Feniks-Iug 2*– Reviews

30
Rating 3.610
based on
30 reviews
№24 in the hotel rating Sudak
3.9 Rooms
3.7 Service
3.7 Cleanliness
3.7 Food
4.7 Amenities
Located in a three-hundred-meter coastal zone near the central embankment of Sudak, at the entrance to the Sudak Rest House. Nearby are st. Spendiarov, Cypress alley, Genoese fortress and the central beach of Sudak.More →
аватар olya-2
 •  traveled 4 years ago
Rating 1.0
It is a pity that it is not possible to leave a review with photos and videos of the rooms, which in the Phoenix Guest House are actually on those sites that offer it. Because no one is responsible for your spoiled vacation (((And the conditions in this guest house or mini-hotel are terrible. Absolutely not worth the money they ask for. … More ▾ It is a pity that it is not possible to leave a review with photos and videos of the rooms, which in the Phoenix Guest House are actually on those sites that offer it. Because no one is responsible for your spoiled vacation (((And the conditions in this guest house or mini-hotel are terrible. Absolutely not worth the money they ask for. The prefix "dis" shamelessly hides in the name of the "comfort" room, because like if you watch a video or a photo, you will understand that this is his real name.
It is impossible to talk about any service there, since the rooms are not cleaned either before check-in or during the stay, bed linen is not changed, and if it does, then it is as dirty and hairy as it was. Good thing I took my towel with me! The water in the shower in the "discomfort" room is hot, warm and cold is missing. Rust in sink and toilet. The wallpaper is peeling off the walls. Sand on the floor and beds.
The toilet is shared on the 3rd floor, and the sinks and showers are on the first floor, at the entrance to the courtyard. In the showers that are in the yard, blockages periodically occur, everything floats around you while you wash, shower holders and shelves for accessories are not all in good order. In the yard, the garbage is not removed for a long time, so the smell of slops reaches the very top corners of this "birdhouse", as my neighbor called it. For those who have problems with their legs, the path is generally closed there, since young people climb those steps from the third to the first and back.
I can add one more touch to all of the above - every Sunday the owner of this "Vietnamese hostel" thumps along with the so-called administration, so he can meet you in the same way as me, in an insane way, respectively, prices and all other questions that arise for you are resolved, as soon as possible in this state or not solved at all. So draw your own conclusions and choose wisely.
I hope my review will help at least someone not to spoil their vacation, as it happened to me.
Это типа свежее бельё с чужими волосами. Это типа свежее бельё с чужими волосами. Номер Номер Номер Номер Номер Номер
аватар 33131331
 •  traveled 7 years ago
Rating 1.0
it was a spontaneous idea to go to pike perch, so they did everything quickly and didn’t have much time to choose, they offered a phoenix, well, a phoenix, so we thought the phoenix, but when we arrived there, horror awaited us, a lot of living creatures in the rooms, fleas, dirt... in general, the conditions there is a rare garbage dump, not that I would not advise you to settle there, but I even advise you to bypass everything that can be connected with them. … More ▾ it was a spontaneous idea to go to pike perch, so they did everything quickly and didn’t have much time to choose, they offered a phoenix, well, a phoenix, so we thought the phoenix, but when we arrived there, horror awaited us, a lot of living creatures in the rooms, fleas, dirt... in general, the conditions there is a rare garbage dump, not that I would not advise you to settle there, but I even advise you to bypass everything that can be connected with them.
аватар bor-julija
 •  traveled 8 years ago
Good afternoon! Rested in Sudak in 2016, guest house Phoenix. The comfort room was paid, unfortunately there is no photo. A room with torn wallpaper, an old greasy sofa and the same bedding and bedspread. Air conditioning from the times of the USSR, though it cools, but it buzzes like a fighter. Dampness in the room, apparently all the same there were either bedbugs or fleas. … More ▾ Good afternoon! Rested in Sudak in 2016, guest house Phoenix. The comfort room was paid, unfortunately there is no photo. A room with torn wallpaper, an old greasy sofa and the same bedding and bedspread. Air conditioning from the times of the USSR, though it cools, but it buzzes like a fighter. Dampness in the room, apparently all the same there were either bedbugs or fleas. The owners are terrible. They constantly tried to sell either self-made cognac, or some kind of excursions, or fry a barbecue. No impressions....ruined vacation... .
