Creta Palace Grecotel Luxury Resort 5*– Reviews

42
Rating 7.510
based on
42 reviews
№8 in the hotel rating Rethymno
8.0 Rooms
7.9 Service
8.4 Cleanliness
8.4 Food
8.1 Amenities
The hotel is located on the sandy coast. It consists of a central building and three bungalow complexes built in the style of a traditional Cretan village. The total area of ​​the hotel is 100,000 square meters. Built in 1989, last renovated in 2009. The hotel is ideal for couples and families with children. The hotel belongs to the Grecotel chain.More →
аватар aerobud
 •  traveled 6 years ago
Rating 8.0
Good hotel. Attentive staff. Great beach. The pool is a little small, but we went to the sea and not to the pool. All sunbeds, as usual, are occupied from the very morning, but then there are specially trained staff who carefully monitor whether there are people or not, if the sunbed is not used for an hour, they come up and release it, they warn about this in the printout on the sunbeds for 3- x languages. … More ▾ Good hotel. Attentive staff. Great beach. The pool is a little small, but we went to the sea and not to the pool. All sunbeds, as usual, are occupied from the very morning, but then there are specially trained staff who carefully monitor whether there are people or not, if the sunbed is not used for an hour, they come up and release it, they warn about this in the printout on the sunbeds for 3- x languages. The kitchen is ok, there is plenty to choose from. I liked the kids club (a boy is 10 years old and a girl is 11 years old). Room cleaning is good, but for some reason they don’t take tips, they left regularly from 2 to 5 euros. The shop on the territory is expensive: Beer 2.5 Euro, Cola 2.5 Euro (In the city they are 1.30 and 1.50). Fruits and snacks and even more difference in prices.
A very spectacular area for evening relaxation in the Sky Bar.
Maybe it will be useful for someone. . . Rooms from 625 to 660 (approximately) are located at the very end of the hotel, behind the fence there is a ramp for the delivery of products and a trash can. . . So, there is no smell and inconvenience, but the garbage is taken out according to schedule 5 30 in the morning, with the windows open, you are guaranteed an early rise...
Close to the city (taxi 8 Euro). Shops and taverns for every taste and budget. There are few special attractions. Almost everywhere there is Russian-speaking staff.
аватар Olga_Olga87
 •  traveled 7 years ago
Rating 9.0
Rested in Grecotel Creta Palace for the first time. There are a lot of impressions, but I will tell you a little about everything. After a comfortable flight and a not very tiring transfer, I was settled in a bungalow with a side sea view. The huge bed and the super view from the window were a nice bonus. Cleanliness and comfort, the first words that came to my mind after I crossed its threshold. … More ▾ Rested in Grecotel Creta Palace for the first time. There are a lot of impressions, but I will tell you a little about everything. After a comfortable flight and a not very tiring transfer, I was settled in a bungalow with a side sea view. The huge bed and the super view from the window were a nice bonus.
Cleanliness and comfort, the first words that came to my mind after I crossed its threshold. Cleaned daily, the staff is polite and friendly, they try to please the guests and answer all questions, speak English and Russian.
Only two minutes to the beach, there were enough sunbeds for everyone.
There are many restaurants and bars on the territory, we only had breakfast and a light dinner, at lunch we were mostly on the beach or on excursions, so snacks were made locally.
As for me, the trip turned out to be really amazing, I am satisfied with everything and recommend visiting the island of Crete.
аватар kentavrus1112
 •  traveled 8 years ago
Rating 9.0
I decided to build my review in the same style as many tourists who left their reviews on the pages of this site. I want to draw your attention to the fact that my family and I rested in Creta Palace in different seasons, "high and not high... ". This is April, this is July and August and September and October! Therefore, I can reliably tell the entire wide audience, both those who have visited the hotel and those who are planning to come to this luxurious and at the same time very homely, family-run hotel in Crete, about all the nuances, beauties and little things of Creta Palace! 1. … More ▾ I decided to build my review in the same style as many tourists who left their reviews on the pages of this site.
