• traveled 6 years ago
Rested a group of 35 people from Kyiv TOV "EK-Osnova" - an exit corporate party. When preparing for the trip, many questions arose . . , it is very strange that the administrator and manager could not pick up the phone for several hours and then not call back . . the invoice for payment also had to wait several days.
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Rested a group of 35 people from Kyiv TOV "EK-Osnova" - an exit corporate party.
When preparing for the trip, many questions arose . . , it is very strange that the administrator and manager could not pick up the phone for several hours and then not call back . . the invoice for payment also had to wait several days. These are small things, but surprising nonetheless.
Very beautiful territory of the base, decorated with soul.
We stayed at the Fortezza Hotel. Placed ok. True, all soap accessories were missing in my room. But after contacting the reception, the maid brought everything.
In some rooms, sockets fell out or there were few of them (to charge the mobile, you need to turn off the lamp or move the bedside table away).
I was surprised that there are no bathrobes in the rooms, even in the suite... We are used to having them everywhere.
If you turn to the staff with a question: for example, does this elevator work? - Complete disregard. You have to ask a question three times to get noticed.
In general: the staff can be a little more attentive to vacationers, because thanks to us they have a job and a salary, respectively.
In general, the impression of the stay is positive.
Now food!!!
Dear owners! Gorgeous restaurant building, but service!!! ! The waiters do not hear, if they approached, then with such a look - Shaw is necessary?... Train the staff in the ethics of behavior and service!
Now about the order. We had a banquet (dinner) in the evening, the next day breakfast and lunch.
The banquet is chic - everything corresponds, fresh, perfectly served. The only hot one could be half an hour earlier, because. already many could not even try, because they were full.
Breakfast - they made syrniki instead of casseroles... but semolina is never added to syrniki. Generally ok.
Dinner!!!!
Yes, after it we are already leaving, but this does not mean that you can serve yesterday's Olivier left after the wedding.
Rice with vegetables should not be a mess mixed with undercooked, but of the same consistency. And do not pile it on 400 g on a plate.
They gave another fish, but there are no complaints about the fish. The quality is normal.
Borscht. . . we also didn't know that in Ukraine you can cook borscht so unsuccessfully, it seems to be a national dish.
Uzvar was good.
In terms of nutrition, a lasting impression of all group members: the banquet and breakfast-lunch were prepared by ABSOLUTELY DIFFERENT PEOPLE. Banquet professionals, and breakfast-lunch - interns or gave us everything that was either us or thrown away.
When preparing for the trip, many questions arose . . , it is very strange that the administrator and manager could not pick up the phone for several hours and then not call back . . the invoice for payment also had to wait several days. These are small things, but surprising nonetheless.
Very beautiful territory of the base, decorated with soul.
We stayed at the Fortezza Hotel. Placed ok. True, all soap accessories were missing in my room. But after contacting the reception, the maid brought everything.
In some rooms, sockets fell out or there were few of them (to charge the mobile, you need to turn off the lamp or move the bedside table away).
I was surprised that there are no bathrobes in the rooms, even in the suite... We are used to having them everywhere.
If you turn to the staff with a question: for example, does this elevator work? - Complete disregard. You have to ask a question three times to get noticed.
In general: the staff can be a little more attentive to vacationers, because thanks to us they have a job and a salary, respectively.
In general, the impression of the stay is positive.
Now food!!!
Dear owners! Gorgeous restaurant building, but service!!! ! The waiters do not hear, if they approached, then with such a look - Shaw is necessary?... Train the staff in the ethics of behavior and service!
Now about the order. We had a banquet (dinner) in the evening, the next day breakfast and lunch.
The banquet is chic - everything corresponds, fresh, perfectly served. The only hot one could be half an hour earlier, because. already many could not even try, because they were full.
Breakfast - they made syrniki instead of casseroles... but semolina is never added to syrniki. Generally ok.
Dinner!!!!
Yes, after it we are already leaving, but this does not mean that you can serve yesterday's Olivier left after the wedding.
Rice with vegetables should not be a mess mixed with undercooked, but of the same consistency. And do not pile it on 400 g on a plate.
They gave another fish, but there are no complaints about the fish. The quality is normal.
Borscht. . . we also didn't know that in Ukraine you can cook borscht so unsuccessfully, it seems to be a national dish.
Uzvar was good.
