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Tour operator Accord, bus tour for May 1-7, 2020 How to return money for two?
Tour operator Accord, bus tour for May 1-7, 2020 How to return money for two?
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Answers • 26
Look at the topics, there has been so much procrastination about the Accord. You can get money back from Accord only in one case - if the number of people does not reach and the tour is canceled due to the fault of Accord.
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1.5
answered 5 years ago
it is unlikely that the money will be returned, force majeure, we have a tour for April 4, we will probably transfer to August
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answered 5 years ago
lotos2500, if quarantine is canceled on 03.04 and your tour is completed, then you will have to go or lose money, Accord will not be transferred to autumn.
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answered 5 years ago
Do you think quarantine will be lifted on April 3rd? I doubt it very much .... The train also does not go to Lviv, the tickets were handed over, I just read the agreement on the Accord website, there is a section about force majeure, most likely the tour will be postponed, judging by the price, the tour is not getting any, canceled on March 20th. In Greece, the situation is difficult, my friend’s granddaughter lives there, so we agree to the transfer, we won’t demand money back. We have repeatedly encountered the cancellation of the tour due to a shortage of the group, they transferred it without problems, last year they even gave a more expensive tour to replace for 100 euros.
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1.5
answered 5 years ago
I don’t know when the quarantine will be lifted, I personally am very angry about this whole situation. If the quarantine is extended for another +- month, the main thing is that the Accord does not go bankrupt at all. And there will be a lot of bankruptcies ...
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½
answered 5 years ago
You know, I almost got caught myself, I already wanted to pay for the tour at Accord with a departure for 18.04, and in the morning I heard on the news that the opa was starting in Italy, I think I’ll wait a little ... Chuika worked.
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answered 5 years ago
We paid in January, then no one even suspected, the cancellation fee for 14 days is 30%, we will wait for the development of events, our company all agrees to postpone the tour, we understand that the Accord is also not honey ...
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answered 5 years ago
A state of emergency has been declared in Lviv, the deadline will fluctuate and most likely increase. It is possible that you are lucky and the group is not typed
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answered 5 years ago
vezha2, do not panic, not an emergency, but an emergency. This situation is already almost all over the country, in Kyiv it is also announced, if anything.
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1
answered 5 years ago
The only way to get money back is through a lawsuit. Although, indeed, it is better to wait and reschedule the tour
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answered 5 years ago
And that the court, despite the signed contract, will require the return of money to the tourist?
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answered 5 years ago
Why, then, do we need contracts at all, if, contrary to the contract, everything can be canceled through the court?
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answered 5 years ago
dima_80_, and here every second in an incomprehensible situation advises to sue)))))
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answered 5 years ago
zolyshka111 I noticed))))In fact, there is only one decision to read carefully the contract that was signed during the purchase of the tour, and there I assure everyone that there are already answers to all these questions))))
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answered 5 years ago
clause 8.5 in the contract - if the tour is not collected, then the money is refundable, you just have to wait a long time, it’s better to change it for autumn, read the contract, everything is there. In 3-4 days it will become known that with our Greece, I’ll write, but for now the government has closed borders for tourists.
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answered 5 years ago
lotos2500, now take it and just change it for autumn!!! You can change for autumn only on condition that the tour is not recruited! And this will become clear, a maximum of a week before the start of the tour.
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answered 5 years ago
It is not recruited, I see at the price, and even if it did, no one is going anywhere, the borders are closed. The situation is ideal for force majeure, we will go in the fall, we are all pensioners, not tied to vacation.
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answered 5 years ago
Accord has introduced a new option, if the tour did not take place and the tourist agrees to postpone the departure, they give a bonus, for our tour 61 euros, you can use it as a tour package or order a more expensive tour, they try to keep the client.
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answered 5 years ago
In Holland, quarantine has been extended until June 1, so if they offer a transfer to the fall, you can agree.
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answered 5 years ago
The mice cried and pricked, but continued to eat the cactus! How much has been written and rewritten here on Turpravda about the Accord Tour, how many warnings from tourists who have suffered through the fault of the Accord Tour, how many impartial reviews about this rogue Lviv travel agency, and Pinocchio tourists still contact Accord, and then cry. Read carefully the contract with Accordion, everything is spelled out in detail.
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6
answered 5 years ago
today we were offered to reschedule the tour, for any date without surcharges, rescheduled for August. We travel with Accord for 4 years, 2-3 tours a year, everything was fine, we didn’t get a tour 2 times, we rebooked to other even more expensive ones and for more days.
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answered 5 years ago
Accord-Tour decided that they don't care about contracts at all. In the contracts, they prescribe the possibility of returning money with a fine of 25-30%, but in fact they say that we will not return the money to you. Well, "force majeure is what we have." It's better to NEVER DO BUSINESS with the Accord. Now there are many other tour operators.
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5.5
answered 5 years ago
