• traveled 6 years ago
The hotel was chosen by the whole family, so that everyone in it had something of interest. As it turned out, the advertising of the hotel is very misleading. It doesn't have any advantages. They settled in a dirty room, which does not correspond at all to that presented in the advertisement. They did not apologize, they did not return the money, believing that we, having paid a lot of money, should live in unsanitary conditions.
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The hotel was chosen by the whole family, so that everyone in it had something of interest. As it turned out, the advertising of the hotel is very misleading. It doesn't have any advantages. They settled in a dirty room, which does not correspond at all to that presented in the advertisement. They did not apologize, they did not return the money, believing that we, having paid a lot of money, should live in unsanitary conditions. The beach is far away, there is practically no parking, there is a smell of dampness, the furniture is broken, the linen is stained. Never seen such a disgusting place. The price tag does not correspond to this institution, which cannot be called a hotel.
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An excellent hotel for families with children, children's programs, playgrounds, swimming pools are all for children . . clean, cleaned every day, linen and towels are changed every 4 days . . The rooms are comfortable, nothing more, there is a balcony (in all rooms). If you wish, you can iron, wash and whatever you need.
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An excellent hotel for families with children, children's programs, playgrounds, swimming pools are all for children . . clean, cleaned every day, linen and towels are changed every 4 days . .
The rooms are comfortable, nothing more, there is a balcony (in all rooms). If you wish, you can iron, wash and whatever you need. . .
the owners have their own farm, their own products . . the food is good, unlike many places...
The rooms are comfortable, nothing more, there is a balcony (in all rooms). If you wish, you can iron, wash and whatever you need. . .
the owners have their own farm, their own products . . the food is good, unlike many places...
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Hello! We rested for Christmas from 5-01 to 08-01/16, or rather planned to rest. 1. We were accommodated in the best room, according to the administrator, since we cannot be accommodated in other rooms with 2 children 4 and 9 years old, although the sofas in all rooms are the same, there were no other places for children.
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Hello!
We rested for Christmas from 5-01 to 08-01/16, or rather planned to rest.
1. We were accommodated in the best room, according to the administrator, since we cannot be accommodated in other rooms with 2 children 4 and 9 years old, although the sofas in all rooms are the same, there were no other places for children. We hardly managed to bring us 4- th pillow in the room. They didn’t give us a 4th blanket, they said that a thin blanket-cloth is a blanket, although we paid 940 rubles for each child.
2.3 meals a day is just a nightmare, the eldest child was poisoned on the very first day, vomiting all night (we did not eat any other food except hotel food). What was for lunch and dinner today was also given the same for tomorrow, without changing even gprnir. Instead of meat, chopped cutlets floated in borscht (which we ate two days in a row). Semi-finished pancakes terribly stank of mold, and not jam as they should and spread from old age, all hotel guests left them lying on plates after breakfast. Children if Half a portion for two, so as not to simply remain hungry, my husband and I are on the mezim for 2 days.
3. Heated pool. To be honest, it's funny to hear that the heated pool is +18 degrees. Do you want to bathe your children in such a pool? ? Me too!!!
In addition, with mud, apparently left over from summer vacationers.
4. Animation program (3 times a week). It's not there!! ! Animators were on vacation until the summer!!! ! How can you declare this in a coupon???!!!
5. pavilions with barbecue facilities. This is a pile of iron benches piled in a heap without awnings and other things !!!
6. teahouse. This is also something that should have been provided to us, but it is located on the street, in the rain, in the same upside down and not functioning in winter. There was not even a paid pizzeria to feed at least something children, because I don’t consider it useful to eat buns with milk from the store for two days, besides, when paying 1000 rubles per child per day !!!
7. children's town with stairs. It is also not possible to use it in winter, because. very dangerous and no one cares about it.
8. Children's room. They didn't open it for us, even when the youngest child started crying. My aunt simply explained that it was dirty, cold and didn't work in winter.
TOTAL:
We left a day earlier, now it is 7/01 and we are already at home, although we have paid for everything until 8/01 inclusive.
We rested for Christmas from 5-01 to 08-01/16, or rather planned to rest.
