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We booked a hotel and they billed us, but my husband had an accident that day and we did not pay for it, as it was no longer up to the trip. Can you please tell me if we have to pay for the penalty?
We booked a hotel and they billed us, but my husband had an accident that day and we did not pay for it, as it was no longer up to the trip. Can you please tell me if we have to pay for the penalty?
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Answers • 5
If you didn’t pay at all, but only signed the contract, then most likely the booking did not happen, because it is done only upon the fact of paying the first amount (if it is in installments). As soon as the money is received, the TF transfers it to the TO and submits a booking request. If partial payment has already been made (for example, for early booking, then see the points on canceling the tour. But in general, read the contract, everything is always described there (should be anyway)
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answered 9 years ago
Did you book it yourself or was it done by a travel agency? If you yourself, everything is written on the booking site about cancellation and whether money was withdrawn from your card, etc., and if through TO, then everything is also written in the contract, and you can always call the manager and find out everything!
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answered 9 years ago
Of course not. Money in the morning, chairs in the evening. And nothing else.)
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answered 9 years ago
