The hotel does not correspond to 4 stars, maximum - 3 stars. You are greeted by the disgusting smell of rotten eggs (it's the smell of thermal water), which permeates all rooms, even on the 6th floor. The hotel is considered kids-friendly and pets-friendly, which is incompatible with the concept of SPA. Children in street shoes jump on tables and sofas, bark dogs, smoke in the hall!! ! This is not a hotel.
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The hotel does not correspond to 4 stars, maximum - 3 stars. You are greeted by the disgusting smell of rotten eggs (it's the smell of thermal water), which permeates all rooms, even on the 6th floor. The hotel is considered kids-friendly and pets-friendly, which is incompatible with the concept of SPA. Children in street shoes jump on tables and sofas, bark dogs, smoke in the hall!! ! This is not a hotel. It is called completely differently.
On the first day with a late arrival at 10 p. m. , they "forgot" to cook dinner for me, even though it was pre-arranged. I remind you that the cost of one day is 120 euros. At the same time, you do not get either lunch or dinner on the first day, or breakfast on the second day. This is an indifferent attitude towards the client. Such is the policy of the hotel owner, who cares only about his own enrichment.
The concept of room cleaning does not exist here at all. For cleaning, it is necessary to hang a special sign outside the door, but they can simply ignore it.
In the hotel, they save on everything: on toiletries (only shampoo is provided, although the four must have air conditioner, shower cap, toothbrush and toothpaste), even on toilet paper. Tea, coffee, drinking water also forget to refill.
Towels are changed only on persistent request. Ковровое провертые is worn out, dirty, rubbed with holes, and in some places it is closed with patches. Vacuum cleaners do not perform cleaning at all. The receptionists do not speak English and do not want to solve the problems that arise.
I have never seen a worse service.
The food in the so-called 4-star hotel is very poor and one-of-a-kind, from the cheapest products. At breakfast, guests often did not have enough food, queues of people lined up with empty plates. There were rotten products. Be careful with ham, sausages, and fresh fish!
Fruits are often unwashed, spoiled or simply inedible - you won't understand, this is a dummy or a long-forgotten element of interior decoration.
In all inclusive, the cheapest wines are available at the price of 1 euro per liter bottle. This is for those who drink everything that burns.
В отеле Ensana Thermal Aqua испроченный отдых вам гарантирован!
On the first day with a late arrival at 10 p. m. , they "forgot" to cook dinner for me, even though it was pre-arranged. I remind you that the cost of one day is 120 euros. At the same time, you do not get either lunch or dinner on the first day, or breakfast on the second day. This is an indifferent attitude towards the client. Such is the policy of the hotel owner, who cares only about his own enrichment.
The concept of room cleaning does not exist here at all. For cleaning, it is necessary to hang a special sign outside the door, but they can simply ignore it.
In the hotel, they save on everything: on toiletries (only shampoo is provided, although the four must have air conditioner, shower cap, toothbrush and toothpaste), even on toilet paper. Tea, coffee, drinking water also forget to refill.
Towels are changed only on persistent request. Ковровое провертые is worn out, dirty, rubbed with holes, and in some places it is closed with patches. Vacuum cleaners do not perform cleaning at all. The receptionists do not speak English and do not want to solve the problems that arise.
I have never seen a worse service.
The food in the so-called 4-star hotel is very poor and one-of-a-kind, from the cheapest products. At breakfast, guests often did not have enough food, queues of people lined up with empty plates. There were rotten products. Be careful with ham, sausages, and fresh fish!
Fruits are often unwashed, spoiled or simply inedible - you won't understand, this is a dummy or a long-forgotten element of interior decoration.
In all inclusive, the cheapest wines are available at the price of 1 euro per liter bottle. This is for those who drink everything that burns.
В отеле Ensana Thermal Aqua испроченный отдых вам гарантирован!
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Hotel Aqua is the oldest and worst in Heviz, of course, apart from the kitchen, this is 5 points!
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Hotel Aqua is the oldest and worst in Heviz, of course, apart from the kitchen, this is 5 points!
