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I am a travel agency manager. It was a day off, a tourist called, who could not decide on a tour for a long time. And she said that she found what she wanted, but the flight from another city
She also agreed. I went to the office because this offer from the hotel was valid until 23.00. In general, they made a reservation but did not sign the contract. Has written out only the parishioner. Now she finds a departure from our city and wants to make a refusal. How to be?
Translated automatically from Russian. View original
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Answers • 1
Here you gave a dash.
Without a contract, she has the right to cancel the order and without penalties from her side. You did this at your own risk. If you are not confirmed by the hotel, try withdrawing the application. Maybe the operator is the same, then contact them for advice on whether it is possible to transfer only the city of departure and arrival.
Without a contract, she has the right to cancel the order and without penalties from her side. You did this at your own risk. If you are not confirmed by the hotel, try withdrawing the application. Maybe the operator is the same, then contact them for advice on whether it is possible to transfer only the city of departure and arrival.
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answered 9 years ago
