The hotel is not recommended. Extremely unfriendly staff, terrible food organization. An aged man at the entrance to the restaurant poisoned our rest every day with his angry displeased look and artificial insincere phrase "Bon appetite", which, given his eternally dissatisfied face, nervousness and claims, only irritated.
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The hotel is not recommended. Extremely unfriendly staff, terrible food organization. An aged man at the entrance to the restaurant poisoned our rest every day with his angry displeased look and artificial insincere phrase "Bon appetite", which, given his eternally dissatisfied face, nervousness and claims, only irritated.
From the pros: good location, a good pool with a small green area, you can take towels on bail at the bar, a couple of minutes to the sea, a city beach, near the port and the central promenade, 2 sun loungers and an umbrella 5 euros, towels are changed every day, waiters in the restaurant they try very hard, but still do not have time to serve everyone, because there are more people in the hotel than the hotel restaurant can serve with high quality.
Cons that seriously spoiled the rest and left a residue:
1) Most importantly, if you like to enjoy visiting a restaurant, then this hotel is not for you; the restaurant is small, inside, without a summer terrace, the restaurant serves several hotels, in general there are 500 people, and there are only about 50-60 seats in the restaurant, 30-40 people constantly line up in front of the restaurant waiting for a free seat, you have to wait 20-30 minutes to go in, when you come in it turns out that all the delicious food, fruits, desserts are over, there are pasta and vegetables left, and you have to wait another 10 minutes until they bring you, the food for the four is very poor, there is no Greek national cuisine, even moussaka never served, pasta, rice, puffs, potatoes, vegetable cuts, a couple of salads (Greek, pasta salad, cabbage), chicken, every day the same dry fish, chicken nagens, veal stew, pork skewers, once there were mussels, once shrimp in sauce, they were immediately taken apart.
Very often they cook for lunch and dinner what is left at breakfast (for example, for lunch they make puffs with sausages from breakfast or from lunch chicken thighs for the evening they can cook chopped chicken fried with onions, etc. ), desserts were the first days, then they were gone, they began to take out for lunch and dinner only one kind of some kind of tasteless muffins or baklava, they are not allowed to pour drinks themselves, so you still have to sit and wait for the waiter to order drinks, there are a lot of people, the waiters are sewn up, you have to wait for water or juice for 10 minutes, it's inconvenient; coffee in the restaurant only for breakfast, then only at the pool bar (where there is also a queue), at dinner you want to drink coffee with dessert, and then dessert in the restaurant, and coffee by the pool at the bar ...as a result, first eat dessert in the restaurant, Then you go to the bar for coffee.
2) The time for eating at the hotel was limited, each guest was given half an hour with the exact time, for example, breakfast is served from 7.30 to 10, but (!
) you can’t come when it’s convenient for you, when you check in, they give you a piece of paper with the exact time for eating (for example, we had 8.10, 13, and 19) and you can only come at this time, came at 9 for breakfast - they won’t let you in, t because your time is 8.10, despite the fact that breakfast is still served in the restaurant, the unpleasant person at the entrance will become armor and will yell at you that you were late for your time; it really spoiled our vacation, we didn’t come to the strict regime camp, we are active tourists, we have our own plans, sometimes we need to leave early for an excursion, sometimes on the contrary we want to sleep in the morning and go out for a late breakfast, sometimes we went by car to another city and unplanned we were late and didn’t have time for dinner at 19, and then this nonsense: the restaurant is open until 22, and they don’t let you in at 20 and they poke a piece of paper that your dinner time was 19, it sucks, redneck and disrespect for guests!
3) There is only one bar for 3 hotels, it works only from 10 to 23, one bartender, the queue for the bar after dinner is 30-40 minutes, right outside the hotel gate, it was humiliating to stand in line! Alcohol is local, they pour very little and a lot of ice, a couple of days the bar ran out of ouzo and raki, there was only beer and colored multi-colored cocktails, for which you have to stand in line
4) Rooms are old, small, air conditioners are noisy and leaky.
5) The Internet is terrible, sometimes not at all.
I wrote a note to the receptionist about the inconvenience, zero reaction, they didn’t even come up to talk.
In general, who needs relaxation, who does not like queues and the struggle for food and drinks, who is annoyed to eat in the canteen quickly and under the supervision of staff - you should go to another hotel.
