• traveled 7 years ago
A huge request to draw the attention of management to the work of the receptionist. The rest was spoiled from the first minutes, one had only to go in and ask a question about the number of rooms. It seems that employees forget that their immediate duty is to politely greet guests and (really?! ) to show the rooms.
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A huge request to draw the attention of management to the work of the receptionist.
The rest was spoiled from the first minutes, one had only to go in and ask a question about the number of rooms. It seems that employees forget that their immediate duty is to politely greet guests and (really?! ) to show the rooms. Administrator Svetlana, clattering her tongue and constantly hurrying, arrogantly deigned to show a couple of free rooms, after which we nevertheless settled. Because, unfortunately, at that time there were no other options.
Also, with us, the girl turned around and left without receiving the necessary information. You are losing customers.
The room itself is quite normal. Normal, if you don't mind too much. If you look closely: the bedding is stained, plumbing is tearfully asking for a good cleaning agent, cobwebs on the balconies.
On the plus side, the garbage was taken out daily, as were the floors washed. There is a cooler in the corridor, there was always water.
Pleasant territory.
Near the sea! This is a huge and indisputable plus! The beach is great. Clean, tidy. Sheds, bins, swings, there were enough sun loungers for everyone, but some of them are quite old.
Were it not for these benefits, I would never have returned. This hotel saves the absence of others nearby.
How long? . .
The rest was spoiled from the first minutes, one had only to go in and ask a question about the number of rooms. It seems that employees forget that their immediate duty is to politely greet guests and (really?! ) to show the rooms. Administrator Svetlana, clattering her tongue and constantly hurrying, arrogantly deigned to show a couple of free rooms, after which we nevertheless settled. Because, unfortunately, at that time there were no other options.
Also, with us, the girl turned around and left without receiving the necessary information. You are losing customers.
The room itself is quite normal. Normal, if you don't mind too much. If you look closely: the bedding is stained, plumbing is tearfully asking for a good cleaning agent, cobwebs on the balconies.
On the plus side, the garbage was taken out daily, as were the floors washed. There is a cooler in the corridor, there was always water.
Pleasant territory.
Near the sea! This is a huge and indisputable plus! The beach is great. Clean, tidy. Sheds, bins, swings, there were enough sun loungers for everyone, but some of them are quite old.
Were it not for these benefits, I would never have returned. This hotel saves the absence of others nearby.
How long? . .
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Terrible service at the front desk. Harmful, evil aunts. Focused only on themselves. Terrible kitchen. We were pleased only with the clear sea and the presence of a children's center. No medical staff, not even a thermometer. On the second week of rest, the child had a high temperature, went down to the administrators, said that most likely we were leaving for Anapa, they immediately evicted from the room to a bench at the checkpoint and calculated the payment for the room a day before.
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Terrible service at the front desk. Harmful, evil aunts. Focused only on themselves. Terrible kitchen. We were pleased only with the clear sea and the presence of a children's center. No medical staff, not even a thermometer. On the second week of rest, the child had a high temperature, went down to the administrators, said that most likely we were leaving for Anapa, they immediately evicted from the room to a bench at the checkpoint and calculated the payment for the room a day before. with a scandal, I had to take my money for the room and for some reason they counted the parking of the car, although we flew by plane from Siberia. In a good way, they wished never to see our "faces" again in the future. The rest was spoiled, the whole impression too. Change management!! ! No place paints a person... I also tried to moralize the administration... explained that they were engaged in snobbery, after they did not understand me, named the names Dal, Ozhigov... they said that we should not be intimidated by surnames... illiterate service , habalki . . a year has passed, but the emotions are still the same...
Review from — vOtpusk.ru
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We rested for two weeks in August 2014 in the new territory of Kassandra. We won't go again. Too bad I didn't read the reviews before. Now in order. We booked in advance, the prepayment was transferred to the IP account (I don’t remember). It was a little uncomfortable, since neither the surname nor the email addresses are in any way connected with the institution.
