We stayed at this hotel at the beginning of August 2021. We booked through a tour operator Tez tour with a departure from Moscow. When booking, they indicated that we were going on a honeymoon and when we checked in at the reception they saw this, they said "Congatulations" and that's it, no towels with hearts in the room or, God forbid, a plate of free fruit.
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We stayed at this hotel at the beginning of August 2021. We booked through a tour operator Tez tour with a departure from Moscow. When booking, they indicated that we were going on a honeymoon and when we checked in at the reception they saw this, they said "Congatulations" and that's it, no towels with hearts in the room or, God forbid, a plate of free fruit. They settled us earlier, thanks of course, we arrived at the hotel around 10 am, settled at around 11.30. A room is simply not even called a number, it’s more like some kind of barn in which there is only a bed (it should be noted that we had 2 single beds connected together - well, honeymoon! With an under-mattress on top, which didn’t even fit in size , constantly moving out, and we fell in turn into the middle of this home-made double bed), 2 dead bedside tables, a TV stand (aka a dressing table), and a built-in closet that was dirty and dirty with plaster.
The plaster was crumbling from the walls, the suitcase that stood against the wall was all covered in it, even falling asleep inside.
The bathroom is a nightmare, creepy little shower crap with a creepy, permanently sticky, battered curtain. The pressure and temperature of the water in the shower are arbitrarily regulated: the chances of washing with hot water after 11 pm tend to zero, you will get a little warm at most. The pressure either barely goes, or abruptly begins to pour with all its might. Do not turn around in the room at all! The level of cleaning - it simply does not exist !! ! A centimeter layer of dirt on everything: from the floor to all bedside tables and cabinets!! ! The Russian cleaning lady is stupid and mediocre, apparently she considers her job only to make the bed somehow every 3 days: I put the results of her cleaning in the photo, and making the bed, and everything else. Specially photographed after we were gone all day, and she sort of cleaned up.
At the same time, okay, they didn’t clean up with us, they didn’t even bother to clean up after previous guests! Other people's hair was lying everywhere, everything was dirty, just awful!
Since the number, as I understand it, we were already given the best one available, and we were terribly tired after a night flight, then I just took a rag and wiped all the surfaces before putting my things on them. What level of hygiene and covid prevention can be discussed in this hotel?? ? But in the dining room (I can’t call it a restaurant), you must definitely wear a mask and gloves, otherwise it’s covid! And nothing, maybe you need to first learn how to clean the rooms, besides covid, there are actually other diseases! Yes, and it can be transmitted from old guests with such cleaning! The cleaning lady, having said that we were Russians, apparently relaxed completely and decided that her work was over. She only dared to make remarks to us that, you see, in our shorts we bring sand from the beach!
This is just arrogance that knows no bounds! There is no such terrible service anywhere! We were in a 3 star hotel in Sri Lanka, so there the level of service and cleanliness, the friendliness of the staff, was just a million levels higher. And this, excuse me, is Europe after all! In general, having traveled around the island, we realized that everything in Crete is like this: dirty, not well-groomed, there are abandoned places, garbage, the population doesn’t care about anything, the attitude towards tourists is terrible (again, maybe this is the same for Russians? ), so the hotel is not really began to get out of the general outline.
To complete the adventure at the hotel, as we had an evening flight, we asked to extend the room, as there is not a single place in the hotel where you can normally take a shower and change clothes, except for the rooms. So, paying 30 euros! we had to first check out of our room, then wait until 13.30 until they deign to prepare a replacement room for us, because ours was too good and they needed it for new guests.
So, having entered the shift room, we realized that it was still a sin for us to complain. The air conditioner, which, by the way, costs 6 euros a day, simply did not work (apparently the freon had run out), it blew nasty warm air. There was a terrible smell in the room. The room itself is even older than ours, the bedside table under the TV has probably been standing there since the 60s at least, all shabby and trashed, 2 beds on the sides of the bedroom (if you can call them that) - it's like recesses hollowed out of clay in a cave for a mattress, with a terrible same shelf, reminiscent of some unfinished fireplace, in the middle. I don’t know, maybe someone finds some kind of romance in this, but as for me, this is some kind of interior from the Stone Age! Of course, there was a centimeter layer of dirt there, but since we, in fact, only needed to wash and change (for 30 euros then), we hurried to get out of this horror home and never return to this garbage hotel.
