Aqua Sun Village & Water Park 4*– Reviews

23
Rating 6.910
based on
23 reviews
№42 in the hotel rating Heraklion
6.5 Rooms
6.9 Service
6.8 Cleanliness
7.6 Food
6.7 Amenities
This wonderful hotel, located just 1 km from the city of Hersonissos, offers its guests an excellent family vacation in a picturesque place surrounded by the sea and hills. The hotel rooms are designed in a minimalist style and calm, pastel colors.More →
аватар Elena596945
 •  traveled 5 years ago
Rating 10.0
There were no problems with the room, it suited us. I chose this hotel by accident and have no regrets. The food is excellent, varied. The territory is also good, there were pools, in general, a large and green area, near the mountains. The only negative is that it is far to go to the sea, but this did not interfere with our rest, the beach itself is not big, but this did not bother us either. … More ▾ There were no problems with the room, it suited us. I chose this hotel by accident and have no regrets. The food is excellent, varied. The territory is also good, there were pools, in general, a large and green area, near the mountains. The only negative is that it is far to go to the sea, but this did not interfere with our rest, the beach itself is not big, but this did not bother us either. I liked the hotel.
аватар yaroslav_razin
 •  traveled 5 years ago
Rating 9.0
All the Kalimera) I would like to share with all of you my impressions of my stay at the Aqua Sun Village hotel in Crete. Rested with the whole family (children 4 and 6 years old). I want to start by saying that this hotel positions itself as a hotel for families. It really is! A lot of entertainment for children: swimming pools, a water park, playgrounds, playrooms, a gym, animation - wonderful guys-animators of the Grekoleto company who did not let anyone get bored - competitions, games, music, dances! As for the food, everything is fine too! The buffet system, all inclusive, the only thing I would like the breakfasts to be a little more varied) Lunches and dinners are top notch - everything is always tasty, fresh, hot! Huge selection of hot dishes, salads, sweets. … More ▾ All the Kalimera)

I would like to share with all of you my impressions of my stay at the Aqua Sun Village hotel in Crete. Rested with the whole family (children 4 and 6 years old).

I want to start by saying that this hotel positions itself as a hotel for families. It really is! A lot of entertainment for children: swimming pools, a water park, playgrounds, playrooms, a gym, animation - wonderful guys-animators of the Grekoleto company who did not let anyone get bored - competitions, games, music, dances!

As for the food, everything is fine too! The buffet system, all inclusive, the only thing I would like the breakfasts to be a little more varied) Lunches and dinners are top notch - everything is always tasty, fresh, hot! Huge selection of hot dishes, salads, sweets. Fruit, vegetable, cheese, meat cuts, drinks for every taste and age in unlimited quantities.

We lived in the Apollo building, in room 2223. The room is spacious, clean, with a small balcony.
Towels were changed daily, cleaning was also carried out every day and very high quality. This is a big plus.

The hotel is located at a decent distance from the sea, you can walk on foot or every 2 hours there is a free shuttle from the hotel to the beach and back. Two Russian-speaking girls work at the reception - Inna and Anna, who are very friendly and were always ready to help with any issues, for which many thanks to them.

Since our hotel already has a water park, we immediately decided not to take an excursion to the water park, but instead went on excursions to Unexplored Crete and Spinalonga. They were recommended to us by our hotel guide Daria. We were completely delighted with the programs as a whole, everything is accessible, understandable, interesting and, most importantly, unobtrusive.
We express our deep gratitude to the guides - Sofia and Elina - they introduced us not only to the history, sights of Crete, but also to the whole of Greece, gave a lot of useful information.

