Tiles in the bathroom on self-tapping screws, no handles on the balcony
The front door closes with a bang and you can’t get out of the toilet, the handles on both sides don’t hold, it’s just terrible about the TV, you constantly need to turn it off to watch, and it’s not a fact that you look, it constantly goes into reboot
Alcohol is just water!
On the site: "accommodation in spacious comfortable rooms. " In reality: the rooms are small, the shower cabin is dirty, covered in fungus and cannot be washed. There is no water regularly, neither hot nor cold, the reception does not respond to complaints, after 3 days of exhausting conversations and washing the child in an outdoor shower next to the pool, they moved to another room. Water pressure is weak. Bed linen was changed once in 14 days. Laundry - offset.
On the site: first-class food (several variations of first and second courses, salads, fresh vegetables, herbs and seasonal fruits). In reality: such food is popularly called “33 potatoes”. When the hotel is occupied by about 2000 guests, the dining room capacity is 500 people. There were not enough plates and forks regularly, the dishes were dirty, not washed. The food itself is a separate sadness. Little meat and tasteless, little fish and not tasty. There are few fruits, but those that are - you will not get, for the whole dining room there is one small tray that flew away in a second. Soups all 14 days are the same and not tasty. They endured - they endured, as a result, they ate at their own expense.
On site: daily entertainment animation program for adults and children. In reality: the animators worked with children, for adults, once every few days, something like a concert of local "artists", simple and rustic.
On the site: a children's playroom with an experienced teacher. In reality: an elderly woman who acts as a security guard so that the children do not leave the room. She doesn't even fit the kids.
On the site: children's menu and dry mixes on a separate buffet table. In reality: from the children's every day the same chicken soufflé and side dish (buckwheat or pasta). That's all.
On the site: intermediate meals (from 10:00 to 22:00 between the main diet): pizza, Ossetian pies, assorted confectionery, breakfast cereals, cotton candy, popcorn, ice cream, milkshake, dairy products (milk, kefir , fermented baked milk, yogurt), homemade shawarma. In reality: pizza - a hard bun anointed with ketchup, Ossetian pies - I have never seen, confectionery products in assortment - rolls of various shapes, cotton candy - I have never seen, ice cream - in time and you need to have time to get it, homemade shawarma - composition: pita bread, mayonnaise, cabbage.
On the site: snack bar on the beach: hot dogs, pizza, Ossetian pies, crackers, cookies, garlic croutons, popcorn, lemonade, water, tea, coffee, hibiscus. In reality: water in disposable cups, some compote, anniversary cookies and gingerbread in portions in a plastic bag. That's all, and, unfortunately, I'm not kidding...
On site: regular foam show. In reality: in 14 days I have not seen it even once.
On site: access to high-speed Wi-Fi internet connection on site and private beach area. In reality: Moscow MTS and Beeline worked under the same bush next to the laundry, and then slowly dying. To a complaint at the reception, they answered that we had come to the sea, "and not to sit on the Internet. " They say that he pulled tele2, but did not check.
On site: sports equipment rental, luggage compartment. In reality: broken-down bicycles. They were afraid to take it.
I would never recommend this hotel to anyone! Never book with them in advance! There will be such a force majeure, you will not see your money !!!!! !
Rested 3 women and a child of 5.5 years.
Territory: cozy, beautiful, well-groomed territory with a lot of flowers and beautiful decoration in antique style; good playground
Rooms: we lived in a two-room suite on the 4th floor in building 2 (overlooking the pool and Pioneer Avenue). The room had 2 bathrooms, 2 TV, 2 refrigerators, 4 beds, an armchair-bed. Cleaning was daily, of high quality (we didn’t have any “terrible dust” and dirt under the beds, the beds were pushed back and washed under them.
