We stayed there at the beginning of August. On the day of arrival, they were late for lunch, they refused to feed us, although the delay was 10 minutes. They took a room on the 5th floor, after a couple of days they regretted it, the elevator broke down and repaired it in 5 days. I got a spacious one, I was pleased with the presence of a hairdryer, a basin for linen, but there were constant interruptions with water, you lathered, but there was no pressure.
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We stayed there at the beginning of August. On the day of arrival, they were late for lunch, they refused to feed us, although the delay was 10 minutes. They took a room on the 5th floor, after a couple of days they regretted it, the elevator broke down and repaired it in 5 days. I got a spacious one, I was pleased with the presence of a hairdryer, a basin for linen, but there were constant interruptions with water, you lathered, but there was no pressure. The telephone in the room did not work, no matter how much we complained, we did not achieve a result. The dining room was pleased with the presence of a refrigerator with dairy products. There were few salads, mostly vegetable cuts, there were fruits (peaches, watermelons, plums, grapes). It seemed that they didn’t know how to cook borscht there, they went to a cafe and weren’t pleased there. The pool is open for certain hours and is small but clean. With their territory, this zone could be done better. We rested in Ukraine in the Atlantic, there is beauty, not a pool !! ! Excursions can be booked on site. . The beach is 10 minutes walk, the beach is clean, sandy (we really liked it!!! ) We went for a walk in the city, we liked it very much!! ! I would like to wish the hotel administration to be MORE ATTENTIVE to their guests !!!! !
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We rested in the sanatorium Parus from August 6 to 18, the three of us with her husband and child (4.5 years old). We are located in building 1 on the 3rd floor. I liked the room, clean, tidy, air conditioning, TV. Cells for storing valuables on the 1st floor, you must pay 40 rubles. in a day. There were problems with water - often there was no cold water, but only hot, or none at all.
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We rested in the sanatorium Parus from August 6 to 18, the three of us with her husband and child (4.5 years old). We are located in building 1 on the 3rd floor. I liked the room, clean, tidy, air conditioning, TV. Cells for storing valuables on the 1st floor, you must pay 40 rubles. in a day. There were problems with water - often there was no cold water, but only hot, or none at all. Explained the failure of the pumps. Towels were changed somewhere every four days, sea towels were not changed at all, the bed was changed 2 times in 12 days, vacuumed every two days. Speaking of bed, first of all, it is very uncomfortable to sleep together on two beds pushed together, and secondly, the surface of the mattresses is so slippery that the sheets constantly fell off, no matter how hard we tried to fix them, we woke up on a bare mattress.
Vouchers were taken with treatment for me and the child. What pleased me was the fact that the medical building is nearby, 100 meters away, the dining room is even closer, the pools at the exit from the building. By the way, there is a lot of chlorine in the pools, it was already sickening, but there was nothing to do, because because of the sea, which looked like jelly from algae, the child only wanted to go to the pool.
What I want to warn vacationers about - if you eat with treatment, then on the day of arrival, go for appointments with a doctor. We got the following: since we arrived on Friday at one o'clock in the afternoon, the girl told us at the resettlement that we should go to the doctor tomorrow, tomorrow turned out to be Saturday and the doctor did not receive until Monday, on Monday we were able to get to the doctor by eleven o'clock and at As a result, appointments began only on Tuesday. If we went to the doctor on Friday ourselves, without listening to that nice girl at the resettlement, then the procedures would begin on Saturday. As a result, we lost 3 days of treatment out of 12. And they were paid for in the package. And there are no complaints about the treatment itself. Special thanks to masseurs.
Dining room is a separate conversation. Buffet. Did not like. On the first day of arrival, I saw a small cockroach on the wall next to the table. Crockery and cutlery leave a lot to be desired. The dishes are constantly wet, more precisely, in plates and mugs, water that people pour out anywhere. A couple of times came across unwashed forks and spoons. There are puddles on the floor, people in a hurry spill something, the staff does not have time to wipe it off and everyone slips. She almost collapsed with her plates a few times. Question to the people who are responsible for food supplies to the canteen - have you tried sour cream?? ? If you try and you don't get sick, I take my hat off to you. The tables are dirty, in crumbs, the staff does not have time to properly clean the tables with the influx of people. The range of food is not very, at the end of the holiday, the husband refused to go there at all. We tried to eat in cafes.
About the beach. To get to the beach you need about five minutes, cross the road and the neighboring sanatorium Selena. Sunbeds are provided on the beach, they are always available. Towels must be brought with you. For several days there was no water in the showers on the beach. The sea during our vacation was simply disgusting - jelly dregs from algae. This upset me the most, of course, this is not the fault of the sanatorium, such a sea was almost along the entire coast of Anapa.