As for the food: nothing special, from the word at all, again, compared to a three-ruble note in Sri Lanka, breakfasts are so-so, the same scrambled eggs and dried sausages every day, no scrambled eggs to order and everything else. The greed of the hotel knows no bounds: even water at dinner is charged!! ! I have never seen this anywhere! On the first day, I went to a large tub of water, from which guests from the Sergius Hotel, whose restaurant we used, calmly poured water, poured half a glass of water to clean my throat, so the bartender immediately jumped up and began to swear that water was paid and did not need to be poured from there! Once we wanted to have some tea with cakes at dinner, so they brought us a tattered bag of Lipton and 50 ml of boiling water for 2.5 euros! And this is in your own hotel, where you have already paid for dinner!! ! Not in a restaurant on the street!
The Libyan Sea was very dirty with huge waves. If there is nothing to do, then go, but it is better to find other entertainment. Balos - advertised without antlers. The locals themselves do not understand what kind of seas merge there, judging by the map, none, there is only the Mediterranean. Gramvousa is a very cool place. We couldn’t climb the fortress, it’s very hard in the heat and a very steep climb, but the water in the sea is something! Very transparent, turquoise. I advise you to take a private boat, and not a big one, in order to control your time yourself, because on the big one it’s only an hour and a half to Gramvousa and 3 hours to Balos – there’s nothing to do there for so long. Balos was very dirty, all in dead algae, which they seemed to want to remove, but then scored, like everything else on the island. We also went for a walk in the evening to Malia: a beautiful old town with atmospheric restaurants.
Heraklion is the most terrible and dirty city of the island, the terms of unkemptness, garbage and abandoned. They wanted to enter the fortress, which is open until 20.00 according to the schedule, so they didn’t let us in at 19.35! Well, okay, we have seen enough of their toilets and the fence along this fortress, we had enough.
In general, I didn’t like Crete, they didn’t expect to see some unkempt, murdered version of Turkey in a European country with, moreover, a boorish attitude towards tourists at every turn. If you do not need a Schengen, it is better to go to Turkey or Asia. But if you really want to see with your own eyes, then at least carefully choose hotels: I don’t see any sense in taking too expensive, you won’t see the service anyway, you need to choose something in between.
The plaster was crumbling from the walls, the suitcase that stood against the wall was all covered in it, even falling asleep inside.
The bathroom is a nightmare, creepy little shower crap with a creepy, permanently sticky, battered curtain. The pressure and temperature of the water in the shower are arbitrarily regulated: the chances of washing with hot water after 11 pm tend to zero, you will get a little warm at most. The pressure either barely goes, or abruptly begins to pour with all its might. Do not turn around in the room at all! The level of cleaning - it simply does not exist !! ! A centimeter layer of dirt on everything: from the floor to all bedside tables and cabinets!! ! The Russian cleaning lady is stupid and mediocre, apparently she considers her job only to make the bed somehow every 3 days: I put the results of her cleaning in the photo, and making the bed, and everything else. Specially photographed after we were gone all day, and she sort of cleaned up.
At the same time, okay, they didn’t clean up with us, they didn’t even bother to clean up after previous guests! Other people's hair was lying everywhere, everything was dirty, just awful!
Since the number, as I understand it, we were already given the best one available, and we were terribly tired after a night flight, then I just took a rag and wiped all the surfaces before putting my things on them. What level of hygiene and covid prevention can be discussed in this hotel?? ? But in the dining room (I can’t call it a restaurant), you must definitely wear a mask and gloves, otherwise it’s covid! And nothing, maybe you need to first learn how to clean the rooms, besides covid, there are actually other diseases! Yes, and it can be transmitted from old guests with such cleaning! The cleaning lady, having said that we were Russians, apparently relaxed completely and decided that her work was over. She only dared to make remarks to us that, you see, in our shorts we bring sand from the beach!
This is just arrogance that knows no bounds! There is no such terrible service anywhere! We were in a 3 star hotel in Sri Lanka, so there the level of service and cleanliness, the friendliness of the staff, was just a million levels higher. And this, excuse me, is Europe after all! In general, having traveled around the island, we realized that everything in Crete is like this: dirty, not well-groomed, there are abandoned places, garbage, the population doesn’t care about anything, the attitude towards tourists is terrible (again, maybe this is the same for Russians? ), so the hotel is not really began to get out of the general outline.
To complete the adventure at the hotel, as we had an evening flight, we asked to extend the room, as there is not a single place in the hotel where you can normally take a shower and change clothes, except for the rooms. So, paying 30 euros! we had to first check out of our room, then wait until 13.30 until they deign to prepare a replacement room for us, because ours was too good and they needed it for new guests.