1. We were accommodated in the best room, according to the administrator, since we cannot be accommodated in other rooms with 2 children 4 and 9 years old, although the sofas in all rooms are the same, there were no other places for children. We hardly managed to bring us 4- th pillow in the room. They didn’t give us a 4th blanket, they said that a thin blanket-cloth is a blanket, although we paid 940 rubles for each child.
2.3 meals a day is just a nightmare, the eldest child was poisoned on the very first day, vomiting all night (we did not eat any other food except hotel food). What was for lunch and dinner today was also given the same for tomorrow, without changing even gprnir. Instead of meat, chopped cutlets floated in borscht (which we ate two days in a row). Semi-finished pancakes terribly stank of mold, and not jam as they should and spread from old age, all hotel guests left them lying on plates after breakfast. Children if Half a portion for two, so as not to simply remain hungry, my husband and I are on the mezim for 2 days.
3. Heated pool. To be honest, it's funny to hear that the heated pool is +18 degrees. Do you want to bathe your children in such a pool? ? Me too!!!
In addition, with mud, apparently left over from summer vacationers.
4. Animation program (3 times a week). It's not there!! ! Animators were on vacation until the summer!!! ! How can you declare this in a coupon???!!!
5. pavilions with barbecue facilities. This is a pile of iron benches piled in a heap without awnings and other things !!!
6. teahouse. This is also something that should have been provided to us, but it is located on the street, in the rain, in the same upside down and not functioning in winter. There was not even a paid pizzeria to feed at least something children, because I don’t consider it useful to eat buns with milk from the store for two days, besides, when paying 1000 rubles per child per day !!!
7. children's town with stairs. It is also not possible to use it in winter, because. very dangerous and no one cares about it.
8. Children's room. They didn't open it for us, even when the youngest child started crying. My aunt simply explained that it was dirty, cold and didn't work in winter.
TOTAL:
We left a day earlier, now it is 7/01 and we are already at home, although we have paid for everything until 8/01 inclusive.
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Date today at www. datetoday. rf
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Date today at www. datetoday. rf
Review from — vOtpusk.ru
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I want to share my impressions about the rest this year. We were in Anapa, in Vityazevo, at the Astoria Hotel. The most positive emotions remained. We went for three weeks (June-July). We flew as usual S7. On the way to the hotel, we stood in a traffic jam, it’s not like without them, even there. Upon arrival we were seated immediately.
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I want to share my impressions about the rest this year. We were in Anapa, in Vityazevo, at the Astoria Hotel. The most positive emotions remained. We went for three weeks (June-July).
We flew as usual S7. On the way to the hotel, we stood in a traffic jam, it’s not like without them, even there. Upon arrival we were seated immediately. On the fourth floor, it's bad that there is no elevator, it's practically on the fifth to climb several times a day. Well, physical education hasn't harmed anyone yet. My children, 8 and 5 years old, did not complain, but it was hard for my mother. The room was a family room, two rooms. Two balconies, standard furnishings, only chairs were missing, but chairs were brought from the balcony. Clean, comfortable, windows facing the street. In the evenings you can hear music from neighboring hotels, but not always. The area is small, but well-groomed and thoughtful. A pond, flowers, trees, benches, deckchairs, rocking chairs, sofas, a gazebo for children and a playground, bicycles, scooters. Children run in a crowd on their own, the territory is fenced.
The pool was heated a little, rarely when it was full of people, most went to the sea. It took about 10-15 minutes to walk to it with a brisk pace, it didn't bother me. The beach is big and clean. The sunbeds are given out by the workers when you show the guest card, there was enough space for everyone. Many athletes stay at the hotel, and they rarely visit the beach. There are awnings, cafes. You can ride a circle along the beach and dunes on a quad bike - 100 rubles. Ride, cool, breathtaking. On a banana-250r, they don’t turn over, I rode with my daughter, the only splash in my face, I was already choking. Photos with all kinds of animals were dragged along the beach. The sea was practically clean, but not particularly warm. Let's go back to the hotel. We took only breakfast, because it is included. In the morning lined up awesome line at the restaurant. First came the athletes, then the rest. The food is good but monotonous. Once we dined on a custom menu, when we just arrived, it was very expensive.