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We rested for two weeks in August 2014 in the new territory of Kassandra. We won't go again. Too bad I didn't read the reviews before. Now in order. We booked in advance, the prepayment was transferred to the IP account (I don’t remember). It was a little uncomfortable, since neither the surname nor the email addresses are in any way connected with the institution. The amount is insignificant and therefore not very worried because we were driving a car. We drove at night and were on the spot exactly at the hour of arrival: 12.00. On the move, the reception of the administrators was unpleasantly surprised, the feeling was that we were not only not expected, but also upset that we had arrived at all. When asked to show the room before the final payment, with undisguised displeasure and sarcasm, they asked: "What if you don't like it, will you leave? " We got lucky with the number. Large, overlooking the sea, with a good large loggia on two sides (corner building number). True, on the other hand that it is not on the sea, it is better not to open the door and the windows to the loggia - the dining room workers in between times go out to smoke and swear. . . like canteen workers) Yes, and the remnants of food in barrels also spoil both the view and the atmosphere. More about the room: the cheapest plumbing and hooks-hangers in the bathroom. Shower leaky and rusty. The tap water is yellow. And in general, the savings are visible everywhere - from the clothesline to the buns in the dining room. EVERYTHING is the cheapest. Of the pluses of the room - clean linen (unlike towels). Room cleaning - almost daily, but very superficially. During the first week of stay, the lights were switched off DAILY. No light - no water, no air conditioning (it was very hot). On the third day after another shutdown, I went to the administrators with a question. In response, he received reciprocal claims, perhaps not insults. Nutrition. . . Half an hour is allotted for meals. The crowd storms the dining room doors at "H" hour. Dining room without air conditioning. For boiling water, a flea market. Mugs are missing. Teaspoons are minimal and almost never available. I didn't see any knives. Glasses with compote for lunch - cracked. The food is very simple to say the least. It’s good that we were in a car and every day we went to the village, then we bought pizza, then something else. Fruits and sweets were also taken to the children in the village. Once I had to buy bread in the village for my table. The batch of bread in the dining room turned out to be defective (there is some kind of dirt in the white bread or something), when asked to replace it, they shrugged their hands - the bread is all like that, there will be no other. Children's animation: 300 rubles per day. This is one of the advantages of Cassandra. But, as it turned out, it does not apply to Cassandra. If children have something to do, then adults are frankly bored. There are fifteen sun loungers on the beach and they are always busy (people run to the beach early in the morning to tie towels on them) and some of them are broken. But the main plus is the sea. It's nearby. Replace staff (administrators in the first place), improve the work of the dining room, replace hangers, plumbing, mugs, spoons, etc. , buy sun loungers for everyone on the beach, hang mosquito nets and everyone will be happy. But I don't think anything will change. There were no empty seats during our stay. Everyone was indignant, but they ate, drank, slept in stuffiness. Demand exceeds supply. And they (the founders) know this and treat vacationers like cattle.
Review from — vOtpusk.ru
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Rest spoiled from the first day! Upon entering the room, we saw rusty faucets and showers. Hot water in our room was on condition that no one else washes in other rooms..... The light was also turned off every day for 1-1.5 hours. The territory (we lived on Kassandra 1) was not lit at all, the children had to play darkness!! ! Playground, I generally keep quiet.
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Rest spoiled from the first day! Upon entering the room, we saw rusty faucets and showers. Hot water in our room was on condition that no one else washes in other rooms..... The light was also turned off every day for 1-1.5 hours. The territory (we lived on Kassandra 1) was not lit at all, the children had to play darkness!! ! Playground, I generally keep quiet....And there is no more entertainment for children. The food is very poor. And in the dining room, my child and I had to go to another territory. For what reasons it is not clear... But this is still half the trouble... When contacting the administrators, we met with indescribable rudeness. At my request not to raise their voice, they generally began to kick me out and use obscenities....(and this despite the fact that my child was with me !!! ) I would not advise the enemy to get into such a boarding house for rest !!! ! Pay money (not small) and get such an attitude !! !
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The food is disgusting. The staff is set only for themselves, it’s convenient for us and that’s it. The beach is wild. Mosquito darkness, ate all the children. Nowhere to play, nothing to do. Zero animation. Getting to Anapa or the village of Blagoveshchenskaya is a whole problem for the wallet. The wilderness, there is not even a pharmacy kiosk.
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The food is disgusting. The staff is set only for themselves, it’s convenient for us and that’s it. The beach is wild. Mosquito darkness, ate all the children. Nowhere to play, nothing to do. Zero animation. Getting to Anapa or the village of Blagoveshchenskaya is a whole problem for the wallet. The wilderness, there is not even a pharmacy kiosk. It is difficult to call it a boarding house.
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Rested in Kassandra with a friend and two children. Everything is very modest, even more than. then in the summer of 2012 there was no swimming pool, no trampoline. In addition, 0 animations, the cat cried sunbeds on the beach, 4-5 pieces and were always already occupied, no matter what time they came. The rooms, it should be noted, are good, but a HUGE MINUS is the audibility behind the walls! I was just in shock.