I want to draw your attention to the fact that my family and I rested in Creta Palace in different seasons, "high and not high... ". This is April, this is July and August and September and October! Therefore, I can reliably tell the entire wide audience, both those who have visited the hotel and those who are planning to come to this luxurious and at the same time very homely, family-run hotel in Crete, about all the nuances, beauties and little things of Creta Palace!
1. BEACH: Impeccable in every way! There is no desire to even compare it with other beaches! Someone likes wild beaches, someone likes rocky shores, someone prefers the entrance to the sea from a stone slab... The blue banner of the European Union is not given just like that, I assure all reasonable people! And!! ! I note, because I have the right to do this, having visited this beach 10 times already, that every year, the new season, this beach always has a lot of new, great ideas, redevelopment, recreation areas near the beach-bar, service, sports areas, animation zones! Only caring for sea turtles remains unchanged! They receive a lot of attention, love and care! There is a volunteer group of young people who oversee the entire breeding process on this carreta-carreta sea turtle beach!
FOOD: I can say that having visited all the countries of the Mediterranean basin at different times of the summer season, food in the Grecotel network, regardless of the number of stars, is the best! From the point of view of bio-products, from the point of view of the variety of dishes, from the point of view of restaurant staff, and this is extremely important! I think that many people do not know that in the Creta Palace Labyrinth restaurant you can ask the restaurant staff and, of your choice, they will make Fresh juice from any fruit and absolutely free of charge! And this is not a one-time request of guests, I personally observed it! As for the quality of the dishes, their variety. I have the opportunity to make a comparison for many years of rest in the department. There was one season, in 2010, and this is also noted by the hotel managers themselves in conversations with me, when the cuisine of the main Labyrinth restaurant was not very successful, or, as we say, "not up to par. " But it was an isolated case! This, as the restaurant workers themselves said, was the chef's question. But this year, I rested from September 20 to October 01, the kitchen, all the dishes were just excellent!
As for children's dishes, I can't say exactly all the nuances. But very often I noticed that the children ate various foods and were satisfied, as well as their parents! Although a separate segment of children's cuisine was present in the restaurant in a large assortment! This, by the way, makes the entire Grecotel chain different from other hotels in Greece! Taking advantage of the fact that I am writing about the food and restaurants of the hotel, I want to thank all the staff of the Labyrinth, and especially, I can incorrectly determine the position, senior manager Stelios! Always attentive to everyone without exception, responsive, knows his job thoroughly!
ROOMS: I rested in different parts of the hotel, and in the central building and in the bungalow and in the famous class. Despite the small negatives in the reviews about the rooms, I will say that the room is cleaned both once a day and twice a day with a mandatory mini-bar and a bottle of wine and water! Water every day, a bottle of wine every two days! As for the accommodation in the rooms, it is simply beyond praise! It’s not entirely clear to me how, when reading reviews, I learn about discomfort when placing or striving for hotel employees to place in the worst rooms . . During my 12 years of vacation at Creta Palace, I have not encountered the cases described in the reviews! Each of my trips to Crete in this hotel is always remembered very warmly! As for the so-called wi-fi, in 2002-2010. Internet was present in the reception area and the first floor. Resting this year, I used the Internet in the room in which I lived, 705.
FARM Agrecofarm: you are drawn to come here, even being far away from your hometown, in winter . . Why? Here everything is created for relaxation, full and luxurious! I can't forget the first visit to the farm. . Just like this year, everything comes alive in memory! Grape harvest festival, kri-kri goats, a church, a rich dinner, unforgettable landscapes. . . Visiting this Grecotel President's family birthplace for the 10th time, I come across the idea that I myself can already lead excursions to all corners of the farm. . Although every year is incredibly interesting! I enter the farm as if I am returning to my childhood. God bless Nikos Daskolandonakis and his entire team of top managers and just all the hotel employees who make a holiday for all the guests of Creta Palace every year!