Lunch and dinner are the same buffet as breakfast. The workers themselves impose on you what you ask. We went to eat at the Hellas Hotel, on a recommendation. And they didn’t regret it, it’s cheaper there, as well as high-quality food, the portions are large. We also ate a couple of times in the dining room on Paralia and in the Parthenon, the food is no worse. We visited the dolphinarium in Vityazevo, it is next to the hotel, there are always a lot of people there. I liked the presentation. Were in the oceanarium, the Baloo Zoo and penguinaria on Pioneer Avenue. We arrived by minibus, because the final stop is not far from the hotel, we were able to get in. The reverse is more problematic. I liked everything except the penguinaria. Too little for the price. A couple of penguins and two fur seals. The zoo is great. Glass instead of bars. Were in the oceanarium and the whale-anarium in Anapa itself, located in the park. Came in the evening at 18h to feed the whale and fur seals. The children were happy. Anapa is rebuilding just before our eyes.
After the round, a place in the ward was vacated. Shower, bath, toilet are all in the room. The child was stuffed with pills, made an injection and he felt better. As soon as they said that the tests were normal and we just had an infection, I left in the evening on receipt, having learned how to treat. Otherwise, they would not have been released. There was no point in staying there. Stuffy awful and noisy. We got to the hotel by taxi, which are not far from the hospital. I agreed on 350 rubles. I'll explain in detail, in case anyone needs the information. The hotel hosted entertainment for children and adults several times a week. All hotel staff are very friendly, attentive, respond to any request. Cleaners licked the hotel from morning to evening. The workers kept the area clean. The owner himself lives in this hotel and constantly controls everything. A very pleasant and responsive person. In general, we did not regret that we stopped here.
We were very pleased with the rest, despite the small annoyances. The main thing is a positive attitude. If we are in Anapa, then we will only stay at this hotel, because we did not want to leave as never before.
We flew as usual S7. On the way to the hotel, we stood in a traffic jam, it’s not like without them, even there. Upon arrival we were seated immediately. On the fourth floor, it's bad that there is no elevator, it's practically on the fifth to climb several times a day. Well, physical education hasn't harmed anyone yet. My children, 8 and 5 years old, did not complain, but it was hard for my mother. The room was a family room, two rooms. Two balconies, standard furnishings, only chairs were missing, but chairs were brought from the balcony. Clean, comfortable, windows facing the street. In the evenings you can hear music from neighboring hotels, but not always. The area is small, but well-groomed and thoughtful. A pond, flowers, trees, benches, deckchairs, rocking chairs, sofas, a gazebo for children and a playground, bicycles, scooters. Children run in a crowd on their own, the territory is fenced.
The pool was heated a little, rarely when it was full of people, most went to the sea. It took about 10-15 minutes to walk to it with a brisk pace, it didn't bother me. The beach is big and clean. The sunbeds are given out by the workers when you show the guest card, there was enough space for everyone. Many athletes stay at the hotel, and they rarely visit the beach. There are awnings, cafes. You can ride a circle along the beach and dunes on a quad bike - 100 rubles. Ride, cool, breathtaking. On a banana-250r, they don’t turn over, I rode with my daughter, the only splash in my face, I was already choking. Photos with all kinds of animals were dragged along the beach. The sea was practically clean, but not particularly warm. Let's go back to the hotel. We took only breakfast, because it is included. In the morning lined up awesome line at the restaurant. First came the athletes, then the rest. The food is good but monotonous. Once we dined on a custom menu, when we just arrived, it was very expensive.
Lunch and dinner are the same buffet as breakfast. The workers themselves impose on you what you ask. We went to eat at the Hellas Hotel, on a recommendation. And they didn’t regret it, it’s cheaper there, as well as high-quality food, the portions are large. We also ate a couple of times in the dining room on Paralia and in the Parthenon, the food is no worse. We visited the dolphinarium in Vityazevo, it is next to the hotel, there are always a lot of people there. I liked the presentation. Were in the oceanarium, the Baloo Zoo and penguinaria on Pioneer Avenue. We arrived by minibus, because the final stop is not far from the hotel, we were able to get in. The reverse is more problematic. I liked everything except the penguinaria. Too little for the price. A couple of penguins and two fur seals. The zoo is great. Glass instead of bars. Were in the oceanarium and the whale-anarium in Anapa itself, located in the park. Came in the evening at 18h to feed the whale and fur seals. The children were happy. Anapa is rebuilding just before our eyes.
