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Departure rescheduling
The situation is as follows: a / c TAP Portugal, the departure time has been postponed by more than 13 hours. My scheme (3 connections), which allowed me to fly from Kharkov to Madeira in 14-15 hours, collapsed at once. Now we not only lose half a day of rest, but also there is a need to book a transit hotel. It turns out the road will take more than a day.
Faced with a similar situation on Wizz Air. The airline also postponed the departure time, but there the passengers were offered options - to accept the new departure time or refuse with a refund. Not here - just notified and that's it. You open your account on the website of the a / c and set the new departure time. As I understand it, a / c is not in the right to simply postpone the departure time. But I don't see any offers to accept or refuse.
Theoretically, I would be satisfied with the return, tk. there are other options that allow you to fly quickly, and you could try to catch tickets for them at a normal price.
Is it possible to get something out of this situation? Or put up with it and start looking for a transit hotel?
Faced with a similar situation on Wizz Air. The airline also postponed the departure time, but there the passengers were offered options - to accept the new departure time or refuse with a refund. Not here - just notified and that's it. You open your account on the website of the a / c and set the new departure time. As I understand it, a / c is not in the right to simply postpone the departure time. But I don't see any offers to accept or refuse.
Theoretically, I would be satisfied with the return, tk. there are other options that allow you to fly quickly, and you could try to catch tickets for them at a normal price.
Is it possible to get something out of this situation? Or put up with it and start looking for a transit hotel?
Translated automatically from Russian. View original
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Answers • 33
Apparently, the postponement is associated with an airport strike in France. It is unlikely that it will be possible to unscrew something from them, only to agree with the proposed option. If all segments of the route are issued by TAP Portugal, then they must provide a transit hotel at their own expense.
In a similar case, I managed to get 400 Euros in compensation from the company. At their desk, say you want to claim compensation, they should explain how to do it.
In a similar case, I managed to get 400 Euros in compensation from the company. At their desk, say you want to claim compensation, they should explain how to do it.
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answered 5 years ago
kolyan_cat
We're flying out in a few more months, so it's hardly a French strike.
It will not work with a transit hotel at the expense of a / c - we have a connection between Vizz Air (1 segment of the route) and TAP Portugal (2 segments of the route). The gap turned out just at the junction of two a / c. We wanted to wait at the airport for 4 hours and fly to Portugal, but now it turns out to wait almost 18 hours.
We're flying out in a few more months, so it's hardly a French strike.
It will not work with a transit hotel at the expense of a / c - we have a connection between Vizz Air (1 segment of the route) and TAP Portugal (2 segments of the route). The gap turned out just at the junction of two a / c. We wanted to wait at the airport for 4 hours and fly to Portugal, but now it turns out to wait almost 18 hours.
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answered 5 years ago
Did you call/write to the airline itself? Just because they didn't give you a refund option doesn't mean you're not eligible. Well, or an option with compensation, if it is more convenient for you.
https://www.skyscanner.ru/news/chto-delat-esli-vash-reis-cancelled-ili-zaderzhali
https://www.skyscanner.ru/news/chto-delat-esli-vash-reis-cancelled-ili-zaderzhali
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answered 5 years ago
ollennka, haven't called or written yet. We just returned home from Italy yesterday and received this "pleasant news". Now sat down to understand.
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answered 5 years ago
Well, good luck and be patient. Unsubscribe later, pliz, on what the heart will calm down.
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answered 5 years ago
it feels like I read someone's correspondence in instant messengers;))))
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answered 5 years ago
camomille, in fact, no offense, you didn’t even contact a / c, but immediately write to the forum, so I had an association that someone was writing to a girlfriend / friend,
- I'm just from Italy, I'm going to Madeira, but the flight was postponed, what should I do?
- Have you contacted the carrier?
- nope
- well, well, you will get an answer, let me know
- OK)
in essence, if there is enough time and a return fare, there were no problems with replacing a ticket or returning money, the main thing is at least to contact the a / c
- I'm just from Italy, I'm going to Madeira, but the flight was postponed, what should I do?
