The money was never returned!

Written: 19 september 2022
Travel time: 22 — 31 july 2020
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
in 2019, we booked a ticket to this Hotel in advance, in June 2020, due to the coronovirus, we decided to cancel the ticket. We notified the hotel in advance that we want to cancel the reservation and return the prepayment. It’s already 2022, the prepayment has not been returned to us, at first they promised at the end of 2020, then at the end of 2021. No one gets in touch with us directly from the hotel representatives. They do not want to solve the issue of the return of money, and they do not want to return the money either.
I would never recommend this hotel to anyone! Never book with them in advance! There will be such a force majeure, you will not see your money !!!!! !
Translated automatically from Russian. View original