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Why do we have to pay extra to reschedule a tour that coincides with quarantine?
We bought a tour from Tui for 19.03-27.03.
Now we are not talking about a refund ... they offer to change the dates of the trip. It's all good... but... the dollar has risen... the price of the tour too. Now our tour is much more expensive.
The tour operator speculates on tours because tourists have no choice.
Tourists are also the affected party in this situation.
And maybe you should defend those who bring you income?
In my opinion, tours that coincided with the quarantine period should be replaced at no extra charge.
Now we are not talking about a refund ... they offer to change the dates of the trip. It's all good... but... the dollar has risen... the price of the tour too. Now our tour is much more expensive.
The tour operator speculates on tours because tourists have no choice.
Tourists are also the affected party in this situation.
And maybe you should defend those who bring you income?
In my opinion, tours that coincided with the quarantine period should be replaced at no extra charge.
Translated automatically from Russian. View original
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Answers • 60
This is force majeure, operators could generally cancel all tours immediately after the speech of the President
The ability to reschedule the tour in this situation is a concession to the TO. Nobody owes you anything in a force majeure situation
The ability to reschedule the tour in this situation is a concession to the TO. Nobody owes you anything in a force majeure situation
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3.5
answered 5 years ago
Because it's a force majeure. The money is non-refundable.
If the operator offers to rebook the tour with a surcharge, then this is just a gift.
If the operator offers to rebook the tour with a surcharge, then this is just a gift.
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answered 5 years ago
Yes, the situation... There is a performance, but no action. The authorities have no decisions ... but what about those who bought tours for dates from 03/18/20 onwards. What does it mean to reschedule a tour? On what date? To what country? How much more do you have to pay?
"concession TO ..", force majeure, however.
"concession TO ..", force majeure, however.
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1.5
answered 5 years ago
Tui for tours purchased from 03/03/20 with a departure date after 04/20/20 in case of no departure makes a 100 percent refund. We were notified by our operator.
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2.5
answered 5 years ago
0676307776
I think they are fooling you, misleading you ... so that you don’t give up tours. What will happen after April 20, no one knows. If you start taking the tour now, then there are still five days until 20.03. (one month before departure). After 20.03. there will already be big losses during the delivery of the tour.
I think they are fooling you, misleading you ... so that you don’t give up tours. What will happen after April 20, no one knows. If you start taking the tour now, then there are still five days until 20.03. (one month before departure). After 20.03. there will already be big losses during the delivery of the tour.
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3.5
answered 5 years ago
If the tour operator even offers to change the country, then the tour operator still has the money for the tour. So return it to people ...
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½
answered 5 years ago
"Convenient force majeure position"
Read what applies to force majeure situations
You should say thank you very much that you were allowed to transfer and choose a country
Any MOT you have the right not to reimburse anything and not to reschedule the dates
Read what applies to force majeure situations
You should say thank you very much that you were allowed to transfer and choose a country
Any MOT you have the right not to reimburse anything and not to reschedule the dates
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answered 5 years ago
goncharova301075
I think that you have been driven into a corner ... they will not give you money.
They offer with a surcharge, "benefactors", but where, if not a secret? Now everywhere is dumb ... the pandemic declared by WHO is everywhere. This is a worldwide epidemic ... and therefore a "pandemic". Yes, and the date of its completion is not known. Cunning, "benefactors".
I think that you have been driven into a corner ... they will not give you money.
They offer with a surcharge, "benefactors", but where, if not a secret? Now everywhere is dumb ... the pandemic declared by WHO is everywhere. This is a worldwide epidemic ... and therefore a "pandemic". Yes, and the date of its completion is not known. Cunning, "benefactors".
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½
answered 5 years ago
The author, I understand you, but on the other hand, why should only TO bear the losses in a situation where it is not his fault at all? Now not only TO and airlines are suffering enormous losses, many have fallen, let's say, under the batch. I also consider it a gift that TO offers you to at least change the dates, and not at all fell into the cold. Now there is an unprecedented situation in the world, and you, excuse me, are only thinking about yourself and money.
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4
answered 5 years ago
goncharova301075
Clear. Agree ... choose a date away. I wonder if it will be a new full-fledged Treaty? It will be seen there. Pay another 300 dollars, get the Contract for a new date, in another hotel. And then decide how to proceed. Now there is no time and the penalty is 100%, and everything is like from scratch.
Clear. Agree ... choose a date away. I wonder if it will be a new full-fledged Treaty? It will be seen there. Pay another 300 dollars, get the Contract for a new date, in another hotel. And then decide how to proceed. Now there is no time and the penalty is 100%, and everything is like from scratch.
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answered 5 years ago
It’s clear (((only where is the guarantee that if you rebook now, then this new tour will not be covered?
All the more offer on April.
It's just not clear why prices have risen sharply????
Prior to this situation, they were much lower in April May ...
All the more offer on April.
It's just not clear why prices have risen sharply????
Prior to this situation, they were much lower in April May ...
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1
answered 5 years ago
Prices have risen due to high demand. And tomorrow will be even higher.
Even our "guarantor" does not give a guarantee.
Even our "guarantor" does not give a guarantee.
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answered 5 years ago
The author, who can give you guarantees now ?? In April, maybe everyone will not be up to Egypt and not to vacation at all.
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½
answered 5 years ago
Prices have risen because people were not given a choice. They just have to take what they give ...
