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What documents should tourists receive before departure?
Please explain to me, not educated .... Before, when we flew abroad, we were given envelopes in which there were many different pieces of paper (vouchers), insurance ... But this time we just received 2 pages in the mail - insurance, and 3 vouchers on one page....and that's it! Is it supposed to be like that? What to give when boarding a plane, where are our tickets?
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3 subscribers  • asked 2013-02-1212 years ago
Answers  •  4
аватар LogopeDasha
Sorry, the question has been removed! They called the hotline of the tour operator and they just sent us another letter with tickets ... they apparently forgot) or maybe it’s supposed to)
аватар Marafetka
You know. I started working in tourism 10 years ago. And then we printed envelopes with company logos, ordered voucher forms ... I sat until 12 at night filling these envelopes with all sorts of papers (and I worked in the TO of bus tours - there were a lot of envelopes). And now, somehow .... I have not seen most of my tourists in my eyes. booked by email .. by email sent an invoice. paid through the bank. Emailed documents. People began to trust the Internet more and going to the office is far from obligatory.
аватар LogopeDasha
Marafetka, I agree! But it's so scary to send a lot of money and wait a month for documents)))) Although it is very convenient! Yesterday I printed out several copies of tickets and vouchers, stuffed them into different bags, and now I’m sitting calm and satisfied that suddenly the bag will disappear or something else - but I still have such pieces of paper))))
аватар Marafetka
Of the package of documents that our company issues to tourists, they only need printed insurance (and you can always get a copy from us). The ticket and vouchers are almost always issued "for peace of mind" of the client. Everything is electronic.
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