, otherwise most of the questions are what is the weather like or is there a night vase for the child in the hotel.
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answered 13 years ago
to germiy! It’s kind of chaotic, but I understand, I hope alisa understood too. I understand that you are a supporter of independent tourism, like me, and you just need to read the booking site and how to study the conditions, how to make a refund. And on a visa, if alisa was refused, and not just received it too late, it’s much worse here.
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answered 13 years ago
AlisaP try to go to the bank and write an application for a refund. The hotel cannot take your money. They don't have your card and they don't have your signature. You must request a refund from the bank. the service was not provided and in any court you must win.
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answered 13 years ago
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