Question

  Ask a Question
Ask a question
Experts and experienced tourists will answer
+ Add question details
2 subscribers will be
notified of the issue
Interesting questions

Related question «General issues»
What is important for you when choosing a travel agency or operator??)
Each person has his own criteria for choosing any product: quality, reliability, warranty ... and so on. What is important for you when choosing a travel agency (operator)?
Translated automatically from Russian. View original
Subscribe
7 subscribers  • asked 2010-10-3114 years ago
Answers  •  21
аватар Pachok
When choosing a tour operator - he has the route I need and a good reputation.
When choosing an agency - only the size of the possible discount.
аватар nodana
Thanks for the answer!)
аватар abysfinks
Isn't it easier to book on the tour operator's website? Do you need intermediaries? With their interest?
аватар Pachok
I personally would love to. Only neither Tez, nor Turtess, nor Coral, nor Pegasus directly work with private individuals.
Therefore, we book on the websites of foreign operators. It's also cheaper :)
аватар nodana
It turns out that the most important thing is valuable? Not reputation, not attitude towards the client ... and so on.?
аватар Pachok
From the operator - no, not the price, but the reputation.
I need the agency only as a courier - to give money to the operator, pick up documents, I always know what I want and come to the agency with a tour selected by myself. And I carefully monitor that the manager fills out the booking form on the operator's website without errors.
аватар Pachok
As for foreign operators, everything is in order there both with the reputation and with the attitude towards the client :)
аватар lubitelj
Usually a really good agency has a good reputation, customer service and price are equally good.
аватар nodana
Thanks for your reply!)
аватар HotLine
When conducting a survey, it is very correct to determine the parameters of the audience.
Otherwise, mistakes in writing term papers are inevitable (nodana, 20 years old).
Do not rush to conclusions. Pachok does not apply to the target audience of travel operators and agencies. If there were a majority of such tourists, then there would be no operators, no agencies, no charter flights. In building their work, these subjects are guided by a different audience. And they are, they are developing, they are being sold to "foreign operators". By the way, from the arrival of one of the European leaders - Tui - nothing revolutionary happened to our market. Because the degree of business functionality (reliability, qualifications, pricing policy) depends on the degree of development of this market segment. Tui cannot bring her sales managers here - the salary will not pay off, and local managers will not be trained even in one year. Because qualification comes in work, and it is like everyone else.
аватар Anetka-gan
I try to contact tour operators to a minimum, but if it comes to them, then the main thing for me is the price =)
аватар nodana
HotLine, thanks for the advice, but this analysis is not for course work) but only to determine which niche in the tourism industry is not yet occupied, or very weak!)))
аватар Zlata28
from a travel agency (as correctly noted above)
I only need the maximum discount
stories-advice of little interest
because the travel agency is a kind of
just an intermediary, nothing more
and as for the "owner" i.e. tour operator
then you don't have to choose
because there is no alternative (from the Dnieper)
аватар Pachok
"what niche in the tourism sector is not yet occupied, or is very weak!)))"
Niche budget air travel!
аватар nodana
As for me, there are many travel agencies that just "exist" and work .... there is no positioning themselves in the market, no one is different!
аватар Anetka-gan
Well, there are a lot of travel agencies! and they all sell the same thing, and they have one discount - 5%. now tour operators are struggling with high discounts very hard.
and in princepe TA - it's like cockroaches ..... a lot, multiply, zero sense!
I AM FOR LOW-BUG AIR TRANSPORTATION!!!!
аватар nodana
What do you mean by budget transportation?
аватар Pachok
In order to be different, you need to offer something different from others, right? And if all travel agencies sell the same product of the same operator, then they can compete mainly on price.
If you want to create your own product, then this is a completely different story :)
аватар Pachok
Budget transportation is not in our understanding, but in the generally accepted one. You can use google.
аватар nodana
THANK YOU)))))))))))))))))))
аватар HotLine
Thanks for that? Have you found a niche? "Budget transportation?"
Do you know how much one Boeing costs? Even used. Even on lease. What about licensing, what about operating requirements? What about permissions to fly along corridors and countries? And what is the competition between them now?
There is no such free niche in the business sense. All emerging opportunities are instantly engaged in low-costs. I remember when AIr Arabia couldn't load one flight a week. And today they have FIVE flights a week from Kyiv.
The largest operator in the CIS - TezTUR, which has several hundred flights a week, with billions of dollars in annual turnover, was able to lease 4 Boeings. Total.
From what is written here, there is only one conclusion - there is no niche in the tourist industry focused on expert tourists.
And for existing operators, there is only one conclusion - to open direct online booking of tours as soon as possible.
But they already know this.
The problem is that this cannot be done within the framework of the current tourism law and license conditions.
And how will it be good for us, agents !!! We will no longer be called cockroaches, layers, etc. And we will calmly do what we are doing now and what travel agencies are doing all over the world.
avatar
Add photo
Loading...
Photo uploaded
×