Question
Ask a Question
Ask a question
Interesting questions
Related question «Travel agencies and operators»
What should alert or, on the contrary, please at the first meeting in a travel agency?
I am concerned about the question of how to choose a travel agency, so as not to be upset by the quality of its services later. How did you choose your travel agency? What should be the main focus? Through friends, the option disappears. Thanks in advance.
Translated automatically from Russian. View original
Subscribe
Answers • 32
There is a Kiev office b.r. Friendship of peoples, but in general it is a Czech tour operator.
Are you planning on going somewhere?
Are you planning on going somewhere?
Like
You like
answered 15 years ago
"Are you planning on going somewhere?"
Yes, at least it's weird.
The author, why can't the recommendations of acquaintances be taken into account when choosing a travel agency?
Yes, at least it's weird.
The author, why can't the recommendations of acquaintances be taken into account when choosing a travel agency?
Like
You like
answered 15 years ago
if to be suspicious, then to the end
ask for a license and all documents
learn about bank guarantee
find out how many years on the market
feel the professionalism of the manager
take a closer look at the decoration of the office (office for a day or for ages)
I don't even know how else to rate a tour company.
ask for a license and all documents
learn about bank guarantee
find out how many years on the market
feel the professionalism of the manager
take a closer look at the decoration of the office (office for a day or for ages)
I don't even know how else to rate a tour company.
Like
You like
answered 15 years ago
"Are you planning on going somewhere?"
Yes, at least it's weird.
First of all, why this sarcasm?
Secondly, people here are not only from Kyiv.
Thirdly, I do not need advertising of your company for nothing!
PlyusheMonster thank you so much!
Looking forward to more specific advice.
Yes, at least it's weird.
First of all, why this sarcasm?
Secondly, people here are not only from Kyiv.
Thirdly, I do not need advertising of your company for nothing!
PlyusheMonster thank you so much!
Looking forward to more specific advice.
Like
You like
answered 15 years ago
Kat999, about sarcasm, who did you contact?
If to me, then the question "What are you going to go somewhere?)" seemed strange ...
If to me, then the question "What are you going to go somewhere?)" seemed strange ...
Like
You like
answered 15 years ago
wow! how many things fell down! listen to your friends, this is the most proven way)))) and yourself, of course.
Like
You like
answered 15 years ago
Finding a company is difficult, and an agent is even more difficult. Therefore, you need to control the entire process of buying a tour from start to finish. It is better, of course, to immediately contact the operator, without intermediary agents, but not many tour operators work with individuals. persons. Therefore, we do this:
1. We never buy a tour earlier than a month in advance (agents will hand it over to the operator only after the SPO and put the difference in their pocket)
2. At every step, we control the agency: whether I passed the docks for a visa to the operator, whether I passed the docks for a ticket and reservation, whether I agreed on additional excursions. All this can be done by calling the tour operator directly.
3. We do not pay 100% of the tour until there is a visa, booking confirmation and hotel.
4. When filling out the contract, we do not trust anyone and force us to enter in the contract the tour operator through which we fly and the name of the hotel.
Even the most decent agent does not deserve full trust.
You must remember that no one will care about you abroad, no one will come to your aid, the more difficult the problem, the less the agent's desire to help you. Read my review about the Venus tour agency in the forum, in the travel agency section and draw the appropriate conclusions.
Now agents will spit on me :-) But the main thing is to help tourists
1. We never buy a tour earlier than a month in advance (agents will hand it over to the operator only after the SPO and put the difference in their pocket)
2. At every step, we control the agency: whether I passed the docks for a visa to the operator, whether I passed the docks for a ticket and reservation, whether I agreed on additional excursions. All this can be done by calling the tour operator directly.
3. We do not pay 100% of the tour until there is a visa, booking confirmation and hotel.
4. When filling out the contract, we do not trust anyone and force us to enter in the contract the tour operator through which we fly and the name of the hotel.
Even the most decent agent does not deserve full trust.