In your opinion, during the coronavirus, everyone ran to buy tickets to Egypt, where there is also a panic now ..
In your opinion, during the coronavirus, everyone ran to buy tickets to Egypt, where there is also a panic now ..
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answered 5 years ago
there is no guarantee at all that TO will not go bankrupt. Now the situation in the tourist market is terrible, not everyone will survive it.
all parties suffer losses - tourists, TO, TA, hotels, airlines, etc.
Personally, in such a situation, I would have rebooked the tour for October-November, not earlier, and hoped that the situation would return to normal and MOT would not be covered.
all parties suffer losses - tourists, TO, TA, hotels, airlines, etc.
Personally, in such a situation, I would have rebooked the tour for October-November, not earlier, and hoped that the situation would return to normal and MOT would not be covered.
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answered 5 years ago
camomile, do not allow rebooking for the fall. My sister has tickets to Istanbul, departure 04.04, or you rent and lose 2/3 of the cost, or you can reschedule the date until 31.05. With such a situation, it may not resolve until May ...
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answered 5 years ago
What is the choice in this situation? Everything that is offered to you and in general something is offered correctly was called a gift.
And it is still unknown whether some TOs will be able to survive this crisis normally and fulfill all obligations to tourists
And it is still unknown whether some TOs will be able to survive this crisis normally and fulfill all obligations to tourists
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1.5
answered 5 years ago
Cinderella, let them rebook for 31/05, and there they may still give a respite. It is unlikely that anything will resolve by this point.
Today in Hagia Sophia
https://twitter.com/i/status/1239235596507320320
Today in Hagia Sophia
https://twitter.com/i/status/1239235596507320320
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answered 5 years ago
It is also fortunate that they allow to transfer and take into account the payment earlier, could use the current legislation and apply the action or the emergence of "force majeure " - Article 617 CCU, "Grounds for exemption from liability in connection with breach of obligation ". According to this rule of law, no one owes anyone anything.
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1
answered 5 years ago
So interesting and other tricks!
From the airline MEAU! Previously reserved tickets for 16.03 at 06 am to Barcelona were tried to be canceled during yesterday. Neither the Call Center nor any other connection with the MNU did not work, they sent a message about the cancellation by the evening on Facebook (there is an option), there was no answer until 03 am , then received a response - "We have successfully checked you in for a flight online". How are you?! Merry!
From the airline MEAU! Previously reserved tickets for 16.03 at 06 am to Barcelona were tried to be canceled during yesterday. Neither the Call Center nor any other connection with the MNU did not work, they sent a message about the cancellation by the evening on Facebook (there is an option), there was no answer until 03 am , then received a response - "We have successfully checked you in for a flight online". How are you?! Merry!
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2
answered 5 years ago
alex45, so Mau has two flights to Barcelona today at 09.50 and at 11.30, the first took off, the second - registration. On 16.03 at 06.00 they did not have a flight to Barcelona.
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answered 5 years ago
In any disputable situation, one way out is a statement of claim in court.
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1.5
answered 5 years ago
veritasana, "According to this rule of law, no one owes anything to anyone." This is not true.
This statement is dispersed over the network by those who benefit from people not making legal demands. In judicial practice, they usually not only prescribe a refund, but it happens that compensation is also calculated (in the case of air travel, no).
For air, if anyone is interested, there is a good article on FB from a lawyer, with recommendations
https://www.facebook.com/andrew.guck1/posts/3196149070409359
This statement is dispersed over the network by those who benefit from people not making legal demands. In judicial practice, they usually not only prescribe a refund, but it happens that compensation is also calculated (in the case of air travel, no).
For air, if anyone is interested, there is a good article on FB from a lawyer, with recommendations
https://www.facebook.com/andrew.guck1/posts/3196149070409359
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2
answered 5 years ago
Is there any case law or any decisions in Ukraine related to force majeure?
With the mass cancellation of flights, the closure of borders with existing official documents of the authorities.
There is no such practice, and there are no court decisions - this article is just the theory of one of the lawyers.
although he himself writes about force majeure "The President is a body of power. In an official statement, he used the word " decision ". About " decision "is also mentioned on the official website of the National Security and Defense Council. And in aviation the force majeure is a little different, both in essence and in consequences. Here the rules of the Central Committee do not apply "
With the mass cancellation of flights, the closure of borders with existing official documents of the authorities.
There is no such practice, and there are no court decisions - this article is just the theory of one of the lawyers.
although he himself writes about force majeure "The President is a body of power. In an official statement, he used the word " decision ". About " decision "is also mentioned on the official website of the National Security and Defense Council. And in aviation the force majeure is a little different, both in essence and in consequences. Here the rules of the Central Committee do not apply "
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answered 5 years ago
Full of decisions related to the war, for example. Google it.
Force majeure exempts the party from the return of funds, if and only that party is unable to return these funds. If he simply does not want to, the decision will be in favor of the plaintiff.
In people
Force majeure exempts the party from the return of funds, if and only that party is unable to return these funds. If he simply does not want to, the decision will be in favor of the plaintiff.
In people
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answered 5 years ago
People generally have a very strange idea of force majeure.
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½
answered 5 years ago
"Full of decisions related to the war, for example", in other countries. There is officially no war in Ukraine and there are no such decisions
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answered 5 years ago
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