The rest flew by unnoticed, now we are already at home, back at work, but we are sure that we will come again, since we fell in love with Greece, with the island of Crete. We would like to heartily recommend you to visit this cool place.
аватар latlena81
Stayed in June 2019. I got an excellent family room, behind the second pool, very quiet in the evening and at night (thanks to the girls at the reception). Cleaning standard, towels changed every day. The staff responds quickly to any requests: the refrigerator did not work - they told the reception - in half an hour they brought a new one, and also refueled the air conditioner on the same day. … More ▾ Stayed in June 2019. I got an excellent family room, behind the second pool, very quiet in the evening and at night (thanks to the girls at the reception). Cleaning standard, towels changed every day. The staff responds quickly to any requests: the refrigerator did not work - they told the reception - in half an hour they brought a new one, and also refueled the air conditioner on the same day. The food is excellent, the choice is huge for this category of hotel (meat is different for every taste, the assortment of cheeses is sufficient, seafood was also served, there is a choice of side dishes, vegetables and fruits), the guys in the dining room work very smartly, well done. For children, entertainment in the evening is stable: drawing, dancing - everything is fine, fun. The territory is huge, well-groomed, there is enough greenery. Slides for children of any age, my 8-year-old and adults flew with pleasure. The only negative in the whole holiday is the travel to the sea and back. You can go down: it takes 7-10 minutes and it did not bother us, but the children are reluctant to go back in the heat. The guy in the minivan (if this old car can be called that) drives like crazy, on the way he stops three times in the middle of the road, chats with the locals, and apparently didn’t teach the rules, but he makes remarks to passengers: “you can’t sit in front of the three of us, the police will fine him ", and the fact that he sits 10-12 people in the six places in the back, almost in piles - this is acceptable. Once we arrived at the designated starting point at 12:13, he picked up a full car and told us that there were no more places and the transfer was the finish line. I did not expect such impudence. When we went up to the hotel, he was already in a hat at 12:35 was standing on a tray with ice cream (at the same time, at that time, no one was craving ice cream from the children), just arrogance and disrespect for vacationers (it's written on his face). From the wishes of the administration - buy tractors with open trailers and take vacationers at a time, the problem will be solved immediately, but everyone knows that it is 800-1000 meters from the sea even before the trip (this is not a secret)!
аватар dentist.apz
 •  traveled 6 years ago
Rating 5.0
4 * hotel rested on the all-inclusive program. The hotel is located on a STEEP MOUNTAIN in Hersonissos!! ! About 1 km from the sea! ! BUT IT EXCEEDS ALL THE PLUSES OF THE HOTEL AT TIMES!! ! The food at the hotel is acceptable and the choice of meat dishes is not bad - pork, beef, poultry, rabbit, lamb ! ! Sea products are present in the form of freshly cooked grilled cod without marinade. … More ▾ 4 * hotel rested on the all-inclusive program. The hotel is located on a STEEP MOUNTAIN in Hersonissos!! ! About 1 km from the sea! ! BUT IT EXCEEDS ALL THE PLUSES OF THE HOTEL AT TIMES!! ! The food at the hotel is acceptable and the choice of meat dishes is not bad - pork, beef, poultry, rabbit, lamb ! ! Sea products are present in the form of freshly cooked grilled cod without marinade. Alcohol - with the exception of beer - DRINKING IS NOT POSSIBLE !! ! Juices - HELL CHEMISTRY from vending machines ! ! WIFI is declared only in the central building and near the pool, NO in other places ! ! the rooms are small, especially the bathrooms in the room are very small places. The staff is friendly and not annoying (Europe), although women (they pester, but correctly (the ancestors of the Turks) ! ! The contingent is 60% Russia, 30% Poland, 10% the rest of Europe and Israel. Animation is not bad - every day in the evening there is a children's disco and an adult , Russian-speaking animators. Russian-speaking Khokhlushkas work at the reception ! ! For a beach towel, you NEED TO PAY A DEPOSIT of 20 euros, which will then be returned minus 2 euros for washing the towel - I think the invention of a Khokhlovich-speaking reception, since I have never seen such a service in 4 * hotels : -((according to In essence, the hotel is normal, but going uphill destroys everything positive and only MINUS remains in memory !! ! I DO NOT recommend this hotel
аватар lavrenko2
 •  traveled 6 years ago
Rating 7.0
Rested in early September 2018, before visiting Egypt, Turkey. The staff is friendly, though the room was not very much, in the next room were constantly working some engines or pumps, the noise was felt especially at night. There was always enough food, we went at the end of the reception, there were no queues. … More ▾ Rested in early September 2018, before visiting Egypt, Turkey. The staff is friendly, though the room was not very much, in the next room were constantly working some engines or pumps, the noise was felt especially at night. There was always enough food, we went at the end of the reception, there were no queues. Among the residents were Poles, Czechs, Ukrainians - well, where else without katsaps (men and women) who did not leave the bars, and screamed at their children throughout the hotel, or dragged alcohol to the playground and drank there sitting on the backs of benches and putting her feet in her shoes on the seat is constantly constantly dissatisfied.
