НЕ ЛЮБИТ ПЕРСОНАЛ ЭТОГО ОТЕЛЯ РАБОТАТЬ! THE STAFF OF THIS HOTEL DOES NOT LIKE TO WORK!

We heard a lot of good reviews about the hotel from people who had a rest in it 2-3 years ago, so we decided to stay there for the days of the Chinese New Year celebration. And it was a big mistake! The crowds of Chinese, who know how to fill the whole space with noise and lack of minimum tact, spoiled the impression, but this is not a hotel management problem, but just a huge minus. The hotel's problem lies in the usual unwillingness of the staff, they don't serve so badly in any country in Southeast Asia, where I was lucky enough to visit. Compared to other Southeast Asian countries, the prices here are not small, but the attitude is like in a regular eatery. the rooms are disgustingly cleaned (just a layer of dust, even on a lamp on the bedside table), bathroom accessories are practically not replenished, and when they left the bathrobes to change, they brought one, after asking to bring another one, they took the first one (only after contacting the Russian sales manager, Nadezhda, we were given bathrobes, but we had to take shower gels and shampoos ourselves during cleaning, and $ on the bed does not change anything. Separately, I would like to say a huge THANK YOU to Nadezhda, without her help, the rest in this hotel would have been completely ruined. the girl tried to improve our stay as much as possible, either by calling the people responsible for solving the problem, or just by pleasant communication and advice on where to go for dinner, where to buy something.