So, having entered the shift room, we realized that it was still a sin for us to complain. The air conditioner, which, by the way, costs 6 euros a day, simply did not work (apparently the freon had run out), it blew nasty warm air. There was a terrible smell in the room. The room itself is even older than ours, the bedside table under the TV has probably been standing there since the 60s at least, all shabby and trashed, 2 beds on the sides of the bedroom (if you can call them that) - it's like recesses hollowed out of clay in a cave for a mattress, with a terrible same shelf, reminiscent of some unfinished fireplace, in the middle. I don’t know, maybe someone finds some kind of romance in this, but as for me, this is some kind of interior from the Stone Age! Of course, there was a centimeter layer of dirt there, but since we, in fact, only needed to wash and change (for 30 euros then), we hurried to get out of this horror home and never return to this garbage hotel.
As for the food: nothing special, from the word at all, again, compared to a three-ruble note in Sri Lanka, breakfasts are so-so, the same scrambled eggs and dried sausages every day, no scrambled eggs to order and everything else. The greed of the hotel knows no bounds: even water at dinner is charged!! ! I have never seen this anywhere! On the first day, I went to a large tub of water, from which guests from the Sergius Hotel, whose restaurant we used, calmly poured water, poured half a glass of water to clean my throat, so the bartender immediately jumped up and began to swear that water was paid and did not need to be poured from there! Once we wanted to have some tea with cakes at dinner, so they brought us a tattered bag of Lipton and 50 ml of boiling water for 2.5 euros! And this is in your own hotel, where you have already paid for dinner!! ! Not in a restaurant on the street!
The Libyan Sea was very dirty with huge waves. If there is nothing to do, then go, but it is better to find other entertainment. Balos - advertised without antlers. The locals themselves do not understand what kind of seas merge there, judging by the map, none, there is only the Mediterranean. Gramvousa is a very cool place. We couldn’t climb the fortress, it’s very hard in the heat and a very steep climb, but the water in the sea is something! Very transparent, turquoise. I advise you to take a private boat, and not a big one, in order to control your time yourself, because on the big one it’s only an hour and a half to Gramvousa and 3 hours to Balos – there’s nothing to do there for so long. Balos was very dirty, all in dead algae, which they seemed to want to remove, but then scored, like everything else on the island. We also went for a walk in the evening to Malia: a beautiful old town with atmospheric restaurants.
Heraklion is the most terrible and dirty city of the island, the terms of unkemptness, garbage and abandoned. They wanted to enter the fortress, which is open until 20.00 according to the schedule, so they didn’t let us in at 19.35! Well, okay, we have seen enough of their toilets and the fence along this fortress, we had enough.
In general, I didn’t like Crete, they didn’t expect to see some unkempt, murdered version of Turkey in a European country with, moreover, a boorish attitude towards tourists at every turn. If you do not need a Schengen, it is better to go to Turkey or Asia. But if you really want to see with your own eyes, then at least carefully choose hotels: I don’t see any sense in taking too expensive, you won’t see the service anyway, you need to choose something in between.
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Don't spend a lot of money on this barrack! TV - no refrigerator - no kondeya - no the travel agency asked for a room with a balcony....we were settled on the first floor, the windows overlooked the garbage! the bed had hair and extended nails. fed the same daily, wi-fi was taken from a nearby hotel, the pool was not cleaned at all.
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Don't spend a lot of money on this barrack!
TV - no
refrigerator - no
kondeya - no
the travel agency asked for a room with a balcony....we were settled on the first floor, the windows overlooked the garbage!
the bed had hair and extended nails.
fed the same daily, wi-fi was taken from a nearby hotel, the pool was not cleaned at all.
it's not worth it, trust me. Nearby there are many hotels of approximately the same category, which are worth a closer look.
TV - no
refrigerator - no
kondeya - no
the travel agency asked for a room with a balcony....we were settled on the first floor, the windows overlooked the garbage!
the bed had hair and extended nails.
fed the same daily, wi-fi was taken from a nearby hotel, the pool was not cleaned at all.
it's not worth it, trust me. Nearby there are many hotels of approximately the same category, which are worth a closer look.
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People, God forbid you come to this hotel. . . I understand that 2 stars is not worth much, but still not like that. . . Upon entering the hotel, the smell of mustiness and dampness strikes. . . The rooms are so small that one wonders how such a thing could have been built. . . My room is on the first floor, next to the pool.
