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transit flight
Please tell me what to do if I missed my connecting flight due to the fault of another airline?
Translated automatically from Russian. View original
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Answers • 15
You just need to buy another ticket, no one will return the money to you, and it’s difficult to prove something.
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answered 13 years ago
You should be put on the next flight if it is a single ticket with a transfer. If you made two separate ones yourself, you can prove it, but it’s difficult!
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answered 13 years ago
you must negotiate with the air carrier on the spot, it is easy to prove the delay, in principle - even on the scoreboard they show how late the plane was. but everything is individual. if you bought the tickets yourself after that, then in the princepe then - yes - it’s already too late to prove something. chtoli check on tickets if the date and time of arrival of control is stamped.
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answered 13 years ago
If you bought tickets as a connected flight, then upon arrival at the connecting airport, go to the information desk or the desk of the airline operating the flight you missed. They usually immediately see that you are late due to the late arrival of the aircraft (because if a connected flight, then they usually check in and issue boarding tickets for both flights at the first airport) and rebook you for the next next flight for free. If you have to wait a long time, food stamps are issued at the terminal. I got hit like that a couple of times. And if tickets were bought for each flight separately, then, unfortunately, there are not so many chances. I have never been able to return the money for the missing ticket in this case.
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answered 13 years ago
Why confuse a person if the question clearly states that the delay is the fault of ANOTHER airline? What can be "connective fly"? Why would a person waste time and effort on proving that, in principle, it is absolutely unrealistic to prove.
And the TRUTH is that no one will change the ticket and will not return the money in such a situation.
And the TRUTH is that no one will change the ticket and will not return the money in such a situation.
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answered 13 years ago
OK, on a concrete example. I flew connected flight from Milan via Munich to Kyiv. The flight from Barca was operated by AlItalia, the flight from Munich by Lufthansa. AlItalia was late, Lufthansa left without me. So Lufthansa rebooked me for the next flight for free, issued food stamps, because. the waiting time was over 6 hours. And (attention!) - I did not prove anything to anyone. They did everything themselves after seeing my boarding pass. So TURPRAVDA is different for all people. In any case, you need to go to the information desk and the airline operating the flight and they will tell you everything in detail.
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answered 13 years ago
*The flight is not from Barca, of course, but from Milan :)
I just arrived, apparently mentally I'm still there :))
I just arrived, apparently mentally I'm still there :))
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answered 13 years ago
So Lufthansa has been a shareholder of Alitalia since 2009 and is treated as a single airline.
http://www.mensajeroweb.com.ar/index.php?x=nota/11115/1/nace-lufthansa-alitalia
http://www.mensajeroweb.com.ar/index.php?x=nota/11115/1/nace-lufthansa-alitalia
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answered 13 years ago
"They did everything themselves after seeing my boarding pass." - The boarding pass is issued only for a single ticket.
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answered 13 years ago
1) Read again carefully what I wrote.
2) We do not know which airlines the person who asked the question flies.
3) One shareholder, different airlines. They are only partners in the alliance.
4) I hope you will not argue with the fact that my answer is quite competent within the framework of the question being asked? Especially his part "In any case, you need to go to the information desk and the airline operating the flight and they will tell you everything in detail"?
2) We do not know which airlines the person who asked the question flies.
3) One shareholder, different airlines. They are only partners in the alliance.
4) I hope you will not argue with the fact that my answer is quite competent within the framework of the question being asked? Especially his part "In any case, you need to go to the information desk and the airline operating the flight and they will tell you everything in detail"?
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answered 13 years ago
Lufthansa is not a shareholder of Alitalia (and certainly not considered as one company, and not even members of the same alliance).
It does not matter if one or more airlines carry out the transportation, it is important that it be issued on one ticket. If there is only one ticket, then you are guaranteed to be transferred in case of delays (and other force majeure); if there are two tickets, most likely no one will talk to you (but options are possible).
It does not matter if one or more airlines carry out the transportation, it is important that it be issued on one ticket. If there is only one ticket, then you are guaranteed to be transferred in case of delays (and other force majeure); if there are two tickets, most likely no one will talk to you (but options are possible).
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answered 13 years ago
Can you give examples when different airlines (from the point of view of a tourist) issue a single ticket?
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answered 13 years ago
1) The flight Poznan-Warsaw-Kyiv was operated by LOT (domestic flight) and Aerosvit. The flight from Poznan was late, we were sent free of charge to Kyiv via Vienna - there was the only nearest flight.
2) Flight Kyiv-Athens-Santorini. From Kyiv to Athens - Aerosvit, from Athens further - Olympic Air. The plane from Kyiv was late, I was rebooked for free on the next flight.
I do not know what a single ticket means, I know about the concept of "connected flight" and I know that the tickets were a little more expensive than if I bought them separately. How connected flight is booked - I don't know, ask my agent.
2) Flight Kyiv-Athens-Santorini. From Kyiv to Athens - Aerosvit, from Athens further - Olympic Air. The plane from Kyiv was late, I was rebooked for free on the next flight.
I do not know what a single ticket means, I know about the concept of "connected flight" and I know that the tickets were a little more expensive than if I bought them separately. How connected flight is booked - I don't know, ask my agent.
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answered 13 years ago