- Have you contacted the carrier?
- nope
- well, well, you will get an answer, let me know
- OK)
in essence, if there is enough time and a return fare, there were no problems with replacing a ticket or returning money, the main thing is at least to contact the a / c
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answered 5 years ago
camomille, I'm also not on the merits of the issue - please tell us about the audience with the Pope and about the mass in the Cathedral. Very interesting how it went
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answered 5 years ago
zhdanova10, did not even expect that they would like it so much. You really feel like a citizen of the world - around people from all over the globe. Groups of pilgrims in national costumes, with musical instruments. Each nation represents its own culture. At the audience there was a small performance of the circus, the mass was like a concert. Considering the grandeur of the cathedral and the illumination turned on at full power, the impression is the strongest. The impressive passage of the pope with his retinue through the entire cathedral. At the entrance, everyone was given songbooks with notes and lyrics. We saw the Pope at a distance of less than a meter.
Tickets without seats. Whoever came first got the best seats. Seating places.
We decided that when we were in Rome again, we would try to get an audience and mass again.
Tickets without seats. Whoever came first got the best seats. Seating places.
We decided that when we were in Rome again, we would try to get an audience and mass again.
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answered 5 years ago
here you can watch the video of the mass
https://www.vaticannews.va/ru/pope/news/2019-12/papa-sovershil-messu-v-prazdnik-bogorodicy-gvadelup skoj.html
https://www.vaticannews.va/ru/pope/news/2019-12/papa-sovershil-messu-v-prazdnik-bogorodicy-gvadelup skoj.html
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answered 5 years ago
audience
https://www.vaticannews.va/ru/pope-francis/papal-audience/2019-12/obshchaya-audienciya-11-dekabrya- 2019.html
https://www.vaticannews.va/ru/pope-francis/papal-audience/2019-12/obshchaya-audienciya-11-dekabrya- 2019.html
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answered 5 years ago
Thank you very much!!! Marvelous!
Never even thought about it.)
Now, thanks to you, new opportunities have opened up!
Never even thought about it.)
Now, thanks to you, new opportunities have opened up!
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answered 5 years ago
Please))
If you are planning to, please arrive early. The audience starts at 9:30. We came to the square at 7 am and were amazed by the huge number of people. It was lucky that in the crowd close to the entrance they saw (or rather heard) a group from Ternopil. They joined them.
They came to the Mass 2 hours before the start - they were practically at the tail of the queue, which began at the beginning of the right colonnade and ended in the middle of the left colonnade.
You need to take places for both the Mass and the audience near the aisle. The Pope always enters the hall and the cathedral through the central aisle and also leaves. You can shoot without restrictions. I regretted that I did not take a video camera with powerful optics with me.
If you are planning to, please arrive early. The audience starts at 9:30. We came to the square at 7 am and were amazed by the huge number of people. It was lucky that in the crowd close to the entrance they saw (or rather heard) a group from Ternopil. They joined them.
They came to the Mass 2 hours before the start - they were practically at the tail of the queue, which began at the beginning of the right colonnade and ended in the middle of the left colonnade.
You need to take places for both the Mass and the audience near the aisle. The Pope always enters the hall and the cathedral through the central aisle and also leaves. You can shoot without restrictions. I regretted that I did not take a video camera with powerful optics with me.
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answered 5 years ago
If you plan a trip, you need to arrive one day before the event, as the letter sent by e-mail must be exchanged for tickets. Envelopes with tickets are personalized, tickets are numbered.
You need to keep track of what is issued and immediately check. I needed to receive 2 envelopes with invitations, but only one was issued. I had to return. And if the guards let me pass quietly the second time, then the Swiss guards are closely watching who enters and exits and immediately blocked my way. True, after I explained to them that there was a mistake and they didn’t give me tickets, they let me through without any problems. Only one person from a group or couple is allowed inside for tickets.