In terms of nutrition, a lasting impression of all group members: the banquet and breakfast-lunch were prepared by ABSOLUTELY DIFFERENT PEOPLE. Banquet professionals, and breakfast-lunch - interns or gave us everything that was either us or thrown away.
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• 9
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Damp, dirty, no towels, there were some two sheets with a fungus! Cockroaches! I don’t even want to remember... I don’t recommend it in any case. Just ruin your vacation! I do not want to repeat myself, because there are already so many reviews about this complex. Everything is true, I support people 100%.
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Damp, dirty, no towels, there were some two sheets with a fungus! Cockroaches! I don’t even want to remember... I don’t recommend it in any case. Just ruin your vacation! I do not want to repeat myself, because there are already so many reviews about this complex. Everything is true, I support people 100%.
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• 9
Just awful! We were two families, rented two "cottages". Such dirt is everywhere, one single towel for two, the bed must have been from previous tenants, it was all stained and stank. A lot of broken and very very dirty. Restaurant........ after 30 minutes of waiting and no one came, I went to the bar, and there two bartenders sit with mobile phones in their hands and write sms.
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Just awful! We were two families, rented two "cottages".
Such dirt is everywhere, one single towel for two, the bed must have been from previous tenants, it was all stained and stank.
A lot of broken and very very dirty.
Restaurant........ after 30 minutes of waiting and no one came, I went to the bar, and there two bartenders sit with mobile phones in their hands and write sms. They said that it was not their job to take the order and wipe the table.
Is there no owner there, no manager?
They are all exactly with what opinion do we customers eat home?
My husband and I were there for the first and last time.
Such dirt is everywhere, one single towel for two, the bed must have been from previous tenants, it was all stained and stank.
A lot of broken and very very dirty.
Restaurant........ after 30 minutes of waiting and no one came, I went to the bar, and there two bartenders sit with mobile phones in their hands and write sms. They said that it was not their job to take the order and wipe the table.
Is there no owner there, no manager?
They are all exactly with what opinion do we customers eat home?
My husband and I were there for the first and last time.
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• 21
Very disappointed. Every year it gets worse. We rented a two-story house. In a word, horror. There is a terrible smell in the bathroom. The faucet is old, it's disgusting to touch, the doors are broken, the lock doesn't work, some kind of hook like in a public toilet. I'm just in shock, how can such beauty and everything run like that.
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Very disappointed. Every year it gets worse. We rented a two-story house. In a word, horror. There is a terrible smell in the bathroom. The faucet is old, it's disgusting to touch, the doors are broken, the lock doesn't work, some kind of hook like in a public toilet. I'm just in shock, how can such beauty and everything run like that. We were with a 10 month old baby who is crawling. So it's generally a nightmare, the carpets are very dirty. I had to take a towel to wet and wipe everything, everything was very dusty. We often traveled from Moldova before, but now we will definitely not go again. Already better in Migovo. I am very sorry that I did not take a picture.
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• 14
• traveled 7 years ago
My husband and I planned a vacation in advance, and chose the sunny valley, since he was here 5 6 years ago and he liked it. The huge, beautiful area is probably one plus of this place. It has its own ski slope and snow machines, but since the temperature did not allow, all this did not work, there is also a mini zoo on the territory, 2 large pens with wild boars, a restaurant, a bathhouse (sauna) and an entertainment center with billiards and bowling.