аватар inna221089
 •  traveled 8 years ago
Rating 1.0
Rested this year with friends in Sudak, took a ticket for 10 days to the hotel "Phoenix" on the street. Border guards, d. 12/1, upon arrival in Sudak, they tried to settle us on the street. Melinikov, as was said, this is the second building of the hotel, moreover, under construction, located on the very outskirts of the city, in the prom. … More ▾ Rested this year with friends in Sudak, took a ticket for 10 days to the hotel "Phoenix" on the street. Border guards, d. 12/1, upon arrival in Sudak, they tried to settle us on the street. Melinikov, as was said, this is the second building of the hotel, moreover, under construction, located on the very outskirts of the city, in the prom. zone, they promised the close location of the sea, which was not even visible on the horizon. We refused to settle there, to which we were told that on the street. Pipes flowed from the border guards, and they didn’t show any evidence and they refused to look at the rooms we booked in a rather rude manner, they returned the money with a scandal, and with their own money + which they returned, we had to look for housing ourselves !! ! A day of rest was lost and the vacation was completely ruined! And after all, we were offered to settle in the so-called "guest house" "Cozy", where there are not houses, but shacks with falling off wallpaper and baseboards, old dusty, UNOPENING windows and cobwebs hanging in all corners! ! ! Moreover, when refusing to live in this place, they were rude. They said that the sea, the beach, the embankment, etc. are nearby. The only lie was not the presence of a nearby Genoese fortress, at the foot of which this so-called "guest house" "Cosy" was located on the street. Seaside. In general, as a parting word to the next vacationers, in no case do not mess with "Phoenix" and "Cozy", the owners are rude and rude, for whom the main thing is to steal money from vacationers and it doesn't matter whether what they promised corresponds to reality. In addition, I want to say about the arrival and departure, organized by "Phoenix" - NO ORGANIZATION, instead of a broken bus that was supposed to take us back, they barely provided several minibuses, the expectation of which was for four hours on bags, as a result, we were late for the crossing , which, like the arrival and departure, is organized by "Phoenix", which also calls itself the "TurKom" company. As a result, we ourselves had to cross and look for our bus, although "TurKom" had to deal with all this. Complete indignation from the rest, but in general, Sudak is a good city, in which it is quite possible to have a great rest. Hotch at the moment I do not advise you to rest in the Crimea, because even after joining Russia there is a COMPLETE SHADOW!! !
аватар Elena1992
 •  traveled 8 years ago
Rating 3.0
Rested in Phoenix in August 2016. Paid for a comfort room with air conditioning and shower. Upon check-in, our group of 40 people began to be assigned rooms and it turned out that some of them did not have the rooms that they ordered, including me! Instead of comfort, they settled me in a standard room, in response to indignation and a request to return the money, they said that they allegedly did not receive it and for the first time such a situation, which I doubt. … More ▾ Rested in Phoenix in August 2016. Paid for a comfort room with air conditioning and shower. Upon check-in, our group of 40 people began to be assigned rooms and it turned out that some of them did not have the rooms that they ordered, including me! Instead of comfort, they settled me in a standard room, in response to indignation and a request to return the money, they said that they allegedly did not receive it and for the first time such a situation, which I doubt. They settled on the second floor, shared a shower on the first floor, and for three days the water was not ice cold only in the evening. On the fourth day, after a long search, I found the administrator Olesya, reminded me that it was time to stop torturing me with sleepless nights from the heat, give me my number. To which I received an answer that there was no room again, the family that came with me to the race was settled there, because a husband and wife and two adult children lived in a small room (although they paid for two double rooms). After frayed nerves, calls to the tour operator, I was moved to the third floor, to a room that was not