Rimondi Grand Resort & Spa 5*– Reviews

2
Rating 6.010
based on
2 reviews
7.0 Rooms
5.5 Service
6.5 Cleanliness
6.5 Food
5.5 Amenities
The hotel is located in the coastal village of Stavromenos, in an elevated position among a picturesque olive grove. Opened in 2012. The hotel is perfect for couples, families and groups of friends.More →
аватар popovmax
 •  traveled 9 years ago
Rating 3.0
Accommodation: the hotel is located 1.5-2 hours drive from the airport, the hotel is new, built in 2012, however, the doors in the rooms are already creaking terribly, the toilet seat in the bathroom moves to the side (and this is a widespread problem of the hotel, after talking with other guests, they revealed the same), towel holders fall off and faucets creak. … More ▾ Accommodation: the hotel is located 1.5-2 hours drive from the airport, the hotel is new, built in 2012, however, the doors in the rooms are already creaking terribly, the toilet seat in the bathroom moves to the side (and this is a widespread problem of the hotel, after talking with other guests, they revealed the same), towel holders fall off and faucets creak. There is nothing on the balcony to dry beach towels and accessories, so you have to hang your linen on the railings and chairs. There are no locks in all public toilets in the hotel, so it is impossible to lock yourself in the toilet and you have to “hold the defense” by holding the door. The room has a safe with an electronic lock and a key at the same time, there are no batteries in it, I asked to insert batteries, instead they gave me a key that I had to carry with me all the time, apparently batteries are an unaffordable luxury for a hotel.
Nutrition: food quality is generally normal, food is moderately monotonous, repeated from week to week. The quality of vegetables, however, is terrible, in salads and individually. Vegetables are unripe, stale and smelly. By the end of the meal time, individual dishes are finished. The quality of fruit leaves much to be desired. Peaches are always with barrels, melon is green. To take fruit you need to take care in advance. By the second half of lunch, they may no longer have dinner. If you miss lunch or dinner, you can order food to go (lunch box). For some reason, you need to do this at the reception until 20.00 the previous day. It is not clear why they do it so early, especially considering what they make it from. A small apple, a tiny piece of cake, 0.5 liters of water, and 2 tasteless sandwiches, with slices of sausage and cheese 1 mm thick. Cocktails in the bar are tasteless and expensive, 8-9 euros for a cocktail of vodka with a yellow liquid like orange, or yuppies.
Beach: The hotel is located on the third line from the sea, and therefore you need to go to the beach by minivan for 7 people, where 10 people are packed, and which runs on average once every half an hour according to a schedule, sometimes without a schedule. The last time he leaves the beach is at 18.45. In the morning and in the evening, a line is built up to him, many people climb out of line and you don’t have to leave right away, you have to wait for his return. Drive 5-7 minutes, walk more than half an hour. The beach is small but generally ok, sunbeds are included in the price but they are old and ragged. Umbrellas are small, so if you want to lie in the shade, you will have to move your sunbed every 15 minutes to keep up with the shade from the umbrella.
Service: In general, the attitude of the staff to the guests is no. Apparently, the staff does not quite understand what service is and how it should be in a 4 * hotel. WIFI is buggy, throwing you out of the Internet, it is impossible to use it fully. And it works only next to the reception. It is not in the room. As you use the soap and shampoos in the room are not replenished, so when they run out, you have to ask at the reception, the maids do not bother to follow this. Room cleaning for 3 points. There are cups and cutlery in the room, but the maids do not bother washing them, you have to do it yourself. In those rooms where there was no safe immediately upon check-in, after they were asked at the reception to wait for several days, our friends did not bring a safe for a week. We didn’t have a sign in our room that was hung on the door “do not disturb”, we asked for it several times and never waited, in the end we were given our friends who left their room before us. When we checked in, there was only one sheet on the bed to cover. We asked for a second one, they gave it, but the next day, when cleaning, the maids took it away again, we had to ask again and so on several times. The hotel has only one Russian channel, as opposed to a bunch of English-French-German channels. There are no complaints about the reception staff, unlike the dining room staff. The staff does not work very efficiently, and often does not have time to change finished dishes on time and set tables for all visitors on time. There were four of us and we sat down at a large round table for 7 