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Related question «Travel agencies and operators»
can i get the money back?
The question is this: We paid half the amount to the tour agency, we couldn’t pay half. Can I get money back? there is a receipt
Translated automatically from Russian. View original
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6 subscribers  • asked 2012-01-1313 years ago
Answers  •  10
аватар Anetka-gan
Have you signed a service agreement yet?
аватар rtytyt
no contract, but there is a receipt of payment
аватар irishka82
the matter is that in the contract options of return of payment in case of annulment, terms are registered. Will TA start to twist brains?
аватар irishka82
in general, if you make an advance payment, then you first had to conclude an agreement, and then you already go and make a payment on the basis of the agreement.
аватар sigur62
Of course you can, a strange question. Another thing is how much you will be charged. If the start of the tour is still far away, the losses will be small. If your plane has already left, you may not get anything.
Counter question: HOW did you book the tour, and most importantly, WHY, if you had no money?
аватар Anetka-gan
sigur62 so the contract was not concluded, so it is not clear what deductions there are.
rtytyt have a receipt, require a full refund refund. if they don’t return, then I think it’s worth going to a lawyer or a consumer protection organization (I don’t know what it can be called for you), without a contract, disputes may arise.
аватар irishka82
you need to be prepared in any case for the fact that TA will start looking for any compromises, offer options, anything, as long as you use the services. And for the future, learn one important rule for yourself: when you buy a tourist product, be sure to complete all the formalities first, i.e. an agreement stating what services and for how much you are provided, for how long (dates), the name of the hotel, etc. And only after that you go and pay.
аватар Biker_Oksana
And what then to do in the following situation? An advance payment for the tour (excursion) is made - book a place with the tour operator, but the contract with TA has not yet been concluded until it is known whether the tour will take place. And then TO announces that there will be no tour due to, say, a shortage of the group. The TA has the tourist's money in her hands, there is no contract, there is only a receipt. It turns out muddy. Or in a situation with a disruption of the tour due to the fault of TO in the absence of an agreement with TA, there is nothing to be afraid of?
аватар sigur62
Oksana, this is a completely different situation. Tovarischi came to TA, they say, we want to relax, they say. TA fussed, bought the charter, booked a hotel, took out insurance. Half of the comrades were brought in advance to confirm their intentions, that they were not just curious, but would definitely go. And when TA did everything right, the comrades say that we don’t have any money, and let’s return the first half, and resell the reservation to whomever you want. Something like this, I think.
Few of us love TA, but still, to address any TA, one must first of all be a sane person.
Have a nice rest!
аватар Oleksii64
IMHO-TA still leave % to himself. Similar to collateral.
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