Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
5.0
Cleanliness:
7.0
Food:
7.0
Amenities:
7.0
We rested from 05/12/18 to 05/14/18. Feelings remained doubtful 50/50 We can say that we went to Anapa on business, took our children with us . . Because the weather is not quite summer, we decided to stay at this hotel because "all inclusive" . We booked 2 rooms "standard" 1 building. I liked the rooms, new by European standards, 4 towels, bathrobes, disposable slippers, a hairdryer, a kettle, tea accessories, bath accessories (washing). The main food is a buffet, but a very limited number ( given that there were very few guests, we rarely crossed paths with anyone, we had enough). All menus and the remaining food are transported to "intermediate meals" I don't know if this is good or bad... Well, if you are late for the main meal, you can eat at the bar food. Poor sweets (cakes, cakes rolled from 12.05 lunch, dinner and breakfast 13.05 (until unknown), until they received a remark, I didn’t dare to give children... ), sausage, cheese are winded. The quality of cooked dishes and basic products is good. Alcohol is mediocre... 1 type of wine red (Isabella in my opinion) beer 1 type (they said "Polar Bear") Cognac is mediocre of unknown origin. Alcohol only by the pool and in the intermediate food bar, on the main table to the animators, indicating interest.
There are two pools, one large for adults, the second for two heated compartments (for children and adults) Although the weather was not hot, while the sun was shining, the children swam with pleasure! they refused... saying that the time of the event was over... Well, we continued to entertain ourselves... , the animators watched us with interest (it seems that there was no suitable event on the schedule). a board game, everything went well, even the animators had fun... ))) Maybe May is not the season for this hotel... the little and adult children said boring things. The teacher friendly and gladly accepted the children (two of 5 years old), the children were very satisfied, they went on the day of departure!! ! I thank the teacher!!!
After taking a shower, the towel was stained (with hair dye... It happens to women....) According to the recommendation on the wall (stikir), leave the towel on the floor, if you want it to be replaced... The towel lay on the floor for a day... disposable bath accessories were not reported in both rooms... On the day of departure, I was billed 700 rubles for a dirty towel ???? , I called the senior for resettlement, wetted the towel with water and, in the absence of detergents, rubbed it with soap... the paint came off. . . The hotel employee removed the claim... But the mood on the day of departure was completely spoiled... !! ! they still didn’t count one disposable shoe shovel (fell down or the children dragged them) they were ready to pay... , ooh they forgave the generosity... but they even took out the brain beforehand and wrote out an act... Parking is paid. (very small for 1000 people)
Impressions remained vague... Positioning itself as a year-round hotel for family holidays, marketers apparently do not finalize... There are very few guests... (they said up to 30 people) For all-inclusive, it is very economical. I described it as it is, draw conclusions . .
There are two pools, one large for adults, the second for two heated compartments (for children and adults) Although the weather was not hot, while the sun was shining, the children swam with pleasure! they refused... saying that the time of the event was over... Well, we continued to entertain ourselves... , the animators watched us with interest (it seems that there was no suitable event on the schedule). a board game, everything went well, even the animators had fun... ))) Maybe May is not the season for this hotel... the little and adult children said boring things. The teacher friendly and gladly accepted the children (two of 5 years old), the children were very satisfied, they went on the day of departure!! ! I thank the teacher!!!
After taking a shower, the towel was stained (with hair dye... It happens to women....) According to the recommendation on the wall (stikir), leave the towel on the floor, if you want it to be replaced... The towel lay on the floor for a day... disposable bath accessories were not reported in both rooms... On the day of departure, I was billed 700 rubles for a dirty towel ???? , I called the senior for resettlement, wetted the towel with water and, in the absence of detergents, rubbed it with soap... the paint came off. . . The hotel employee removed the claim... But the mood on the day of departure was completely spoiled... !! ! they still didn’t count one disposable shoe shovel (fell down or the children dragged them) they were ready to pay... , ooh they forgave the generosity... but they even took out the brain beforehand and wrote out an act... Parking is paid. (very small for 1000 people)
Impressions remained vague... Positioning itself as a year-round hotel for family holidays, marketers apparently do not finalize... There are very few guests... (they said up to 30 people) For all-inclusive, it is very economical. I described it as it is, draw conclusions . .
Translated automatically from Russian. View original
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