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My husband and I planned a vacation in advance, and chose the sunny valley, since he was here 5 6 years ago and he liked it. The huge, beautiful area is probably one plus of this place. It has its own ski slope and snow machines, but since the temperature did not allow, all this did not work, there is also a mini zoo on the territory, 2 large pens with wild boars, a restaurant, a bathhouse (sauna) and an entertainment center with billiards and bowling. It seems that the whole description sounds beautiful, but in reality everything turned out to be very bad, in 6 days we managed to visit everywhere 2, or even 3-4 times, even went to Chernivtsi once (we would still go but a taxi there and back at least 300 UAH). Sauna with cockroaches and food stuck between the boards of the table, the leaves are dirty in the pool (which is indoors), the price for such a sauna is 300 UAH per hour. You can get coffee in the room at the bar, which for some reason does not always work, and not in a cup, but in a paper cup, you can only drink in a cup in the lobby. Rooms are cleaned daily at will, but either the garbage is not thrown out, or something else. The restaurant is generally a separate issue, the first time they ordered a bottle of sheridans 0.5 for 600 UAH, in the check it turned out that it was 0.7 for 840 (which is not on the menu), they can bring potatoes immediately and separately ordered sauce to it in half an hour, they somehow brought cream soup diluted (very liquid) really changed, cockroaches run around in the hall, balls of fried ice cream either in the form of cutlets or in the form of a mountain (apparently the cook does not make even ones), remind that you need to bring a napkin, spoon, fork all the time. Mini zoo, 2 dogs (husky and some other io) sitting in a 2 by 2 cage and not being let out, in leaky scary booths, a puppy in a crap pen, urine and cardboard on the floor, and concrete, a puppy that looks like a month 4, a camel and a donkey in thorns from head to toe, in one of the pens the head of a wild boar (which apparently was fed to lions) by the way, they are well-groomed, but the story is that she gave birth at 2 years old (by the standards of lions, this is too early) and the kids did not survive and after gave birth again and the lion killed the baby, very alarming. Also, this puppy, who is apparently lucky in the paddock, his brothers and sisters did not survive, too, due to unclear circumstances. Now I’ll turn to the administration of this complex, we approached them many times and asked what we could do, or when the group would gather in Bukovel or on an excursion, as a result, we were fed breakfast, they say there weren’t enough people for the trip. In return, we were offered to go for a walk in Chernivtsi, in fact we were already there, but if I so wanted to walk constantly in Chernivtsi, I would not have stopped at your place...
In general, if you want to spend money for nothing, come here... .
In general, if you want to spend money for nothing, come here... .
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• 15
Today we dined at your restaurant in Sunny Valley, the service and the work of the waiter are terrible, the administrator was not called, the dishes were served cold, not tasty, not fresh !! ! I will complain to the owner... just horror there are no words
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Today we dined at your restaurant in Sunny Valley, the service and the work of the waiter are terrible, the administrator was not called, the dishes were served cold, not tasty, not fresh !! ! I will complain to the owner... just horror there are no words
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• 29
The room was not cleaned, the staff was rude.
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The room was not cleaned, the staff was rude.
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• 15
• traveled 8 years ago
The territory of the complex is very well located - not far from the city, but the air is very clean. Reading the reviews before arrival and knowing about the shortcomings, we ordered a suite - this way we managed to avoid many problems with the service. Even the suite does not have a telephone, no internet, no bathrobes, but a huge bed, a sofa bed, two more sofas, tea tables, a table and chairs on the balcony.
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The territory of the complex is very well located - not far from the city, but the air is very clean.
Reading the reviews before arrival and knowing about the shortcomings, we ordered a suite - this way we managed to avoid many problems with the service.
Even the suite does not have a telephone, no internet, no bathrobes, but a huge bed, a sofa bed, two more sofas, tea tables, a table and chairs on the balcony. Upon arrival we were given an electric kettle and tea, coffee, sugar.
The socket under the ceiling, which you can't even reach, laughed. On the opposite wall there was an air conditioner - there was no place to insert the cord plug (there was no socket nearby), they took an extension cord and a remote control at the reception.
The TV in the room is huge, but the picture is bad - he repaired the cable to the antenna himself. The floor in the suite is laminate, nothing is covered.
The key to the room - a card with a chip - broke in two in the castle, had to pay a fine for damage to hotel property (100 g) and make a duplicate.
The duplicate, by the way, was also over-chipped (this is what we saw), and for this they demanded a fine again when leaving; )
For suites - pool for free! We went for three days. Heated water, clean and transparent to the bottom, constantly filtered, there is a children's section and massage area (though rarely included).
The smell of antiseptics in the pool (not chlorine! ) I consider an advantage. There are many sunbeds by the pools (three pools: large and two smaller). Sunbeds with umbrellas. In some places, the mosaic tile really flies away, but with such a load it is not surprising.
Now about the restaurant:
very beautiful area, hut, sauna, banquet halls, beautiful terraces over the lake - all here under one roof. We enjoyed our lunches on the terrace above the lake. Very nice. We tried Romanian and Moldavian national cuisine. However, not everything was. I recommend ordering a table and food from the menu in advance - otherwise it will be long. (I'll try to throw the hut menu in the applications). I recommend liver - meat in the oven.
I really liked the entertainment complex - bowling and billiards (even gave a few lessons).
In principle, not bad for three stars, but I recommend for 2-3 days.
Reading the reviews before arrival and knowing about the shortcomings, we ordered a suite - this way we managed to avoid many problems with the service.
Even the suite does not have a telephone, no internet, no bathrobes, but a huge bed, a sofa bed, two more sofas, tea tables, a table and chairs on the balcony. Upon arrival we were given an electric kettle and tea, coffee, sugar.
The socket under the ceiling, which you can't even reach, laughed. On the opposite wall there was an air conditioner - there was no place to insert the cord plug (there was no socket nearby), they took an extension cord and a remote control at the reception.
The TV in the room is huge, but the picture is bad - he repaired the cable to the antenna himself. The floor in the suite is laminate, nothing is covered.
The key to the room - a card with a chip - broke in two in the castle, had to pay a fine for damage to hotel property (100 g) and make a duplicate.
The duplicate, by the way, was also over-chipped (this is what we saw), and for this they demanded a fine again when leaving; )
For suites - pool for free! We went for three days. Heated water, clean and transparent to the bottom, constantly filtered, there is a children's section and massage area (though rarely included).
The smell of antiseptics in the pool (not chlorine! ) I consider an advantage. There are many sunbeds by the pools (three pools: large and two smaller). Sunbeds with umbrellas. In some places, the mosaic tile really flies away, but with such a load it is not surprising.
Now about the restaurant:
very beautiful area, hut, sauna, banquet halls, beautiful terraces over the lake - all here under one roof. We enjoyed our lunches on the terrace above the lake. Very nice. We tried Romanian and Moldavian national cuisine. However, not everything was. I recommend ordering a table and food from the menu in advance - otherwise it will be long. (I'll try to throw the hut menu in the applications). I recommend liver - meat in the oven.
I really liked the entertainment complex - bowling and billiards (even gave a few lessons).
In principle, not bad for three stars, but I recommend for 2-3 days.
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• 16
• traveled 8 years ago
It becomes sad after such trips that in their native Ukraine they do not know / do not want to encourage tourism. Sunny Valley. . . 3 Kyivans decided to have a rest here: me, the godmother and the goddaughter of 14 years. Pleasant impressions of the favorable location (near Chernivtsi), charming nature are overshadowed by the "miracles" of the service that prevails here .
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It becomes sad after such trips that in their native Ukraine they do not know / do not want to encourage tourism.
Sunny Valley. . . 3 Kyivans decided to have a rest here: me, the godmother and the goddaughter of 14 years. Pleasant impressions of the favorable location (near Chernivtsi), charming nature are overshadowed by the "miracles" of the service that prevails here ....someone will see and consider:
1. Immediately upon check-in, it became clear that you need to pay another 150 hryvnia per room (for the third person, because free - children under 5 years). Although when booking a room clearly said. How many of us will be and indicated the age of the child 14 years. After a few minutes of clarification by phone - the price we left the same as when booking - a cottage 650 UAH. 1st floor. As for the room - neat, clean, 1 towel is provided, although usually 2-3 are given in the room and to be on the floor in the bathroom.
The shower cabin - it was necessary to close, with effort, as well as - the door to the balcony - after a few attempts still understood the tactics, lower the handle, pull hard on yourself and then close, otherwise - well, no way. Reception phone - not working, but is there one?
On the positive side: the area is very green, near the restaurant - a lot of small trees, a variety of shrubs and they are well maintained, there are 2 ponds. Our cottage was in a forest area, a squirrel of an amazing almost black color came running every morning, a hedgehog barked in the evening? For the first 2 days I felt dizzy from the unusually ozone-rich air, then got used to it.
2. A full children's institution (there is a sports complex and we had a lot of children from the summer karate camp), the medical center is open only on weekends and holidays (!!! ) And as I understand it - it is difficult to call a medical center, of course a first aid kit.
On the first day (and it turned out to be a day off on August 24) - a little girl, coming down the slide in the pool, injured her leg (the tile peels off in the pool and the child probably fell on a piece of tile). . there were many tears, screams and the whole leg was covered in blood. The doctor from the medical center bandaged his leg. So I thought - and if something like this happens on a "non-working day of the medical center"… of course they have a first aid kit, but I do not know if workers can apply the same tourniquet, stop bleeding properly… I hope that karate children were their doctors….
3. The pool costs UAH 100. / day, towels - 15 UAH. , they must be issued when buying a season ticket to the pool. As it turned out - there are no towels, why - could not explain. From numbers to take towels it is forbidden to take in the pool, on our question how to solve a question - shrugged shoulders.
However, in the end, we became the happy owners of two towels, as we were "kindly" handed a "hostess" of a number of towels ....UAH somehow there was no desire. As for the pond, the reception said that the pond was free, but the next day they took money from us, saying that "the owner is one, but different bosses and we do not belong to the Valley. " A day later it turned out that you need to pay for sunbeds and canopy (information about this was provided, however, because there was no information about paid beach - we thought we were paying for sunbeds and canopy. As it turned out - the area with sunbeds and canopy is rented, there chief and therefore a fee separately for the beach and separate sunbeds.
But the payment is worth it - the area is well-groomed, tidy, tidy.
The pond smells like a pond, living water, herons were observed there, even white ones flew in, ducks and waterfowl are there. If there are more people, there is entertainment for children: diving on buns. At our request, the tenant of the deckchairs kindly bought us plums and apples in Chernivtsi.
In winter, as for me, there are not bad descents for beginners, the slides are not steep, but quite long. They are actively preparing for the winter season: they make a descent for buns (the ground is covered with an excavator), a lift for buns up, tunnels have been built under which skiers will pass and do not cross the bun track and do not have to walk across the bridge to the lift
4. Guys-waiters in the restaurant for some reason do not know the menu for breakfast, confuse the order ....
Omelets here in the morning have the ability to "end" (despite the fact that there were those who wanted to have breakfast once, twice and after ... ) - in the words of the waiter "everything went to feed the children. " . . Apparently they "accidentally" forget to warn about the weight of the dish - seeing that I ordered stewed carp ONE, no one purred, but I was gladly given a "half-boar" weighing 700 grams. . . It is delicious, I had enough for the next day, you could just warn. . . Next - bacon is cut into omelets "very finely" (in fact - it was simply not there, but according to the waiter, who "asked in the kitchen" - it's just very finely chopped… As a result - the last day of arrival for breakfast spent more than 1.5 hours - because at first instead of an omelet they cooked an egg, and then they found out "was there bacon" ...The waitress girls - no questions, for some reason they had problems with the boys.
Our "good fairy" was the administrator Natalia Viktorivna (if I'm not mistaken) - all issues are easy to solve with her, but, people, it's not normal! ! ! ! ! The menu does not indicate all the dishes, how you can order - respectively, it is not clear what you can eat - according to the waiter or from the menu or "complex" (breakfast 100 UAH. , Obd 200 UAH. . Nothing so complex). Then they found out that you can take SEPARATELY just cheesecakes or just an omelet / egg… Prices - at the level of Kiev - the famous omelet "with bacon" - 42 UAH. , borsch 40 hryvnias. , mushroom cream soup - UAH 88.
Absolute lack of fruit - people, this is the season of apples, plums, grapes… 5 days of "fruit hunger" and the dream of apple, cream, grapes, pear…. WHY don't you have all this or why don't you agree that people should pick it up and buy it FOR MONEY ??? ? ?
On the positive side: they took skewers in the restaurant without any problems to fry kebabs (deposit UAH 200 for skewers and utensils, then return).
We also had a great roast on the grill, which we took with us (it costs 100 hryvnias). Delicious borsch with donuts. Pleasant bartender-barista and very pleasant previously mentioned restaurant administrator Natalia Viktorivna.
4. Terrible smell in the stable, bad attitude to two wonderful dogs… Of course, "Chanel" in the stable can not smell, but people - the eyes just eat the stinky smell of acetone… I'm not spoiled kiyanochka, all school holidays spent in the village with my grandmother and grandparents who kept a cow with a calf and I took care of the barn and animals… There should be no such thing in the room where LIVING creatures live. Dogs… A separate pain of mine. . . Gorgeous Laechka (boy) and most likely Bukovinian shepherd (girl) constantly live in cages. . .
The claws on the paws are simply long, if the dogs were walking, they would grind their claws on the stone, the ground, but the dogs are constantly sitting in this "chamber"… Although in my opinion - the area allows you to arrange more decent living conditions for dogs. For the first time we saw such a picture - dogs in cages, heat, empty water bowls… Dogs are gentle, immediately responded to our voices, laechka gave a paw and "talked" to us. They were stroked through the cage. They tried to find a caretaker (the dogs live near the stable) - no one… Here a bucket and a tap with water came to my eyes and it was decided to collect water to try to pour at least through the cage into bowls. When I opened the water, the dogs began to howl terribly.
And here - it turned out (sorry, but I have no other word) - what are you doing here, I've been working here for 10 years, it's your business to watch, I'll open the cage, they'll bite you and then you'll complain… These were the remarks at our request to drink dogs. The man is just purple… We were also purple about him and with grief we and the goddaughter and I managed to pour water for the dogs. The poor man drank water long and hard. The "overseer" looked, turned around, and walked away. The next day it was clear that no one changed our water… the same water was added. New water was poured somewhere, probably on the third day. The sad eyes of the bitch remained in my phone and in my memory. We fell in love with the dogs and visited them with the goddaughter every day, they got used to it and greeted us, waving their tails.
Who will be resting here - please look at the dogs, do they have water… They bark at first and it seems that they are evil, but speak gently to them - you will see how everything will change ! ! !!
5. Lack of any opportunity to obtain consumer goods (the same means of feminine hygiene). This is nowhere to be found… When asked at the reception if one of the employees can buy and bring - we were told that the change starts early (shops are closed) and ends late (shops are closed). Somehow… The idea to get this "treasure" by renting a bicycle failed - the rental of big ones also works only on weekends / holidays… and call a taxi and pay 200 hryvnias to get to the shop which I am not very far on the road - somehow managed « .
We went to the big rental on Saturday at 10:50 - empty, called the number on the banner and heard "this number is not serviced" and left no bet, did not wait for 11:00, when it seems like the start of the rental….
6. There is a zoo on the territory, I certainly do not like them, but here the situation is more or less. Although the lion and the lioness are sorry - in my opinion, they have not enough space, although there is a place to disperse (for example, wild boars are just lined up). Lions are well-groomed, not thin, so feed them well. There are 2 roe deer, 2 ostriches, otters or muskrats (very funny, two of them were arguing - one was sitting in a hut and did not let the other who wanted to go there (I called it "drunk man came home"? ). Funny sounds, I've never heard otters quarrel, there are goats, rabbits, a couple of geese, it's very unusual to hear a lion's roar at dinner, like on a safari… And one day it was heard near the lifts on the way back from the pond.
A good place, but such an organization and service, discourages the desire to return there again and advise him to relax. For 2-3 days - yes, for longer - unfortunately….
Sunny Valley. . . 3 Kyivans decided to have a rest here: me, the godmother and the goddaughter of 14 years. Pleasant impressions of the favorable location (near Chernivtsi), charming nature are overshadowed by the "miracles" of the service that prevails here ....someone will see and consider:
1. Immediately upon check-in, it became clear that you need to pay another 150 hryvnia per room (for the third person, because free - children under 5 years). Although when booking a room clearly said. How many of us will be and indicated the age of the child 14 years. After a few minutes of clarification by phone - the price we left the same as when booking - a cottage 650 UAH. 1st floor. As for the room - neat, clean, 1 towel is provided, although usually 2-3 are given in the room and to be on the floor in the bathroom.
The shower cabin - it was necessary to close, with effort, as well as - the door to the balcony - after a few attempts still understood the tactics, lower the handle, pull hard on yourself and then close, otherwise - well, no way. Reception phone - not working, but is there one?
On the positive side: the area is very green, near the restaurant - a lot of small trees, a variety of shrubs and they are well maintained, there are 2 ponds. Our cottage was in a forest area, a squirrel of an amazing almost black color came running every morning, a hedgehog barked in the evening? For the first 2 days I felt dizzy from the unusually ozone-rich air, then got used to it.
2. A full children's institution (there is a sports complex and we had a lot of children from the summer karate camp), the medical center is open only on weekends and holidays (!!! ) And as I understand it - it is difficult to call a medical center, of course a first aid kit.
On the first day (and it turned out to be a day off on August 24) - a little girl, coming down the slide in the pool, injured her leg (the tile peels off in the pool and the child probably fell on a piece of tile). . there were many tears, screams and the whole leg was covered in blood. The doctor from the medical center bandaged his leg. So I thought - and if something like this happens on a "non-working day of the medical center"… of course they have a first aid kit, but I do not know if workers can apply the same tourniquet, stop bleeding properly… I hope that karate children were their doctors….
3. The pool costs UAH 100. / day, towels - 15 UAH. , they must be issued when buying a season ticket to the pool. As it turned out - there are no towels, why - could not explain. From numbers to take towels it is forbidden to take in the pool, on our question how to solve a question - shrugged shoulders.
However, in the end, we became the happy owners of two towels, as we were "kindly" handed a "hostess" of a number of towels ....UAH somehow there was no desire. As for the pond, the reception said that the pond was free, but the next day they took money from us, saying that "the owner is one, but different bosses and we do not belong to the Valley. " A day later it turned out that you need to pay for sunbeds and canopy (information about this was provided, however, because there was no information about paid beach - we thought we were paying for sunbeds and canopy. As it turned out - the area with sunbeds and canopy is rented, there chief and therefore a fee separately for the beach and separate sunbeds.
But the payment is worth it - the area is well-groomed, tidy, tidy.
The pond smells like a pond, living water, herons were observed there, even white ones flew in, ducks and waterfowl are there. If there are more people, there is entertainment for children: diving on buns. At our request, the tenant of the deckchairs kindly bought us plums and apples in Chernivtsi.
In winter, as for me, there are not bad descents for beginners, the slides are not steep, but quite long. They are actively preparing for the winter season: they make a descent for buns (the ground is covered with an excavator), a lift for buns up, tunnels have been built under which skiers will pass and do not cross the bun track and do not have to walk across the bridge to the lift
4. Guys-waiters in the restaurant for some reason do not know the menu for breakfast, confuse the order ....
Omelets here in the morning have the ability to "end" (despite the fact that there were those who wanted to have breakfast once, twice and after ... ) - in the words of the waiter "everything went to feed the children. " . . Apparently they "accidentally" forget to warn about the weight of the dish - seeing that I ordered stewed carp ONE, no one purred, but I was gladly given a "half-boar" weighing 700 grams. . . It is delicious, I had enough for the next day, you could just warn. . . Next - bacon is cut into omelets "very finely" (in fact - it was simply not there, but according to the waiter, who "asked in the kitchen" - it's just very finely chopped… As a result - the last day of arrival for breakfast spent more than 1.5 hours - because at first instead of an omelet they cooked an egg, and then they found out "was there bacon" ...The waitress girls - no questions, for some reason they had problems with the boys.
Our "good fairy" was the administrator Natalia Viktorivna (if I'm not mistaken) - all issues are easy to solve with her, but, people, it's not normal! ! ! ! ! The menu does not indicate all the dishes, how you can order - respectively, it is not clear what you can eat - according to the waiter or from the menu or "complex" (breakfast 100 UAH. , Obd 200 UAH. . Nothing so complex). Then they found out that you can take SEPARATELY just cheesecakes or just an omelet / egg… Prices - at the level of Kiev - the famous omelet "with bacon" - 42 UAH. , borsch 40 hryvnias. , mushroom cream soup - UAH 88.
Absolute lack of fruit - people, this is the season of apples, plums, grapes… 5 days of "fruit hunger" and the dream of apple, cream, grapes, pear…. WHY don't you have all this or why don't you agree that people should pick it up and buy it FOR MONEY ??? ? ?
On the positive side: they took skewers in the restaurant without any problems to fry kebabs (deposit UAH 200 for skewers and utensils, then return).
We also had a great roast on the grill, which we took with us (it costs 100 hryvnias). Delicious borsch with donuts. Pleasant bartender-barista and very pleasant previously mentioned restaurant administrator Natalia Viktorivna.
4. Terrible smell in the stable, bad attitude to two wonderful dogs… Of course, "Chanel" in the stable can not smell, but people - the eyes just eat the stinky smell of acetone… I'm not spoiled kiyanochka, all school holidays spent in the village with my grandmother and grandparents who kept a cow with a calf and I took care of the barn and animals… There should be no such thing in the room where LIVING creatures live. Dogs… A separate pain of mine. . . Gorgeous Laechka (boy) and most likely Bukovinian shepherd (girl) constantly live in cages. . .
The claws on the paws are simply long, if the dogs were walking, they would grind their claws on the stone, the ground, but the dogs are constantly sitting in this "chamber"… Although in my opinion - the area allows you to arrange more decent living conditions for dogs. For the first time we saw such a picture - dogs in cages, heat, empty water bowls… Dogs are gentle, immediately responded to our voices, laechka gave a paw and "talked" to us. They were stroked through the cage. They tried to find a caretaker (the dogs live near the stable) - no one… Here a bucket and a tap with water came to my eyes and it was decided to collect water to try to pour at least through the cage into bowls. When I opened the water, the dogs began to howl terribly.