From the pros: good location, a good pool with a small green area, you can take towels on bail at the bar, a couple of minutes to the sea, a city beach, near the port and the central promenade, 2 sun loungers and an umbrella 5 euros, towels are changed every day, waiters in the restaurant they try very hard, but still do not have time to serve everyone, because there are more people in the hotel than the hotel restaurant can serve with high quality.
Cons that seriously spoiled the rest and left a residue:
1) Most importantly, if you like to enjoy visiting a restaurant, then this hotel is not for you; the restaurant is small, inside, without a summer terrace, the restaurant serves several hotels, in general there are 500 people, and there are only about 50-60 seats in the restaurant, 30-40 people constantly line up in front of the restaurant waiting for a free seat, you have to wait 20-30 minutes to go in, when you come in it turns out that all the delicious food, fruits, desserts are over, there are pasta and vegetables left, and you have to wait another 10 minutes until they bring you, the food for the four is very poor, there is no Greek national cuisine, even moussaka never served, pasta, rice, puffs, potatoes, vegetable cuts, a couple of salads (Greek, pasta salad, cabbage), chicken, every day the same dry fish, chicken nagens, veal stew, pork skewers, once there were mussels, once shrimp in sauce, they were immediately taken apart.
Very often they cook for lunch and dinner what is left at breakfast (for example, for lunch they make puffs with sausages from breakfast or from lunch chicken thighs for the evening they can cook chopped chicken fried with onions, etc. ), desserts were the first days, then they were gone, they began to take out for lunch and dinner only one kind of some kind of tasteless muffins or baklava, they are not allowed to pour drinks themselves, so you still have to sit and wait for the waiter to order drinks, there are a lot of people, the waiters are sewn up, you have to wait for water or juice for 10 minutes, it's inconvenient; coffee in the restaurant only for breakfast, then only at the pool bar (where there is also a queue), at dinner you want to drink coffee with dessert, and then dessert in the restaurant, and coffee by the pool at the bar ...as a result, first eat dessert in the restaurant, Then you go to the bar for coffee.
2) The time for eating at the hotel was limited, each guest was given half an hour with the exact time, for example, breakfast is served from 7.30 to 10, but (!
) you can’t come when it’s convenient for you, when you check in, they give you a piece of paper with the exact time for eating (for example, we had 8.10, 13, and 19) and you can only come at this time, came at 9 for breakfast - they won’t let you in, t because your time is 8.10, despite the fact that breakfast is still served in the restaurant, the unpleasant person at the entrance will become armor and will yell at you that you were late for your time; it really spoiled our vacation, we didn’t come to the strict regime camp, we are active tourists, we have our own plans, sometimes we need to leave early for an excursion, sometimes on the contrary we want to sleep in the morning and go out for a late breakfast, sometimes we went by car to another city and unplanned we were late and didn’t have time for dinner at 19, and then this nonsense: the restaurant is open until 22, and they don’t let you in at 20 and they poke a piece of paper that your dinner time was 19, it sucks, redneck and disrespect for guests!
3) There is only one bar for 3 hotels, it works only from 10 to 23, one bartender, the queue for the bar after dinner is 30-40 minutes, right outside the hotel gate, it was humiliating to stand in line! Alcohol is local, they pour very little and a lot of ice, a couple of days the bar ran out of ouzo and raki, there was only beer and colored multi-colored cocktails, for which you have to stand in line
4) Rooms are old, small, air conditioners are noisy and leaky.
5) The Internet is terrible, sometimes not at all.
I wrote a note to the receptionist about the inconvenience, zero reaction, they didn’t even come up to talk.
In general, who needs relaxation, who does not like queues and the struggle for food and drinks, who is annoyed to eat in the canteen quickly and under the supervision of staff - you should go to another hotel.
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To be honest, when buying a tour, the name of the hotel made me laugh)) But the budget was limited, so we decided to choose it. We believe that we went cheap and had a good rest for that kind of money. The tour was bought 2 months in advance. City hotel. You will not find any picturesque landscapes or picturesque streets nearby.
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To be honest, when buying a tour, the name of the hotel made me laugh)) But the budget was limited, so we decided to choose it. We believe that we went cheap and had a good rest for that kind of money. The tour was bought 2 months in advance.