intended for guests at all (local supply manager Alexander said that the owner made the room for himself), the room is good, there is air conditioning, BUT! shower ONLY HOT WATER!!!! ! I refused, to which they told me that there were no others. . . kind of no options.... Again, conversations with the tour operator, after I just started swearing, they agreed to return the difference for standard comfort. So I spent the whole vacation in a room on the third floor, with air conditioning, I went to the shower on the first floor. Many do not want to spoil their vacation, they are not indignant, and such hosts take advantage of this. Sudak is a beautiful city, I walked from Phoenix to the Genoese fortress in 10 minutes, along the beautiful hills and mountains, admired the view of Alchak, the vineyards, I tried to visit Phoenix as little as possible. The beach is also close, but the city is always full, if you want, you can take a little walk to Alchak, the water is clean, there are not many people) I don’t advise Phoenix to anyone, for this money there are many guest houses along the beach, with excellent conditions.
аватар epifanovul
 •  traveled 9 years ago
Rating 1.0
I never thought there was such a place. 1. The room is very cramped, there is even nowhere to take off your shoes and leave your shoes. 2. Very dirty, dust and dirt all around. 3. They have window air conditioners, from Soviet times. Very noisy, and there are no filters there, when you turn it on, sometimes it blows out insects from there with a stream of air. … More ▾ I never thought there was such a place.
1. The room is very cramped, there is even nowhere to take off your shoes and leave your shoes.
2. Very dirty, dust and dirt all around.
3. They have window air conditioners, from Soviet times. Very noisy, and there are no filters there, when you turn it on, sometimes it blows out insects from there with a stream of air.
4. Water - water in a thin stream, no pressure, plumbing does not work, does not draw water into the tank - we had to repair it ourselves.
5. Dampness, very damp, laundry does not dry at all.
6. Special "thank you" to the staff. . . This is some kind of horror!! ! As they moved in, some woman burst into the room and started screaming that it was impossible to eat in the room! Otherwise, they will be fined for it) I still don’t understand how she tried to endure penalties. Another girl - at half past five in the morning she knocked on the room to turn off the air conditioner (! ) - because. they don't like that it works for a long time and they watch it. They also treat guests like they're trash.
7. The TV in the room is tiny, showing 3 or 4 channels.
8. Most uncomfortable beds!! ! These trestle beds make your back numb!!!
In general, everything is very bad!!!!!!!!!! !
аватар lady.marfina2013
 •  traveled 9 years ago
Rating 1.0
We realized late and there was nothing to choose, but I couldn’t even imagine where they would bring us, not only did the hostess’s son forget to order a bus to be picked up from the ferry and we waited all day in the waiting room, what we saw in this guest house is a nightmare! Dirt, 10cm macarons, a refrigerator for several rooms is on the street (rusty, and you can’t put anything in the freezer, because the hostess’s frozen fruits are there), the room is so small (although it had the status of comfort), it was probably built for gnomes, The remote control from the TV does not work, they are preparing slops. … More ▾ We realized late and there was nothing to choose, but I couldn’t even imagine where they would bring us, not only did the hostess’s son forget to order a bus to be picked up from the ferry and we waited all day in the waiting room, what we saw in this guest house is a nightmare! Dirt, 10cm macarons, a refrigerator for several rooms is on the street (rusty, and you can’t put anything in the freezer, because the hostess’s frozen fruits are there), the room is so small (although it had the status of comfort), it was probably built for gnomes, The remote control from the TV does not work, they are preparing slops. Getting hard, around until the morning
everyone thumps, with a child is not an option at all. In general, don’t take risks, it’s better to pay a couple of thousand extra and, most importantly, book a room on time than to live in such a bedbug!
аватар a_barteneva
 •  traveled 9 years ago
Rating 8.0