After the round, a place in the ward was vacated. Shower, bath, toilet are all in the room. The child was stuffed with pills, made an injection and he felt better. As soon as they said that the tests were normal and we just had an infection, I left in the evening on receipt, having learned how to treat. Otherwise, they would not have been released. There was no point in staying there. Stuffy awful and noisy. We got to the hotel by taxi, which are not far from the hospital. I agreed on 350 rubles. I'll explain in detail, in case anyone needs the information. The hotel hosted entertainment for children and adults several times a week. All hotel staff are very friendly, attentive, respond to any request. Cleaners licked the hotel from morning to evening. The workers kept the area clean. The owner himself lives in this hotel and constantly controls everything. A very pleasant and responsive person. In general, we did not regret that we stopped here.
We were very pleased with the rest, despite the small annoyances. The main thing is a positive attitude. If we are in Anapa, then we will only stay at this hotel, because we did not want to leave as never before.
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Traveled in August 2012. It was the first vacation with a small child. While we were looking for a hotel, we asked a lot of questions, because all the same, we ourselves wanted to go to a good place, and besides, if you are traveling with a child, then all the more you need a clean and good place. According to the description, Astoria was interested, contacted them, everything was beautifully painted for us, that it was clean, comfortable, breakfast was a buffet, etc.
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Traveled in August 2012. It was the first vacation with a small child. While we were looking for a hotel, we asked a lot of questions, because all the same, we ourselves wanted to go to a good place, and besides, if you are traveling with a child, then all the more you need a clean and good place. According to the description, Astoria was interested, contacted them, everything was beautifully painted for us, that it was clean, comfortable, breakfast was a buffet, etc. Almost no reviews were found on the Internet, only a couple from 2008, saying that everything is fine - they had a good rest. 1 review was bad and long, but the next girl commented like this - they say the vacationer will not write much. Well, I thought to close my eyes to this, but in vain. Now I understand why people write for nothing - I personally experienced such that if I had time I would write a few pages and describe everything so that people would not be deceived and would know.
Okay, to the point. It’s a pity that you can’t attach a photo with beds on which shreds of animal wool were...
In general, to the point: They look quite decent buildings, but of course there are much better ones around.
Check-in: We entered the building - we were immediately told to pay the entire cost of living, and only then discuss issues and show the room.
Madame from the booking office is arrogant and imposing for some reason. Communicates with visitors insofar as.
Nutrition:
Breakfast is free: What they call a buffet is like in the cafeteria at school, point your finger at what you want and they put you a drop. If you want to know what will be for breakfast - just go to lunch and dinner the day before. (All that remains of paid lunches and dinners, they give away for free for breakfast the next day).
DO NOT take sushi - they are just disgusting, we took 2000 and threw everything away. They just don't know how to do it. And the sticks under the paper packaging were moldy. The waitress said OH))) and with a smile ran away with these sticks and after 10 minutes brought normal ones.
Beach: what is called its own beach is nonsense, it is written that it is fenced and only for its own, but there is just Astoria cafe next to it and sun loungers are given free of charge on the cards. As for people, there is no restriction, no fence. So about the fact that there are no people on their beach - a lie, just a common beach. Walk to it for 20-25 minutes. Not 5 as stated.
Room: There is air conditioning, refrigerator, TV, wardrobe, bedside tables and chest of drawers.
We went into the room and immediately had to run back - I looked at beds 1 - instead of a double bed, my brother had to sleep on shifted single beds, the mattresses on which were constantly moving apart and it turned out that you were just lying in a hole - on the base.
2- there was a show on our 2-bed bed... at first I discovered that there was a lot of hair there - apparently female and male. long and short.
I ran back to the reservation, told me that the bed was immediately replaced. But the dissatisfied cleaners said that in general there was no extra bed linen - and it was so clean. As if you would think - hair, what's wrong, it's just that people fall out of it, and we have to pull it out....SHOCK !!!
Okay, the linen was changed, and okay, I wanted to relax and not spend my vacation on swearing.
On the third day, change of underwear again. Night came, the child fidgets, woke up at night, roared for probably an hour and a half, we were already thinking of calling a doctor. But it seems they put it down later.