You must remember that no one will care about you abroad, no one will come to your aid, the more difficult the problem, the less the agent's desire to help you. Read my review about the Venus tour agency in the forum, in the travel agency section and draw the appropriate conclusions.
Now agents will spit on me :-) But the main thing is to help tourists
Like
You like
•
3
answered 15 years ago
originally chosen on the advice of friends
Why isn't that an option for you?
Why isn't that an option for you?
Like
You like
answered 15 years ago
Before going to Egypt, we went around about 10 agencies. Prices for the same tour fluctuated within 200 USD. In some obscure agencies tours were cheaper. Turtess Travel partners had the same prices. we chose an agency that has been working successfully for a long time, and is a partner of Turtess. Even though it was a little more expensive, we were sure that everything would be as it should.
Turtess organizes everything very well. We liked it.
And now, choosing an agency, I will look for Turtesse's partners, because I already know that everything will be fine :)
This is not advertising in any way, I have nothing to do with the travel industry. This is just my experience.
Turtess organizes everything very well. We liked it.
And now, choosing an agency, I will look for Turtesse's partners, because I already know that everything will be fine :)
This is not advertising in any way, I have nothing to do with the travel industry. This is just my experience.
Like
You like
•
½
answered 15 years ago
trespass thanks for the very useful information!
Janny25 thank you very much I will take note, I also read a lot of good reviews about the turtess!
Zlata28 among friends, no one goes anywhere) Some acquaintances of acquaintances went to their travel agency took note)
Janny25 thank you very much I will take note, I also read a lot of good reviews about the turtess!
Zlata28 among friends, no one goes anywhere) Some acquaintances of acquaintances went to their travel agency took note)
Like
You like
answered 15 years ago
trespass, I searched on the forum about Venus Tour, I did not find it. Tell me the date of the message, I really want to know what they have wrong. You have to be armed. I went to Egypt twice with them and it was fine. Although we did not experience force majeure, so everything went smoothly.
Like
You like
answered 15 years ago
Of Turtessa's partners, I like Tourleader, and they always give 5% discounts.
Like
You like
answered 15 years ago
If we are talking about Turkey or Egypt, there is no difference at all in which agency to give money! In where they will give a greater discount from the price of the operator. And the major operators are all well-known and all are not bad, they differ only in prices. If we are not talking about Turkey and Egypt, it is better to get around without an agency at all, no one organizes better than his own beloved.
Like
You like
answered 15 years ago
Illusions and delusions. I'll try to formulate systematically.
1. There are no obvious cheats on the market for a long time. It is no longer possible to make money on this. Therefore, studying licenses and bank guarantees will not give you anything. Moreover, they will hang in front of you on the wall or in the buyer's corner.
2. The main danger - you will not see what you expected at the place of rest.
3. Discount. A tourist with whom it is pleasant and easy to work is easily given a discount of up to 5%. But depending on what price. For example, partners of Turtess were advised here. That's why they are partners in order to sell tours of Turtessa. But Turtesse does not have the best price for all hotels. And not all dates. It is more correct to see all the offers on the market for the hotel you are interested in, and then make a decision about the operator and the discount.
4. Do not buy a tour from the first call. Make a few calls to agencies where you are comfortable buying (near your home, near your work).
Based on the results of the telephone conversation (competence, openness), select an agent. Visit it and meet the manager. Take the first step to choosing a tour - see how the manager works. In half an hour of communication you will understand everything. Take some time out, look at home reviews and prices, and take the next step.
1. There are no obvious cheats on the market for a long time. It is no longer possible to make money on this. Therefore, studying licenses and bank guarantees will not give you anything. Moreover, they will hang in front of you on the wall or in the buyer's corner.
2. The main danger - you will not see what you expected at the place of rest.
3. Discount. A tourist with whom it is pleasant and easy to work is easily given a discount of up to 5%. But depending on what price. For example, partners of Turtess were advised here. That's why they are partners in order to sell tours of Turtessa. But Turtesse does not have the best price for all hotels. And not all dates. It is more correct to see all the offers on the market for the hotel you are interested in, and then make a decision about the operator and the discount.