Review from — vOtpusk.ru
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• 1
Wonderful vacation spot! Lake with warm water, the sun is gentle. Don’t even swim on the lake, just hang on the balloon, don’t make sudden movements, don’t swim, don’t disturb or damage the lotuses that bloom and pink, and white, and lilac. Resting mostly Germans of retirement age, you can also relax from this, (like Grandma).
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Wonderful vacation spot! Lake with warm water, the sun is gentle. Don’t even swim on the lake, just hang on the balloon, don’t make sudden movements, don’t swim, don’t disturb or damage the lotuses that bloom and pink, and white, and lilac. Resting mostly Germans of retirement age, you can also relax from this, (like Grandma). The place is considered a sanatorium, but the treatment is far from aggressive. Medical procedures should be taken, but not much. A very pleasant procedure when they wrap you in mud, the massage is pleasant and the extract is also good. Such a vacation should be planned as a couple, which, of course, will not only smooth out everyday life, but also give additional emotions, which ultimately will give a complete feeling of a good rest, otherwise you will die of boredom. It is better to plan good excursions to Vienna, to Budapest, than to waste time on other small excursions. Although being in Vienna for just one day is very little. Were in the opperte very well. In the castle in the evening live, chamber. beautiful voices, music, complete pleasure! Meals-all inclusive (in Aqua) there was only one problem with food, just not to get fat. The town of Heviz itself is so calm that already at 21.00 there is no one on the streets, you can go to a cafe, they work until 11. You can go for a walk and not meet anyone. The cafe will offer various cakes, strudel. wine Hungarian white, red tasty, worthy. The beer is awesome. The nature is beautiful, the flowers are large, the aroma of blooming linden is intoxicating. Good rest, even ignorance of the language does not interfere.
Review from — vOtpusk.ru
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If you are tired of noisy Turkey, hot Egypt, then you will not find a better place for a relaxing holiday. An excellent quality hotel with a high level of service. There is always a Russian-speaking guide, and even if there is no language barrier at all. The staff is all responsive and welcoming, the main thing is to smile, where the word is in Russian, where in English or in their Hungarian (you already remember a few basic words on the spot).
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If you are tired of noisy Turkey, hot Egypt, then you will not find a better place for a relaxing holiday.
An excellent quality hotel with a high level of service. There is always a Russian-speaking guide, and even if there is no language barrier at all. The staff is all responsive and welcoming, the main thing is to smile, where the word is in Russian, where in English or in their Hungarian (you already remember a few basic words on the spot). Do not look at the fact that the hotel has four stars, this is a European-level hotel, and in Turkey it would take all five stars plus. This is the only hotel in Heviz with all-inclusive meals. The variety of dishes is simply amazing, special thanks to the chefs. Always a huge selection of meat dishes (turkey, chicken, beef, pork, even venison), fish dishes. And you will not see any queue. Very tasty sausages (who was in Turkey understands that they have a problem with this, it is not possible to eat sausages). Vegetables, fruits, pastries, juices, ice cream are all in abundance. The rooms are great with floor to ceiling windows. Many Russians love us very much and are always welcome. In general, the impressions from the rest are amazing. The travel agency also works for five plus, no problems. The territory is large, green, good swimming pools. Everything is clean and tasteful. Nice atmosphere in the evening with live music. Whoever gathers and doubts, discard all doubts and go. Have a nice holiday!
An excellent quality hotel with a high level of service. There is always a Russian-speaking guide, and even if there is no language barrier at all. The staff is all responsive and welcoming, the main thing is to smile, where the word is in Russian, where in English or in their Hungarian (you already remember a few basic words on the spot). Do not look at the fact that the hotel has four stars, this is a European-level hotel, and in Turkey it would take all five stars plus. This is the only hotel in Heviz with all-inclusive meals. The variety of dishes is simply amazing, special thanks to the chefs. Always a huge selection of meat dishes (turkey, chicken, beef, pork, even venison), fish dishes. And you will not see any queue. Very tasty sausages (who was in Turkey understands that they have a problem with this, it is not possible to eat sausages). Vegetables, fruits, pastries, juices, ice cream are all in abundance. The rooms are great with floor to ceiling windows. Many Russians love us very much and are always welcome. In general, the impressions from the rest are amazing. The travel agency also works for five plus, no problems. The territory is large, green, good swimming pools. Everything is clean and tasteful. Nice atmosphere in the evening with live music. Whoever gathers and doubts, discard all doubts and go. Have a nice holiday!