аватар varvara.let
 •  traveled 6 years ago
Rating 3.0
minuses: - bad wifi. Just terrible. It would be better if it was paid and normal than free, but actually not working. It is clear that we do not go on vacation to sit on the Internet, but simply do not even look at the sights! - reception staff unfriendly - very quickly take away food at lunch. And since I was alone and went out for other food, and I was sad that food was always taken from me. … More ▾ minuses:
- bad wifi. Just terrible. It would be better if it was paid and normal than free, but actually not working. It is clear that we do not go on vacation to sit on the Internet, but simply do not even look at the sights!
- reception staff unfriendly
- very quickly take away food at lunch. And since I was alone and went out for other food, and I was sad that food was always taken from me.
- there is nothing in the room to dry things - (clothes line or clothespins)
- Many have already written that you need to climb up the mountain. In general, I like the road. Picturesque, mountains and all that. + I have nothing against walking. You can shake the fat before dinner. But I did not like that the road is narrow. There is traffic on it all the time, but there is no sidewalk. Even somehow scary that they will bring down. Still do not like the transition from the road from the hotel to the beach. There are no zebras, no traffic lights! Fight for your life as you wish! It's very uncomfortable considering how many people go there.
- The beach is generally small. I was not at the peak of the season. There weren't many people. But in the midst of probably a real paddling pool.
- There were some bugs in the bathroom. A little, but still.
- The safe is not on the code, but with a key. Which is very inconvenient for one tourist - I'm already afraid of losing my room key and renting them. What the hell do I need the keys to the safe for? ! It would be better if there was a code. In general, this is pointless and I did not buy this option.
- Air conditioning paid - 30 euros for 10 days! Fuck! And this is a 4 star hotel! + took some kind of tourist tax of 30 euros. In general, this came and 5.000 rubles (according to the new exchange rate) as it was not.
- bad drinks. very poor quality tea. coffee for some reason only at breakfast, but not at lunchtime. wine is the same. But you want to drink it (a light drink), and not brandy with 2 types of vodka.
pros:
- the water on the beach is clean, good, warm.
- good food and quite varied
- clean every day
- Lots of nice pools in the area.
- good location of the city - close to many attractions
аватар opaleshkina
 •  traveled 6 years ago
Rating 6.0
Traveled with family in August. The hotel is good, many pools, slides for children, food is good and we got a large room with a sea view. But all the pluses cross out of course the climb up the mountain !! ! And no it's not 800 m!! ! Since there is no direct road, then at least 1.5 km if not more go to the sea along a winding road! As for the promised transfer: this old minibus with 18 seats is a must see! This so-called transfer could arrive 30 minutes later than the promised time, despite the fact that a crowd of people comes to him and he has to travel 4 times to take everyone. … More ▾ Traveled with family in August. The hotel is good, many pools, slides for children, food is good and we got a large room with a sea view. But all the pluses cross out of course the climb up the mountain !! ! And no it's not 800 m!! ! Since there is no direct road, then at least 1.5 km if not more go to the sea along a winding road! As for the promised transfer: this old minibus with 18 seats is a must see! This so-called transfer could arrive 30 minutes later than the promised time, despite the fact that a crowd of people comes to him and he has to travel 4 times to take everyone. In general, if you choose this hotel, then expect to stand in line for a transfer for 40-60 minutes ((Foreigners generally don’t follow the queue, they don’t care that they came last, they stick to the first call, it almost comes to fights. In general, you want to relax on vacation , but I had to be nervous and stand in lines (((It was a pity for people with small children who are in strollers. they couldn’t get to the transfer, they had to walk, but it’s terrible to go up such a hill and with a stroller !! ! By the way, there are economy rooms that are located under the pool! God forbid to get there, the smell of bleach and dampness in the room are guaranteed. I wouldn't risk going to this hotel again.
аватар osipova.len12
 •  traveled 6 years ago
Rating 9.0
Average hotel but in a good location. It is located on a hill and away from the noise. The hotel has a large territory, for evening walks - that's it. The road down to the sea took us about fifteen minutes, far away, especially hard to go up in the heat. Sometimes we took a taxi to get there, because we were very tired. … More ▾ Average hotel but in a good location. It is located on a hill and away from the noise. The hotel has a large territory, for evening walks - that's it.