The next night it all happened again. When they themselves were lying, they thought that the linen was like that, everything was prickly, and then when the child burst into tears on the second night, they turned on the light and accidentally saw that his entire back was reddening, they began to disassemble the bed - and it was all covered in some kind of wool, all strewn with animal hair and 3 lumps animal hair was found - as if before laying the linen in the room, a pack of bald dogs slept on it. We were just in shock. That's horrible. Wash the child faster, wash yourself. So they didn't go to bed that night. In the morning I ran to the Administrator, she came, along with the cleaners to watch. She confirmed that she also sees this, that it is wool and clods of animal hair. This time the bed was changed to white - so that everything could be seen. (If it weren’t for the child, they would immediately pack their things and even though there was 1 day left, they would have found another place for themselves)
I ran to that MADAM from the reservation, I say that it’s just disgusting, we slept for 2 days on some kind of wool like from dogs, the child roared for 2 nights, we were worried, in short, not rest, but what the hell. What conditions did they give us, how is it even possible to make such beds. From this, even a non-squeamish person will feel sick. To which I was told that she did not know anything, who put what to whom, and she was not going to deal with anyone, that she did not care who went where, who complained to whom, etc. Like, even if you file a lawsuit and write a million reviews, then all the same, a lot of people will come to them, because. few people read the reviews. In general, she spoke so disgustingly and arrogantly, and then she simply said that she had to go, saying goodbye. how I regret that I came to her with a falling asleep child in my arms (since I couldn’t sleep at night). I had to calmly and quietly find out everything, but if I knew that it would be so, it would be better to just take this bed and this... (madam from the booking) I would just poke my face into this disgusting mud.
Pool: Nice pool, 3 sections. Only the truth is they were not cleaned often, when we arrived it was clean, but for all this time they were not cleaned, the bathers themselves pulled the leaves out of the pool.
Children's playroom: - the only plus is that there is a place for adults to sit. Lots of sofas. Toys - minuscule. The kids never even went there.
Outcome: Never go there with a foot. Just a disgusting place with some disgusting people. Instead of apologizing and reassuring the people living with them, this habalka, on the contrary, runs into that she doesn’t care, there will supposedly be such a wagon and a small cart....
Dirty, disgusting, uncomfortable and vile...
Astoria score -1. she deserves no more.
I liked only one administrator (slender, dark short) - friendly, does not deceive anyone, fair.
And a slightly chubby blonde girl from a bar (in a cafe). Communicates with children, plays casually, pleasant in communication)
How to go towards the sea, on the left side at the entrance of the last guest house they make chic kebabs - we constantly took from them.
On the beach in the cafe, too, nice people work, they even brought sun loungers to us where we needed to.
Okay, to the point. It’s a pity that you can’t attach a photo with beds on which shreds of animal wool were...
In general, to the point: They look quite decent buildings, but of course there are much better ones around.
Check-in: We entered the building - we were immediately told to pay the entire cost of living, and only then discuss issues and show the room.
Madame from the booking office is arrogant and imposing for some reason. Communicates with visitors insofar as.
Nutrition:
Breakfast is free: What they call a buffet is like in the cafeteria at school, point your finger at what you want and they put you a drop. If you want to know what will be for breakfast - just go to lunch and dinner the day before. (All that remains of paid lunches and dinners, they give away for free for breakfast the next day).
DO NOT take sushi - they are just disgusting, we took 2000 and threw everything away. They just don't know how to do it. And the sticks under the paper packaging were moldy. The waitress said OH))) and with a smile ran away with these sticks and after 10 minutes brought normal ones.
Beach: what is called its own beach is nonsense, it is written that it is fenced and only for its own, but there is just Astoria cafe next to it and sun loungers are given free of charge on the cards. As for people, there is no restriction, no fence. So about the fact that there are no people on their beach - a lie, just a common beach. Walk to it for 20-25 minutes. Not 5 as stated.
Room: There is air conditioning, refrigerator, TV, wardrobe, bedside tables and chest of drawers.
We went into the room and immediately had to run back - I looked at beds 1 - instead of a double bed, my brother had to sleep on shifted single beds, the mattresses on which were constantly moving apart and it turned out that you were just lying in a hole - on the base.
2- there was a show on our 2-bed bed... at first I discovered that there was a lot of hair there - apparently female and male. long and short.
I ran back to the reservation, told me that the bed was immediately replaced. But the dissatisfied cleaners said that in general there was no extra bed linen - and it was so clean. As if you would think - hair, what's wrong, it's just that people fall out of it, and we have to pull it out....SHOCK !!!