4. Do not buy a tour from the first call. Make a few calls to agencies where you are comfortable buying (near your home, near your work).
Based on the results of the telephone conversation (competence, openness), select an agent. Visit it and meet the manager. Take the first step to choosing a tour - see how the manager works. In half an hour of communication you will understand everything. Take some time out, look at home reviews and prices, and take the next step.
Like
You like
answered 15 years ago
5. The purchase itself. An agreement must be drawn up, in which the operator and parameters of the tour are indicated. A document (receipt, check, order) must be issued for the deposited money. Ask for a booking to be made in front of you. Once the booking has been made, the agent is already obligated to the operator for the booking and will not be able to “jump off” it anywhere. Please note that after confirmation by the tour operator, the agent is given 1-3 banking days to pay. Naturally, the agency will not want to pay with its own money for your tour. Therefore, it is correct to pay when booking up to 50% of the cost of the tour, after confirmation of the remaining amount. At the same time, you can ask the manager to show your application online. You will see her condition.
6. The main difference between agencies is competence and openness, not licenses and partnerships.
This is easy to feel when communicating - the manager easily talks about hotels, tries to determine the parameters of what you need, shows online the prices of different operators, you see all the manipulations on the computer screen, etc.
6. The main difference between agencies is competence and openness, not licenses and partnerships.
This is easy to feel when communicating - the manager easily talks about hotels, tries to determine the parameters of what you need, shows online the prices of different operators, you see all the manipulations on the computer screen, etc.
Like
You like
answered 15 years ago
And further. From September 1, all major operators in Turkey and Egypt will reduce the commission for agents by 2-4 percent. The main goal is that they want to regulate the pricing policy in the market. Relatively speaking, they want tours to be sold at the prices of operators. Those. The question of discounts will soon be completely irrelevant. It simply will not be there or will be so insignificant that it will not determine the place of purchase.
Like
You like
answered 15 years ago
2 orhideya21: interesting movie, didn’t find it myself :-( It was October 29, 2008, section of the Travel Agency. There, this girl from Venus tried to snap, and she called me and wanted to hush up the scandal. I have saved the text in full. If you want, I’ll post more once right in the same section. If it helps tourists, I will only be glad. We must help each other :-)
Like
You like
answered 15 years ago
posted, please read
http://www.turpravda.com/forum/topic.php?id=4&t=21433
http://www.turpravda.com/forum/topic.php?id=4&t=21433
Like
You like
answered 15 years ago
HotLine is a really complete and detailed answer
I enjoyed reading it myself :)
trespass - I was smiled again by your phrase that the agency will not book a tour without special offers and will pocket the difference. )))))))
(but we already discussed this once. It’s a pity that we didn’t manage to convince you)
I enjoyed reading it myself :)
trespass - I was smiled again by your phrase that the agency will not book a tour without special offers and will pocket the difference. )))))))
(but we already discussed this once. It’s a pity that we didn’t manage to convince you)
Like
You like
answered 15 years ago
Are you laughing? After what I experienced in Greece, are you still trying to convince me of something? Or do you want to say that I am not a victim of the agent's greed and did not fall under overbooking through his fault?
The more you "convince" me, the less I will trust travel agencies in general. At least I have already postponed my trip in September :-) Thank you.
The more you "convince" me, the less I will trust travel agencies in general. At least I have already postponed my trip in September :-) Thank you.
Like
You like
•
1
answered 15 years ago
I also wanted to ask if the tour is burning a couple of days before departure, is it normal that tickets will be issued at the airport (I read that this often happens and this is alarming). And what documents should I have on hand after paying for the tour?
Like
You like
answered 15 years ago
Tickets are ALWAYS issued before departure, the earliest - 2-3 days in advance, and usually right at the airport. There, large tour operators have their own windows, and they give out in them. The fact is that a charter flight is formed a week before departure, and no one will print tickets earlier.
