Not three stars and not for families with children.

Written: 15 may 2018
Travel time: 30 april — 3 may 2018
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 5.0
Food: 3.0
Amenities: 6.0
I tried to post my honest review on the website of this hotel, but unfortunately, it was not published, fearing to scare off future vacationers.
Let's start in order. We decided with the family to go to the sea during the May holidays, we wanted sand. The choice was between Crimea and Anapa. Since we decided to go by car, we chose Anapa accordingly. I looked at hotels for a long time, chose from many options, even managed to book one (a new hotel, food, but without its own territory). Then I saw an advertisement for Olympus (the fifth anniversary of the hotel with a large cultural program), went to the site, everything is very beautiful, the territory seems to be large, the rooms are good, called there, asked everything, the girls explained everything very politely, the most important and fundamental question for our families are nutrition, because our dad has diabetes. I was assured that the food is varied, including dietary dishes, too.
Actually, they refused many options due to complex nutrition. Booked a room. We arrived ....And ...The first impression - hmm ....you can’t step into the pool, everyone is almost on top of each other, we went to check in, a young man helped us with a suitcase, we paid at the reception and received the keys, we went to our room (we had to quickly leave our things and drive the car to the parking lot), but it didn’t work out quickly. Closing our number, we understood. that we won’t get into it ourselves anymore, we had to call the master to open the room, wait about 30 minutes for the problem to be fixed. After we entered the room, I was horrified (maybe from road fatigue and indignation), but the wallpaper was peeled off, the floor was shabby, the air conditioner did not work, there were no mosquito nets on the windows to ventilate, and large mosquitoes. I called reception and asked to change our room.

The room was changed, it’s cleaner, more comfortable, but there were no towels and the shower cabin was leaking (they fixed the leak the next day), there is a laundress, but the dryer didn’t work, maybe now it’s already been fixed))) We settled in, put the car in the parking lot, let’s go to eat and oh ...disappointment ...The promised dietary meals were not available. The side dish is all oiled, meat, fish, cutlets, all in a fatty sauce or gravy or even in oil, since the vegetables were fresh, I ate only them, the breakfasts were good, but lunches and dinners were not very ...So for those who have diabetes , it’s better not to go to this hotel ...My husband’s sugar jumped by almost 3 units ...Although we tried to follow the diet, the child almost didn’t eat food, I had to force it, although usually, she gobbles up everything, and then the sea ...We they brought pizza with them, so after dinner she ate it all up and ate yogurt. As for a family vacation, I would not advise going there with a child. Why?
Yes, there are playgrounds, good animators, but the contingent does not allow you to relax there with a child, the majority came to drink all inclusive. Maybe we are used to relaxing differently, but we also drank beer from the road in the evening, but bought in a store and already after the child just passed out from fatigue. The surprise was at night when we realized that the rooms are completely soundproof. Sorry, I could hear people going to the toilet, and when the "drunk" showdown began in neighboring rooms with the use of obscene language, we wanted to pack up and go back, the disappointment was utter...But we pulled ourselves together and decided to try anyway find pluses. The next day we gathered after breakfast and went to the sea. The sea pleased us, it was transparent and refreshing, even crabs were seen at a depth. The child was picking in the sand, we all sunbathed, swam a couple of times and returned to the hotel for lunch.
After eating, we decided to explore the territory and look at the touching zoo declared in the program, we met the zoo with a smile))) There were 6 cages in which there were a chicken, a dog, a goat and a lamb))) One cage was empty, we thought that someone then he could not stand it and just ran away))) Maybe it was a cat))) and there was also a pig))) The playground is not bad, the child liked it. On this day there was a barbecue festival, the queues were endless for kilometers, we decided to come up for a barbecue in the late afternoon, thinking that by that time everyone would already be full, but it turned out that this was not the case.
The child and I took a queue, defended it in the company of a friendly uncle, who, like us, bought into the site)))) he even gave way to us, the child and I began to pick up meat (two pieces per person) and began to hear reproaches from the drunk the man, who began to complain that we would now take away all the barbecue, our interlocutor stood up for us and said that we had come for the first time for meat, I also answered that once, then you can probably take such a quantity ...In general, we went to the room (everyone was sitting at the bar with beer and wine), we decided to try the meat, but alas, out of 6 pieces, three turned out to be raw ....In the evening they promised a gala dinner in honor of the hotel's birthday, we hoped to eat there, but alas, disappointment again ...There was a buffet, and of all that was not eaten at lunch (a primitive snack), wine and vodka. Juices.

We looked, turned around and went to the store to buy something, it’s a pity that at that time there were no cafes or restaurants nearby. In general, something like this ...People pretty much got drunk and due to the lack of soundproofing, the night was "fun". The third day of our stay and lo and behold! Everyone is leaving! That day was a rest for us. We spent the whole day by the pool, the child frolicked in the children's (heated), we had fun in the adult, we even did aqua aerobics (thanks to the animators for this). We no longer paid attention to food, we ordered shrimp on the grill, very tasty, by the way. And we had a good rest that day. In general, as a conclusion, with a child and a diagnosis of diabetes, it is better not to go there. Wishes to the staff to improve the service. What pleased me on the last day was that the manager of the restaurant apologized and politely asked not to enter the restaurant (actual dining room) with alcohol, there is a bar. I liked it very much.
Translated automatically from Russian. View original