Okay, the linen was changed, and okay, I wanted to relax and not spend my vacation on swearing.
On the third day, change of underwear again. Night came, the child fidgets, woke up at night, roared for probably an hour and a half, we were already thinking of calling a doctor. But it seems they put it down later.
The next night it all happened again. When they themselves were lying, they thought that the linen was like that, everything was prickly, and then when the child burst into tears on the second night, they turned on the light and accidentally saw that his entire back was reddening, they began to disassemble the bed - and it was all covered in some kind of wool, all strewn with animal hair and 3 lumps animal hair was found - as if before laying the linen in the room, a pack of bald dogs slept on it. We were just in shock. That's horrible. Wash the child faster, wash yourself. So they didn't go to bed that night. In the morning I ran to the Administrator, she came, along with the cleaners to watch. She confirmed that she also sees this, that it is wool and clods of animal hair. This time the bed was changed to white - so that everything could be seen. (If it weren’t for the child, they would immediately pack their things and even though there was 1 day left, they would have found another place for themselves)
I ran to that MADAM from the reservation, I say that it’s just disgusting, we slept for 2 days on some kind of wool like from dogs, the child roared for 2 nights, we were worried, in short, not rest, but what the hell. What conditions did they give us, how is it even possible to make such beds. From this, even a non-squeamish person will feel sick. To which I was told that she did not know anything, who put what to whom, and she was not going to deal with anyone, that she did not care who went where, who complained to whom, etc. Like, even if you file a lawsuit and write a million reviews, then all the same, a lot of people will come to them, because. few people read the reviews. In general, she spoke so disgustingly and arrogantly, and then she simply said that she had to go, saying goodbye. how I regret that I came to her with a falling asleep child in my arms (since I couldn’t sleep at night). I had to calmly and quietly find out everything, but if I knew that it would be so, it would be better to just take this bed and this... (madam from the booking) I would just poke my face into this disgusting mud.
Pool: Nice pool, 3 sections. Only the truth is they were not cleaned often, when we arrived it was clean, but for all this time they were not cleaned, the bathers themselves pulled the leaves out of the pool.
Children's playroom: - the only plus is that there is a place for adults to sit. Lots of sofas. Toys - minuscule. The kids never even went there.
Outcome: Never go there with a foot. Just a disgusting place with some disgusting people. Instead of apologizing and reassuring the people living with them, this habalka, on the contrary, runs into that she doesn’t care, there will supposedly be such a wagon and a small cart....
Dirty, disgusting, uncomfortable and vile...
Astoria score -1. she deserves no more.
I liked only one administrator (slender, dark short) - friendly, does not deceive anyone, fair.
And a slightly chubby blonde girl from a bar (in a cafe). Communicates with children, plays casually, pleasant in communication)
How to go towards the sea, on the left side at the entrance of the last guest house they make chic kebabs - we constantly took from them.
On the beach in the cafe, too, nice people work, they even brought sun loungers to us where we needed to.
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Traveled in August 2012. It was the first vacation with a small child. While we were looking for a hotel, we asked a lot of questions, because all the same, we ourselves wanted to go to a good place, and besides, if you are traveling with a child, then all the more you need a clean and good place. According to the description, Astoria was interested, contacted them, everything was beautifully painted for us, that it was clean, comfortable, breakfast buffet, etc.