City hotel. You will not find any picturesque landscapes or picturesque streets nearby. Near the promenade, a huge variety of bars, taverns, nightclubs and souvenir shops where you can have fun.
The hotel is very basic. It works for an all-inclusive, although we didn’t have to, because we didn’t sit at the hotel almost. The dishes are delicious, there is a choice, fruits, ice cream. The only thing is that the restaurant is too small for the entire number of tourists staying. There is a swimming pool where foreign youth hang out all the time. In general, I must say, the hotel is designed for young people who need to show off, drink, dance. Poolside bar with live music in the evenings once a week.
As already said, we did not want to spend our entire vacation in one place. Therefore, we rented a Toyota augo cabrio car from a hotel guide. We got a wonderful car, we traveled all over the eastern part of the island. Thanks to the Sofia guide for recommending routes and places to visit. Rested super.
City hotel. You will not find any picturesque landscapes or picturesque streets nearby. Near the promenade, a huge variety of bars, taverns, nightclubs and souvenir shops where you can have fun.
The hotel is very basic. It works for an all-inclusive, although we didn’t have to, because we didn’t sit at the hotel almost. The dishes are delicious, there is a choice, fruits, ice cream. The only thing is that the restaurant is too small for the entire number of tourists staying. There is a swimming pool where foreign youth hang out all the time. In general, I must say, the hotel is designed for young people who need to show off, drink, dance. Poolside bar with live music in the evenings once a week.
As already said, we did not want to spend our entire vacation in one place. Therefore, we rented a Toyota augo cabrio car from a hotel guide. We got a wonderful car, we traveled all over the eastern part of the island. Thanks to the Sofia guide for recommending routes and places to visit. Rested super.
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• 9
We stayed at the hotel at the beginning of July. The room is clean, cleaned every day. If you look at photos and reviews from previous years and compare with what is now, we can conclude that the guys know how to work on mistakes. Now the room has a normal TV, no fungus in the bathroom, new plumbing, adequate furniture.
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We stayed at the hotel at the beginning of July. The room is clean, cleaned every day. If you look at photos and reviews from previous years and compare with what is now, we can conclude that the guys know how to work on mistakes. Now the room has a normal TV, no fungus in the bathroom, new plumbing, adequate furniture. It is also nice to have a refrigerator.
The only thing that has not yet been solved is the problem with soundproofing. We knew about it, so we did not pay attention, but be prepared that you will hear laughter and screams from neighboring rooms in your room.
The food is tasty and healthy, but I would like more seafood. The staff is very friendly - no complaints at all.
It can sometimes be boring at the bar (the music is too calm and quiet - in this regard, Turkey is more fun, but who likes what). In general, bartenders manage to entertain people even without music ????
The only thing is that there may be problems with the Internet. In the first days after our arrival, he worked only at the reception, then he began to work in the room, and at the end he did not work all day in the entire hotel.
The only thing that has not yet been solved is the problem with soundproofing. We knew about it, so we did not pay attention, but be prepared that you will hear laughter and screams from neighboring rooms in your room.
The food is tasty and healthy, but I would like more seafood. The staff is very friendly - no complaints at all.
It can sometimes be boring at the bar (the music is too calm and quiet - in this regard, Turkey is more fun, but who likes what). In general, bartenders manage to entertain people even without music ????
The only thing is that there may be problems with the Internet. In the first days after our arrival, he worked only at the reception, then he began to work in the room, and at the end he did not work all day in the entire hotel.
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• 16
We went with my mother this year in early August to rest in Crete. We wanted a quiet and peaceful hotel, so we chose the Hotel Heronissos. We got to the hotel quickly, in about 40 minutes. It is located near the sea, about 5 minutes. Sandy beach, clean, equipped, sunbeds and umbrellas for an additional fee, water sports are also available.
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We went with my mother this year in early August to rest in Crete. We wanted a quiet and peaceful hotel, so we chose the Hotel Heronissos. We got to the hotel quickly, in about 40 minutes. It is located near the sea, about 5 minutes. Sandy beach, clean, equipped, sunbeds and umbrellas for an additional fee, water sports are also available. In the resort itself there are many shops, clubs, taverns, restaurants and cafes, the nightlife is in full swing here, a lot of young people come here. But the hotel itself is quite quiet, which is what we wanted.