The territory of the sanatorium is large, swimming pools for adults (4 pcs) and children's (1 pcs) next to the building (one of the adult pools was closed), aqua aerobics, a large good playground (although one of the swings was broken, and the children continued to ride on it with health risks, and requests to the local administration to take action were unsuccessful while we were there), a football field, tennis courts, a trampoline for children in the evening, you can ride ATVs, a bar on the street. There is even a play area for children. I really liked the foal who walked around the territory periodically, the children were delighted with him, even I chased after him to feed him from my hands))) There is a hairdresser on the territory, my husband had a haircut - they were satisfied. There is also a pharmacy.
In general, the service is below average and the biggest minus among the rest is the dining room. I think that for 80 thousand rubles. for vouchers for 12 days, and with the road and all 100 thousand, we could count on something better. If there are no changes, then I would not return there.
Vouchers were taken with treatment for me and the child. What pleased me was the fact that the medical building is nearby, 100 meters away, the dining room is even closer, the pools at the exit from the building. By the way, there is a lot of chlorine in the pools, it was already sickening, but there was nothing to do, because because of the sea, which looked like jelly from algae, the child only wanted to go to the pool.
What I want to warn vacationers about - if you eat with treatment, then on the day of arrival, go for appointments with a doctor. We got the following: since we arrived on Friday at one o'clock in the afternoon, the girl told us at the resettlement that we should go to the doctor tomorrow, tomorrow turned out to be Saturday and the doctor did not receive until Monday, on Monday we were able to get to the doctor by eleven o'clock and at As a result, appointments began only on Tuesday. If we went to the doctor on Friday ourselves, without listening to that nice girl at the resettlement, then the procedures would begin on Saturday. As a result, we lost 3 days of treatment out of 12. And they were paid for in the package. And there are no complaints about the treatment itself. Special thanks to masseurs.
Dining room is a separate conversation. Buffet. Did not like. On the first day of arrival, I saw a small cockroach on the wall next to the table. Crockery and cutlery leave a lot to be desired. The dishes are constantly wet, more precisely, in plates and mugs, water that people pour out anywhere. A couple of times came across unwashed forks and spoons. There are puddles on the floor, people in a hurry spill something, the staff does not have time to wipe it off and everyone slips. She almost collapsed with her plates a few times. Question to the people who are responsible for food supplies to the canteen - have you tried sour cream?? ? If you try and you don't get sick, I take my hat off to you. The tables are dirty, in crumbs, the staff does not have time to properly clean the tables with the influx of people. The range of food is not very, at the end of the holiday, the husband refused to go there at all. We tried to eat in cafes.
About the beach. To get to the beach you need about five minutes, cross the road and the neighboring sanatorium Selena. Sunbeds are provided on the beach, they are always available. Towels must be brought with you. For several days there was no water in the showers on the beach. The sea during our vacation was simply disgusting - jelly dregs from algae. This upset me the most, of course, this is not the fault of the sanatorium, such a sea was almost along the entire coast of Anapa.
The territory of the sanatorium is large, swimming pools for adults (4 pcs) and children's (1 pcs) next to the building (one of the adult pools was closed), aqua aerobics, a large good playground (although one of the swings was broken, and the children continued to ride on it with health risks, and requests to the local administration to take action were unsuccessful while we were there), a football field, tennis courts, a trampoline for children in the evening, you can ride ATVs, a bar on the street. There is even a play area for children. I really liked the foal who walked around the territory periodically, the children were delighted with him, even I chased after him to feed him from my hands))) There is a hairdresser on the territory, my husband had a haircut - they were satisfied. There is also a pharmacy.
In general, the service is below average and the biggest minus among the rest is the dining room. I think that for 80 thousand rubles. for vouchers for 12 days, and with the road and all 100 thousand, we could count on something better. If there are no changes, then I would not return there.
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Complete discrepancy between price and quality! Paid about 3000 rubles. per room per day and what do we have??? ? Ham staff. We arrived at check-in at 8-00, driving all night by car. It turned out that our operator "Dolphin" indicated the wrong checkout time, at the reception the administrator directly said that she did not care about this issue at all.
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Complete discrepancy between price and quality! Paid about 3000 rubles. per room per day and what do we have??? ? Ham staff. We arrived at check-in at 8-00, driving all night by car. It turned out that our operator "Dolphin" indicated the wrong checkout time, at the reception the administrator directly said that she did not care about this issue at all. No, to offer at least to sit down and wait... The students were denied hot drinking water in front of me, supposedly they drink a lot of it !! ! Toilet paper and hand-painted soap, 1 piece per check-in. . . And this despite the fact that the room costs about 3000 rubles!!!! ! Scoop!! ! Full!! ! Disgusting food. To my question "What soup today? " the waiter shrugged his shoulders and said "I don't know. . . Will you take it? ". My husband and I decided to see what VIP customers eat, and went to a restaurant. The menu was the same dishes that we have on the buffet!! ! only the waiters carried it out!! ! The result - poisoning and spoiled rest!
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