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Traveled in August 2012. It was the first vacation with a small child. While we were looking for a hotel, we asked a lot of questions, because all the same, we ourselves wanted to go to a good place, and besides, if you are traveling with a child, then all the more you need a clean and good place. According to the description, Astoria was interested, contacted them, everything was beautifully painted for us, that it was clean, comfortable, breakfast buffet, etc. There were practically no reviews on the Internet, only a couple from 2008, saying that everything is fine - we had a good rest. 1 review was bad and long, but the next girl commented like this - they say the vacationer will not write much. Well, I thought to close my eyes to this, but in vain. Now I understand why people write for nothing - I personally experienced such that if I had time I would write a few pages and describe everything so that people would not be deceived and would know. Okay, to the point. It’s a pity that you can’t attach a photo with the beds on which shreds of animal wool were... In general, to the point: It looks like quite decent buildings, but of course there are much better around. Check-in: We entered the building - we were immediately told to pay the entire cost of living, and only then discuss issues and show the room. Madame from the booking office is arrogant and imposing for some reason. Communicates with visitors insofar as. Meals: Breakfast is free: What they call a buffet is like in the cafeteria at school, point your finger at what you want and they put you a drop. If you want to know what will be for breakfast, it is enough to visit lunch and dinner the day before. (All that remains of paid lunches and dinners, they give away for free for breakfast the next day). DO NOT take sushi - they are just disgusting, we took 2000 and threw everything away. They just don't know how to do it. And the sticks under the paper packaging were moldy. The waitress said OH))) and with a smile ran away with these sticks and after 10 minutes brought normal ones. Beach: what is called a private beach is nonsense, it is written that it is fenced and only for its own, but there is just Astoria cafe next to it and sun loungers are given free of charge on the cards. And as for people, there is no restriction, no fence. So about the fact that there are no people on their beach - a lie, just a common beach. Walk to it for 20-25 minutes. Not 5 as stated. Room: There is air conditioning, refrigerator, TV, wardrobe, bedside tables and chest of drawers. We went into the room and immediately had to run back - I looked at beds 1 - instead of a double bed, my brother had to sleep on shifted single beds, the mattresses on which were constantly moving apart and it turned out that you were just lying in a hole - on the base. 2- there was a show on our 2-bed bed... at first I discovered that there was a lot of hair there - apparently female and male, because long and short. I ran back to the reservation, told me that the bed was immediately replaced. But the dissatisfied cleaners said that there was no extra bed linen at all - and it was so clean. As if you would think - hair, what's wrong, it's just that people fall out of it, and we have to pull it out....SHOCK!! ! Okay, the linen was changed and okay, I wanted to relax and not spend my vacation on swearing. On the third day, change of underwear again. Night came, the child fidgets, woke up at night, roared for probably an hour and a half, we were already thinking of calling a doctor. But it seems they laid it down later. The next night it all happened again. When they themselves were lying, they thought that the linen was like that, everything was prickly, and then when the child burst into tears on the second night, they turned on the light and accidentally saw that his whole back was reddening, they began to disassemble the bed - and it was all covered in some kind of wool, all strewn with animal hair and 3 lumps animal hair was found - as if before laying the linen in the room, a pack of bald dogs slept on it. We were just in shock. That's horrible. Wash the child faster, wash yourself. So they didn't go to bed that night. In the morning I ran to the Administrator, she came, along with the cleaners to watch. She confirmed that she also sees this, that it is wool and clods of animal hair. This time the bed was changed to white - so that everything could be seen. (If it weren’t for the child, we would immediately pack our things and at least have 1 day left, but we would have found another place for ourselves) I ran to that MADAM from the reservation, I say that it’s just disgusting, we slept on some kind of wool for 2 days like from dogs, the child roared for 2 nights, we were worried, in short, not rest, but what the hell. What conditions did they give us, how is it even possible to make such beds. From this, even a non-squeamish person will feel sick. To which I was told that she doesn’t know anything, who puts what to whom, and she’s not going to deal with anyone, that she doesn’t care who goes where, who complains to whom, etc. Like, even if you file a lawsuit and write a million reviews, then all the same, a lot of people will come to them, because few people read the reviews. In general, she spoke so disgustingly and arrogantly, and then she simply said that she had to go, saying goodbye. how I regret that I came to her with a falling asleep child in my arms (since I couldn’t sleep at night). I had to calmly and quietly find out everything, but if I knew that it would be so, it would be better to just take this bed and this (Madame from the booking) face would just poke into this disgusting dirt. Pool: Nice pool, 3 sections. Only the truth is they were not cleaned often, when we arrived it was clean, but for all this time they were not cleaned, the bathers themselves pulled the leaves out of the pool. Children's playroom: - the only plus is that there is where to sit for adults. Lots of sofas. Toys - minuscule. The kids never even went there. Outcome: Never go there. Just a disgusting place with some disgusting people. Instead of apologizing and reassuring the people living with them, this habalka, on the contrary, runs over that she doesn’t care, there will supposedly be such a wagon and a small cart....Dirty, disgusting, uncomfortable and disgusting... Astoria's rating is -1. she deserves no more. I liked only one administrator (slender, dark, short) - benevolent, does not deceive anyone, fair. And a slightly chubby blonde girl from a bar (in a cafe). He communicates with the children, plays between times, pleasant in communication) How to go towards the sea, on the left side at the entrance of the last guest house they make chic kebabs - we constantly took from them. On the beach in the cafe, too, nice people work, they even brought sun loungers to us where we needed to.
