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Related question «General issues»
can the tour operator agree to a reduction in the amount of the cancellation fee?
the tour was booked on 12/20/12, canceled on 12/22/12. The tour operator did not make any effort to sell our tickets, he sold others - there were still 7 of them left on the site, allegedly put them up for sale only 1 day before departure. and now says that your tickets are not sold. And sold all the rest, except for ours. Is it possible? Thanks. It was a holiday tour. Penalty up to 100%
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Answers • 3
Selling a canceled tour is not the responsibility of the travel agency. Therefore, if the tourist paid money for the reservation and refused, then the fine goes entirely to the tourist.
No one is obligated to return your money.
You can find a replacement for yourself, it's easy if you drop the price.
No one is obligated to return your money.
You can find a replacement for yourself, it's easy if you drop the price.
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answered 12 years ago
when you buy a ticket for the new year, then the penalty for refusal without any conversation is 100%. it's all in the contract. you have one option to sell the ticket yourself and there are no other options. moreover, changes to the ticket (last name and first name, etc.) if my memory serves me without fines, can be made in 3 days. so try to find yourself a replacement or quickly pack your bags and go on tour)))))))))
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answered 12 years ago
