The room is good, but you had to pay extra for it

Written: 20 february 2019
Travel time: 31 january — 13 february 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 6.0
Cleanliness: 9.0
Food: 9.0
Amenities: 8.0
We rested at The Long Beach Resort 4 * ( Koggala) 01/31/2019 - 02/13/2019
We were met in Colombo, taken, as expected, in 5 hours. When checking into the hotel, it turned out that for a room with an ocean view you need to pay extra per day for 30 dollars. When paying for the tour in Ukraine, only Garden - Standard and Deluxe were available. With a sea view, the standard was not sold, and there are 208 rooms in the hotel. Garden is a room inside the courtyard, where there is no balcony and the windows do not open. We named it the Chicken Coop. As we assumed, this is a deliberately created situation, encouraged by the hotel management, where managers squeeze cash out of tourists, receive additional income, which is not taken into account anywhere. From a conversation with tourists, it is known that an additional fee for an ocean view can be from 15 to 35 dollars, as agreed)) Conclusion: you need to pay in Ukraine Deluxe (it will be cheaper).
Met a local tuker. Name is Kumara. He organizes any excursion in any direction. Ready to be an interpreter throughout the island. His brother has a Toyota minibus. Makes a transfer from the airport to the hotel for 30-40 dollars. Taxi at the airport on this route 50-60dol. Will help to get settled and agree on a price in any hotel. Provides lunches for every taste: shrimps, lobsters, crabs, squids, tuna. (for example, he brought us 1kg of king prawns in excellent sauce + potatoes with vegetables for 1000LR (rupees) with delivery to the hotel. ), and, if necessary, dinner (call in advance).

The tuk-tuk driver Kumaru was very helpful.
Guide hotel Marina for 12 days, we have not seen. Doesn't answer calls. You can hear it through the hotel manager. Help is not provided. Tourists are not interested in her. They say it disappears immediately after the sale of the tour.
The ocean, nature, fauna - a real paradise.
The people are nice, the hotel is ok!
I recommend!
Translated automatically from Russian. View original