Food: the restaurant is beautifully decorated, the food is beyond praise. Yes, there are almost no cream pastries here, but the hotel is aimed at families with children, so everything is justified. For breakfast - 3-4 types of porridge, casseroles, omelettes, garnishes. Yes, there were notorious sausages that are criticized in the reviews, but with such an assortment it was not necessary to give them to the child (by the way, quite normal sausages). For lunch - 3 types of soups, liver, fish, potato pancakes, side dishes, salads, vegetables, for dinner - with a different assortment, there is also a large selection. Black, green, cold tea, compotes, cocoa, jelly, milk, instant coffee, brewed coffee. Yes, they were dissatisfied. The big question is what these people eat at home... The restaurant staff is well-trained, smiling, cleaning everything at once, tables and cutlery are clean. (Now, if even the girls' mothers cleaned their hair before going to a restaurant, and these girls would not shake their hair over food, it would be wonderful). On my birthday, they congratulated me with a cake, all the staff approached the table with songs, congratulated me. It was nice!
Beach: it took 10 minutes to get to the beach with a child, there is a part of the road that is unpresentable, but we quickly got used to it (it took about 3 minutes to walk along the concrete fence). The beach itself is clean, there were always enough sunbeds, smoking on the beach is prohibited. The sea is clean, there were algae for a couple of days, but they are about a meter from the shore, then - clear clean water). There are 2 bars on the beach - paid and free from the hotel (tea, hibiscus, water, compotes). All entertainment on the beach in full range.
Both the hotel and the beach have honey. workers and medical points
We have rested many times in Turkey, Egypt, Bulgaria, Sochi (hotels are not less than 4 *), but here was one of the most wonderful holidays! We will be happy to come back here again and recommend the hotel too !!!!
Huge thanks to all the staff.
There is only one wish: to rein in the raging "tagil" at night (listening to a drunken op under the window is unsightly until 7 am). Still, the law prohibiting noise after 11 p. m. should apply to the hotel too. And I wouldn’t let them go to children’s animation with beer, there is a bar (moms with beer are not the best addition for children’s programs)
Let's start in order. We decided with the family to go to the sea during the May holidays, we wanted sand. The choice was between Crimea and Anapa. Since we decided to go by car, we chose Anapa accordingly. I looked at hotels for a long time, chose from many options, even managed to book one (a new hotel, food, but without its own territory). Then I saw an advertisement for Olympus (the fifth anniversary of the hotel with a large cultural program), went to the site, everything is very beautiful, the territory seems to be large, the rooms are good, called there, asked everything, the girls explained everything very politely, the most important and fundamental question for our families are nutrition, because our dad has diabetes. I was assured that the food is varied, including dietary dishes, too.
Actually, they refused many options due to complex nutrition. Booked a room. We arrived ....And ...The first impression - hmm ....you can’t step into the pool, everyone is almost on top of each other, we went to check in, a young man helped us with a suitcase, we paid at the reception and received the keys, we went to our room (we had to quickly leave our things and drive the car to the parking lot), but it didn’t work out quickly. Closing our number, we understood. that we won’t get into it ourselves anymore, we had to call the master to open the room, wait about 30 minutes for the problem to be fixed. After we entered the room, I was horrified (maybe from road fatigue and indignation), but the wallpaper was peeled off, the floor was shabby, the air conditioner did not work, there were no mosquito nets on the windows to ventilate, and large mosquitoes. I called reception and asked to change our room.
The room was changed, it’s cleaner, more comfortable, but there were no towels and the shower cabin was leaking (they fixed the leak the next day), there is a laundress, but the dryer didn’t work, maybe now it’s already been fixed))) We settled in, put the car in the parking lot, let’s go to eat and oh ...disappointment ...The promised dietary meals were not available. The side dish is all oiled, meat, fish, cutlets, all in a fatty sauce or gravy or even in oil, since the vegetables were fresh, I ate only them, the breakfasts were good, but lunches and dinners were not very ...So for those who have diabetes , it’s better not to go to this hotel ...My husband’s sugar jumped by almost 3 units ...Although we tried to follow the diet, the child almost didn’t eat food, I had to force it, although usually, she gobbles up everything, and then the sea ...We they brought pizza with them, so after dinner she ate it all up and ate yogurt. As for a family vacation, I would not advise going there with a child. Why?