Review from — vOtpusk.ru
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• 1
Rested in "Astoria" in ion 2011. The building is beautiful, the yard is cozy, there is a swimming pool, a pond with frogs, a playground and even a sauna, that's all the delights of this hotel complex. The rooms are not cozy, dirty, in one two-bed room they accommodate 3-4 people, in a family 4-bed room for 6 people.
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Rested in "Astoria" in ion 2011. The building is beautiful, the yard is cozy, there is a swimming pool, a pond with frogs, a playground and even a sauna, that's all the delights of this hotel complex. The rooms are not cozy, dirty, in one two-bed room they accommodate 3-4 people, in a family 4-bed room for 6 people. and even then they constantly move from room to room (they don’t even take into account that you have a baby. The bed is changed every two weeks, towels are not changed at all (since they don’t have them, they don’t have enough). The food is disgusting, mostly yesterday food, and not tasty. I suffered from poisoning twice. No service, they treat vacationers disgustingly, especially their manager Alexandra is worth it. She yells at everyone, snaps, even comes to insults (she herself saw how she insulted a woman). The staff is all tortured, not sociable (you can see they plow like horses without rest) I stayed there for 10 days, and I didn’t even get any rest - a complete hassle. It would be better not to go there. I will never go there again and I don’t advise you.
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• 6
Rested in Astoria from July to August 2009. (two families with children). . . Hotel "Astoria" is located in the resort village of Vityazevo, which is 17 km. from Anapa. Astoria is located near the embankment of the park "Paralia" (with a bunch of all sorts of entertainment for every taste) Consists of 2 4-storey buildings.
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Rested in Astoria from July to August 2009. (two families with children). . . Hotel "Astoria" is located in the resort village of Vityazevo, which is 17 km. from Anapa. Astoria is located near the embankment of the park "Paralia" (with a bunch of all sorts of entertainment for every taste) Consists of 2 4-storey buildings. The location of the hotel is very convenient, the noise of the embankment is aside, this is especially important when you go on vacation with small children. To the sea 250 meters, a large wide beach, with a bunch of dunes, a cafe on the beach from our hotel complex, free sun loungers. . (True, the number of umbrellas (3 pieces) was not enough for vacationers. ) In order to be under a canopy, the places were "clogged" from the early morning. Our price included accommodation (buffet breakfast), use of the pool, children's room, playground. We had a standard room on the ground floor with TV, refrigerator, air conditioning, shower, toilet and a balcony (overlooking the children's cafe). We rented an iron for free at the reception. parking next to the hotel is also free. . . (although at first the guard tried to charge us -100 rubles per day. . ) We turned to the owner, who at that time was with his family in a hotel. Explaining that the travel agency clearly told us that parking is free. . . and the issue was closed. In Astoria, entertainment shows were often arranged for children and adults (fire shows, puppet shows, mini performances, striptease shows (for an additional fee). . We cleaned every day, linen after 3 days, but since we had small children, then At our request, the linen was changed more often)). . The patio had a cafe and a pool, tables and wonderful staff who served us right by the pool. I also liked the fact that there is a store nearby from our complex. . . in which they often bought milk, fruits, ice cream, and every little thing. . . often ate dinner. fee in Astoria itself, and went to dinner at Paralia. . . We ordered a ticket through Zdravkurort, at the same price as in Astoria itself, they work with them directly. . MINUS (with young children it was far to go to the beach. . but we escaped the heat by the pool) I liked the REST very much, we will definitely go there again. . .
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Everything is super!! ! On the left is the sea, on the right is the estuary. Warm, cozy, beautiful!! ! We will definitely go again. Get the place ready!! ! The coolest beach in all Vityazevo!! ! Sea of fun.
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Everything is super!! ! On the left is the sea, on the right is the estuary. Warm, cozy, beautiful!! ! We will definitely go again. Get the place ready!! ! The coolest beach in all Vityazevo!! ! Sea of fun.
Review from — vOtpusk.ru
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