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We booked a tour, signed a contract, paid 50%. The confirmation came from the hotel. At home, they noticed that the manager incorrectly indicated the vacation date a month earlier than originally agreed.
We booked a tour, signed a contract, paid 50%. The confirmation came from the hotel. At home, they noticed that the manager incorrectly indicated the vacation date a month earlier than originally agreed.
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5 subscribers  • asked 2016-03-309 years ago
Answers  •  4
аватар brigantina35
As an agent I tell you: do not slowly let the manager correct the mistake or ask for the money back.
аватар Nusia
You can resolve this issue only with the manager who arranged the tour, and he should find an opportunity to correct the situation.
аватар Alex_classic
Natalia, don't worry, there are no problems! This is nothing more than a typo!
If I am wrong, then write in a personal and I will intervene - we are tour operators in Israel and Jordan "Classic Travel". And we have an office incl. and in Petersburg :)
аватар Israel4u
Good thing you noticed! If the travel date is not very close and tickets have not yet been redeemed, then everything can usually be resolved by rebooking the hotel without penalty and getting a new confirmation.
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