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• 2.5
If you are tired of noisy Turkey, hot Egypt, then you will not find a better place for a relaxing holiday. An excellent quality hotel with a high level of service. There is always a Russian-speaking guide, and even if there is no language barrier at all. The staff is all responsive and welcoming, the main thing is to smile, where the word is in Russian, where in English or in their Hungarian (you already remember a few basic words on the spot).
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If you are tired of noisy Turkey, hot Egypt, then you will not find a better place for a relaxing holiday.
An excellent quality hotel with a high level of service. There is always a Russian-speaking guide, and even if there is no language barrier at all. The staff is all responsive and welcoming, the main thing is to smile, where the word is in Russian, where in English or in their Hungarian (you already remember a few basic words on the spot). Do not look at the fact that the hotel has four stars, this is a European-level hotel, and in Turkey it would take all five stars plus. This is the only hotel in Heviz with all-inclusive meals. The variety of dishes is simply amazing, special thanks to the chefs. Always a huge selection of meat dishes (turkey, chicken, beef, pork, even venison), fish dishes. And you will not see any queue. Very tasty sausages (who was in Turkey understands that they have a problem with this, it is not possible to eat sausages). Vegetables, fruits, pastries, juices, ice cream are all in abundance. The rooms are great with floor to ceiling windows. Many Russians love us very much and are always welcome. In general, the impressions from the rest are amazing. The travel agency also works for five plus, no problems. The territory is large, green, good swimming pools. Everything is clean and tasteful. Nice atmosphere in the evening with live music. Whoever gathers and doubts, discard all doubts and go. Have a nice holiday!
An excellent quality hotel with a high level of service. There is always a Russian-speaking guide, and even if there is no language barrier at all. The staff is all responsive and welcoming, the main thing is to smile, where the word is in Russian, where in English or in their Hungarian (you already remember a few basic words on the spot). Do not look at the fact that the hotel has four stars, this is a European-level hotel, and in Turkey it would take all five stars plus. This is the only hotel in Heviz with all-inclusive meals. The variety of dishes is simply amazing, special thanks to the chefs. Always a huge selection of meat dishes (turkey, chicken, beef, pork, even venison), fish dishes. And you will not see any queue. Very tasty sausages (who was in Turkey understands that they have a problem with this, it is not possible to eat sausages). Vegetables, fruits, pastries, juices, ice cream are all in abundance. The rooms are great with floor to ceiling windows. Many Russians love us very much and are always welcome. In general, the impressions from the rest are amazing. The travel agency also works for five plus, no problems. The territory is large, green, good swimming pools. Everything is clean and tasteful. Nice atmosphere in the evening with live music. Whoever gathers and doubts, discard all doubts and go. Have a nice holiday!
Review from — vOtpusk.ru
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For a long time I was looking for a place where everything would be combined. This is Heviz, treatment, rest, food and attitude of the staff. Perfect!! !
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For a long time I was looking for a place where everything would be combined. This is Heviz, treatment, rest, food and attitude of the staff. Perfect!! !
Review from — vOtpusk.ru
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1. I went to this hotel knowing nothing about it, and did not regret it. The hotel is very good, I think that in Turkey it would give a ride for 5+. Very bright, warm rooms with floor-to-ceiling windows. The view from the windows is awesome, especially if the room faces towards Lake Heviz. The rooms are cleaned daily and very clean.
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1. I went to this hotel knowing nothing about it, and did not regret it. The hotel is very good, I think that in Turkey it would give a ride for 5+. Very bright, warm rooms with floor-to-ceiling windows. The view from the windows is awesome, especially if the room faces towards Lake Heviz. The rooms are cleaned daily and very clean. Towel, bathrobe if thrown on the floor will be changed without problems. There are floors for smokers and non-smokers. The territory of the hotel is green and a sea of flowers.