We are budget travellers. We came to relax at sea! For my husband and I, the main thing is to have a roof over our heads for little money. The Phoenix room was the cheapest. The room was small and very hot, but to our surprise we had a TV and a fan!! ! Oh yes, and Wi-Fi. To the sea and the truth 10-15 minutes. … More ▾ We are budget travellers. We came to relax at sea! For my husband and I, the main thing is to have a roof over our heads for little money. The Phoenix room was the cheapest. The room was small and very hot, but to our surprise we had a TV and a fan!! ! Oh yes, and Wi-Fi.
To the sea and the truth 10-15 minutes. The hosts are very kind! Thank you for your hospitality, maybe this year we will come)))
Сам номер. В номере 3 кровати и одно окно. Еще в номере телевизор и вентилятор рабочие. Шкаф. Дверь в номере есть))))) При входе в гостевой дом. Можно посидеть с постояльцами и хозяевами, поесть, попить и хорошо отдохнуть)
аватар nikolaybobryk
 •  traveled 11 years ago
Rating 1.0
Vacationing with family in Phoenix. a taxi driver from Simferopol brought us there. Apparently, the owners unfasten him so that he offers him to visitors. Housing is shit. The rooms are small, damp and dirty. There is almost never hot water. The owners are impudent. At first, we were put in a triple room we liked on the ground floor with private facilities. … More ▾ Vacationing with family in Phoenix. a taxi driver from Simferopol brought us there. Apparently, the owners unfasten him so that he offers him to visitors. Housing is shit. The rooms are small, damp and dirty. There is almost never hot water. The owners are impudent. At first, we were put in a triple room we liked on the ground floor with private facilities. Then, in the middle of the rest, we were asked to move to the third floor without amenities, as a whole bus of vacationers came to them. I had to drag things upstairs to another room where there was unbearable heat, where there is one toilet for the entire floor and where in order to wash you need to go down to the first floor to a common washbasin and a shared shower. In general, I don’t advise anyone to live like this.
аватар volchinskiy51
 •  traveled 12 years ago
Rating 3.0
Housing on a mountain to which you climb 2 km and at the end along limestone gravel, greenery is only in the yards behind the fences, and it is covered with white dust, pits and construction all around. The sea and the sun are good, but the shore is dirty, sticky, difficult to wash off, if it dries up, sand, and there are only two taps to wash the whole beach, several kilometers away, so we went to swim in the "New World". … More ▾ Housing on a mountain to which you climb 2 km and at the end along limestone gravel, greenery is only in the yards behind the fences, and it is covered with white dust, pits and construction all around. The sea and the sun are good, but the shore is dirty, sticky, difficult to wash off, if it dries up, sand, and there are only two taps to wash the whole beach, several kilometers away, so we went to swim in the "New World". The advertised fortress is located on a high mountain, which was climbed only by the young and desperate. Prices for fruits and vegetables are comparable to those in Bryansk, and the rest! , For example, whites 60-140 rubles, water and a half 40-200 rubles, lunch in the dining room, in a modest way, 200-600 rubles. Have a nice holiday! ?
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avatar crimea_sudak
PLEASE TELL US HOW TO POST A POSITIVE REVIEW ABOUT PHOENIX ??? I CAN E-MAIL YOU THE ADDRESSES AND PHOTOS OF THESE WRITTEN REVIEWS. I PROMISED TO POST OUR SEPTEMBER REVIEWS TO FRIENDS. FRIENDS, THEY CALL ME AND ASK TO FULFILL THE PROMISE AND PLACE, AND THE TOUR REALLY DOES NOT POST AND BLOCK. What to do, write to the newspapers, apply to television, go to the deputies, the ministry or law enforcement agencies.
13 years ago  •  4 subscribers 10 answers
avatar crimea_sudak
HOW TO POST A GOOD REVIEW AND HOW MUCH SHOULD WE PAY FOR THIS OUR OPINION?
13 years ago  •  5 subscribers 9 answers
HOTEL EXPERTS

Расположен в трехсотметровой прибрежной зоне в районе центральной набережной Судака, у входа в Дом отдыха Судак. Рядом находятся ул. Спендиарова, Кипарисовая аллея, Генуэзская крепость и центральный пляж Судака.

Location 150 м до пляжа.
In a hotel

Парковка, городская автостоянка 20 метров, услуги прачечной, экскурсии простые и экстремальные, зеленый дворик со столами для отдыха, домашняя кухня.

Description of rooms

2-3 местные номера средней и повышенной комфортности. Холодная, теплая вода подается постоянно, горячая - по графику (с 17-00 до 24-00).

In the rooms

- повышенной комфортности: кондиционер, спутниковое телевидение, раздельный душ и санузел - в номере.

- средней комфортности: душевые, умывальники, холодильники, телевидение, санузел - во дворе.

Phones: +38 (050) 1979482
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