Yes, there are playgrounds, good animators, but the contingent does not allow you to relax there with a child, the majority came to drink all inclusive. Maybe we are used to relaxing differently, but we also drank beer from the road in the evening, but bought in a store and already after the child just passed out from fatigue. The surprise was at night when we realized that the rooms are completely soundproof. Sorry, I could hear people going to the toilet, and when the "drunk" showdown began in neighboring rooms with the use of obscene language, we wanted to pack up and go back, the disappointment was utter...But we pulled ourselves together and decided to try anyway find pluses. The next day we gathered after breakfast and went to the sea. The sea pleased us, it was transparent and refreshing, even crabs were seen at a depth. The child was picking in the sand, we all sunbathed, swam a couple of times and returned to the hotel for lunch.
After eating, we decided to explore the territory and look at the touching zoo declared in the program, we met the zoo with a smile))) There were 6 cages in which there were a chicken, a dog, a goat and a lamb))) One cage was empty, we thought that someone then he could not stand it and just ran away))) Maybe it was a cat))) and there was also a pig))) The playground is not bad, the child liked it. On this day there was a barbecue festival, the queues were endless for kilometers, we decided to come up for a barbecue in the late afternoon, thinking that by that time everyone would already be full, but it turned out that this was not the case.
The child and I took a queue, defended it in the company of a friendly uncle, who, like us, bought into the site)))) he even gave way to us, the child and I began to pick up meat (two pieces per person) and began to hear reproaches from the drunk the man, who began to complain that we would now take away all the barbecue, our interlocutor stood up for us and said that we had come for the first time for meat, I also answered that once, then you can probably take such a quantity ...In general, we went to the room (everyone was sitting at the bar with beer and wine), we decided to try the meat, but alas, out of 6 pieces, three turned out to be raw ....In the evening they promised a gala dinner in honor of the hotel's birthday, we hoped to eat there, but alas, disappointment again ...There was a buffet, and of all that was not eaten at lunch (a primitive snack), wine and vodka. Juices.
We looked, turned around and went to the store to buy something, it’s a pity that at that time there were no cafes or restaurants nearby. In general, something like this ...People pretty much got drunk and due to the lack of soundproofing, the night was "fun". The third day of our stay and lo and behold! Everyone is leaving! That day was a rest for us. We spent the whole day by the pool, the child frolicked in the children's (heated), we had fun in the adult, we even did aqua aerobics (thanks to the animators for this). We no longer paid attention to food, we ordered shrimp on the grill, very tasty, by the way. And we had a good rest that day. In general, as a conclusion, with a child and a diagnosis of diabetes, it is better not to go there. Wishes to the staff to improve the service. What pleased me on the last day was that the manager of the restaurant apologized and politely asked not to enter the restaurant (actual dining room) with alcohol, there is a bar. I liked it very much.
Rested on 07/27/2015. in Atelika Olympus in Anapa. We were only 1 day, because we live in Krasnodar, close to us.
Pros:
- good rooms, new, not shabby;
- the territory of the hotel is small, but also well-groomed;
- a large swimming pool for adults and children who can swim;
- small pool for children, nice;
- there is a dining room, cafe-buffet (snack between meals, alcohol bar)))
- animators try to entertain;
- Free sunbeds on the beach.
Minuses:
- the staff is not very friendly.
At the reception they don’t smile, they don’t say hello, especially young employees (probably this is not part of their duties). My documents were scanned, and I gave consent to data processing? Does the storage of my data meet all the requirements? I doubt.
In the alcohol bar, in general, an impudent girl works, she is a king and a god there, you feel like you are asking for alms, they pour you alcohol from the master’s shoulder and are indignant like a bazaar habalka.
I was chased out of the pool like a dog by a young pool cleaner. Well, you write his schedule at least somewhere, and secondly, you can’t yell at the guests in any case.
- the assortment of All-Inclusive is not rich.
There is not a wide variety of food in the dining room. Salads - generally some kind of nonsense.
And in the free bar, two types of wine from tetrapacks, the cheapest and certainly not natural. Draft beer of just one incomprehensible type))) There is also cognac, which tastes good. And everything, all the joy is free.
- the road to the beach and the sea.
The road to the beach is only 500 meters, but 300 you walk on the sand, with a stroller is not an option at all. There is no free alcohol on the beach. The sea is shallow and IN TINE, IN ALGAE. Like swimming in porridge, you pick it up from everywhere later...
- minus accommodation with 2 children.