You need to keep track of what is issued and immediately check. I needed to receive 2 envelopes with invitations, but only one was issued. I had to return. And if the guards let me pass quietly the second time, then the Swiss guards are closely watching who enters and exits and immediately blocked my way. True, after I explained to them that there was a mistake and they didn’t give me tickets, they let me through without any problems. Only one person from a group or couple is allowed inside for tickets.
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answered 5 years ago
camomille, if it's not a secret, the cost of tickets and does it depend on the time factor? i.e. the earlier you take the cheaper?
I remember how before going to Barca, basically, many passing tickets were taken in advance, and so the prices differed in many factors, the day of the week, online (cheaper) 2 tickets are also cheaper, etc.
I remember how before going to Barca, basically, many passing tickets were taken in advance, and so the prices differed in many factors, the day of the week, online (cheaper) 2 tickets are also cheaper, etc.
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answered 5 years ago
I watched the video, well, pure show business))). But beautiful, do not take away)).
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answered 5 years ago
ollennka, well, you have to work off the tickets.
I am very ambivalent about religion.
I’m generally silent about Israel, because they throw slippers
I am very ambivalent about religion.
I’m generally silent about Israel, because they throw slippers
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answered 5 years ago
AllOverTheWorld is not a secret. Tickets must be taken in advance, as soon as they appear - almost a year in advance. The days of the week and the time factor do not play a special role - the difference is a penny. For the flight Budapest-Funchal-Budapest they paid something in the region of 320-330 euros for two (I don’t remember exactly). This is the minimum fare with hand luggage (2 units) and meals on board. In my opinion, it's very cheap. Closer to the time of departure, perhaps we will buy more extra. services. A similar price level for tickets to the Azores.
The trick is that tickets should not be bought directly from the a / c - there are more than 2 times more expensive, but through ticket services. In our case, the most profitable option was through TripMayDream.
The trick is that tickets should not be bought directly from the a / c - there are more than 2 times more expensive, but through ticket services. In our case, the most profitable option was through TripMayDream.
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answered 5 years ago
By the way, the Pope makes a very pleasant impression. He is 83 years old and it is clear that it is already difficult for him to fulfill his duties, but after the audience, for an hour and a half, if not more, he went around all the wheelchair users (in front of the hall there were several rows of wheelchairs), groups of volunteers and pilgrims, and blessed everyone.
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answered 5 years ago
camomille, I'm talking about tickets for dad)
but thanks for the funchal too!
I love Portugal
but thanks for the funchal too!
I love Portugal
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answered 5 years ago
I'm talking about tickets for dad)
===
All tickets for the Mass and for the audience are provided absolutely free of charge. No one takes money from anyone. But, in the morning before the audience, I saw some swindlers selling tickets. How much they asked, I don't know.
===
All tickets for the Mass and for the audience are provided absolutely free of charge. No one takes money from anyone. But, in the morning before the audience, I saw some swindlers selling tickets. How much they asked, I don't know.
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answered 5 years ago
AllOverTheWorld, last year they bought tickets to Madeira for 15 euros / person. from Bordeaux to Volotea. And to Bordeaux - Wizzy from Warsaw (also 10 euros). Gotta look...
But from Madeira I had to pay as much as 47 to Porto.
But from Madeira I had to pay as much as 47 to Porto.
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answered 5 years ago
I’m just not an economy tourist, in terms of if the trip is more than 3 days, I can’t do without luggage :( so it turns out that the surcharge for luggage is often more than the cost of the ticket itself. And it’s easier for the people of Kiev in this sense, and for us Kharkovites gotta figure out how to get out
camomille, we also flew to Portugal for the last time through Budapest.
camomille, we also flew to Portugal for the last time through Budapest.
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answered 5 years ago
Through Budapest, the ideal connection was obtained. In the evening you fly out of Kharkov, at 12 noon you are already in Madeira. But, now we will get a day because of the transfer. And back is even better - at 7 am departure and around six o'clock in the evening already in Kharkov. I hope that at least this option will continue - troubles on the way to rest are easier to bear than on the way home.
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answered 5 years ago
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