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People, God forbid you come to this hotel. . . I understand that 2 stars is not worth much, but still not like that. . . Upon entering the hotel, the smell of mustiness and dampness strikes. . . The rooms are so small that one wonders how such a thing could have been built. . . My room is on the first floor, next to the pool. The smell of dampness permeated all things for several days. The ceiling height is amazing! With my height, 1.64 m, I get out of bed with my hand to the ceiling, and in the shower room I almost rest my head on the ceiling! Can you imagine a room without a window? ! I have exactly this. . . Instead, there is a glass balcony door that goes directly to the street, namely to the garbage containers. . . No towel, no swimsuit, no washed clothes anywhere to dry! The food is average, no frills. . . What is not eaten in the morning is redone for the evening. . . Wi-fi is available, but with big interruptions and ONLY in the lobby of this establishment. . . Hearing is amazing! I hear everything that happens on the street and by the pool day and night. . . Perhaps you will find a positive review about this hotel, but not the person who lived on the ground floor. . . The only plus in this "hotel" is the friendly staff) By the way, they refuse to move to another room, citing the absolute workload of tourists. . . Although every day some are evicted and others are moved in. . . Vacation ruined. . And I still have to "live" here until the 21st.... Don't let yourself ruin yours. . .
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Good impression about this hotel. Small, pretty, looks very cute both day and night. Polite and friendly staff. Everything is very clean. The room is light and comfortable. No frills, of course, but exquisitely simple and everything you need is there. Noisy, it is. The nightlife in the city is fun and you can hear it all.
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Good impression about this hotel. Small, pretty, looks very cute both day and night. Polite and friendly staff. Everything is very clean. The room is light and comfortable. No frills, of course, but exquisitely simple and everything you need is there. Noisy, it is. The nightlife in the city is fun and you can hear it all. But after three nights you get used to it. But the hotel is in the city center, close to everything. Special thanks to the guard Ivan - he speaks fluent Russian, helped and suggested a lot, and just a good guy, it's a great pleasure to communicate with him. Meals - half board. There is no porridge, no pasta, no scrambled eggs for breakfast. Cereal, toast, ham, several types of cheese, excellent Greek yogurt, melon, cucumber-tomatoes, coffee-tea-chocolate-juices. Yes, more honey, jams, jams. You definitely won't leave hungry. But dinner! The cook is very young, his name is Jorges - such a fine fellow! He cooks delicious national dishes. And such variety! In a word, for such little money everything is very, very worthy.
Review from — vOtpusk.ru
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The rest would be super, the sea is warm, the weather is magnificent, the breeze is small, but these are the delights of nature. the air conditioner is broken or missing. Well, let's not talk about breakfasts and dinners. They are NOT A K AND E. There is no bar-restaurant as described. The advantage is that it is located near the center of the town.
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The rest would be super, the sea is warm, the weather is magnificent, the breeze is small, but these are the delights of nature. the air conditioner is broken or missing. Well, let's not talk about breakfasts and dinners. They are NOT A K AND E. There is no bar-restaurant as described. The advantage is that it is located near the center of the town. Have a good holiday everyone!
Review from — vOtpusk.ru
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If your goal is to have a good time, and not watch TV in a jacuzzi in a super hotel, then Iro is a great economical option for this. There is no TV, refrigerator and air conditioning, but everything is clean, tidy and homely. At first, the lack of kondeya scared me, but as it turned out, he was not needed there.
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If your goal is to have a good time, and not watch TV in a jacuzzi in a super hotel, then Iro is a great economical option for this. There is no TV, refrigerator and air conditioning, but everything is clean, tidy and homely. At first, the lack of kondeya scared me, but as it turned out, he was not needed there. The room was already fresh and cool. direct sunlight does not enter the windows, and the air in Crete is very fresh. It is enough to air the room for half an hour in the evening and it's great. I really liked the hotel staff - friendly, sociable and friendly. It is really very close to the sea, according to my feelings - 100 meters. But the nearby beach is not very good - small and pebbly. In general, the location of the hotel, in my opinion, is very good - exactly in the middle between the old beach and the street with clubs. And go there and there for about 10 minutes. And go not through the desert, but along the main street with a bunch of cafes and shops. The food at the hotel is modest, but you can eat. In addition, there are so many nice eating establishments in Hersonissos that you don’t really want to eat at the hotel.
Review from — vOtpusk.ru
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