Coming back home after a vacation, time passes a little and all the days of rest come back in memory... And you already start planning a meeting with your friends on about. Crete and the hotel next year! Indeed, to paraphrase the words of Nikos Kazantzakis: "Crete is not an island, it is a state of mind" we can say that the Creta Palace Hotel is not a hotel, it is a state of mind!
аватар nadyashapowa
 •  traveled 8 years ago
Rating 9.0
For a long time they could not decide on their own which hotel to choose so that they themselves could relax and the child liked it. We contacted a professional tour agent and he recommended this hotel to us. And we are very glad that we listened to the advice. If you are going on vacation with a child, this is what you need. … More ▾ For a long time they could not decide on their own which hotel to choose so that they themselves could relax and the child liked it. We contacted a professional tour agent and he recommended this hotel to us. And we are very glad that we listened to the advice. If you are going on vacation with a child, this is what you need. Children's table separate area is open from 11 am to 5 pm. Yes, and so the child can always be fed a choice of dishes, it allows. Well, during the day ice cream, boutiques and the like. The menu is always porridge, several types of soups. Bouillons, etc. , I see no reason to prescribe everything that was there. I will say one thing you can feed both the baby and yourself) A lot of fruits and vegetables. Drinks are tasty and high-quality natural juices. Children are engaged from morning to evening six days a week. What they just do not do and bake cookies and performances suit them both at the sea and in the pool and ride a banana. Among the children's animators are Russian girls. There are different mugs for children such as painting and the like. Children are passionate from morning to evening, my baby made new friends and really did not want to leave home. And my husband and I had a great time. . The beach is great too. The beach is big and clean. In some reviews they write that there are no places, I don’t know, but I had to borrow near the pool, but there were always free sunbeds on the beach. Beach towels unlimited. The entrance to the water is gentle and comfortable, although there is a strip of stones near the shore, but further there is sand. The water is clean and transparent. Lifeguards are always present on the beach. The room is small but comfortable, although the bathroom is a bit small, it seems to me. Cleaning quality. Towels, slippers and bathrobes for everyone, even for a child. The furniture is in good condition with no problems with electrical appliances. I recommend that if you go on vacation with children, you can safely choose this hotel, they will have fun here.
аватар YanaDan
 •  traveled 9 years ago
Rating 9.0
Stayed for the second time in this hotel. I liked everything, the hotel remained at the level. The beach is clean and well maintained. The rooms are clean. The food is fresh, very pleased with the table with bio products. In the children's corner there was everything for a one-year-old child, without any problems they will chop food in a blender, boil water, warm it up. … More ▾ Stayed for the second time in this hotel. I liked everything, the hotel remained at the level. The beach is clean and well maintained. The rooms are clean. The food is fresh, very pleased with the table with bio products. In the children's corner there was everything for a one-year-old child, without any problems they will chop food in a blender, boil water, warm it up. All requests are tried to be met.
аватар marinal
This time we were 6 people - 3 adults and 3 children: 10.5. 5 and 4 years old. . There were misunderstandings with the settlement - we received our bungalow with connected rooms and a sea view after 4 days, that is, the resettlement was a bit troublesome - it was necessary to pack suitcases and packages - all the hotel employees carried it. … More ▾ This time we were 6 people - 3 adults and 3 children: 10.5. 5 and 4 years old. . There were misunderstandings with the settlement - we received our bungalow with connected rooms and a sea view after 4 days, that is, the resettlement was a bit troublesome - it was necessary to pack suitcases and packages - all the hotel employees carried it. For 4 days we were given a suite and a bungalow with a sea view, but separate. Too bad they don't have connected suites - very nice room. There is enough entertainment for children of all ages - in the children's club there are programs of games and activities - dancing, drawing, sculpting, cooking, playing football and tennis. The eldest girl, 10 years old, was busy for one week in the Be a model program - she made friends with other guys, got valuable experience and beautiful photos. The hotel has good swimming pools - younger children have become bolder in swimming. Nice big and clean beach - not once we were left without places, even when one of the last days we came at 10.30 (and the hotel was full). On the beach, the sand turns into small pebbles, and then larger pebbles, often going into the sea you step on stones, but after 6-7 meters under your feet there is sand, water - up to your chest and you can practice swimming with your child. The sea is very clean and beautiful. There are a lot of vacationers in the hotel at this time - but I have never had a feeling of crowding (even in the main Labyrinth restaurant during breakfast or dinner). For me, as a resident of the capital of Ukraine, this is especially valuable. The staff is very polite, attentive and diligent. The cuisine is excellent - all two weeks I chose only seafood for dinner and national sweets (they have peculiar cakes). The assortment of food did NOT tire by the end of the second week, as is often the case. For children there is a special children's table, and lunch from 13.00 to 16.00 (we all had a HB type of food), which is very convenient. Still - there is a kettle and tea in the room, water was supplied every morning at 0.5 liters per person, linen was changed every day - and it is excellent, towels - 2 times a day. They cleaned our rooms until 12.00 - we asked and everything was done (they put 2 euros per room on the bed). Everything changed and was placed in the bathroom, all requests were fulfilled very clearly. For sports lovers - there is stretching in the morning, and classes in the pool, and yoga at 17.00, beach volleyball, etc. . We left at 6 am - had breakfast at the restaurant, it is open from 5 am. I didn’t want to leave for the first time in many years (usually on the 10th day you already think about the house and the things you left) - so the rest was a success!
аватар passion_ks
 •  traveled 11 years ago
Rating 9.0
I never write reviews, but the last one I read here just made me write a few words about this beautiful place. . . We rested with my husband and 2-year-old daughter, so the choice of hotel was approached for a long time and consciously))) Our vacation was exactly the opposite of what is described below, from which we can conclude that the guys either rested in another hotel, or just lovers of negativity in life)) ) From the very beginning, the impressions were only the most optimistic, they arrived at about 10, they gave the room immediately, instead of the booked bungalow with access to the garden, they settled in a 2-room family suite with its own lawn, sunbeds and a swing on the terrace. … More ▾ I never write reviews, but the last one I read here just made me write a few words about this beautiful place. . . We rested with my husband and 2-year-old daughter, so the choice of hotel was approached for a long time and consciously))) Our vacation was exactly the opposite of what is described below, from which we can conclude that the guys either rested in another hotel, or just lovers of negativity in life)) ) From the very beginning, the impressions were only the most optimistic, they arrived at about 10, they gave the room immediately, instead of the booked bungalow with access to the garden, they settled in a 2-room family suite with its own lawn, sunbeds and a swing on the terrace. . . About the lack of free wi-fi is generally complete nonsense, I talked via viber with my eldest son, both from the room and right on the shore on the beach. . . the connection is perfect))) The food at the hotel is excellent, the first days they approached the child’s nutrition with extreme caution, because there is a separate kitchen for her at home, but by the end of the holiday the child tried a lot, with great pleasure. . . about poor-quality food, again, another lie))) The attitude of the staff at the hotel is very friendly, there are only smiles and kind words around, cleaning the room twice a day, and they tried to do it very discreetly, for two weeks of rest, once returning from the beach for toys for the child, I found the maid : -) I highly recommend this hotel, I will definitely return to Creta Palace more than once : -) Of the minuses, of which there were only two, this was an earthquake that overshadowed the rest (I was very scared for myself and the child), and the second- a large noisy company of "Russo-tourists", who, with their shamelessness, screams and bully behavior (sorry for the lexicon, but you can't say otherwise) spoiled the emotions from the rest in the last few days, otherwise the contingent of vacationers is very pleasant, they, apparently, were stray, ended up in a family hotel at the wrong address : -)
аватар Oleg_2013
 •  traveled 11 years ago
Rating 2.0
Hello! I am now resting with my family at the Grecotel Creta Palace 5 * hotel. I consider it just necessary to share my experience and warn people who want to spend a pleasant family vacation in this "5 star" hotel. From the very beginning, the impressions were far from the most pleasant! Upon arrival, my wife, mother and two small children settled in a completely different room, which was agreed upon when booking, which created a lot of inconvenience in using a baby stroller. … More ▾ Hello! I am now resting with my family at the Grecotel Creta Palace 5 * hotel. I consider it just necessary to share my experience and warn people who want to spend a pleasant family vacation in this "5 star" hotel. From the very beginning, the impressions were far from the most pleasant! Upon arrival, my wife, mother and two small children settled in a completely different room, which was agreed upon when booking, which created a lot of inconvenience in using a baby stroller. The rest day was spent on sorting out relations with the staff and resettlement. Further, it turned out that the “free WI-FI” indicated in the description of the hotel is only available not at the reception, and the Internet is not provided at all in the rooms. But these were not the main troubles awaiting us in this hotel! On the first day after dinner, my mother began to feel very unwell. The hotel doctor diagnosed fish poisoning. On the second day, my wife was also poisoned. They are forced to spend the remaining days of rest in a room with poor health. . Food at the hotel now has to be treated with great care! If you care about your health and the health of your loved ones, not to mention the comfort of your holiday, I do not recommend choosing this hotel!