2. Reception: the staff is very polite and will solve all problems in 5 minutes. They speak both German and English.
3. Treatment: if you have problems with the musculoskeletal system, then you are THERE!!! ! Don't forget to take pictures with you. I was diagnosed with the same diagnosis as our doctors. They prescribed a course of treatment, regretted that there were few days there. I have problems with the spine came home like a cucumber. Medical procedures at prices lower than in Russia and very high quality.
4. I bought spa treatments. The prices are much lower than in Russia and the service is 5.
5. Meals: Just 5+. The hotel operates on an all-inclusive basis. Chicken, turkey, beef, goose, pork and fish every day, a variety of fresh, stewed vegetables. I was glad that basically everything was semi-dietary: stew, boiled. Fruits every day in assortment: apples, grapefruit, oranges, kiwi and bananas.
6. Entertainment: given that the contingent is mostly from 40, it was boring. I'm 34 and I wanted to have fun. But I was lucky that a girl of 29 years old was resting in the same hotel and we had fun. The hotel has a bar where they prepare crazy delicious cocktails with freshly squeezed juices and cost from 4-6 euros, but the portions are huge.
7. There are very few Russians.
8. I went and got a lot of warm clothes, but in vain. It was all the time +25, sunbathing and came home brown. So check the weather in advance.
9. Lake Heviz is super, the town is very beautiful and cozy. We walked for 2-3 hours a day, everything is buried in flowers.
10. THANK YOU SO MUCH!!!!!!!!!!! ! travel agency ROBINSON TOURS for the hotel guide Marina Daniz. Professional. Any questions were addressed, everything was solved quickly, everything was prompted where and how. I started having an allergy on my skin from lake water, she ran to cosmetologists and asked for a massage on soybean oil, after each procedure she asked how I feel, whether I can tolerate the procedures normally. SMART!!!!!!!!!
So I recommend this hotel to everyone, you will not regret!!!!!!!!!! !
2. Reception: the staff is very polite and will solve all problems in 5 minutes. They speak both German and English.
3. Treatment: if you have problems with the musculoskeletal system, then you are THERE!!! ! Don't forget to take pictures with you. I was diagnosed with the same diagnosis as our doctors. They prescribed a course of treatment, regretted that there were few days there. I have problems with the spine came home like a cucumber. Medical procedures at prices lower than in Russia and very high quality.
4. I bought spa treatments. The prices are much lower than in Russia and the service is 5.
5. Meals: Just 5+. The hotel operates on an all-inclusive basis. Chicken, turkey, beef, goose, pork and fish every day, a variety of fresh, stewed vegetables. I was glad that basically everything was semi-dietary: stew, boiled. Fruits every day in assortment: apples, grapefruit, oranges, kiwi and bananas.
6. Entertainment: given that the contingent is mostly from 40, it was boring. I'm 34 and I wanted to have fun. But I was lucky that a girl of 29 years old was resting in the same hotel and we had fun. The hotel has a bar where they prepare crazy delicious cocktails with freshly squeezed juices and cost from 4-6 euros, but the portions are huge.
7. There are very few Russians.
8. I went and got a lot of warm clothes, but in vain. It was all the time +25, sunbathing and came home brown. So check the weather in advance.
9. Lake Heviz is super, the town is very beautiful and cozy. We walked for 2-3 hours a day, everything is buried in flowers.
10. THANK YOU SO MUCH!!!!!!!!!!! ! travel agency ROBINSON TOURS for the hotel guide Marina Daniz. Professional. Any questions were addressed, everything was solved quickly, everything was prompted where and how. I started having an allergy on my skin from lake water, she ran to cosmetologists and asked for a massage on soybean oil, after each procedure she asked how I feel, whether I can tolerate the procedures normally. SMART!!!!!!!!!
So I recommend this hotel to everyone, you will not regret!!!!!!!!!! !
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• 12.5