aside, and the evening shift waitress Maria rudely demanded that we release him, because. this is a table for large companies and it had to be booked in advance (which, naturally, is not said or written anywhere). At the same time, there were no large companies, and there were plenty of free tables around. We really wanted to sit at this table, because. he stands on the sidelines and there is quieter and calmer. Therefore, we proposed, as a last resort, to seat someone with us, which she immediately did out of spite, placing two Italians with us, while the tables around were empty. And so it was not just once. When one day we decided to take cheese on a saucer to our room with us, the waitress demanded to return this saucer, and, despite our assurances that we would return it and that we did not need it, she made us transfer the cheese to a napkin. Immediately after that, Tatyana, a Russian-speaking employee of the hotel, approached us and reprimanded us in front of the other guests, saying that nothing could be taken from the dining room. And that, it turns out, we do this all the time, although in reality it was the first time.
The guest book next to the reception is full of negative reviews, although, apparently, no one from the hotel management reads it and does not draw conclusions.
аватар iryna.univer_st
 •  traveled 11 years ago
Rating 9.0
The vacation was a success, thanks to a well-chosen hotel. Since 2004 I have visited several dozen hotels. Last year I vacationed in Crete at Grecotel el Greco 4+. The hotel is new, excellent, spacious rooms consist of an isolated bedroom with a balcony and a small living room with its own balcony, on the balcony there is a table and two chairs for relaxing. … More ▾ The vacation was a success, thanks to a well-chosen hotel. Since 2004 I have visited several dozen hotels. Last year I vacationed in Crete at Grecotel el Greco 4+.
The hotel is new, excellent, spacious rooms consist of an isolated bedroom with a balcony and a small living room with its own balcony, on the balcony there is a table and two chairs for relaxing. There is a refrigerator, TV, DVD, sofa, coffee table in the living room. Wi-Fi is free, perfect connection right in the room. There are rooms with their own mini-pool, sunbeds. The hotel has a large swimming pool, clean + sunbeds. For children, a club near a fairly large children's pool + a large set of inflatable toys. There is a bar, next to the bar there is a billiard table, two more tables for board games. Entertainment events are held 2-3 times a week: a Greek evening with a humorous master class on Mondays, karaoke on Saturdays + another theme evening.
Restaurant. Some time ago they changed the chef. Now in the restaurant the food is very tasty and satisfying. The breakfast menu is typical for hotels of this level. Very tasty, varied hot pastries. Delicious lunches, somewhat more modest than dinners. Dinners: 2-3 types of hot dishes + 6-7 types of side dishes (fries, stew, spaghetti, rice, beans, stewed vegetables, there were also mushrooms in sauce). For a snack, we liked to take cheeses: Roquefort, Feta, Emmental. You won't be hungry, the main thing is that everything is very tasty. The restaurant is very nice, because sitting on a cozy open area under an umbrella from the sun, you can admire the mountain slopes with a green olive grove and a visible sea surface, or just admire the crystal-clear shine of the pool surface. There is a small promenade from the restaurant to the center of the hotel, where around a small artificial waterfall there are the most beautiful flower clubs and a stone bench. The hotel is quiet, clean, the whole area is in flowers.
Beach!! ! On the first day of our stay, we asked tourists from Germany how to get to the beach and they did not understand which one. The fact is that Europeans rent a car (240 euros per week for rent at a hotel) and travel all over Crete and all the beaches. The hotel's beach is 1 km 200 m and it is problematic to get there on foot along a rather actively functioning highway. German tourists kindly took us to the hotel's beach, which is called Corali beach. We didn’t take the right, because we were tied to the beach bus from 10.00 to 19.15 every hour, it delivers tourists. The beach line is about 1 km, but it belongs to the hotels, respectively, located along the coast. You can swim everywhere, regardless of belonging to the hotel. Our part of Corali beach is quite clean, the entrance is sandy, small pebbles, further along the beach there are large stones and a solid stone plateau. swimming.
The hotel is good to retire from the hustle and bustle of couples in love, family.
A family from Russia rested with us, so they went by bus to various beaches of Rethymnon and they liked it no less than Europeans by car. Ticket price 1 euro, 16 cents one way.
I would like to express my deep gratitude to the management and each employee of Rimondi Grand Resort & SPA 4 * + for the friendly atmosphere, sensitive, attentive attitude to each tourist.