аватар urok2001
 •  traveled 11 years ago
Rating 9.0
I will write in short, a beautiful green area with a bunch of plants and flowers. Excellent food, champagne for breakfast every other day and on Mondays (Monday is a hard day, probably) in the diet of turkey, rabbit, large shrimp, squid and a bunch of different things. They don’t indulge those with a sweet tooth like me, as in Turkey, for example, but there is still something to feast on. … More ▾ I will write in short, a beautiful green area with a bunch of plants and flowers. Excellent food, champagne for breakfast every other day and on Mondays (Monday is a hard day, probably) in the diet of turkey, rabbit, large shrimp, squid and a bunch of different things. They don’t indulge those with a sweet tooth like me, as in Turkey, for example, but there is still something to feast on. The cleaning of the rooms is excellent, the rooms themselves are not yet completely renovated (for example, locked parquet) but the beds, mattresses, curtains, plumbing and 42 inch TV have all been replaced.
In principle, there are some pluses - but I didn’t understand one thing, is it really impossible to sift sand from various garbage such as cigarette butts, wooden sticks, caps, etc. on the beach? Why was it necessary to build this ugly concrete crap on the sea. And when eating hb - everyone from breakfast pulls lunch in flowerbeds. : )
If you are going to this hotel do not hesitate - this is the right choice if you want more in Amirandes (there is no better in Crete). We travel exclusively to deluxe hotels, and we wish you the same.
аватар syan4ik-86
 •  traveled 12 years ago
Rating 9.0
Hello! My name is Marina, I rested in this hotel with my husband and daughter from May 1 to May 7, I want to say the hotel is very good and perfect for families with children. There is everything for children here! Pleasantly pleased with the children's cafe, which worked all day, absolutely free for children, as well as a very diverse animation for children. … More ▾ Hello! My name is Marina, I rested in this hotel with my husband and daughter from May 1 to May 7, I want to say the hotel is very good and perfect for families with children. There is everything for children here! Pleasantly pleased with the children's cafe, which worked all day, absolutely free for children, as well as a very diverse animation for children. As for breakfasts and dinners, the food is very decent, a wide variety of dishes, drinks, there was everything, both meat and fish, traditional Cretan dishes, fruits, sweets, ice cream. Every evening there was live music near the main pool, or a saxophone, it was wonderful! Beautiful beach, many different sports, every morning I went to aqua aerobics! I really liked the attitude of the hotel staff towards the guests, everyone is very attentive, friendly and always greeted us with the word "calimera"! I want to say a big thank you to the staff of Mouzenidis Travel, who greeted us very warmly and were with us throughout our vacation, were very attentive to all our requests, and helped us when we needed it! In general, our vacation was a great success! Not applicable next year, my family and I will come to rest in this hotel, with the company "Mouzenidis Travel"! I recommend this hotel to everyone, especially those who have children! Thank you!
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Отель расположен на песчаном побережье. Состоит из центрального корпуса и трех комплексов бунгало, построенных в стиле традиционной критской деревни. Общая площадь территории отеля — 100 000 квадратных метров. Построен в 1989 году, последняя реновация была проведена в 2009 году. Отель идеально подойдёт для пар и семейного отдыха с детьми. Отель относится к сети Grecotel.

Location 79 км западнее международного аэропорта г. Ираклион, 4 км от г. Ретимно.
Description of the beach Песчаный пляж (300 м которого зарезервировано для гостей отеля) протянулся на 4 км до города Ретимно. Этот пляж награжден "Голубым флагом". Обслуживание на пляже, частные павильоны и эксклюзивный сервис – за дополнительную плату.
  • 1st line
  • private beach
  • sand and pebble beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

На территории отеля есть 10 ресторанов и баров, 1 закрытый и 2 открытых бассейна, магазины, церковь, ТВ-зал, сувенирный магазин, мини-маркет. Есть русскоязычный персонал. Есть камера хранения багажа, кондиционер, отопление, пресс для брюк (по запросу). Доступны услуги парковщика, кейтеринг, услуги по продаже билетов, факса/ксерокопирование, обслуживание номеров, услуга звонок-будильник, аренда ноутбука или планшета, почтовые услуги. Стойка регистрации работает круглосуточно.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • currency exchange
  • ATM
  • payment by payment cards
For kids Детский бассейн 200 кв.м, «лягушатник», водная горка. Детский клуб «Grecoland» для детей 3-12 лет. Игры, соревнования, творческая деятельность, органический сад-огород, семейные шоу & детская дискотека и мн. др. GrecoTeens: мероприятия для подростков 13-17 лет (с середины июня по середину сентября) — пляжный волейбол, баскетбол, футбол, различные спортивные турниры, вечерние шоу программы. «Приключения и Открытия» — программа 6 раз в неделю для детей от 7-14. Предлагаются такжне уроки садоводства и кулинарии, экологические программы, создание поделок из ранее использованных материалов, наблюдение за звездами через телескоп и мн. другое. Детское кафе «Tasty Corner» - 6 дней в неделю, только для детей 3-12 лет, бесплатно с 11:00 до 17:00.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot
Entertainment and sports Есть русскоговорящие аниматоры. На территории отеля есть игровой зал (игровые автоматы платно), Центр горных велосипедов (тренировочный лагерь, велосипедные прогулки, пункт проката велосипедов), 2 теннисных корта (астротурф, с вечерним освещением — за доплату, ракетки, мячи, уроки тенниса — платно), танцевальная академия, стрелково-спортивная Академия "Hephestus", аэро-йога. На пляже: каноэ, водные велосипеды, водные лыжи, водный мотоцикл, джетски и др. Вечернее шоу, бочче, волейбол на пляже, дартс, гимнастика, аквааэробика — бесплатно. Creta Palace: гольф-академия (индивидуальные и групповые занятия для начинающих и более опытных игроков, а также для детей старше 7 лет) платно.
  • water park and slides
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • animation
  • organization of excursions
  • celebration organization service
Description of rooms

В отеле 335 номеров. Есть семейные номера.

In the rooms

кондиционер, мини-бар, телевизор с плоским экраном и спутниковые каналы, небольшая аудиосистема, халаты и тапочки (бесплатно), бутилированная вода, электрический чайник и набор для чая/кофе, утюг и гладильная доска (по запросу)

  • bath / shower
  • hair dryer
  • slippers and bathrobe
  • (not in all rooms)
  • safe
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi (not in all rooms)
  • tea/coffee maker (not in all rooms)
  • fridge
  • wake-up service (not in all rooms)
  • balcony/terrace
  • plasma tv (not in all rooms)
  • jacuzzi (not in all rooms)
  • swimming pool (not in all rooms)
The address Missiria Rethymno, Crete GR-74 100 Greece
Phones: Tel. +30 28310 55181
Fax. +30 28310 54085
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчано-галечный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
В отеле есть аквапарк или горки, водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).