If you walk about 7 minutes, you can go to the central road of Kherson.
We arrived, we were met by our hotel guide, Elizabeth. We decided to immediately hold an information meeting, because the check-in to the room was after 1.5 hours, we had to wait a bit. I have long wanted to visit the island of Santorini, so I immediately decided to buy an excursion there. Mom, on the other hand, wanted to go on an excursion to unknown Crete, the trip turned out to be very interesting. From what he saw received a lot of emotions and vivid impressions.
Returning to the hotel. I want to note the delicious food, they cook there very well and satisfyingly, a good selection of main dishes, fresh vegetables and fruits. Breakfast is a little monotonous, but the choice of dishes is not bad, a hearty breakfast is provided.
As for the room, the room was quite spacious and bright. The interior is simple, the furniture is in good condition, a double bed, air conditioning is free, TV (there is a Russian channel), free internet, a hairdryer, a refrigerator, a safe for an additional fee (did not use).
The territory of the hotel itself is small, there is a swimming pool and an area with sun loungers, a snack bar is open. The front desk staff are friendly, attentive and always ready to help.
I advise you to relax on the island of Crete at least once, it is beautiful, and as a good budget option - the Heronissos hotel.
If you walk about 7 minutes, you can go to the central road of Kherson.
We arrived, we were met by our hotel guide, Elizabeth. We decided to immediately hold an information meeting, because the check-in to the room was after 1.5 hours, we had to wait a bit. I have long wanted to visit the island of Santorini, so I immediately decided to buy an excursion there. Mom, on the other hand, wanted to go on an excursion to unknown Crete, the trip turned out to be very interesting. From what he saw received a lot of emotions and vivid impressions.
Returning to the hotel. I want to note the delicious food, they cook there very well and satisfyingly, a good selection of main dishes, fresh vegetables and fruits. Breakfast is a little monotonous, but the choice of dishes is not bad, a hearty breakfast is provided.
As for the room, the room was quite spacious and bright. The interior is simple, the furniture is in good condition, a double bed, air conditioning is free, TV (there is a Russian channel), free internet, a hairdryer, a refrigerator, a safe for an additional fee (did not use).
The territory of the hotel itself is small, there is a swimming pool and an area with sun loungers, a snack bar is open. The front desk staff are friendly, attentive and always ready to help.
I advise you to relax on the island of Crete at least once, it is beautiful, and as a good budget option - the Heronissos hotel.
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• 14
They met him in a Mercedes car and drove him to the airport every minute. No need to wait for check-in is very comfortable, try to check everyone in upon arrival. The food is very good, the choice is new every day. Room for 3 is two rooms in the second there is a TV, refrigerator, balcony and everything else.
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They met him in a Mercedes car and drove him to the airport every minute.
No need to wait for check-in is very comfortable, try to check everyone in upon arrival. The food is very good, the choice is new every day. Room for 3 is two rooms in the second there is a TV, refrigerator, balcony and everything else. WI FI in the lobby and we had on the 4th floor of the central building was good. The beach is even better, but the boy should be asked to enter the code. The beach is rocky, unusual, but the beauty of nature, crabs smooth everything. 2 euros for a deck chair. If you rent a car, you can get to know the island from all sides, climb to the highest point. The pool is clean, with a bar, but never used, love the sea, it's great here. You can take a sightseeing train is also quite interesting. The hotel administration is extremely polite, the service is not imposed, you choose and call, everything will be done. Drink coffee in cafes that you will not regret.
If you leave 1 euro in the room, I don't know who, and we were left with any mattresses and flamingos for swimming in general, very friendly staff, very clean, bed linen changed every day and towels.
No need to wait for check-in is very comfortable, try to check everyone in upon arrival. The food is very good, the choice is new every day. Room for 3 is two rooms in the second there is a TV, refrigerator, balcony and everything else. WI FI in the lobby and we had on the 4th floor of the central building was good. The beach is even better, but the boy should be asked to enter the code. The beach is rocky, unusual, but the beauty of nature, crabs smooth everything. 2 euros for a deck chair. If you rent a car, you can get to know the island from all sides, climb to the highest point. The pool is clean, with a bar, but never used, love the sea, it's great here. You can take a sightseeing train is also quite interesting. The hotel administration is extremely polite, the service is not imposed, you choose and call, everything will be done. Drink coffee in cafes that you will not regret.
If you leave 1 euro in the room, I don't know who, and we were left with any mattresses and flamingos for swimming in general, very friendly staff, very clean, bed linen changed every day and towels.
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• 2
The most shameless hotel that can be, especially with children, more or less food, everything else is terrible, the rooms are small, there is no comfort, the furniture is 60 g, maybe it suits someone for that kind of money, but it's just a nightmare that can be, without exaggeration. Don't turn around , do not turn around, there are two terrible beds, they brought a bed for a child, dirty, dirty.
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The most shameless hotel that can be, especially with children, more or less food, everything else is terrible, the rooms are small, there is no comfort, the furniture is 60 g, maybe it suits someone for that kind of money, but it's just a nightmare that can be, without exaggeration. Don't turn around , do not turn around, there are two terrible beds, they brought a bed for a child, dirty, dirty. Basically, don't ruin your vacation.
Review from — vOtpusk.ru
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• 3
Stayed at the end of May with my husband. First time in Crete. Let's go with Mouzenidis Travel. I would like to note right away that the bus does not go to the hotel, which at first we were not happy about, due to the narrow streets it stops at the crossroads, 100 meters from the hotel. But after we were personally met and escorted by our separate guide, we were pleasantly surprised and calmed down (we also rested with other tour operators, but we have never met such a reception anywhere else).
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Stayed at the end of May with my husband. First time in Crete. Let's go with Mouzenidis Travel. I would like to note right away that the bus does not go to the hotel, which at first we were not happy about, due to the narrow streets it stops at the crossroads, 100 meters from the hotel. But after we were personally met and escorted by our separate guide, we were pleasantly surprised and calmed down (we also rested with other tour operators, but we have never met such a reception anywhere else).
As for the hotel itself, it is quite comfortably nestled among other city buildings. With all this, it was very quiet around us, so we were pleased to have a rest here from the night noise of the resort town. The rooms themselves are quite simple and comfortable. Nothing extra. And the hotel itself is not replete with a large area: a swimming pool in the courtyard with sun loungers around. The hotel is part of the Hersonissos chain, so all vacationers can use the infrastructure of the nearest Hersonissos Palace hotel. The exception is the restaurant. I don't know how well they cook at Hersonissos Palace, and if there is any difference at all, but at our Hotel Heronissos the food is wonderful! For every meal (we had all inclusive) there was not only a wide choice of main dishes, but also fruits and vegetables. And of course the service is top notch.
We were especially lucky with the vacation time. At this time (at the end of May) the weather was warm, but not hot. Of course, at times it was stuffy, but again, not catastrophically. But even here we found salvation - the sea. Very warm!
Special thanks to the Mouzenidis Travel team. Thank you very much for our wonderful vacation! Only thanks to you, we didn’t just go on excursions, but we were able to discover a new side of Greece, its Cretan peculiarity. Thanks!
As for the hotel itself, it is quite comfortably nestled among other city buildings. With all this, it was very quiet around us, so we were pleased to have a rest here from the night noise of the resort town. The rooms themselves are quite simple and comfortable. Nothing extra. And the hotel itself is not replete with a large area: a swimming pool in the courtyard with sun loungers around. The hotel is part of the Hersonissos chain, so all vacationers can use the infrastructure of the nearest Hersonissos Palace hotel. The exception is the restaurant. I don't know how well they cook at Hersonissos Palace, and if there is any difference at all, but at our Hotel Heronissos the food is wonderful! For every meal (we had all inclusive) there was not only a wide choice of main dishes, but also fruits and vegetables. And of course the service is top notch.
We were especially lucky with the vacation time. At this time (at the end of May) the weather was warm, but not hot. Of course, at times it was stuffy, but again, not catastrophically. But even here we found salvation - the sea. Very warm!
Special thanks to the Mouzenidis Travel team. Thank you very much for our wonderful vacation! Only thanks to you, we didn’t just go on excursions, but we were able to discover a new side of Greece, its Cretan peculiarity. Thanks!