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Отель расположен в прибрежной деревне Ставроменос, на возвышенности среди живописной оливковой рощи. Открыт в 2012 году. Отель прекрасно подойдет для пар, семей и компании друзей.

Location 13 км от города Ретимнона, 68 км от города Ираклиона, 73 км от аэропорта Ханьи, 800 м от автобусной остановки.
Description of the beach Пляж в 1 км от отеля. Предлагается бесплатный трансфер до пляжа. Вход в море — галька.
  • 3rd and beyond
  • private beach
  • sand beach
  • sun loungers
  • umbrellas
  • beach towels
In a hotel

На территории отеля есть 2 открытых бассейна с пресной водой, 1 крытый бассейн с пресной водой в спа-центре, терраса для загара, сувенирный магазин, мини-маркет. У бассейна есть зонтики, лежаки, полотенца, душ, бар. Доступны обслуживание номеров (платно, работает 12 часов в сутки), газеты на ресепшн, услуги доктора по звонку (круглосуточно), услуги по глажению одежды, услуги консьержа, портье. Круглосуточная стойка регистрации. Есть кондиционер, отопление, камера хранения багажа. Предлагается трансфер до паромной переправы (платно). Курение разрешено только в специальных местах (применяются штрафы).

  • restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • business center
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • currency exchange
  • payment by payment cards
For kids В отеле есть детский клуб для детей от 4 до 10 лет, детская игровая комната (бесплатно).
  • children's swimming pool
  • kids club
  • children's chairs in the restaurant
  • cot  FREE 
  • nanny  FREE 
Entertainment and sports В отеле есть Спа-центр (площадь 500 кв.м), солярий. Доступен прокат CD и DVD дисков (на ресепшн), прокат мопедов. Рядом с отелем можно заняться сплавом на каяках, парасейлингом, рафтингом, парусным спортом, скуба-дайвингом, снорклингом, буги-бордингом, серфингом, виндсерфингом, водными лыжами.
  • Spa or wellness center
  • jacuzzi
  • bicycles for rent
  • organization of excursions
  • celebration organization service
Description of rooms

Всего 121 номер.

In the rooms

балкон или патио, спутниковое телевидение, DVD-проигрыватель, письменный стол, ванная комната, бесплатные туалетные принадлежности, банные халаты и тапочки, фен, WiFi (бесплатно), утюг (по запросу, на ресепшн), кондиционер (климат-контроль), мини-бар, гипоаллергенные постельные принадлежности, пуховое одеяло, матрас с функцией памяти, затемняющие шторы, звукоизоляция, сейф, ежедневная уборка

  • bath / shower
  • hair dryer
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • vcd/dvd
  • phone $
  • internet wi-fi  FREE 
  • fridge
  • balcony/terrace
  • swimming pool (not in all rooms)
  • (not in all rooms)
  • safe (not in all rooms)
  • tea/coffee maker (not in all rooms)
  • slippers and bathrobe (not in all rooms)
The address Old National Road Rethymno – Heraklion Nea Magnisia, Greece
Phones: (+30) 2834 095 110
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. У отеля собственный песчаный пляж. На пляже есть шезлонги (платно), зонтики (бесплатно). Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги yes. Для ценителей тишины и релакса есть Спа или велнес-центр. Для активных туристов есть прокат велосипедов (платно). В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой.