What can I say about the room, you can find fault with everything, of course there are sadder ones, I immediately say that it’s not luxury, but the bed and mattress are very comfortable, the bed is clean, the rooms are not smoky, for us it was very important.
For tourists who choose this hotel, be sure to take shampoos and balm with you, girls, I thought that cosmetics would be like in every hotel, but here only liquid soap, if you don’t want to pull here, you can buy in the hotel store.
There are not very many Arabs, there are a lot of Germans here. The staff speaks German better than ours. There were also a couple of families from Ukraine and a couple of families from Russia.
What I really liked was that there were no drunken inadequate tourists, mostly people come for a relaxing holiday, the entertainment programs are good, there is live music.
We chose the hotel for a holiday with small children and we liked everything. The entry into the sea is very cool, the sea is clean, the beach is clean, they clean well.
The food I would say is European with elements of German cuisine.
There were no sausages.
Meat and fish every day.
At the end of the rest, the eldest child fell ill with a temperature of 39.
We had a $30 deductible.
Hotel workers do not quite understand how honey insurance works.
They offered me their doctor for $ 30, I agreed, and I did the right thing. Only at the clinic did the doctor explain to me how my insurance works. No one took money from me, they immediately said that after the child goes on the mend, they will bill me with which I will go to the insurance. In general, the approach of doctors is chic, even blood tests can be taken at the hotel. The doctor is a young guy and the nurse is German. The attitude towards children surprised me very much, the European approach, they are afraid to make it unpleasant, they talk with the child for a very long time. When the temperature rose to 39.5, they said that if it did not get better, they would take him to the hospital.
Thank God the temperature subsided and we went to the beach for treatment. The child apparently ate something with dirty hands. But until the end of our vacation, the doctor was always interested in well-being and answered all my questions.
So my husband and I were satisfied with the hotel and the beach and the medical staff.
All treatments with drugs cost us $30, so don't think that one call to an individual doctor costs $30. Not here.
And there are a lot of flies and mosquitoes, I can’t understand it only in this hotel or in general in Hurghada, but the children were all bitten, and there were a lot of flies, it was rather annoying.
I recommend this hotel for a relaxing holiday with children.
Cons is everything else.
The food is tasteless and monotonous (I'm not a friendly eater).
The service is terrible until you pay, they won't do anything, we were not cleaned until we left $ 1.
The staff is awful.
The most unpleasant thing was when we were settled in a terrible room without a view and a balcony, in order to be moved you need to pay $ 4 per night with a pool view, $ 7 per night with a sea view (when we rest, most tourists said that they were settled in a terrible room ).
Internet only in the lobby does not work well.
Our guide was very unfriendly and arrogant.
The hotel has a lot of local people resting.
Animation is weak, there are no discos, music is almost not turned on during the day.
I think there are better hotels for this price.
The first few days there were few people and the air conditioner in the restaurant and the hotel lobby was not turned on, everyone was sweaty and wet when it was +35 outside the window!! ! Especially men after lunch and dinner, wet T-shirts! ! (((You can put food yourself with gloves on. We didn’t wear masks, the staff always wear masks. The food is sooooo meager assortment, we weren’t hungry, but every day the same thing... after 30-40 minutes from the beginning of lunch-dinner, food was delivered only on one side of the table, a queue accumulated here accordingly (((When more people arrived, they brought more food, but the savings are felt in everything !! ! Drinks are brought by the waiter, but wait for him 15-20 minutes not ale - so we went ourselves to a nearby bar and brought ourselves, then they partially transferred the drinks to the restaurant, but even for tea or leather at dinner you had to go there (((((
Cleaning in the rooms consisted of cleaning the sand on the floor and making the beds, it was provided every other day and it was not cleaned, I had to speak at the reception. . .
BUT!! ! We went across the sea, we got it! The sea is beautiful, the entrance to the sea is perfect for children, there are almost no low tides, the sea is calm, the wind was strong only one night, and so all 9 days are great !! ! There were always enough sun loungers!
You can ride a boat and a pillow right near the beach, bargain; )))
The most delicious grilled shrimp ordered from the seller of the store near the pool $ 10 per 1 kg is a huge tray! I have never eaten anything tastier even in Kiev restaurants!! ! Warm with tomatoes, greens is a paradise!!!
We went for one boat trip from Anex, 3 stops for swimming or diving, everything is fine! )
The hotel itself is small and compact, if you make repairs and improve food and remove extortion at the reception, then it will be quite a good 4. I always try to take positive from the rest! )))
Another point - from the hotel is now taken 5 hours before departure !! ! Be prepared for this. On a sightseeing tour of Hurghada, they only take you to the right points and shops, we didn’t go, the tourists said. There is nothing interesting behind the hotel, the road and a couple of shops and a pharmacy 1 km away.