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Rested in Kassandra with a friend and two children. Everything is very modest, even more than. then in the summer of 2012 there was no swimming pool, no trampoline. In addition, 0 animations, the cat cried sunbeds on the beach, 4-5 pieces and were always already occupied, no matter what time they came. The rooms, it should be noted, are good, but a HUGE MINUS is the audibility behind the walls! I was just in shock... Son of 8 years old could not sleep during the day, it was heard behind the wall how the neighbors were just talking... Not to mention that. what happens when they swear) In general, a nightmare. And secondly, everything would be fine, but the number of spiders on the territory was simply frightening. It got to the point that when we went to the beach, we brushed off numerous cobwebs on the doors with a towel (it was impossible to get out), as when we came from the beach - again we had fresh cobwebs and huge spiders in front of us. They were everywhere, even crawling on the bed) Either it was such a summer, or they constantly live there along with midges over the estuary, but the impression is terrifying! Meals are canteen, albeit complex. The territory is very poor, no entertainment, except for excursions. By the way, they are cool, especially on the Tizdar volcano. In a nutshell, something like this.
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The boarding house is good. Located 7-8 kilometers from the village of Blagoveshchenskaya. After we got off the train, we started looking for a bus or minibus No. 61. We were told to go down to the main highway (Simferopolskoye, M-25). There were not only five people standing. And after 20 minutes a miracle happened, a minibus-bus arrived.
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The boarding house is good. Located 7-8 kilometers from the village of Blagoveshchenskaya. After we got off the train, we started looking for a bus or minibus No. 61. We were told to go down to the main highway (Simferopolskoye, M-25). There were not only five people standing. And after 20 minutes a miracle happened, a minibus-bus arrived. Entry only from the front. All packed. Got in!! ! The cost is 40 rubles. It takes 30-50 minutes to drive to the village of Blagoveshchenskaya, it all depends on traffic jams and accidents. Since I was driving after reading a lot of negative reviews, I prepared in advance for the negative. We got to the end. I asked taxi drivers how much it costs to get to Kassandra. 250-400 rub. for seven kilometers. I like to walk myself. We decided to go. In order not to get lost, you can ask the locals, they will direct you in the right direction. Went. nature is beautiful, parallel to the road are fields of sunflowers. On the right side of the Kiziltash estuary, the famous mud. Arrived safely. We were placed in the second building on the third floor. The sea is 50 meters from the boarding house. The beach is large, people on it feel at ease. Entry into the water is smooth. Sand mixed with shells. The food is normal, I am picky about food (I eat only healthy food), everything is fine with my stomach. Cons: no public transport. Taxi drivers ask from a thousand and further from the railway to the boarding house. Infrastructure: four tents, three cafes. Prices are different, more than in Moscow. There is practically no entertainment. Pros: Wilderness. There are a lot of cars passing by (savages). But they all pass. Few people. Boarding house for families, (parents, children). Beautiful nature. I walked a lot. If you go to smear yourself with mud, you need to leave the boarding house, turn right, go up the road for 500 meters and go down to the estuary. There it is clean, without sand. I saw a snake in the firth. Look under your feet when you walk on it. The rooms are cleaned every day. Washing the floor. Towels and sheets were changed once. I liked the rest. Do not strain yourself, civilization is far away. You have to go there by car. It was like arriving at the end of the world.
Review from — vOtpusk.ru
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I'll start with the fact that vouchers to the boarding house "Kassandra" were bought through a travel agency, and for good reason. On the spot, it would cost about 30% more expensive. Prices on the site of the boarding house are intended exclusively for travel agencies, so draw your own conclusions. 1. TRANSPORT-The train to Novorossiysk does not pass through Anapa, our final station turned out to be Tonnelnaya.
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I'll start with the fact that vouchers to the boarding house "Kassandra" were bought through a travel agency, and for good reason. On the spot, it would cost about 30% more expensive. Prices on the site of the boarding house are intended exclusively for travel agencies, so draw your own conclusions. 1. TRANSPORT-The train to Novorossiysk does not pass through Anapa, our final station turned out to be Tonnelnaya. A taxi from Tunnelnaya to Kassandra really costs 1200-1300, but no more! You can use public transport, but it will work with transfers. First, to Anapa by bus about 50 rubles. per person, private owners-150 rubles. per person Minibuses run from Anapa to Blagoveshchenskaya, but the schedule needs to be clarified. We arrived in Anapa in the evening, tired from the train, called a taxi to "Kassandra" -800 rubles to the place !! ! Keep in mind that the boarding house is located 8 km from the station. Blagoveshchenskaya, society. there is no transport between them, only a taxi - 250 rubles. This is perhaps the only negative, they could have met, at least in Anapa. 2. BOARDING HOUSE - There are "Kassandra-1" and "Kassandra-2", we lived in the 2nd. I will say right away it is better, new buildings, well-groomed territory, a pond with fish, a cafe, a bar, a mini-zoo near the dining room (peacocks, rabbits, etc. . ), there is a playground in both the 1st and 2nd. My friends lived in Kassandra-1, so I knew everything there and saw it - two buildings, a dining room, everything. Our room was on the second floor with a sea view!! ! You can watch endlessly, especially in the morning. . . I read in the reviews that music in the bar interferes with sleep, but why then plastic windows in all rooms, a split system? Close the window and cool off! By the way, our company consisted of mothers and children, we definitely could not interfere with anyone. The rooms are spacious, double bed, 2 bedside tables, wardrobe, hallway, table with built-in refrigerator, mirror, TV, chair, three towels are provided for each person. The toilet is combined with a shower, but there is a lot of space. The maid cleaned every other day, change of linen every five days. Very friendly and polite staff this year. 3. FOOD-good. In the morning there are always two dishes - porridge (different every day), dumplings or scrambled eggs, cottage cheese, sweets. Dishes are not repeated!! ! Lunch and dinner are also dense. meat every day, vegetables, fruits, pastries all the time, tea and coffee to choose from, pour yourself, the rest is done by the waitresses. The most important thing is that it is very tasty - like at home. 4. ENTERTAINMENT-no. There is a playground for children, which is inconvenient by the way, my child broke his forehead there on the second day after arrival, there are NO NURSES IN THE BOARDING HOUSE ! ! We managed with hydrogen peroxide at the reception. There is an inflatable pool for children, but not in working order. The site writes about visiting animators 2 times a week, do not believe it. This is also not. Adults can be offered a diving club, kiter camp (not far from the boarding house). There are off-site excursions, every day a water park, a knightly tournament, an oceanarium, of course for money. 5. BEACH-good. Very large, a lot of space, the sea is clean, every day we saw dolphins, and in the immediate vicinity, quartz sand. Of course, there are few sun loungers, 20 pieces, and there are 10 more vacationers. Near the boarding house there is a estuary, a couple of times we went there on the mud. But you need to know the places, ask the guards at the car camping (between "Kassandra-1" and "Kassandra-2") In general, we liked it. We were looking for silence, a relaxing holiday, a clear sea - we got it. Party lovers will not like this place.
Review from — vOtpusk.ru
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Very good place. Clean boarding house, beach, rooms. Wonderful maid Natasha and taxi driver Sergey!! ! Food for 7 out of 10 balls. Terribly rude and lazy girls from the administration. I would like to have a mini market and a pharmacy corner on the territory. Your own mini water park. Rescue tower and buoys for children.
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Very good place. Clean boarding house, beach, rooms. Wonderful maid Natasha and taxi driver Sergey!! ! Food for 7 out of 10 balls. Terribly rude and lazy girls from the administration. I would like to have a mini market and a pharmacy corner on the territory. Your own mini water park. Rescue tower and buoys for children.
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We rested for the second time. Compared to 2009, it's terrible! The beach is not cleaned and leveled. The food is bad, there were cases of poisoning, they tested it on their family. They settled under the roof, there is no balcony. it’s not convenient from the 3rd floor. It’s not possible to dry clothes, on the street, for those who live on the 3rd floor, there are no places for drying, and there is little sense from the dryers installed in the corridor (nothing dried, because high humidity) .
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We rested for the second time. Compared to 2009, it's terrible! The beach is not cleaned and leveled. The food is bad, there were cases of poisoning, they tested it on their family. They settled under the roof, there is no balcony. it’s not convenient from the 3rd floor. It’s not possible to dry clothes, on the street, for those who live on the 3rd floor, there are no places for drying, and there is little sense from the dryers installed in the corridor (nothing dried, because high humidity) . There were no sun loungers. The only plus is that the sea is nearby. And compared to other resort places in the Krasnodar Territory, there are few people on the beach, but this is because it is far from civilization. In general, this time I didn’t like it terribly , although 2 years ago I was just delighted. I won’t go to Kassandra again! It’s a pity that the boarding house was brought to such a state !!!! !
Review from — vOtpusk.ru
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