The road down to the sea took us about fifteen minutes, far away, especially hard to go up in the heat. Sometimes we took a taxi to get there, because we were very tired.
The room we stayed in was standard, not very big. But we liked that it was on the third floor and from there there were beautiful views of the sea.
The food at the hotel is average, the choice is small, the food is of high quality, cooked deliciously. But we didn’t expect something exquisite, so we won’t complain. We often went to dinner in local taverns, which are located in the old Hersonissos. I really liked the local moussaka, seafood and insanely delicious desserts were served to us as a compliment from the chef.
All our vacation the weather was beautiful, the sea is clean and warm. The water is crystal blue. We found a secluded corner for ourselves on one of the small beaches and had a great rest there.
Returning to the hotel, I would also like to note that the hotel has water slides, many pools, and a good animation team. Every day they organized various shows and activities.
We also went on several excursions. We visited the island of Spinalonga. This small island is located in Mirabello Bay. It was a pleasure to sail before him on a boat on this bay. I also liked the city of Agios Nikolaus. The city combines beautiful architecture and nature.
We will definitely return to Crete again. We really liked the rest, and we visited only a small part of what the island is rich in. Therefore, we are already planning a trip for next summer.
аватар ljalju
 •  traveled 6 years ago
Rating 10.0
We arrived at the hotel at the end of July. Inna immediately settled us at the reception. Very good Russian speaking administrator. The dining room was already closed, but at our request, we were fed. Again, thanks to Inna, she worked hard. In the morning, the administrator was at the reception - Tanya, who also speaks Russian. … More ▾ We arrived at the hotel at the end of July. Inna immediately settled us at the reception. Very good Russian speaking administrator. The dining room was already closed, but at our request, we were fed. Again, thanks to Inna, she worked hard. In the morning, the administrator was at the reception - Tanya, who also speaks Russian. She answered all our questions. And when we booked a tour and the bus was late, Tanya called the agency and settled everything. Thank you girls very much for your good and conscientious work. We were at home. Children were entertained from morning to evening. The pools are all clean and well maintained. We were well fed, varied dishes. Always full. Alcohol is free from morning to evening, drink as much as you like. Close to 3 beaches, all good. The bus goes to the beach 4 times a day. We took excursions, all tour operators speak Russian
We went to disco in different clubs, many Russians. Entrances are free.
Hello to the bartender Vasilis, who always cheered me up.
We will definitely come back to you again!! !
аватар maximgaryanov
 •  traveled 6 years ago
Rating 7.0
So we moved to Crete. We spent our vacation at the Aqua Sun Village hotel. I liked everything, the territory of the hotel is large enough, there is where to walk. We went down to the sea every morning by bus provided by the hotel. The beach is not very big, but a good entry into the sea. So, as in our region, where we rested especially and there are no good beaches. … More ▾ So we moved to Crete.
We spent our vacation at the Aqua Sun Village hotel. I liked everything, the territory of the hotel is large enough, there is where to walk. We went down to the sea every morning by bus provided by the hotel. The beach is not very big, but a good entry into the sea. So, as in our region, where we rested especially and there are no good beaches.
As for food, there was a more modest choice of dishes for breakfast, but there was enough food for everyone. More variety for lunch and dinner. Good selection of fruits and desserts.
Everything is standard in the rooms, though there was no wi-fi, only in the reception area I caught it. From our room we had a great view of the sea. This is what we liked the most. In the morning at dawn you go out onto the balcony and welcome a new day with a cup of coffee.
By the way, for children there are water slides in the hotel, many pools. This made our vacation very easy because the children always had something to do.
Also, we went on several excursions. We visited the visiting card of the island - the Palace of Knossos. The place is very impressive, but you need to go there only with a guide, as we did. In addition, in the evening we went to a traditional Cretan evening, watched a costume show, danced sirtaki, ate delicious food and drank Greek wine. This evening was very memorable for us.
We liked our holidays in Crete, we will return here more than once in order to get to know it even more and enjoy its antiquity and grandeur.
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avatar arestovam
Please tell me, is there a bus service to the sea 3 times a day?
7 years ago  •  1 subscriber no answers
HOTEL EXPERTS
Attractions
Aquarium Aquamir
Rating 9.0
Greece, Heraklion
Entertainment, Museums, Nature