Oddly enough, but in this hotel it is very difficult to accommodate a couple with 2 children! For a child under 1 year old, who didn’t need a bed or food, I had to pay, because only 1 child is free. It is also impossible to place us in the same room . . Tiny bugs! Set up a booking normally, wisely! And my request for a 2-bed was generally ignored.
Bottom line: if you are not too picky, then the place is not bad. All the minuses are not great, these are the costs of the service of our hotels. It can be seen that the hotel management is trying to keep the service at a level, it just doesn't always work out.
If it were not for the problem with accommodation with 2 children, and not mud in the sea, we would come here again!
1. The accommodation is not bad, the room is quite tolerable, everything worked, the room on the 3rd floor is 1305, the view from the balcony to another building is quite tolerable, they cleaned and changed towels every three days. Towels and linens are clean. Asked the maid to change the towels earlier, changed without problems.
2. On the territory of the pool, an adult is deep, in order to get up, the height should be about 2 meters and not large for children, there are sunbeds (some are broken). Clean.
3. The beach is about 400 meters away (and not as stated 250 meters - a lie, and you walk on the sand all the time) and there are umbrellas, but they are a bit old in my opinion and need to be replaced. The place can be taken either from 9-00 to 9-30, or after 11-30 (people with small children leave). And so, in general, there is nothing special to do there; the sea is solid mud (blooms) and you need to go through the shallow sea about 20 meters so that it would be at least waist-deep.
3. The bar on the beach from Olympus is paid and everything is the same as in the hotel diluted beer but for 100 rubles. for 0.5l.
4. The hotel has a bar in which the type of free alcohol - beer diluted with water, cognac, or rather brandy alcohol, wine (white and red, just do not understand what). All inclusive for alcohol in that bar is open at 21-00, from 19-00 the bartenders start to work so slowly (to distract and serve those who ordered barbecue from them for a fee, although there are three of them). And by the way, we didn’t like the kebab in the tavern, how you go to the beach is better and cheaper and more cultured than service, and there is always a compliment from the owner of this tavern a glass of wine or champagne, juice or soda for children, so better go there (what would you like in the Olymp cafe - they didn’t fool around in grams of meat, the price of bread and vegetable cuts, and they didn’t pour vodka (and cheap) into the majito. And after 21-00 all inclusive ends and everything is paid.
5. On the territory there is an intermediate food cafe there pizza (this is a 3 cm dough on which tomato paste is smeared and shabby cheese that has not melted), such as an Ossetian potato pie (an Ossetian would simply not eat it), pancakes (even their cook managed to spoil it) . Like juice, it's not clear to me what. Ice cream presumably ice - sub-frozen yuppies. Tea called "Lisma", Coffee is the cheapest to drink is not possible.
6. The main restaurant breakfast - porridge (diluted with water), scrambled eggs, casserole, potato dumplings, stewed zucchini, cheese (you can eat it but with your own bread, you can use Olympus with your own coffee milk for coffee), sausage is not perhaps the cheapest . Lunch - soups (in a day you can eat half a ladle and at the same time buy mayonnaise or sour cream yourself, they don’t have it either. Salads are disgusting (they haven’t eaten more than one in 12 days). Main dishes for lunch every day are the same mashed potatoes powder gray, sometimes pasta, buckwheat rice and then the cheapest (but sometimes you can eat well cooked a little). Meat dishes are chicken, fish, giblets are the cheapest, there is no meat at all. Dinner is the same as for lunch, in place Soup is the same porridge as for breakfast. And the peak - dessert is rotten plums and apples, and so always, except for the fact that this is the Krasnodar Territory, pastries - rubber rolls, bagels, cookies, gingerbread and, again, all the cheapest. There is no plain water anywhere not in a bar, not like a children's cafe, not in a restaurant, not at the reception, only boiling water can certainly cool it down - but this is nonsense, a shame for the hotel. but not always available), cheap warm soda, and always wet p dishes (but the benefit of cheap napkins without restrictions can be wiped off).
7. Animation is not bad guys young students - but still they could come up with something.
So see for yourself where you eat, the price does not match the quality. I can tell you in more detail by calling 8-915-417-8238, send photos and videos by mail, you can’t convey the taste of food.