And here - it turned out (sorry, but I have no other word) - what are you doing here, I've been working here for 10 years, it's your business to watch, I'll open the cage, they'll bite you and then you'll complain… These were the remarks at our request to drink dogs. The man is just purple… We were also purple about him and with grief we and the goddaughter and I managed to pour water for the dogs. The poor man drank water long and hard. The "overseer" looked, turned around, and walked away. The next day it was clear that no one changed our water… the same water was added. New water was poured somewhere, probably on the third day. The sad eyes of the bitch remained in my phone and in my memory. We fell in love with the dogs and visited them with the goddaughter every day, they got used to it and greeted us, waving their tails.
Who will be resting here - please look at the dogs, do they have water… They bark at first and it seems that they are evil, but speak gently to them - you will see how everything will change ! ! !!
5. Lack of any opportunity to obtain consumer goods (the same means of feminine hygiene). This is nowhere to be found… When asked at the reception if one of the employees can buy and bring - we were told that the change starts early (shops are closed) and ends late (shops are closed). Somehow… The idea to get this "treasure" by renting a bicycle failed - the rental of big ones also works only on weekends / holidays… and call a taxi and pay 200 hryvnias to get to the shop which I am not very far on the road - somehow managed « .
We went to the big rental on Saturday at 10:50 - empty, called the number on the banner and heard "this number is not serviced" and left no bet, did not wait for 11:00, when it seems like the start of the rental….
6. There is a zoo on the territory, I certainly do not like them, but here the situation is more or less. Although the lion and the lioness are sorry - in my opinion, they have not enough space, although there is a place to disperse (for example, wild boars are just lined up). Lions are well-groomed, not thin, so feed them well. There are 2 roe deer, 2 ostriches, otters or muskrats (very funny, two of them were arguing - one was sitting in a hut and did not let the other who wanted to go there (I called it "drunk man came home"? ). Funny sounds, I've never heard otters quarrel, there are goats, rabbits, a couple of geese, it's very unusual to hear a lion's roar at dinner, like on a safari… And one day it was heard near the lifts on the way back from the pond.
A good place, but such an organization and service, discourages the desire to return there again and advise him to relax. For 2-3 days - yes, for longer - unfortunately….
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We stayed at this hotel twice on the way to Skhidnitsa, the main building is still nothing - the rooms are clean, the bathrooms are good, but when we stay in the cottages....it's a quiet horror! To take that kind of money for this squalor is too much, there was no warm water , and we were with a one-year-old child, it’s very dirty, you live like in a dungeon.
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We stayed at this hotel twice on the way to Skhidnitsa, the main building is still nothing - the rooms are clean, the bathrooms are good, but when we stay in the cottages....it's a quiet horror! To take that kind of money for this squalor is too much, there was no warm water , and we were with a one-year-old child, it’s very dirty, you live like in a dungeon... when they started to collect things in the morning, the lights were turned off altogether, they wanted to call the reception, but unfortunately in this chic hotel the wire was torn off the phone....after a stop in this cottage, the only desire was to wash well....since such dirt has not been seen anywhere for a long time....
Then I want to tell separately about the restaurant....every time when ordering the same dish, they brought different ones : )))) in the literal sense... it seems that there is no clear recipe and portions at all... what was available they made a salad out of that, so it was always different! in the morning they wanted to have breakfast with the baby on the street in the gazebo near the restaurant, but they didn’t let us....two women began to urgently wash the floor there and there was so much bleach that it was even sitting on the street impossible....they, as if nothing had happened, with their mops almost drove over our legs !!! ! but the main indignation caused something else... next to us, vacationers ordered borscht and when it was served to them, they found hair in it and shells from seeds... it's just a nightmare, we just lost all appetite, we quickly left there... therefore, our review is extremely negative, although with proper management it would be possible to organize and recruit more qualified staff, since the place is very beautiful and the idea about the park, zoo, lake for wonderful!! !
Then I want to tell separately about the restaurant....every time when ordering the same dish, they brought different ones : )))) in the literal sense... it seems that there is no clear recipe and portions at all... what was available they made a salad out of that, so it was always different! in the morning they wanted to have breakfast with the baby on the street in the gazebo near the restaurant, but they didn’t let us....two women began to urgently wash the floor there and there was so much bleach that it was even sitting on the street impossible....they, as if nothing had happened, with their mops almost drove over our legs !!! ! but the main indignation caused something else... next to us, vacationers ordered borscht and when it was served to them, they found hair in it and shells from seeds... it's just a nightmare, we just lost all appetite, we quickly left there... therefore, our review is extremely negative, although with proper management it would be possible to organize and recruit more qualified staff, since the place is very beautiful and the idea about the park, zoo, lake for wonderful!! !
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