Этот замечательный отель, раскинувшийся всего в 1 км от города Херсониссос, предлагает своим гостям отличный семейный отдых в живописном месте, окруженном морем и возвышенностями. Номера отеля выдержаны в стиле минимализма и спокойных, пастельных тонах.

Location В 25 км от аэропорта г. Ираклион.
Description of the beach Пляж в 800 м от отеля. Курсирует бесплатный минибас отеля до пляжа (3 раза в день). Аниссарас – необыкновенно красивое критское побережье с чистым морем и песчаными ухоженными пляжами. Район Аниссарас находится всего в двух километрах к западу от города Херсониссос. Практически каждый из участков побережья Аниссарас подходит для купания, так как пляжи, практически все идеально ухожены.
  • 3rd and beyond
  • city ​​beach
  • sand and pebble beach
In a hotel

Полностью кондиционированный ресторан с обеденной террасой и превосходной греческой и международной кухней. Бар предлагает широкий выбор алкогольных и безалкогольных напитков, коктейлей, свежих соков, кофе и коктейлей.

  • restaurant
  • cafe/bar
  • open pool
  • safe
  • free wi-fi
  • doctor
  • payment by payment cards
For kids 2 открытых бассейна.
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot
Entertainment and sports Дартс, 2 теннисных корта.
  • water park and slides
  • table tennis  FREE 
  • volleyball  FREE 
  • gym  FREE 
  • aerobics  FREE 
  • water activities
Description of rooms

В отеле 330 номеров. Состоит из одного 4-этажного корпуса и четырнадцати 3-этажных корпусов.

In the rooms

В номерах представлено: кондиционер (бесплатно в высокий сезон), ванна/душ, фен, ТВ, телефон, сейф, холодильник.

  • bath / shower
  • hair dryer
  • safe (not in all rooms)
  • air conditioner
  • cable/satellite TV
  • phone
  • fridge (not in all rooms)
  • balcony/terrace
  • (not in all rooms)
The address L. Hersonissou 70014, Greece
Phones: +30 28970 25481
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. Рядом с отелем находится городской песчано-галечный пляж.
Какие развлечения есть в отеле?
В отеле есть аквапарк или горки, водные развлечения.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).