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• 7
We rested in Crete in the Heronissos hotel, although after reading bad reviews, it was scary to go. We rested from 14-25.06. 15. the location is good, the sea was super, we went to the neighboring beach of a five-star hotel, the rooms are good, the air conditioner worked properly at 32 degrees outside. Arriving at 11-00 in the afternoon, after 10 minutes they already gave the keys to the room, the receptionist worked in the afternoon, a mile girl Sofia.
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We rested in Crete in the Heronissos hotel, although after reading bad reviews, it was scary to go. We rested from 14-25.06. 15. the location is good, the sea was super, we went to the neighboring beach of a five-star hotel, the rooms are good, the air conditioner worked properly at 32 degrees outside. Arriving at 11-00 in the afternoon, after 10 minutes they already gave the keys to the room, the receptionist worked in the afternoon, a mile girl Sofia. The hotel manager Manolis Harassanakis is just a wonderful person, he will always ask how you are doing, wish you all the best, always smile and help in any matter. About the restaurant - it's divine!! ! I gained 3 kg. although she held on. . . , took only one plate - I had the norm. My husband loves meat, which was always at least 3-4 types, always praised, and I always liked fish, so I ate squid, mussels, fish with all kinds of delicious side dishes, pastries, ice cream was no longer available due to overeating. Very polite and nice restaurant staff always smiling, joking, feeling like at home, especially Petros i Amalia. Although the territory is small, there were enough sunbeds for everyone, there is also a lobio bar and good bartenders like Antar made excellent cocktails, we had all inclusive. It's a pity everything ended quickly 11 nights flew by. If I go to Crete, then again in this hotel. Do not be afraid of bad reviews, be positive, smile and get the same in return, the Greeks are nice people. Tatyana from Samara.
Review from — vOtpusk.ru
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• 7
Rested with a friend in September 2014. We were looking for a budget vacation. Before that, they were in 3, and 4, and 5 stars, so I look at the hotel objectively. The hotel is not big, the rooms are small but clean, in the end we only sleep in the room, we try to spend the rest of the time on the sea and on walks.
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Rested with a friend in September 2014. We were looking for a budget vacation. Before that, they were in 3, and 4, and 5 stars, so I look at the hotel objectively. The hotel is not big, the rooms are small but clean, in the end we only sleep in the room, we try to spend the rest of the time on the sea and on walks. The staff is friendly, at the reception they speak a little Russian (but there were no reasons to contact him). There is no sound insulation in the rooms, everything that is said in the next room and the corridor is heard as if they are talking to you and in your room. On the territory of the pool with different depths, suitable for both children and adults, the pool did not like that there are a lot of midges above the lawn, it is not possible to lie on it. The hotel is located next to the sea, a couple of minutes walk. If you have slippers for swimming, it’s better to take them with you right away, a couple of meters from the shore there are large stones, we regretted that we didn’t take slippers. The sea is clean and transparent. Sunbeds and umbrellas on the beach are paid 2.5 euros for an umbrella and sunbed. The food at the hotel was delicious, without frills, but there was never heartburn or any other problems with the stomach (although in Moscow they often go after cafes). Also not far from the hotel are nightclubs, restaurants, shops. We went to the Rustiko restaurant (it seems to be spelled like that), took a fish platter for 2, but really 4 or even 5 can be fed with this portion. If someone needs a budget holiday, I will definitely recommend this hotel!
Review from — vOtpusk.ru
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food to warn others. settled first in another hotel, where nothing worked in the room (the water was cold). on the trail. day they came to complain and moved us to the right hotel though. then they noticed that they do this with everyone (who does not arise, he remains there). the shower on the wall did not hold, you had to keep it in your hand all the time.
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food to warn others. settled first in another hotel, where nothing worked in the room (the water was cold). on the trail. day they came to complain and moved us to the right hotel though. then they noticed that they do this with everyone (who does not arise, he remains there). the shower on the wall did not hold, you had to keep it in your hand all the time. It is better not to go with children, the whole hotel was buzzing at night. sun lounger by the pool, if you take a seat early in the morning. Otherwise, as in the description, the food is decent.
excursions and cars in local back streets took, did not regret, much cheaper.
excursions and cars in local back streets took, did not regret, much cheaper.
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