Совок!!!! Scoop!!!!

Complete discrepancy between price and quality! Paid about 3000 rubles. per room per day and what do we have??? ? Ham staff. We arrived at check-in at 8-00, driving all night by car. It turned out that our operator "Dolphin" indicated the wrong checkout time, at the reception the administrator directly said that she did not care about this issue at all. No, to offer at least to sit down and wait... The students were denied hot drinking water in front of me, supposedly they drink a lot of it !! ! Toilet paper and hand-painted soap, 1 piece per check-in. . . And this despite the fact that the room costs about 3000 rubles!!!! ! Scoop!! ! Full!! ! Disgusting food. To my question "What soup today? " the waiter shrugged his shoulders and said "I don't know. . . Will you take it? ". My husband and I decided to see what VIP customers eat, and went to a restaurant. The menu was the same dishes that we have on the buffet!! ! only the waiters carried it out!! ! The result - poisoning and spoiled rest!