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Hey! Is it possible to return the ticket and get the money back?
Hey! Is it possible to return the ticket and get the money back? If, for example, the vacation was postponed or something else. causes? Thanks everyone
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Answers • 2
Read the contract. It should be written there. As a rule, there is a scale of penalties for cancellation of the application. The penalty depends on the time before departure - the closer, the more. This system of responsibility is introduced by the operators. And this is a natural limitation. The simplest example, try to order a taxi and not go. And here a reservation was made, seats were taken off the flight, data was sent to the hotel, the hotel entered into its reservation and answered, payments were made along the chain - agent - operator - hotel.
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answered 17 years ago
Why such a system - I hope the arguments are accepted. How to reduce losses. If the booking was not made, then the agency will not have any losses. If the dates are not close, then a "strong" agency can agree on minimizing the fine, the operator will refuse the fine and agree with the hotel. It is quite easy to agree with everyone if you simply reschedule the date, i.e. the application is not canceled, but changed. But if these are not close dates and not holidays. Everything is very tough here.
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answered 17 years ago