Suitable for the most relaxing and unpretentious holiday with children.
Have questions ask. We paid almost 16 thousand UAH in 9 days. this is generally a price of nothing, 1 adult and 1 child, for this money we turned a blind eye to all this, but for 25 thousand I would definitely not go here !! ! We have been in Egypt 7 times already, we wanted a small hotel with 1 line and sand.
We were brought from the airport at 11 o'clock, everyone was seated in a small hall and marinated for an hour exactly until people started to rebel! No one offered water or cocktails (thanks that the bottled one remained from the plane). An hour later they put on bracelets, and after another 40 minutes the check-in began - the so-called their game - they settled EVERYONE in a terrible room without a view and a balcony, so that you were moved you need to pay $ 4 per night with a view of the pool, $ 7 per night with a view of the sea. I'm sorry, but this is not the right price! They took everyone back and forth... When we did not agree to the construction site, they took us to distant buildings and then I just started yelling, yelling in a voice that was not my own, they calmly pretended that they did not understand... Thanks to the director of the local store - he intervened , translated everything I said and for 3 times they gave us a good room, with a good location.
Everything that happened next we liked.
There was a lot of food, varied, quite tasty, better than, for example, in Tia Heights, and this is 5 *...
Since we got to their holidays, a lot of the local population was resting and the trays were just bursting
The beach is ideal for children, ideal entrance, clean, without stones and corals. But for fish lovers, they are not here... From the word, I have never seen such an empty sea in Egypt.
The animation is excellent, it was fun and better than in many hotels in Hurghada.
Cocktails are disgusting, and only because they simply don’t know how to make them... they pour whatever they see... Canned beer, which is a rarity for Hurghada, and even more so 4 *, delicious. No one looked into the mouth and did not goof like in many other hotels.
Conclusion - a calm good place, if you remove the managers from the reception or at least change tactics, otherwise it just spoils the mood for all days of rest.
For families with children or older people a good option!! !
We took everything on food ourselves, there were no restrictions, the waiters work like clockwork, it was nice.
A very good beach, probably one of the best in Hurghada, sandy and gently sloping, there are piers. New wooden umbrellas and comfortable plastic sunbeds, as well as protective shields from the wind.
The animation is not bad, but there are only two DJs and the host Ayman (a funny guy).
Pools 2, as well as 2 slides, are cleaned every day.
The bars give drinks without problems, the only thing they work only near the two pools and in the lobby near the reception.
On the territory there are inexpensive shops where you can buy sweets, fruits and clothes (very nice host Ramon).
The downside is that the hotel is located in an area where there is nowhere to go, but you can take a one-way taxi to the center for $3.
This hotel is calm and comfortable, young children will be bored, but people who want silence or families will be just right.
See you soon Palm Beach!
Yes, they shrank a little in food, but this did not affect the quality, only the number of dishes, but what the hotel offers is enough to eat normally. We definitely didn’t go hungry, and besides the main restaurant, we had a snack at the bar from lunch. Drinks of course. We were satisfied with the number. Housekeeping is good, everything is clean and tidy. All towels are packed. The mattresses are comfortable, there is a safe, an iron on request and for free.
The territory is well-groomed, the pools are clean, everything is in order on the beach. The entry into the sea is gentle. And what else is remarkable about the beach - a dolphin swims. So much delight for both children and adults)), cool!
Of the nuances (not minuses, but nuances! ) Only the location of the hotel is far from the center, but this is not a secret and not a secret, so no complaints, just who is dissatisfied - you need to familiarize yourself in advance, Google maps to help. And if you wish, you can order a taxi or even on a budget - by minibus for mere pennies to get. There is nothing special near the hotel, there are several shops, so leisure is either within the walls of the hotel or on your own in the city or excursions. It definitely won't be boring. You can generally plan the same excursions in advance as we do. We chose two trips to Tibatur com, wrote to the specified viber (then the hotel free Wi-Fi was quite suitable for communication) and that's it. We were picked up and returned safe and sound. We also saved significantly on the difference in price, plus a survey of the city with a visit to the state pharmacy) for free. Solid bonuses.
The holiday was a complete success. Too bad, the week has flown by. Many thanks to the hotel management and staff, we had a great rest and would like to repeat again.
P. S. There is also paid wi-fi throughout the entire territory, suddenly someone needs it, and free only at the reception and then only for messengers, rather weak in short, video calls did not pull.