After paying for the tour, you must have a hotel voucher, a transfer voucher (if it is individual), an agreement with an agency and insurance. Well, the visa in the passports, if the country has a visa.
After paying for the tour, you must have a hotel voucher, a transfer voucher (if it is individual), an agreement with an agency and insurance. Well, the visa in the passports, if the country has a visa.
Like
You like
•
1
answered 15 years ago
trespass - no way...
do not inflate the dispute again)))))))))
overbooking is a standard scheme in the season and it doesn’t matter when the tour was booked - blame the hotel for overbooking - I myself encountered this several times both when I sent tourists and when I worked in a hotel ...
and tickets and all documents at the airport are normal (unless, of course, you insist and pick up documents in the evening before departure at the agency)
do not inflate the dispute again)))))))))
overbooking is a standard scheme in the season and it doesn’t matter when the tour was booked - blame the hotel for overbooking - I myself encountered this several times both when I sent tourists and when I worked in a hotel ...
and tickets and all documents at the airport are normal (unless, of course, you insist and pick up documents in the evening before departure at the agency)
Like
You like
•
½
answered 15 years ago
You're just stirring up an argument. I didn't contact you at all.
I understand your desire to protect the honor (!?) of travel agencies, but why should innocent people suffer? Which, by the way, feed people like you .. And I don’t need to talk about overbooking in Greece at the end of September, you can deceive your tourists :-) The last charter to Crete is around October 7-10, i.e. it's not just the end of the season, it's the FINISH :-)
Your "beliefs" are designed for tourists who are completely ignorant of the matter. And the more you "persuade" the more you pretend to be an amateur, not a professional at all.
If you contact me again, I will answer exactly the same. Be healthy:-)
I understand your desire to protect the honor (!?) of travel agencies, but why should innocent people suffer? Which, by the way, feed people like you .. And I don’t need to talk about overbooking in Greece at the end of September, you can deceive your tourists :-) The last charter to Crete is around October 7-10, i.e. it's not just the end of the season, it's the FINISH :-)
Your "beliefs" are designed for tourists who are completely ignorant of the matter. And the more you "persuade" the more you pretend to be an amateur, not a professional at all.
If you contact me again, I will answer exactly the same. Be healthy:-)
Like
You like
answered 15 years ago
Once again I want to warn tourists: overbooking is not the worst thing. I fell under it in Hungary (May holidays, of course) and the tour operator Alliance provided us with a better hotel, without delay, and we were happy :-)
The most unpleasant thing is that they can leave you in a foreign country, and not be interested in your fate at all. There is no justification for this. Therefore, tourists, check a hundred times those to whom you trust your vacation.
The most unpleasant thing is that they can leave you in a foreign country, and not be interested in your fate at all. There is no justification for this. Therefore, tourists, check a hundred times those to whom you trust your vacation.
Like
You like
answered 15 years ago
it's time to create a topic: What should alert or, on the contrary, please the manager at the first meeting with a potential tourist?
trespass - and you do not get sick. You need to be calmer with strangers and less likely to get personal. I described overbooking in hotels at the height of the season - your situation is certainly out of the ordinary. Now I understand and share your indignation. (I'll go read your review of the Venus tour)
trespass - and you do not get sick. You need to be calmer with strangers and less likely to get personal. I described overbooking in hotels at the height of the season - your situation is certainly out of the ordinary. Now I understand and share your indignation. (I'll go read your review of the Venus tour)
Like
You like
answered 15 years ago
Want to scare even more? Any application booked and paid for by you before departure can easily be rewritten to another name for little money, or even free of charge. Now do not book anything at all and do not fly. Deceived.
Like
You like
answered 15 years ago
Even so, are you agencies like that? :-) We will know, thanks for the warning :-) I will write down the name of your agency ;-)
Like
You like
answered 15 years ago
Show more »